Nortel Softphone 2050 User Manual page 6

Contents
Using the Properties dialog box . . . . . . . . . . . . . . . . . . . . . . . 33
Linking to external directories . . . . . . . . . . . . . . . . . . . . . . . . . 34
Managing contacts from the CS 1000 Directory . . . . . . . . 39
Adding contacts to the Personal Directory . . . . . . . . . . . . . . . 39
Editing CS 1000 Directory contacts . . . . . . . . . . . . . . . . . . . . 40
Deleting CS 1000 Directory contacts . . . . . . . . . . . . . . . . . . . 41
Finding CS 1000 Directory contacts . . . . . . . . . . . . . . . . . . . . 41
Dialing from the Personal Directory . . . . . . . . . . . . . . . . . . . . 41
Dialing from the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Dialing from the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Managing IP Softphone 2050 calls . . . . . . . . . . . . . . . . . . . 43
Making telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Answering telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Holding and retrieving telephone calls . . . . . . . . . . . . . . . . . . 45
Hanging up telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Support for TAPI applications . . . . . . . . . . . . . . . . . . . . . . . . . 46
IP Softphone 2050 Expansion Module . . . . . . . . . . . . . . . . 48
Using the Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . 49
Working with Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
IP Softphone 2050 USB Headset Adapter . . . . . . . . . . . . . 51
Answering calls with the USB Headset Adapter . . . . . . . . . . . 53
Hanging up calls with the USB Headset Adapter . . . . . . . . . . 53
Adjusting the volume with the USB Headset Adapter . . . . . . 53
Muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the Smart Functions menu . . . . . . . . . . . . . . . . . . . . . . 54
Customizing the Smart Functions menu . . . . . . . . . . . . . . . . . 55
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