Reset Conditions; Usb Headset Problems - Nortel Softphone 2050 User Manual

Advanced audio problems due to network
performance
If network performance causes audio problems, use the Advanced Audio
dialog box in the IP Softphone 2050 Settings window to override your
communication server audio values.
For more information about Advanced Audio, see "Advanced Audio" on
page 74.

Reset conditions

The IP Softphone 2050 resets when:
• The communication server causes the IP Softphone 2050 to perform
a hard reset.
• You change the IP Softphone 2050 theme.
• Firewall applications intercept or delay packets, causing the
IP Softphone 2050 to reset due to the expiration of the Watchdog
timer.
Note: Use care when using firewall applications on the same
computer as the IP Softphone 2050.
• Excess delay or loss of communication with the server occurs.

USB Headset problems

The following sections describes various USB headset problems and
suggested remedy actions:
• "Headset not functioning" on page 108
• "USB Headset Adapter features appear dimmed" on page 109
• "Cannot hear audio through headset" on page 109
• "Sound still comes out of my computer speakers" on page 110
Troubleshooting the IP Softphone 2050
107