Machine Problems - Konica Minolta bizhub C3100i User Manual

Machine Problems

Problem
The display is dark. Is the
Unable to print.
Printing does not
start in spite of the
instruction.
Possible Cause
(Power Supply
/ Power Saver) button
illuminated?
Is the memory full?
Is the print driver in offline
mode?
Are any restrictions
applied to the jobs that
can be printed on this
machine?
Is the Ethernet cable or
USB cable disconnected?
Is the machine connected
to the wireless network?
Is the protocol to use
enabled?
Action
The machine is in Power Saver mode. Press the
(Power Supply / Power Saver) button on the
operator panel to leave Power Saver mode.
Solve the problem by any of the following
actions:
Set [Image Quality] to [Standard] with the print

driver
Set unused ports to [Off].

Open the printer icon and clear the check box for
using the print driver in offline mode in the
printer menu.
Set [Restriction for Print Jobs] to [Off], or
execute Secure Print.
For details on [Restriction for Print Jobs], refer to

"[Restriction for Print Jobs]" (P.64).
For details on Secure Print, refer to "Secure Print"

(P.42).
Check the Ethernet and USB cable connections.
When connecting to Wi-Fi, make sure that the
necessary settings are configured.
For details on connecting with LAN and USB

cables, refer to "Connecting to a Wired (Ethernet)
Network" (P.14) or "Connecting to a Computer
With USB" (P.15).
For details on wireless LAN connections, refer to

"Connecting to a Wireless Network" (P.16).
Enable the protocol to use.
For details, refer to "[Protocol]" (P.61).

9.2 Troubleshooting
125