Multi-Language Feature On Network Operation; Directories; Change Language Feature Code - Mitel Inter-Tel Axxess Administrator's Manual

In the example above, the digit translations could be nodes that lead to various other American
English-only or Japanese-only applications. Or, the first level can give more choices, such as
English Voice Mail or Automated Attendant and Japanese Voice Mail and Automated Atten-
dant. Either way, the individual applications or nodes can be programmed to play only one lan-
guage or they can use the device's language, as needed.

MULTI-LANGUAGE FEATURE ON NETWORK OPERATION

In version 5.2 and earlier systems, all nodes had to be set to use the same Primary and Second-
ary languages. In version 5.3 or later, all nodes do not have to match the languages because the
Voice Mail system installs any existing language prompt, not just the languages designated as
Primary or Secondary. Therefore, for calls across network nodes, if the language does not
match between the two nodes, the called Voice Mail system searches for the designated lan-
guage in its system in the following order; Primary language, Secondary language, American
English, British English, Japanese, and Spanish (Mexico City Spanish Dialect for VPU and
EVMC, American Spanish Dialect for EM) and uses the designated language. If the designated
language does not exist in the Voice Mail system, the system uses the default Primary language
instead.

DIRECTORIES

If Multilingual Support is enabled, directory users will be able to enter English/Spanish and
Japanese (Katakana) characters, as needed. Procedures for using the directories are given on
page
In directories, the English characters are alphabetized before the Japanese characters. There-
fore, Japanese names will be at the end of the list, after the English names.

CHANGE LANGUAGE FEATURE CODE

A station user can change the assigned language for the station by entering the Change Lan-
guage feature code only when the station is idle.
To change the station's language:
Inter-Tel Endpoints: Enter the Change Language feature code (301) to change your station
between the Primary and Secondary Language, as desired. The display changes to the current
language.
Single-Line Sets: Lift the handset and enter the Change Language feature code (301) to
change your station between the Primary and Secondary Language, as desired. (To verify the
current language, you can call a voice processing system application that does not override the
device language.)
An Inter-Tel endpoint user can assign the Change Language feature code to any user-program-
mable button.
Changing an endpoint's language automatically changes any display. For example, if a station
changes from English to Japanese while in Do-Not-Disturb mode with message 02, the display
would change from American English message 02 to Japanese message 02.
NOTE:
not support Japanese prompts.
Multi-Language Feature on Network Operation
®
Inter-Tel
251.
Only digital display endpoints display Japanese prompts. Other Inter-Tel endpoints do
®
Axxess Administrator Guide — Issue 11.0, May 2008
System Features
Page 183