Standard/Alternate Keymap Switching - Mitel Inter-Tel Axxess Administrator's Manual

System Features
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Inter-Tel Axxess Administrator Guide — Issue 11.0, May 2008

STANDARD/ALTERNATE KEYMAP SWITCHING

In Database Programming, each Inter-Tel endpoint is assigned a standard keymap and can also
have an alternate keymap. The user can switch between the keymaps by entering a feature
code.
Having two keymaps provides the user with access to more features or trunks. In most situa-
tions, the user would have one button programmed with the Switch Keymap feature code (399)
in each keymap so that it would be easy to change the keymap. (If the user-programmed button
has a lamp, the lamp is lit when the alternate keymap is active.)
When keymaps are switched, any user-programmable buttons in the maps retain their user-pro-
grammed values; they are not returned to default during the switch. However, if the keymaps
do not have the same user-programmable buttons in the same positions, the location of individ-
ual buttons may change when the keymaps change.
If a user switches keymaps during an outside call, the call will appear on the appropriate trunk
or Call button for that keymap. The button assignment may not be the same for both keymaps.
For example, it could appear under a Call button on one map and an individual trunk button on
the other.
If a button is not available in the currently active keymap when a call rings in, the user will still
see the correct display, hear ringing, and can answer as usual.
To switch between keymaps when the station is idle:
While on-hook, enter the Switch Keymap feature code (399). The display shows STANDARD
KEYMAP IS ACTIVE or ALTERNATE KEYMAP IS ACTIVE.
To switch between keymaps during a call:
While on a call, press the Special button and enter the Switch Keymap feature code (399). The
display momentarily shows STANDARD KEYMAP IS ACTIVE or ALTERNATE KEYMAP
IS ACTIVE.
Standard/Alternate Keymap Switching
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