Red And Green Leds; Connecting A Headset - Mitel Inter-Tel Axxess Administrator's Manual

System Hardware
® ®
Inter-Tel Axxess Administrator Guide — Issue 11.0, May 2008

Red and Green LEDs

Inter-Tel Model 8560/8520, or Model 8560, Model 8520, Model 8500 Executive Display, Pro-
fessional Display, Standard Display, Associate Display, and Basic Digital endpoints have red
and green LEDs in the button lamps. When both colors are used, a green lamp generally indi-
cates that the call is active, ringing, or holding at your station (see below for a possible excep-
tion for direct ring-in calls). When the lamp is red, the call is active, ringing, or holding at
another station. Trunk access, allowed-answer permission, and the feature being used (for
example, System Hold or Call Transfer) determine whether you can pick up a (red) call from
another station.
NOTE:
There are two system-wide programming options that control these LEDs.
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•

Connecting a Headset

For convenience, an electret headset can be used at any Inter-Tel endpoint. The Speaker button
is used to connect and disconnect calls when the headset is attached.
Some headsets have a power-saver mode that disables the headphone after a period of silence.
To prevent these headsets from missing portions of incoming calls, there is a station flag called
"Headset Connect Tone." Enabling this flag allows the endpoint to generate a tone that acti-
vates the headset before connecting to an incoming call. In the default state, it is disabled.
The Models 8520 and 8560 endpoints have headset jacks on the back of the endpoints. This
allows you to have the headset and the handset connected to the endpoint at the same time. You
must still, however, enable/disable the headset using the Headset Mode feature code.
To connect a headset to a Model 8560 or 8520:
1.
2.
To connect a headset to all other Inter-Tel Endpoints:
1.
2.
3.
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Green LEDs are not applicable on multi-protocol endpoints.
Allow Green LEDs: This flag gives the installer the option of having all red or green-
LED endpoints and red-LED endpoints operate the same, or allowing the red or green
endpoints to use the green LEDs. If this flag is enabled, the dual-color endpoints will
use both the red and green LEDs. If it is disabled, the endpoints will operate in red-only
mode, like the endpoints without green LEDs. In the default state, the flag is disabled.
Use Green LEDs For Direct Ring: This flag determines whether direct ring-in calls
cause a red or green lamp. If the flag is enabled, direct ring-in calls to your station will
be green. If disabled, all direct ring-in calls will cause the LED to be red. In the default
state, this flag is enabled.
NOTE: The Allow Green LEDs flag must be enabled in order for this flag to
operate.
Insert the headset plug into the vacant headset jack on the back of the endpoint.
While on-hook, enter the Headset On feature code (315) or the Headset On/Off feature
code (317). The display shows HEADSET MODE ON.
Remove the coiled handset cord from the base of the endpoint. Leave the handset in the
cradle.
Insert the headset plug into the vacant handset jack.
While on-hook, enter the Headset On feature code (315) or the Headset On/Off feature
code (317). The display shows HEADSET MODE ON.
Red and Green LEDs