Park - NEC Xen Topaz Features And Specifications Manual

NEC Business Solutions Ltd

Park

• Description
Park places a call in a waiting state (called a Park Orbit) so that an extension user may
pick it up. There are two types of Park: System and Personal. Use System Park when
you want to have the call wait in a system orbit. Personal Park allows a user to Park a
call at their extension so a co-worker can pick it up. After parking a call in orbit, a user
can Page the person receiving the call and hang up. The paged party dials a code or
presses a programmed Park key to pick up the call. With Park, it is not necessary to
locate a person to handle their calls. A call parked for too long will recall the extension
that initially parked it., however the call remains in the park orbit until it's answered.
There are 64 Park Orbits (1-64) available for use.
Extended Park
An extension's Class of Service determines whether it will use the normal Park Orbit
Recall time or the Extended Park Orbit Recall time. The timers are set up in system
programming. When an extension with Extended Park Recall Class of Service option
parks a call, it recalls after the Extended Park Orbit Recall time. When an extension
with the Normal Park Orbit Recall Class of Service option parks a call, it recalls after the
normal Park Orbit Recall time, however the call remains in the park orbit until it's
answered.
Conditions
Default Setting
Enabled.
• Programming
Chapter 4 - 256
A. An extension can park a call in any Park Orbit. However, an extension can only
pick up a call Parked by a member of its own Park group (see Program 24-03).
B. If an extension is not allowed access to trunks in the Access Maps (Programs 14-
07 and 15- 06), calls in Park and on Hold can be blocked.
15-07-01: Programming Function Keys
Assign a keys as a Park Orbit key (code *04 plus Park orbit number [01-
64]).
20-06-01: Class of Service for Extensions
Assign a Class of Service (1-15) to extensions.
20-11-19: Class of Service Options (Hold/Transfer Service) - Normal/
Extended Park
Determine whether an extension's Class of Service should allow normal
or extended Park (0=normal, 1=extended).
24-01-02: System Options for Hold - Hold Recall Callback Time
A call left parked too long recalls the extension that initially parked it for
this interval.
24-01-06: System Options for Hold - Park Hold Time
Set the Park Hold Time (0-64800 seconds). A call left parked longer than
this interval will recall the extension that initially parked it.
24-01-07: System Options for Hold - Extended Park Hold Time
XEN Topaz
Features