Group Call Pickup - NEC Xen Topaz Features And Specifications Manual

XEN Topaz

Group Call Pickup

• Description
Group Call Pickup allows an extension user to answer a call ringing an extension in a
Pickup Group. This permits co-workers in the same work area to easily answer each
other's calls. The user can intercept the ringing call by Dialling a code or pressing a
programmed Group Call Pickup key. If several extensions within the group are ringing
at the same time, Group Call Pickup intercepts the call based on the extension's
priority within the Pickup Group.
With Group Call Pickup, a user can intercept the following types of calls:
Conditions
A Call Pickup Group cannot have an associated name.
Default Setting
Enabled.
• Programming
Features and Specifications Manual
•
A call ringing another pickup group when the user knows the group num-
ber
•
A call ringing another pickup group when the user doesn't know the group
number
•
A call ringing the user's own pickup group
15-07-01: Programming Function Keys
Assign Group Call Pickup keys: Code 24 for an extension's own Pickup
Group and ring group calls (Service Code 867) Code 25 for a phone
ringing in another Pickup Group (Service Code 869) - used when the
caller doesn't know the group number Code 26 (+ group) for a phone
ringing in another specific Pickup Group (Service Code 868)
20-06-01: Class of Service for Extensions
Assign a Class Of Service to an extension (1-15).
20-10-01: Class of Service Options (Answer Service) - Group Call Pickup
Within Group
In an extension's Class of Service, enable (1) or disable (0) an exten-
sion's ability to pick up calls ringing their pickup group (Service Code
867).
20-10-02: Class of Service Options (Answer Service) - Group Call Pickup
from Another Group
In an extension's Class of Service, enable (1) or disable (0) an exten-
sion's ability to pick up calls ringing telephones that are not in their
pickup group (Service Code 869
20-10-03: Class of Service Options (Answer Service) - Group Call Pickup for
Specific Group
In an extension's Class of Service, enable (1) or disable (0) an exten-
sion's ability to pick up calls ringing a specific group (Service Code 868).
20-10-04: Class of Service Options (Answer Service) - Group Call Pickup
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Chapter 4 - 177