Directed Call Pickup - NEC Xen Topaz Features And Specifications Manual

XEN Topaz

Directed Call Pickup

• Description
Directed Call Pickup permits an extension user to intercept a call ringing another
extension. This allows a user to conveniently answer a co-worker's call from their own
telephone. With Directed Call Pickup, an extension user can pick up:
Conditions
Default Setting
Enabled.
• Programming
• Related Features
For other features which let you cover a co-worker's calls, refer to:
Hold/Transfer
Park
Voice Mail
• Operation
To use Directed Call Pickup to intercept a call to a co-worker's extension:
Features and Specifications Manual
•
Trunk calls (i.e., Ring Group calls)
•
Direct Inward Lines
•
Transferred trunk calls
•
Transferred Intercom calls
•
Ringing and voice-announced Intercom calls
A. Directed Call Pickup does not pick up calls recalling an extension (such as Hold
and Transfer recalls) or calls on Hold.
B. An extension can use Directed Call Pickup to intercept calls to which it is denied
access in Programs 14-07 and 15-06.
20-10-05: Class of Service Options (Answer Service) - Directed Call Pickup
for Own Group
Enable (1) or disable (0) an extension's ability to use Directed Call
Pickup for calls ringing their own group.
• Department Calling
• Group Call Pickup
• Hotline
• Multiple Directory Numbers
• Secretary Call Pickup
•
Calls which were on hold or transferred which recall the extension can
be answered using Directed Call Pickup.
Personal Park also uses the Directed Call Pickup code.
Voice Mail Park and Page also uses the Directed Call Pickup code.
NEC Business Solutions Ltd
Chapter 4 - 163