NEC XN120 Getting Started Manual
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This guide explains the PC programming tool, Pre config files, and common areas to
customise from the Pre Config files for the XN120 Telephone System.
The guide also explains the various methods of connecting to the XN120 in order to use the
PC Programming tool.
Please keep all information supplied for future reference.
XN120
PC Pro Guide Getting Started
Rev 1.1 (March 2005)
991425-5

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Table of Contents
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Summary of Contents for NEC XN120

  • Page 1 This guide explains the PC programming tool, Pre config files, and common areas to customise from the Pre Config files for the XN120 Telephone System. The guide also explains the various methods of connecting to the XN120 in order to use the PC Programming tool.
  • Page 2: Table Of Contents

    Remote Access - PCPro via Modem................21 Using the Pre Config files ....................26 If the XN120 has a different hardware config than the PCPro Pre Config file ....26 Uploading data to XN120....................32 Downloading data From the XN120 ................. 35 3.
  • Page 3: Introduction

    We also provide some Pre Config files that are intended to be used by installers that are not familiar with the XN120 system. These have the basic settings for a ‘typical customer’ and enable the installer to quickly setup the XN120 system for either analogue trunk or ISDN DDI working.
  • Page 4: Xn120 Pc Programming Tool

    Topaz main software. Procedure 1. Insert the XN120 Technical Support CD into the CD-ROM Drive of your PC. 2. From My Computer, Click CD drive and Click“ Setup exe” to start the installation. 3. Click Next> to appear the License Agreement. Click Check box.
  • Page 5 2. Locate “new folder” highlight – right click – rename 3. Rename to - XN120 Customer files 4. Open folder XN120 Customer files and right click new – folder 5. Locate “new folder” highlight – right click – rename 6. Rename to - XN120 Pre Config...
  • Page 6: Exifu Card And Connections For Pcpro

    You will need to setup the COM port in your PC before you can communicate with the XN120. There are also two methods of connecting via a dial in call on one of the trunks of the XN120 (remote access).
  • Page 7 EXIFU Card & Connections for PCPro Cable pin connections LAN Straight Cable (RJ-45) Pin Number Pin Number LAN Cross Cable (RJ-45) Pin Number Pin Number Serial Cross Cable (D-sub 9 pin) Signal Name Pin Number Pin Number Signal Name...
  • Page 8: Setting Up Tcp/Ip Addressing On Your Pc

    If the EXIFU is connected to the customers LAN then the IP address of the XN120 will be within the range of the customers LAN. You will need to confirm your NIC settings with the network administrator.
  • Page 9 4. Click on USE THE FOLLOWING IP ADDRESS button 5. Enter the following: IP Address: 172.16.0.100 Subnet Mask: 255.255.0.0 if you are connecting to a new (default) XN120. If you are connecting via the customer LAN you should check your settings with the network administrator.
  • Page 10: Opening Pcpro

    Opening PCPro Opening PCPro Double click the XN120 PCPro Icon on the Desktop window Opening PCPro for the first time When you open PCPro for the first time the list of program numbers will not be displayed down the right hand side. They can be enabled by selecting the Search Tree Bar as shown below.
  • Page 11: Establish Communication With The Xn120

    You do not need to establish communication if you want to edit/view a configuration off line. For example, most users prefer to download the entire configuration from the XN120 and then disconnect the communication; make any changes off line and then re-connect to upload to the XN120.
  • Page 12: Pcpro Via Ethernet

    PCPro Via Ethernet PCPro Via Ethernet You can use PCPro to establish the communication to the XN120 if you are connected via a LAN cross cable or the customer’s LAN. Click Communication Tab, click Connect (or press F5). In the Connection window, which appears, enter the XN120 user name, password, and IP address defined in Program 10-12-01 (Default 172.16.0.10)
  • Page 13: Pcpro Via Serial

    PCPro via Serial PCPro via Serial Before you can use PCPro to communicate with the XN120 you must establish a ‘dial up session’ using the COM port of your PC. Creating a Dial Up Session for Local Access via Serial.
  • Page 14 PCPro Via Serial 5. In the Host or Guest screen select Guest and click Next 6. In the Connection Name screen enter a name for the connection. 7. In the Select a Device screen select the COM port that you will connect the serai cross cable to on your PC 8.
  • Page 15 You will see this screen. 11. When you select Connect you will see the connection screen for a brief time and then it will close. 12. You have now established comunication between your PC and the XN120 via the serial cross cable.
  • Page 16 Click Communication Tab, click Connect (or press F5). 14. In the Connection window, which appears, enter the XN120 user name, password, and IP address 192.78.0.1 (this is a a fixed IP address used by PCPro to identify the serial dial up session).
  • Page 17: Remote Access - Pcpro Via Ddi To 830

    Before you can use PCPro to communicate with the XN120 you must establish a ‘dial up session’ using the ISDN terminal adapter connected to your PC. You will also need to route one of the DDI numbers within the XN120 to destination 830 in program 22-11-02.
  • Page 18 Next 7. In the Phone Number to Dial screen enter the number required to reach the DDI at the remote XN120 site (the DDI routed to 830) 8. In the Connection Availability screen select My use only and click Next 9.
  • Page 19 You will see the screen shown below. 11. When you select Connect you will see the connection screen for a brief time and then it will close. 12. You have now established comunication between your PC and the XN120 via the ISDN terminal adapter.
  • Page 20 Click Communication Tab, click Connect (or press F5). 14. In the Connection window, which appears, enter the XN120 user name, password, and IP address 192.78.0.3 (this is a a fixed IP address used by PCPro to identify the serial dial up session).
  • Page 21: Remote Access - Pcpro Via Modem

    PCPro via Modem Remote Access - PCPro via Modem Before you can use PCPro to communicate with the XN120 via the modem connected to the EXIFU you must carry out the following steps: 1. Setup the serial port of the EXIFU to accept the remote access via the modem.
  • Page 22 Plug the serial port of the modem to the serial port of the EXIFU card with a straight serial cable. · Plug the telephone port of the modem into one of the ST ports of the XN120 system. Make a note of the extension number of the ST port (use Program 11-02-01 to get the extension number).
  • Page 23 Next. 5. In the Phone number to dial screen enter the number to access the modem at the remote XN120 system and click Next. 6. In the Connection Availability screen select My use only and click Next.
  • Page 24 Click the Dial button after the user places your call on hold and then go on hook at the phone. 9. When you select Connect you will see the connection screen for a brief time and then it will close. 12. You have now established comunication between your PC and the XN120 via the modem.
  • Page 25 Click Communication Tab, click Connect (or press F5). 14. In the Connection window, which appears, enter the XN120 user name, password, and IP address 192.78.0.1 (this is a a fixed IP address used by PCPro to identify the serial dial up session).
  • Page 26: Using The Pre Config Files

    Pre Config file 1. Insert cards into the XN120 2. Set the Normal switch to OFF and power up the XN120 (COLD start the XN120) 3. After boot -switch “Normal” to ON 4. Connect to the XN120 with PCPro and open Pre Config 5.
  • Page 27 Using the Pre Config Files Any addition cards the following will need to be changed to allow TRUNK ACCESS Example KSU 3x8, 308 card, 4BRIU (See example Page XX) ISDN Trunks Start 7 to 14 Trunks and order 14-05 Trunk groups and order Covered in “Outgoing trunk access”...
  • Page 28 Using the Pre Config Files 1. Open copy command 2. Highlight 15-07 3. Copy from ……200 4. To ……………ALL 5. Apply...
  • Page 29 6. Click 15-07 Locate Extension 200 7. Step - Function key ……11 8. Edit Key 19 enter 09 (Night service Key) 9. Apply 10. Connect to Xn120 (LAN) 11. Upload All 12. Save as “Customer Name-Date-Start” Example- KSU 3x8, 308 card, 4BRIU...
  • Page 30 Using the Pre Config Files...
  • Page 31 Using the Pre Config Files Slot 5 ISDN Line….. 3 -set to P-P 4 – Set to P-P Key Set up Function Keys 1-4 Alog 1-4 Trunks Function Keys 5-10 ISDN 7-12 Trunks...
  • Page 32: Uploading Data To Xn120

    User Name – TOPAZ Password – 12345678 Click CONNECT. The PCPro and XN120 system is connected by LAN connection and Main Screen will appear. If there is no connection available to the XN120 you will see an error message indicating that PCPro is unable to connect to the KSU.
  • Page 33 Uploading Data to the XN120 Click communication tab again, click UPLOAD. Select range All, and click Start Click Close when completed. The upload should take approximately 30 seconds. Click Communication tab, select Disconnect...
  • Page 34 Requires power reset AFTER ---LED 4 has stopped and run light LED 2 (Yellow) Flashing normally. If the XN120 is reset before the run light begins flashing normally all uploaded data will be lost. You must then repeat the upload from PCPro to the XN120.
  • Page 35: Downloading Data From The Xn120

    Refer to a previous section of this guide for alternative connection methods. Installer level Password - CASE SENSITIVE User Name – TOPAZ Password – 12345678 3. Click CONNECT. The PCPro and XN120 system is connected by LAN connection and Main Screen will appear.
  • Page 36 Downloading Data to the XN120 Click communication tab again, click DOWNLOAD. Select range All, and click Start 6. Click Close when completed. The download should take approximately 30 seconds. 7. Click Communication tab, select Disconnect...
  • Page 37 Downloading Data to the XN120 8. Click FILE > Save as > Locate XN120 file> enter file customer’s name and date (example NEC 050105) 9. Save file.
  • Page 38: Overview Of Pcpro Programming Interface

    Overview of the Programming Interface 3. Overview of PCPro Programming Interface Selecting and Viewing a Program Throughout this manual you will be shown which area on the PCPro screen to select. Click on 11-xx Click 11-02...
  • Page 39 Overview of the Programming Interface Locate – Type data in box, use search button Apply...
  • Page 40 Overview of the Programming Interface Click 11-xx to close tree Some program steps have 2 areas to locate (with 2 search buttons)
  • Page 41 Overview of the Programming Interface Some areas refer to slots -select to show card layout This area will show which Trunk ports have been assigned Eg 2 BRIU = Trunks 4-7 In the following program step refers to BRI programming Slot 5 line 1 = Trunk 4...
  • Page 42: Common Icon And Operations

    Overview of the Programming Interface Some areas show screen shot only- to show Pre Config data and programming area To change any data, find programming step (top left) click on tree to locate Above screen shot: Click on 21-xx, and 21-06-04 to show screen shot. Edit data and click Apply Common Icon and Operations Common Icon and Operation are as followings;...
  • Page 43 Overview of the Programming Interface Key on top right of page shows: Alog pre ✔ config Which Pre Config file applies. ISDN pre ✔ config On the very top of screen shot, will show which Pre Config file used. If both are ticked, data is same in both Pre Config files.
  • Page 44: Making Changes To The Configuration

    Making Changes to the Configuration 4. Making Changes to the Configuration Extension Numbering Alog pre ✔ Description config Assign extension numbers to ports ISDN pre ✔ config Pre config - initial data Only ports 1 to 8 assigned Extension numbers 200 to 207 IMPORTANT –...
  • Page 45: Extension Naming

    Making Changes to the Configuration Extension Naming Alog pre ✔ Description config Assign extension Names ISDN pre ✔ config Pre config - initial data Only ports 1 to 8 assigned Extension names Ext 200 to Ext 207 Options Up to 12 characters long Procedure 1.
  • Page 46: Pick Up Group Allocations

    Making Changes to the Configuration Alog pre ✔ Pick up group allocations config ISDN pre ✔ Description config Assign groups to allow others in same group to pick up ringing calls. Service code 867 (11-12-27) Note: Faxes and modems should not be assigned to any pick up group that also contains users telephones.
  • Page 47: Page Group Allocation

    Making Changes to the Configuration Alog pre ✔ Page Group Allocation config ISDN pre ✔ Description config All Key phones have internal speakers, which can be used to announce calls. Each extension can be assigned to paging groups and be included in all page group. Service code 801 X (11-12-19) X = 0 -All page group, X = 1-32 -Group only...
  • Page 48: Department Groups

    Making Changes to the Configuration Alog pre ✔ Department Groups config ISDN pre ✔ Description config Department groups use pilot numbers to allow user to place calls to the group. Pilot number calls either, ring all extensions in group or Hunts (Busy/no answer) to next free extension.
  • Page 49 Making Changes to the Configuration 2. Click on 16-02 3. Edit group and Priority 4. Save changes (Apply) 5. Click 16-xx to close tree Define Department group properties 1. Click on 16-xx to expand tree 2. Click on 16-01 3. Edit data 4.
  • Page 50 Making Changes to the Configuration Item No Item Data Default Name Up to 12 Characters Option name for the group Calling Cycle 0: Priority Routing Priority or UCD hunting 1: Circular Routing (UCD) Routing when Busy 0: Hears Busy tone Internal calls to a busy member of a 1: Routes to idle member group can receive busy tone or step to...
  • Page 51: Function Keys

    Making Changes to the Configuration Function Keys Alog pre ✔ Description config Assign keys to Extensions. ISDN pre ✔ First 21 keys can be assigned as lines, DSS keys or function code. config Pre config - initial data Alog Pre config ISDN Pre config Comments Key 1...
  • Page 52 Making Changes to the Configuration Options There are further function keys types available; this guide shows the most frequently used codes. Code Description Additional Data XXX = Extension DSS or dial key 9XXXXXXX X= telephone number Incoming call list (Check missed calls) 0= Toggle modes of service Night service 1-8 = Modes of service...
  • Page 53 Making Changes to the Configuration Procedure 1. Click on 15-xx to expand tree 2. Click on 15-07 3. Locate extension number 4. Locate Function Key 5. Enter service code and additional data 6. Save changes (Apply) 7. Edit all extension with new data 8.
  • Page 54 Making Changes to the Configuration Definitions Key 22 - *05 –2 = Loop Key Loop key has 2 functions Outgoing trunk access Hold key - for non-appearing trunks. When line keys are not assigned, this key will flash to indicate the held call.
  • Page 55: Analogue Outgoing Trunk Access

    Making Changes to the Configuration Alog pre ✔ Analogue Outgoing Trunk Access config ISDN pre Description config Assign which trunk is selected when user dials 9, use speed dial or auto trunk seize Assign access to other groups, if all lines busy in own group. Assign trunk group for each extension.
  • Page 56 Making Changes to the Configuration Procedure Extension to Route table 1. Click on 21-xx to expand tree 2. Click on 21-02 3. Locate extension to edit 4. Edit route table for all modes of service 5. Save changes (Apply) 6. Click 21-xx to close tree Routing Table to Trunk Groups 1.
  • Page 57 Making Changes to the Configuration Trunk groups and order 1. Click on 14-xx to expand tree 2. Click on 14-05 3. Edit trunk group and priority 4. Save changes (Apply) 5. Click 14-xx to close tree Definitions 21-02 – Route table = which trunk route is selected for each mode of service, per extension. 14-06 –...
  • Page 58: Isdn Outgoing Trunk Access

    Making Changes to the Configuration Alog pre ISDN Outgoing Trunk Access config ISDN pre ✔ config Description Assign which trunk is selected when user dials 9, use speed dial or auto trunk seize Assign access to other groups, if all lines busy in own group. Assign route for each extension This can be used for dedicated lines such as faxes, private line or to separate analogue and ISDN lines...
  • Page 59 Making Changes to the Configuration Procedure Extension to Route table 1. Click on 21-xx to expand tree 2. Click on 21-02 3. Locate extension to edit 4. Edit route table for all modes of service 5. Save changes (Apply) 6. Click 21-xx to close tree Routing Table to Trunk Groups 1.
  • Page 60 Making Changes to the Configuration Trunk groups and order 1. Click on 14-xx to expand tree 2. Click on 14-05 3. Edit trunk group and priority 4. Save changes (Apply) 5. Click 14-xx to close tree To add analogue lines back in to configuration Analogue trunks are placed into trunk group 25 within the ISDN pre config.
  • Page 61: Analogue Trunks Incoming Routing

    Making Changes to the Configuration Alog pre ✔ Analogue Trunks Incoming Routing config ISDN pre Description config Incoming calls can be routed a number of different ways, the most common for analogue trunks is Incoming Ring Groups (IRG). IRG – Groups of extensions can ring at the same time. Timer can be set for no answer and overflow to secondary IRG.
  • Page 62 Making Changes to the Configuration 3. Locate trunk to edit 4. Assign IRG to mode of service. 5. Save changes (Apply) 6. Click 22-xx to close tree Incoming Ring Groups – Assign extensions to IRG’s 1. Click on 22-xx to expand tree 2.
  • Page 63 Making Changes to the Configuration 4. Save changes (Apply) 5. Click 22-xx to close tree Incoming Ring Group- 2 IRG target 1. Click on 22-xx to expand tree 2. Click on 22-08 3. Locate trunk to edit 4. Assign IRG to mode of service. 5.
  • Page 64: Isdn Trunks Incoming Routing

    Single flag DDI can also be sent on same lines as customer Main number or Faxes DID tables will need to be customized to allow DDI and MSN routing. DID tables must contain all digits received from the network. (DDI is also referred to as DID within XN120 PCPro) Incoming Call Table Area...
  • Page 65 8. Save changes (Apply) 9. Click 10-xx to close tree SLOT – 5 or 6 on base unit Lines – Each ISDN2 connection BRI-2 has 2 Lines BRI-4 has 4 Lines Logical Port – The Trunk number associated on XN120...
  • Page 66 Making Changes to the Configuration Incoming trunk type 1. Click on 22-xx to expand tree 2. Click on 22-02 3. Locate Trunk (ISDN 2 will start from Trunk 4) 4. Use Drop down box to select DID for each mode of service 5.
  • Page 67 Making Changes to the Configuration ISDN DID Tables 1. Click on 22-xx to expand tree 2. Click on 22-11 3. Locate dial-in conversion 4. Edit data 5. Save changes (Apply) 6. Click 22-xx to close tree Normal set-up for DID Ring to extension then step to IRG 22-11-01 Received Number = XXXXXX 22-11-02 Target number = Extension Number...
  • Page 68 Making Changes to the Configuration Options 22-11 Item Input data Item Received Max 8 Digits Number Target Number Max 24 Digits Extension or Department Group Pilot Number Dial-in Name Max 12 Characters Transfer Operation 0: No Transfer Mode 1: Busy 2: No Answer 3: Busy / No answer Transfer Target...
  • Page 69 Making Changes to the Configuration ISDN No Answer Step on Timers 1. Click on 22-xx to expand tree 2. Click on 22-01 3. Edit timers 4. Save changes (Apply) 5. Click 22-xx to close tree Definition None.
  • Page 70: Caller Id (Cli) Analogue Trunks

    Important This feature needs to be activated by Network supplier (BT) When is feature is set on XN120 it searches for CLI information. If Network supplier does not send CLI, incoming calls will be delayed. Call will appear to hang for 5 to 10 seconds before presenting call.
  • Page 71 Making Changes to the Configuration CLI match to Names 1. Click on 20-xx to expand tree 2. Click on 20-19 3. Change - Item 03 – On 4. Save changes (Apply) 5. Click 20-xx to close tree...
  • Page 72: Caller Id (Cli) Isdn Trunks

    Making Changes to the Configuration Alog pre config Caller ID (CLI) ISDN Trunks ISDN pre config ✔ Description ISDN trunks will allow CLI, if presented from Network supplier (BT) Pre config - initial data ISDN Trunks allow CLI CLI Match –Not set CLI match to Names 1.
  • Page 73: Toll Restriction Edit

    Making Changes to the Configuration mode of service Pre config - initial data All extension in Toll class 1 = No restriction Options Toll Restriction Class 1 = No Barring Toll Restriction Class 2 = Premium rate barring Toll Restriction Class 3 = International and Premium Barring Toll Restriction Class 4 = Mobile, International and Premium Barring Toll Restriction Class 5 = Local only Toll Restriction Class 6 = 999,112 calls only...
  • Page 74 Making Changes to the Configuration Pre config - initial data Toll Restriction Class 1 = No Barring Toll Restriction Class 2 = Premium rate barring Toll Restriction Class 3 = International and Premium Barring Toll Restriction Class 4 = Mobile, International and Premium Barring Toll Restriction Class 5 = Local only Toll Restriction Class 6 = 999,112 calls only Options...
  • Page 75 Making Changes to the Configuration Add restrictions to other toll classes 1. Click on 21-xx to expand tree 2. Click on 21-06-07 3. Select table to edit “Restriction code table…..X” Table 1 = Class 3 (International) Table 2 = Class 4 (International and Mobile) Table 3 = Class 5 (Local) Table 4 = Class 6 (All) 4.
  • Page 76 Making Changes to the Configuration Class 4-International and Mobile Class 5-Local only...
  • Page 77 Making Changes to the Configuration Class 5 Permit Table Class 6 – All numbers Barred...
  • Page 78 Making Changes to the Configuration Class 6 - Permit Table Definitions 141, 1470, 1280 are BT service codes, which will return dial tone. When used as a prefix will override most call barring. Alternatively bar 1, this will stop other BT services (i.e.118xxx, 151-154, 100)
  • Page 79: Speed Dials

    Making Changes to the Configuration Alog pre ✔ Speed Dials config ISDN pre ✔ Description config System has 900 locations to store common abbreviated numbers Each extension can have 20 personal abbreviated numbers Pre config - initial data None Options Common locations 000-899 Each extension has 20 personal numbers 900-919 Procedure...
  • Page 80 Making Changes to the Configuration Personal Speed dials 1. Click on 13-xx to expand tree 2. Click on 13-06 3. Locate Extension 4. Locate Speed dial location code (01 = 900, 02 = 901 ……20 = 919) 5. Enter telephone number to dial 6.
  • Page 81: Appendix

    Appendix Appendix What will the Pre-Config files setup UK settings and tones Available number range 10-19, 200-599 Default number range 200-207 assigned (First 8 ports-only) Important – any additional cards will require extension numbers (refer to 11-02) Department Groups numbered 601-631 All Trunks ring to first 5 extensions (Day and Night mode) Function keys -Defined (see page xx for layout) All extension have DND key to switch off external ringing.
  • Page 82 Appendix Page All group added (Extensions 200 to 207) Incoming Ring Groups IRG 1= 200,201,202,203,204,205 IRG 2= 200,201,202,203,204,205 IRG 3=206 IRG 4=207 Day = All lines ring IRG 1 Night = All lines ring IRG 2 Toll Restriction Class 1 = No Barring Toll Restriction Class 2 = Premium rate barring Toll Restriction Class 3 = International and Premium Barring Toll Restriction Class 4 = Mobile, International and Premium Barring...
  • Page 83: Isdn Pre Config Changes From Factory Default

    Appendix ISDN Pre Config Changes from Factory Default Time format Internal ring Ring pattern Internal Ring pattern External Max Break Min Flash Max Flash Allow manual Night switching Switch off 3 min Beep Busy TRF Reduce SLT Delay CLI Extn Number Displayed Internal ring back Notify of call list Numbering scheme 10-19 added...

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