Call Forwarding, Off-Premise - NEC Xen Topaz Features And Specifications Manual

NEC Business Solutions Ltd

Call Forwarding, Off-Premise

• Description
Off-Premise Call Forwarding allows an extension user to forward their calls to an off
site location. By enabling Off-Premise Call Forwarding, the user can stay in touch by
having the system forward their calls while they are away from the office. The
forwarding destination can be any phone number the user enters, such as a car phone,
home office, hotel or meeting room. Off-Premise Call Forwarding can route the off-site
phone number over a specific trunk or through a trunk group, Automatic Route
Selection or Trunk Group Routing.
Off-Premise Call Forwarding reroutes the following types of incoming calls:
Off-Premise Call Forwarding does not reroute Call Coverage keys, Multiple Directory
Number keys, or Ring Group calls (i.e., trunk ringing according to Ring Group
assignments made in Programs 22-04 and 22-05).
Off-Premise Call Forward for Doorphones
Off-Premise Call Forwarding allows Doorphone callers to be transferred automatically
to the pre-programmed external party. The destination telephone number is stored in
the Common Abbreviated Dial area. This feature may be used in case a co-worker is
out of the office. All incoming calls for their extension will be automatically transferred to
their external number (example: cell phone). Off-Premise Call Forward for Doorphones
can be transferred to the external party through ISDN lines only.
Conditions
Default Setting
Disabled.
Chapter 4 - 76
•
Ringing intercom calls from co-worker's extensions
•
Calls routed from the VRS or Voice Mail *
•
Direct Inward Lines *
•
DISA, DID and DDI calls to the forwarded extension *
•
Transferred calls *
* Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has
answer/disconnect supervision enabled (see Programming above).
A. Call Forwarding Off-Premise requires ISDN, or loop start trunks with disconnect
supervision.
B. The trunk access code and the outside telephone number combined cannot
exceed 4 digits.
C. Normally, the system does not allow the chaining of Call Forwards. For example,
extension 216 forwards to 218, and 218 in turn forwards to 220. Calls to 216 route
to 218. Calls to 218 route to 220. The system does allow a single chain, however,
if the second extension in the chain is forwarded off-premise (*46 + trunk access
code + destination telephone number).
D. Call Forwarding an extension in a Department Group will prevent that extension
from receiving Department Pilot Calls.
E. If a Programmable Function key is not defined for Call Forwarding (10 - 17), the
DND key flashes to indicate that the extension is call forwarded.
F. A Forced/Verified Account Code (when enabled) must be entered before the Call
Forward destination number.
XEN Topaz
Features