Forced Trunk Disconnect - NEC Xen Topaz Features And Specifications Manual

XEN Topaz

Forced Trunk Disconnect

• Description
Forced Trunk Disconnect allows an extension user to disconnect (release) another
extension's active outside call. The user can then place a call on the released trunk.
Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no
other trunks are available. Maintenance technicians can also use Forced Trunk
Disconnect to release a trunk on which there is no conversation. This can happen if a
trunk does not properly disconnect when the outside party hangs up.
Conditions
None
Default Setting
Disabled.
• Programming
• Related Features
• Operation
To disconnect a busy trunk:
1. Press line key for trunk.
OR
Dial trunk access code (805 + trunk number).
2. Dial 724.
3. Press line key for the trunk disconnected in Step 2.
OR
Dial the trunk access code (805 + trunk number) for the trunk disconnected in Step 2.
Features and Specifications Manual
Forced Trunk Disconnect abruptly terminates the active call on the line. Only use this
feature in an emergency and when no other lines are available.
20-06-01: Class of Service for Extensions
Assign a Class of Service (1-15) to an extension.
20-07-11: Class of Service Options (Administrator Level) - Forced Trunk Dis-
connect
In an extension's Class of Service, enable (1) or disable (0) the ability to
use Forced Trunk Disconnect.
• Central Office Calls, Placing
A user can use Forced Trunk Disconnect only for trunks to which it would nor-
mally have access.
System Phone
You hear busy tone. Trunk numbers are 01-51.
You hear confirmation beeps as the system disconnects the trunk.
You can now place a call on the free trunk.
NEC Business Solutions Ltd
CAUTION
Chapter 4 - 175