Ricoh Aficio 2035e Service Manual page 826

ERROR CODES FOR LAN COMMUNICATION
Code Meaning
14-51 UCS Destination
Download Error
14-60 Send Cancel Failed
14-61 Notification Mail Send
Failed for All
Destinations
15-01 POP3/IMAP4 Server
Not Registered
15-02 POP3/IMAP4 Mail
Account Information
Not Registered
15-03 Mail Address Not
Registered
15-10 DCS Mail Receive
Error
15-11 Connection Error
15-12 Authorization Error
15-13 Receive Buffer Full
15-14 Mail Header Format
Error
15-15 Mail Divide Error
IFAX
Cause
Not even one return notification can
be downloaded:
• The address book was being
edited.
• The number for the specified
destination does not exist (it was
deleted or edited after the job was
created).
The cancel operation by the user
failed to cancel the send operation.
All addresses for return notification
mail failed.
At startup, the system detected that
the IP address of the POP3/IMAP4
server has not been registered in the
machine.
The POP3/IMAP4 mail account has
not been registered.
The mail address has not been
registered.
Error other than 15-11 to 15-18.
The DNS or POP3/IMAP4 server
could not be found:
• The IP address for DNS or
POP3/IMAP4 server is not stored
in the machine.
• The DNS IP address is not
registered.
• Network not operating correctly.
POP3/IMAP4 send authorization
failed:
• Incorrect IFAX user name or
password.
• Access was attempted by another
device, such as the PC.
• POP3/IMAP4 settings incorrect.
Occurs only during manual reception.
Transmission cannot be received due
to insufficient buffer space. The
buffer is being used for mail send or
Scan-to-Email.
The mail header is not standard
format. For example, the Date line
description is incorrect.
The e-mail is not in standard format.
There is no boundary between parts
of the e-mail, including the header.
4
Action
Check the address in the address
book.
No action required.
• Correct the mail address for
the PC.
• Contact the network
administrator. Check the other
error codes to determine if
other errors occur at the same
time.
Register the name of the
POP3/IMAP4 server.
Register the e-mail account, user
name, and password.
Register the e-mail account and
e-mail address.
Update the firmware, update the
server software.
Contact the network
administrator.
• Check that the DNS address is
correct.
• Check that the POP3/IMAP4
IP addresses are correct.
• Confirm correct operation of
the network.
Contact the network
administrator:
• Check that the IFAX user
name and password are
correct.
• Determine whether another
device of the same account
attempted access at same
time.
• Check that the POP/IMAP4
settings are correct.
No action required. The next
transmission can be received as
soon as the other application
releases the buffer area.
Advise the sender to send e-mails
in the standard format.
Advise the sender to send e-mails
in the standard format.
SM