Page 1 2035e/2045e Operating Instructions General Settings Guide Getting Started Combined Function Operations Document Server User Tools (System Settings) Troubleshooting Remarks Entering Text Security Specifications For safe and correct use of this machine, please be sure to read the Safety Information in this manual before you use it.
Page 2 For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts with your Ricoh office products.
Page 3 Manuals for This Machine The following manuals describe the operational procedures of this machine. For particular functions, see the relevant parts of the manual. Note ❒ Manuals provided are specific to machine type. ❒ Adobe Acrobat Reader is necessary to view the manuals as a PDF file. ❒...
Page 4 ❖ ❖ ❖ ❖ Manuals for DeskTopBinder V2 Lite DeskTopBinder V2 Lite is a utility included on the CD-ROM labeled "Scanner Driver & Document Management Utilities". • DeskTopBinder V2 Lite Setup Guide (PDF file - CD-ROM2) Describes installation of, and the operating environment for DeskTop- Binder V2 Lite in detail.
Page 5: What You Can Do With This Machine
What You Can Do with This Machine The following introduces the functions of this machine, and the relevant manu- als containing detailed information about them. Products marked with * are optional. For details about optional products, see p.18 “Options”, or contact your local dealer. Copier, Facsimile, Printer, and Utilizing Stored Documents Scanner Functions...
Page 6: Paperless Fax Transmission And Reception
Paperless Fax Transmission Fax Transmission and and Reception Reception Through the Internet Reception xxx@xxx.com xxx@xxx.com GCKONN8J • You can send fax documents through e-mail by specifying the GCKONN3J recipient’s e-mail address (Internet • You can store received fax messag- Fax Transmission). es on the machine's hard disk, in- You can receive sent documents stead of printing them onto paper.
Page 7: Monitoring The Machine Via Computer
• With SccanRouter V2 Profession- Monitoring the Machine Via al*/Lite, you can save scan files in specified destinations on network Computer computers (Using the network de- livery scanner function). See Scan- ner Reference. • You can send scan files directly to folders (Sending scan file by Scan to Folder).
Page 8: Table Of Contents
TABLE OF CONTENTS Manuals for This Machine ..................i What You Can Do with This Machine..............iii Copier, Facsimile, Printer, and Scanner Functions ........... iii Utilizing Stored Documents ..................iii Paperless Fax Transmission and Reception............. iv Fax Transmission and Reception Through the Internet ..........iv Using the Scanner in a Network Environment ............
Page 9 3. Document Server Relationship between the Document Server and Other Functions....33 Document Server Display ..................34 Using the Document Server................35 Storing Data ......................35 Changing Stored Document's File Name, User Name, or Password....... 38 Selecting a Document ....................38 Searching for Stored Documents ................
Page 10 Registering Destinations to a Group ..............95 Registering a New Group ..................95 Registering Destinations to a Group ................ 96 Removing a Destination from a Group ..............96 Displaying Destinations Registered in Groups............96 Changing a Group Name ..................97 Deleting a Group ......................
Page 11 Maintaining Your Machine ................143 Cleaning the Exposure Glass.................143 Cleaning the Exposure Glass Cover ..............143 Cleaning the Auto Document Feeder..............143 Changing the Photoconductor Unit (PCU) .............144 Other Functions ....................145 Inquiry ........................145 Changing the Language..................145 Counter ....................... 146 Displaying the Total Counter..................146 7.
Page 13: Notice
The CE Declaration of Conformity is available on the Internet at URL: http://www.ricoh.co.jp/fax/ce_doc/. This product is only for use in EEA or other authorized countries. Outdoor use of this product in Belgium, France, Germany, Italy, or the Netherlands is prohib-...
Page 14: Copyrights And Trademarks
Adobe Systems Incorporated. Bluetooth™ is a trademark of the Bluetooth SIG, Inc. (Special Interest Group) and is used by RICOH Company Limited under license. Copyright ©2001 Bluetooth SIG, Inc. The Bluetooth Trademarks are owned by Bluetooth SIG, Inc. USA Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
Page 15: Information About Installed Software
Information about Installed Software expat • The software including controller, etc. (hereinafter "software") installed on this product uses the expat Version 1.95.2 (hereinafter "expat") under the con- ditions mentioned below. • The product manufacturer provides warranty and support to the software of the product including the expat, and the product manufacturer makes the in- itial developer and copyright holder of the expat, free from these obligations.
Page 16 Redistribution and use in source and binary forms, with or without modifica- tion, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 17 e) The source code of the Sablotron software is available at: http://www.ginger- all.com f) MPL 1.1 is available at: http://www.mozilla.org/MPL/MPL-1.1.html 3. Authors Name List All product names mentioned herein are trademarks of their respective owners. The following notices are required to satisfy the license terms of the software that we have mentioned in this document: •...
Page 18 JPEG LIBRARY • The software installed on this product is based in part on the work of the In- dependent JPEG Group. SASL CMU libsasl Tim Martin Rob Earhart Rob Siemborski Copyright (c) 2001 Carnegie Mellon University. All rights reserved. Redistribution and use in source and binary forms, with or without modifica- tion, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list...
Page 19 Copyright (C) 1990-2, RSA Data Security, Inc. All rights reserved. License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as "derived from the RSA Data Security, Inc.
Page 20: How To Read This Manual
How to Read This Manual Symbols The following set of symbols is used in this manual. R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
Page 21: Safety Information
Safety Information When using this machine, the following safety precautions should always be fol- lowed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
Page 22 R CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow. • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.
Page 23: Positions Of R
Positions of R R WARNING and R R CAUTION labels This machine has labels for RWARNING and RCAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. ZKZH010E...
Page 24: Energy Star Program
ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming.
Page 25 ❖ ❖ ❖ ❖ Duplex Priority The ENERGY STAR Program recommends the duplex function. By conserv- ing paper resources this function is less of a burden to the environment. For applicable machines, duplex function (one-sided originals→ two-sided cop- ies) can be selected preferentially when the operation switch or the main pow- er switch is turned on, the { { { { Energy Saver} } } } key is pressed, or the machine resets automatically.
Page 26: Machine Types
Machine Types This machine comes in two models which vary in copy speed. To ascertain which model you have, see the inside front cover. Type 1 Type 2 Copy speed 35 copies/minute 45 copies/minute " × 11"K) " × 11"K) (A4K, 8 (A4K, 8...
Page 27: Getting Started
1. Getting Started Guide to Components ZKZH030E Exposure glass cover (optional) or Main power indicator Auto Document Feeder (ADF) (op- Lights when the main power switch is tional) turned on, and goes off when the switch is turned off. See p.18 “External Options”. (The illustration shows the ADF.) On indicator Lights when the operation switch is...
Page 28 Getting Started Internal tray 2 (1 bin tray) (option- Front cover Open to access the inside of the machine. The indicator lights when paper is deliv- Paper tray (upper: Tray 1, lower: ered to internal tray 2 (1 bin tray). If inter- Tray 2) nal tray 2 has not been installed, the Load paper here.
Page 29 Guide to Components ZCAH100E Ventilation holes Prevent overheating. Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might oc- cur.
Page 30: Options
Getting Started Options External Options ZCAX030E 1000-sheet finisher Bridge unit Sorts, stacks, and staples copies. Relays copies to the finisher. *1: Finisher upper tray 2 Tray finisher *2: Finisher shift tray Sorts, stacks, and staples copies. You can also punch copies. (The Punch function is Exposure glass cover optional.) Lower over originals for copying.
Page 31: Internal Options
Options Internal Options Fax unit Allows you to use the facsimile function. Printer/Scanner unit Allows you to use the printer and scanner functions. User account enhance unit Allows you to increase memory for storing user codes. File format converter Allows you to download documents stored using the copier and printer func- tions from the Document Server.
Page 32: Control Panel
Getting Started Control Panel This illustration shows the control panel of the machine with options fully in- stalled. ZHWS010E { { { { User Tools/Counter} } } } key Screen contrast knob Adjusts display panel brightness. • User Tools Press to change the default and condi- Indicators tions to meet your requirements.
Page 33 Control Panel { { { { Interrupt} } } } key (copier/scanner { { { { Start Manual RX} } } } key, { { { { On Hook Di- al} } } } key, { { { { Pause/Redial} } } } key, and mode) { { { { Tone} } } } key Press to make interrupt copies during...
Page 34: Display Panel
Getting Started Display Panel The display panel shows machine status, error messages, and function menus. Important ❒ A force or impact of more than 30 N (about 3 kgf) will damage the display panel. Note ❒ The following display is of a machine with the optional 2 Tray finisher and LCT installed.
Page 35: Turning On The Power
Turning On the Power Turning On the Power This machine has two power switch- Turning On the Main Power ❖ ❖ ❖ ❖ Operation switch (right side of the A A A A Make sure the power cord is firm- control panel) ly plugged into the wall outlet.
Page 36: Turning On The Power
Getting Started Note Turning On the Power ❒ Even if you press the operation switch, the indicator does not A A A A Press the operation switch. go out, but blinks in the follow- ing cases: The On indicator goes on. •...
Page 37: Saving Energy
Turning On the Power Saving Energy - When the fax unit (optional) is installed When the main power switch is - Energy Saver Mode turned off while using the fax func- tion, waiting fax and print jobs may If you do not use the machine for a be canceled, and incoming fax docu- certain period after an operation, or ments not received.
Page 38 Getting Started • When the " " message Add Toner appears • When toner is being replen- ished • When the User Tools/Coun- ter/Inquiry screen is displayed • When fixed warm-up is in progress • When the facsimile, printer, or other functions are active •...
Page 39: Combined Function Operations
2. Combined Function Operations Changing Modes Note ❒ You cannot switch modes in any of the following situations: • When scanning in a fax message for transmission • During immediate transmission • When accessing User Tools • During interrupt copying •...
Page 40 Combined Function Operations - System Reset The machine returns automatically to its initial condition when the job is fin- ished, after a certain period of time has elapsed. This function is called "System Reset". Note ❒ You can change the System Reset time. See p.58 “System Auto Reset Timer”.
Page 41: Multi-Access
Multi-Access Multi-Access You can carry out another job using a different function while the current job is being performed. Performing multiple functions simultaneously like this is called "Multi-accessing". This allows you to handle jobs efficiently, regardless of how the machine is being used.
Page 42 Combined Function Operations - Function compatibility The chart shows function compatibility when print priority is set to "Interleave". See p.51 “Print Priority”. |: Simultaneous operations are possible. $: Operation is enabled when the relevant function key is pressed and remote switching (of the scanner) is done.
Page 43 Multi-Access Function you want to select Copier Facsimile Printer Scanner Function in progress $ $ $ ❍ ❍ × × | × | | | | | $ $ $ $ $ $ | | ❍ Using the control panel ×...
Page 44 Combined Function Operations Function you want to select Copier Facsimile Printer Scanner Function in progress | | | | | | | | | | | | | | | | | | → | → Printing Simultaneous operations are only possible once the preceding job documents are all scanned and [Next Job] appears.
Page 45: Document Server
3. Document Server Relationship between the Document Server and Other Functions The following table describes the relationship between the Document Server and other functions. Where to Printing Displaying a Sending Function store stored list documents documents documents Copier/Doc- Copier available available not available ument Server...
Page 46: Document Server Display
Document Server Document Server Display ❖ ❖ ❖ ❖ Document Server Main Display ZKZS010E Operating status and messages. The operation keys. The title of the currently selected The functions under which the screen. documents were stored. The numbers of originals, copies, and printed pages.
Page 47: Using The Document Server
Using the Document Server Using the Document Server ❒ If you do not want stored data to Storing Data be automatically deleted, select [No] in Auto Delete File before stor- ing a document. If you select [Yes] ❖ ❖ ❖ ❖ File name later, data stored after will be auto- Stored documents are automatically matically deleted.
Page 48 Document Server D D D D Place originals either on the expo- To register or change the user name sure glass or in the ADF. A A A A Press [Scan Original]. Reference For information about types of The Scan Original display appears. originals and how to place B B B B Press [User Name].
Page 49 Using the Document Server D D D D Enter a new file name, and then When using an unregistered user press [OK]. name in the Address Book Note A To enter an unregistered user ❒ Up to 20 characters can be en- name, press [Non-programmed tered as a file name.
Page 50: Changing Stored Document's File Name, User Name, Or Password
Document Server Changing Stored Document's Selecting a Document File Name, User Name, or A A A A Press the { { { { Document Server} } } } key. Password B B B B Select a document you want to A A A A Press the { { { { Document Server} } } } key.
Page 51: Searching For Stored Documents
Using the Document Server C C C C Note To print multiple documents, re- B B B B ❒ If you selected several docu- peat step in the order you want ments, use [U U U U ] and [T T T T ] to view to print.
Page 52: Printing Stored Documents
Document Server Reference Note ❒ To display all files stored in the p.147 “Entering Text”. Document Server, press [File Note List]. ❒ To display all files stored in the Document Server, press [File Printing Stored Documents List]. Note To search by user name ❒...
Page 53 Using the Document Server ❒ Print setting items are listed be- C C C C Enter the required number of low. For details about print re- prints using the number keys. sults of each setting, see Copy Reference. ❖ ❖ ❖ ❖ Binding format •...
Page 54 Document Server Sample copy Printing first page If you print multiple sets using the You can print the first page of the doc- Sort function, you can check the print ument selected in the Select Files to order or print settings are correct by Print display to check its content.
Page 55: Deleting Stored Documents
Using the Document Server ❒ Press the selected line again to Deleting Stored Documents cancel the print job. C C C C Press [Delete File]. Important ❒ You can store up to 3,000 docu- ments in the Document Server. No more documents can be stored when the total is 3,000.
Page 56: Downloading Stored Documents
Document Server Downloading Stored Documents Note ❒ File format converter is required when downloading documents stored in copier or printer mode. A A A A Start a Web browser. B B B B Enter “http:// (IP address of this machine) /” in the [Address] box. The top page appears on the Web browser.
Page 57: Settings For The Document Server
Settings for the Document Server Settings for the Document Server ❖ ❖ ❖ ❖ Copier/Document Server Features (See "General Features 4/4", Copy Refer- ence.) Items Default General Features Document Server Storage 2 Sided Original Top to top Key: F1 1 Sided → 1 Sided Combine Document Server Storage Key: F2 1 Sided →...
Page 58 Document Server...
Page 59: User Tools (System Settings)
4. User Tools (System Settings) User Tools Menu (System Settings) Reference For details about Interface Settings and File Transfer, see “User Tools Menu (System Settings)”, Network Guide. For details about parallel interface, see “System Settings (Parallel Connec- tion)”, Printer Reference 2. ❖...
Page 60 User Tools (System Settings) ❖ ❖ ❖ ❖ Tray Paper Settings (See p.55 “Tray Paper Settings”.) Default Paper Tray Priority: Copier Tray 1 Paper Tray Priority: Facsimile Tray 1 Paper Tray Priority: Printer Tray 1 " × 11" K Tray Paper Size: Tray 1 A4K, 8 A3L, 11"...
Page 61 User Tools Menu (System Settings) ❖ ❖ ❖ ❖ Key Operator Tools (See p.59 “Key Operator Tools”.) Default User Code Management Copier Document Server Facsimile Scanner Printer Auto Program Key Counter Management All OFF External Charge Unit Management Key Operator Code Extended Security Display/Print Counter Display/Clear/Print Counter per User Code...
Page 62: Accessing User Tools (System Settings)
User Tools (System Settings) Accessing User Tools (System Settings) D D D D This section is for key operators in Change settings by following in- charge of this machine. structions on the display panel, User Tools allow you to change or set and then press [OK].
Page 63: Settings You Can Change With User Tools
Settings You Can Change with User Tools Settings You Can Change with User Tools Reference To access User Tools, see p.50 “Accessing User Tools (System Settings)”. General Features ❖ ❖ ❖ ❖ Panel Tone The beeper (key tone) sounds when a key is pressed. Note ❒...
Page 64 User Tools (System Settings) ❒ When the optional internal tray 2, 1000-sheet finisher, 2 Tray finisher or booklet finisher is installed on the machine, you can specify an output tray for documents delivery. For details about how to specify an output tray for each function, see the following sections: •...
Page 65 Settings You Can Change with User Tools ❖ ❖ ❖ ❖ Output: Copier (copier) You can specify a tray to which documents are delivered. ZHVO010E Finisher Upper Tray Finisher Upper Tray Finisher Shift Tray Finisher Shift Tray Finisher Shift Tray 1 Internal Tray 1 Finisher Shift Tray 2 Internal Tray 2...
Page 66 User Tools (System Settings) ❖ ❖ ❖ ❖ Output: Printer (printer) You can specify a tray to which documents are delivered. Note ❒ Default: Internal Tray 1 ❒ The output trays set on the printer driver have priority over the output tray specified above.
Page 67: Tray Paper Settings
Settings You Can Change with User Tools Tray Paper Settings ❖ ❖ ❖ ❖ Paper Tray Priority: Copier (copier/Document Server) You can specify the tray to supply paper for output. Note ❒ Default: Tray 1 ❖ ❖ ❖ ❖ Paper Tray Priority: Facsimile (facsimile) You can specify the tray to supply paper for output.
Page 68 User Tools (System Settings) Reference p.126 “Changing the Paper Size” ❖ ❖ ❖ ❖ Paper Type: Bypass tray Sets the display so you can see what type of paper is loaded in the bypass tray. • The paper types you can set for the bypass tray are as follows: •...
Page 69 Settings You Can Change with User Tools ❖ ❖ ❖ ❖ Paper Type: LCT Sets the display so you can see what type of paper is loaded in the LCT. • The paper types you can set are as follows: •...
Page 70: Timer Settings
User Tools (System Settings) Reference "Slip Sheets", Copy Reference Timer Settings ❖ ❖ ❖ ❖ Auto Off Timer After a specified period has passed, following job completion, the machine automatically turns off, in order to conserve energy. This function is called "Auto Off".
Page 71: Key Operator Tools
Settings You Can Change with User Tools ❖ ❖ ❖ ❖ Facsimile Auto Reset Timer (facsimile) Specifies the time to elapse before the facsimile mode resets. Note ❒ Default: 30 seconds ❒ The time can be set from 30 to 999 seconds, using the number keys. ❖...
Page 72 User Tools (System Settings) ❖ ❖ ❖ ❖ Key Counter Management Use the key counter to specify whether users are restricted or not. Note ❒ Default: Copier/OFF, Document Server/OFF, Facsimile/OFF, Scanner/OFF, Printer/OFF ❖ ❖ ❖ ❖ External Charge Unit Management Use the external charge unit to manage usage charges.
Page 73 Settings You Can Change with User Tools ❖ ❖ ❖ ❖ Display/Print Counter Allows you to view and print the number of prints. • Display/Print Counter Displays the number of prints for each function (Total, Copier, Facsimile, Printer, A3/DLT, Duplex, and Staple). •...
Page 74 User Tools (System Settings) ❖ ❖ ❖ ❖ Print Address Book: Destination List You can print the destination list registered in the Address Book. • Print in Title 1 Order Prints the Address Book in Title 1 order. • Print in Title 2 Order Prints the Address Book in Title 2 order.
Page 75 Settings You Can Change with User Tools ❖ ❖ ❖ ❖ Address Book: Program/Change/Delete Group You can register multiple users in a group. This allows you to easily control registered users in each group. For details about operations, see p.95 “Registering Destinations to a Group”. •...
Page 76 User Tools (System Settings) Press the user (destination) key you want to move. Note ❒ You can select a user using the number keys. Press the user (destination) key that is in the place you want to move to. The user (destination) moves to the selected place, and the other users' keys will shift also.
Page 77 Settings You Can Change with User Tools Enter the new name, and then press [OK]. Press [Exit]. ❖ ❖ ❖ ❖ Address Book: Select Title Specifies the title to select a user. Note ❒ Default: Title 1 ❖ ❖ ❖ ❖ Auto Delete File Specifies whether documents stored in the Document Server are to be deleted or not after a specified period of time elapses.
Page 78 User Tools (System Settings) ❖ ❖ ❖ ❖ AOF (Always ON) Specify whether or not to use Auto Off. Note ❒ Default: ON ❖ ❖ ❖ ❖ Program/Change LDAP Server Programming an LDAP server allows you to look up e-mail destinations from the LDAP server Address Book directly.
Page 79: Address Book
Address Book Address Book Registering user information, such as You can register and manage the fol- fax number and e-mail address, in the lowing items in the Address Book: Address Book allows you to manage them together. Important ❒ Address Book data is stored on the hard disk.
Page 80: Registering Destination Information
User Tools (System Settings) 5. Fax Dest. Registering Destination Reference Information p.68 “When using the fax func- tion” ❖ ❖ ❖ ❖ Registering the destination name and key display • User Name Register the destination name and key display name. This is the basic information required 6.
Page 81: Registering Sender Information
Address Book ❖ ❖ ❖ ❖ When using the scanner function Registering Sender • E-mail Information Register e-mail addresses in the Address Book. To send a scan file by e-mail, select the destina- ❖ ❖ ❖ ❖ When using the scanner function tion key as it appears on the ini- You can set Register as Sender to tial scanner function display, so...
Page 82: User Code
User Tools (System Settings) User Code Register user codes to restrict the fol- Registering a New User Code lowing functions to certain users, and check their use of each function: A A A A Press the { { { { User Tools/Counter} } } } key. •...
Page 83 User Code B Enter the user name or key dis- H H H H Enter the user code using the play, and then press [OK]. number keys, and then press [#]. Note ❒ You can use the same user name as that assigned to the documents using the Docu- ment Server function.
Page 84: Changing A User Code
User Tools (System Settings) Changing the user code Changing a User Code A Press [User Code]. Note B Press [Change], and then enter ❒ Even if you change a user code, the the new user code using the counter value will not be cleared. number keys.
Page 85: Deleting A User Code
User Code Note Deleting a User Code ❒ If you press , you can search for a user by user Important name/index, user code, fax ❒ This operation also deletes user destination, or e-mail ad- codes registered to multiple func- dress.
Page 86: Printing The Number Of Prints For Each User Code
User Tools (System Settings) G G G G Select the function usage you Printing the Number of Prints want to print from [Print Counter], for Each User Code [Transmission Counter], and [Scanner Counter]. You can print out the number of H H H H Press [Print].
Page 87: Clearing The Number Of Prints
User Code To clear the number of prints for Clearing the Number of Prints all user codes A A A A Press the { { { { User Tools/Counter} } } } key. A Press [Clear] under All User B B B B Codes.
Page 88: Fax Destination
User Tools (System Settings) Fax Destination ❖ ❖ ❖ ❖ Fax header Register a fax destination so you do not need to enter fax numbers each You can select to print a fax header t i m e , an d c a n s e n d d o c u m e n t s on fax messages the other party re- scanned in using the fax function.
Page 89: Registering A Fax Destination
Fax Destination B Enter the user (destination) Registering a Fax Destination name or key display, and then press [OK]. A A A A Press the { { { { User Tools/Counter} } } } key. Note ❒ You can use the user name when selecting a fax destina- tion.
Page 90 User Tools (System Settings) H H H H E Enter a password using the Enter the fax number using the number keys, and then press number keys, and then press [OK]. [OK]. F Press [OK]. To set the International TX mode A Press [Change] under Interna- tional TX Mode.
Page 91: Changing A Registered Fax Destination
Fax Destination D Select a standard message to Changing a Registered Fax print on the second line. To stamp a customized message, Destination press [Custom Message]. A A A A Press the { { { { User Tools/Counter} } } } key. B B B B Press [System Settings].
Page 92 User Tools (System Settings) C Select the new standard mes- To change the SUB Code sage, or press [Custom Message] to enter the new message. A Press [Adv. Features]. D Press [OK]. B Press [Change] under TX SUB E Press [Change] under Line 3. Code.
Page 93: Deleting A Registered Fax Destination
Fax Destination To delete all user information Deleting a Registered Fax Destination A Press [Delete]. B Select a user you want to de- Note lete. ❒ If you delete a destination that is a Press the user (destination) key, specified delivery destination, or enter the registered number messages to its registered Personal using the number keys.
Page 94: E-Mail Destination
User Tools (System Settings) E-mail Destination Register e-mail destinations so you Registering an E-mail do not need to enter e-mail address every time, and can send scan files by Destination e-mail, or send fax documents by In- ternet Fax. A A A A Press the { { { { User Tools/Counter} } } } key.
Page 95 E-mail Destination B Enter the user (destination) H H H H Press [Change] under E-mail Ad- name or key display, and then dress. press [OK]. Note ❒ You can use the user name when selecting an address to send an e-mail to. ❒...
Page 96: Changing A Registered E-Mail Destination
User Tools (System Settings) Changing a Registered E-mail Deleting a Registered E-mail Destination Destination A A A A A A A A Press the { { { { User Tools/Counter} } } } key. Press the { { { { User Tools/Counter} } } } key. B B B B B B B B Press [System Settings].
Page 97: Registering Folders
Registering Folders Registering Folders By registering a shared folder, you Using SMB to Connect can send scan files to it directly. There are two types of protocol you can use: Note ❒ To register a folder in an FTP serv- •...
Page 98 User Tools (System Settings) F F F F • [AB], [CD], [EF], [GH], Set the user's information. [ I J K ] , [ L M N ] , [ O P Q ] , [RST], [UVW], [XYZ], [1] to Note [10]…...
Page 99 Registering Folders C Press [OK]. Note ❒ You can press [Up One Level] Note to switch between levels. ❒ If the format of the entered C Select the folder you want to path is not correct, a message appears. Press [Exit], and register.
Page 100 User Tools (System Settings) Changing a registered SMB folder Changing items under SMB A A A A A Press [Change] under Path. Press the { { { { User Tools/Counter} } } } key. B Enter the new path where the B B B B Press [System Settings].
Page 101: Using Ftp To Connect
Registering Folders Deleting a registered SMB folder Using FTP to Connect A A A A Press the { { { { User Tools/Counter} } } } key. Note B B B B ❒ To register a shared folder config- Press [System Settings]. ured in Windows, see p.85 “Using C C C C SMB to Connect”.
Page 102 User Tools (System Settings) F F F F • [AB], [CD], [EF], [GH], Set the user's information. [ I J K ] , [ L M N ] , [ O P Q ] , [RST], [UVW], [XYZ], [1] to Note [10]…...
Page 103 Registering Folders M M M M Note Press [OK]. ❒ If you press , you can search Note for a user by user name/index, ❒ To change the port number, user code, fax destination, or e- press [Change] under Port No.. mail address.
Page 104 User Tools (System Settings) F Enter the new user name, and Deleting a registered FTP folder then press [OK]. This is a user name which is au- A A A A Press the { { { { User Tools/Counter} } } } key. thorized to access the folder.
Page 105: Registering A Protection Code
Registering a Protection Code Registering a Protection Code F F F F You can stop sender's names or fold- Press [Protect Dest.]. ers being accessed by setting a protec- tion code. You can use this function to protect the following: •...
Page 106: Registering A Protection Code To A Group User
User Tools (System Settings) Registering a Protection Code To a Group User A A A A Press the { { { { User Tools/Counter} } } } key. B B B B Press [System Settings]. C C C C Press [Key Operator Tools], and then press [T T T T Next].
Page 107: Registering Destinations To A Group
Registering Destinations to a Group Registering Destinations to a Group F F F F Register destinations to a group to Press [Change] under Group Name. easily control registered fax, e-mail and folders for each group. To group destinations, the groups must be registered beforehand.
Page 108: Registering Destinations To A Group
User Tools (System Settings) Registering Destinations to a Removing a Destination from a Group Group A A A A You can register destinations to a Press the { { { { User Tools/Counter} } } } key. group. B B B B Press [System Settings].
Page 109: Changing A Group Name
Registering Destinations to a Group E E E E Select the group where the data To change the title you want to check is registered. A Press the title key under Select F F F F Press [Programed Users]. Title. All the user (destination) names appear.
Page 110: Registering The Transfer Request
User Tools (System Settings) Registering the Transfer Request ❒ You can have up to 30 Receiving This section describes how to register the Transfer Station and Receiving Stations per Transfer Station. If Station used in the fax function's you specify a Transfer Station Transfer Request.
Page 111 Registering the Transfer Request B Enter the Transfer Request L L L L Specify the Receiving Stations. name or key display, and then press [OK]. Note ❒ When specifying the Receiving Reference S t a t i o n s , u s e t h e n u m b e r s p.147 “Entering Text”...
Page 112: Changing A Registered Transfer Station/Receiving Station
User Tools (System Settings) M M M M When you have specified all the To change the title Receiving Stations, press [OK]. A Press the desired title key un- N N N N Press [Exit]. der Select Title. Changing a Registered To change the Transfer Station Transfer Station/Receiving A Press [Fax].
Page 113: Deleting A Registered Transfer Station/Receiving Station
Registering the Transfer Request Deleting a Registered Transfer Station/Receiving Station A A A A Press the { { { { User Tools/Counter} } } } key. B B B B Press [System Settings]. C C C C Press [Key Operator Tools], and then press [T T T T Next].
Page 114: Programming/Changing Ldap Server
User Tools (System Settings) Programming/Changing LDAP Server Programming an LDAP server allows To enter an identification name you to look up e-mail destinations from the LDAP server Address Book A Press [Change] under Identifi- directly. This function is available cation Name. when you send scan files by e-mail using scanner function.
Page 115 Programming/Changing LDAP Server ❒ If you leave the user name and To enter a port number password blank, users will be prompted for the password eve- A Press [Change] under Port No.. ry time they attempt to connect B Enter the port number using to the LDAP server.
Page 116: Changing An Ldap Server
User Tools (System Settings) E Enter the attribute's display To change the server name name, and then press [OK]. A Press [Change] under Server Note Name. ❒ For example, if you want to B Enter the new LDAP server sort e-mail addresses by em- ployees' number, enter “em- name.
Page 117 Programming/Changing LDAP Server To change the user name and password A Press [Next]. B Press [Change] under User Name. C Enter the new user name, and then press [OK]. D Press [Change] under Password. E Enter the new password, and then press [OK].
Page 118 User Tools (System Settings)
Page 119: Troubleshooting
5. Troubleshooting If Your Machine Does Not Operate As You Want The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Note ❒ If you cannot make copies as you want because of paper type, paper size or paper capacity problems, use recommended paper.
Page 120 Troubleshooting Problem Causes Solutions The main power indicator This occurs in the follow- Close the exposure glass cover or continues blinking and ing cases: ADF, and check if the machine is does not turn off when communicating with a computer. •...
Page 121: Document Server
If Your Machine Does Not Operate As You Want Document Server Problem Solutions " Scanned pages exceeded max. The number of scanned pages exceeds the ca- pacity per file of the Document Server. number. Do you want to store the "...
Page 122: B Loading Paper
Troubleshooting B Loading Paper ❒ Make sure the paper stack is Reference flush against the right side For paper types and sizes, see fence. p.167 “Copy Paper”. Note ❒ Fan the paper before loading. Loading Paper into Paper ❒ Straighten curled or warped pa- Trays per before loading.
Page 123 B Loading Paper Note ❒ Make sure no paper sheet is in- volved in the paper feeding side of the LCT. Remove the sheet, if any. C C C C Load paper into the tray along the edge on the left. ZDSO050J Note ❒...
Page 124 Troubleshooting Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, prepunched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed. Select [Yes] in Letterhead Setting un- der Copier/Document Server Features, and then place the original and paper as shown below (see Copy Reference).
Page 125: D Adding Toner
D Adding Toner D Adding Toner When D appears, it is time to add toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations.
Page 126: Removing Toner
Troubleshooting Removing Toner • 1: Open the front cover of the machine. • 2: Lift the green lever. ZHWT060E • 3: Push the green lever, and then gently pull out the holder. ZHWT070E • 4: Press the toner bottle back to raise its top, and then gently pull it out.
Page 127: Inserting Toner
Inserting Toner Inserting Toner • 1: Hold the new bottle horizontally and shake it from side to side five or six times. Note ❒ Do not remove the black cap before shaking. ZHWT010E • 2: Remove the black cap. Note ❒...
Page 128: Clearing Misfeeds
Troubleshooting x Clearing Misfeeds R CAUTION: • The fusing section of this machine might be very hot. Caution should be tak- en when removing misfed paper. Important ❒ When clearing misfeeds, do not turn off the operation switch. If you do, your copy settings will be lost.
Page 129 x Clearing Misfeeds...
Page 130 Troubleshooting...
Page 131 x Clearing Misfeeds ZHVX010J...
Page 132 Troubleshooting...
Page 133 x Clearing Misfeeds ZHVX020J...
Page 134 Troubleshooting...
Page 135 x Clearing Misfeeds ZHVX030J...
Page 136 Troubleshooting...
Page 137 x Clearing Misfeeds ZCAJ030E...
Page 138: Changing The Paper Size
Troubleshooting Changing the Paper Size C C C C Preparation Release the side lever to the "un- locked" position. Be sure to select the paper size with User Tools and the paper size selector. If you do not, misfeeds might occur. See p.55 “Tray Paper Size: Tray 1–4”.
Page 139 Changing the Paper Size F F F F H H H H Square the paper and load it into Lock the side lever. the tray. HWY050E I I I I HWY040E Adjust the tray size with the pa- Important per size selector to the new paper ❒...
Page 140 Troubleshooting G Press { { { { User [Exit] Tools/Counter} } } } key to quit User Tools. Reference p.55 “Tray Paper Size: Tray 1–4” J J J J Gently push the paper tray in un- til it stops. K K K K Check the paper size shown on the display panel.
Page 141: Adding Staples
d Adding Staples d Adding Staples Important ❒ Stapling failure or jams may occur if you use a staple cartridge other than that recommended. Reference For details about the type of finisher, see p.18 “External Options”. 1000-Sheet Finisher • 1: Open the front cover of the finisher, and then pull out the staple unit.
Page 142: Tray Finisher
Troubleshooting • 6: Align the arrows on the new refill with those on the cartridge, and then push in the refill until it clicks. ZGJS805E • 7: Gently push down the upper unit into the cartridge. ZGJS806E • 8: Pull out the ribbon. ZGJS807E •...
Page 143 d Adding Staples • 3: Hold both sides of the cartridge. • 4: Pull up the upper unit of the cartridge. ZCAJ050E • 5: Take out the empty refill in the arrow di- rection. ZCAJ060E • 6: Align the arrows on the new refill and the cartridge, and then push in the refill until it clicks.
Page 144: Booklet Finisher
Troubleshooting Booklet Finisher • 1: Open the front cover of the finisher. • 2: Pull lever R6 down, and then pull out the cartridge while lifting the cartridge. ZBQP020E • 3: Take out the empty refill in the arrow di- rection.
Page 145 d Adding Staples Staple unit for saddle stitch function • 1: Open the front bottom cover of the fin- isher. • 2: Pull lever R7 and fully pull out the staple unit. • 3: Lift the lever of the staple unit while pulling it.
Page 146: Removing Jammed Staples
Troubleshooting Removing Jammed Staples Note ❒ Curled paper may cause staples to jam. To avoid this, turn copy paper over in the tray. If there is no improvement, change to stiffer copy paper. ❒ When the booklet finisher is installed, after removing jammed staples, staples will not be ejected the first few times you try to use the stapler.
Page 147: Tray Finisher
Removing Jammed Staples • 5: Pull down the cartridge's face plate until it clicks. ZGJS815E • 6: Hold the green lever while pushing in the cartridge until it clicks. • 7: Push back the staple unit, and then close the front cover of the finisher. ZGJS864E 2 Tray Finisher •...
Page 148: Booklet Finisher
Troubleshooting • 5: Pull down the cartridge's knob until it clicks. ZCAJ130E • 6: Hold the green lever while pushing in the cartridge until it clicks. • 7: Close the front cover of the finisher. ZCAJ140E Booklet Finisher • 1: Open the front cover of the finisher. •...
Page 149 Removing Jammed Staples • 6: Push in the cartridge until it clicks. • 7: Close the front cover of the finisher. ZBQP140E Staple unit for saddle stitch function • 1: Open the front bottom cover of the fin- isher. • 2: Pull lever R7 and fully pull out the staple unit.
Page 150: Removing Punch Waste
Troubleshooting y Removing Punch Waste Note Note ❒ While “ ❒ If you do not, “ ” Punch Receptacle Full Punch Recepta- is displayed, you cannot use the ” is still displayed. cle Full Punch function. D D D D Close the front cover of the 2 Tray A A A A Open the front cover of the 2 Tray...
Page 151: Remarks
6. Remarks Dos and Don'ts R CAUTION: • When the machine is not in use and in stand-by mode, you may • Unplug the power cord from the hear a small noise inside. This is wall outlet before you move the caused by the image stabilization machine.
Page 152: Toner
Remarks Toner Handling Toner R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. R CAUTION: • Keep toner (used or unused) and toner containers out of reach of children. Important ❒...
Page 153: Where To Put Your Machine
Where to Put Your Machine Where to Put Your Machine • Locations directly exposed to cool Machine Environment air from an air conditioner or heat- ed air from a heater. (Sudden tem- Choose your machine's location care- p e r a t u r e c h a n g e s c a n c a u s e fully.
Page 154: Power Connection
Remarks ❒ Do not take off the holding stand. • When you unplug the power cord, the anti-condensation heaters turn ❒ Protect the machine from strong off. shocks. Impact can damage the hard disk and cause stored files to • Make sure the plug is inserted be lost.
Page 155: Maintaining Your Machine
Maintaining Your Machine Maintaining Your Machine If the exposure glass, exposure glass Cleaning the Exposure Glass cover, or ADF belt is dirty, copy clari- ty may be reduced. Clean these parts Cover if they are dirty. ❖ ❖ ❖ ❖ Cleaning the machine Wipe the machine with a soft, damp cloth, and then wipe it with a dry cloth to remove the water.
Page 156: Changing The Photoconductor Unit (Pcu)
Remarks Changing the Photoconductor Unit (PCU) Only use the photoconductor unit made specifically for this machine. F o llo w th e p ro ce d ure be lo w t o change the unit. Important ❒ Be sure to unplug the power code from the outlet before changing the photoconductor unit.
Page 157: Other Functions
Other Functions Other Functions Printing inquiry information Inquiry A Press [Print Inquiry List]. The inquiry function lets you check the telephone numbers to contact for repairs, or ordering consumables such as toner. Be sure to contact your service engineer to verify the follow- ing: ❖...
Page 158: Counter
Remarks Counter Displaying the Total Counter You can display the total counter val- ue used for all functions. A A A A Press the { { { { User Tools/Counter} } } } key. ZCAS100E B B B B Press [Counter]. C C C C To print a counter list, press [Print Counter List].
Page 159: Entering Text
7. Entering Text Entering Text This section describes how to enter characters. When you enter a character, it ap- pears at the position of the cursor. If there is a character already at the cursor po- sition, the entered character appears before that. Available Characters •...
Page 160: How To Enter Text
Entering Text How to Enter Text Entering letters A A A A Press [Shift] to switch between uppercase and lowercase. B B B B Press the letters you want to enter. Deleting characters A A A A Press [Backspace] or [Delete All] to delete characters.
Page 161: Security
8. Security Security Confidential information is always at risk of being copied without permission or subject to unauthorized access through the network. To protect documents from such intrusion, not only can passwords be set, but also the Extended Security function can be used to strengthen security. For those who require increased document protection, we recommend the Ex- tended Security function.
Page 162 Security ❖ ❖ ❖ ❖ Documents stored in the Document Server by the following functions • Document Server function • Copier function • Fax transmission • Scanner function • Printer driver ❖ ❖ ❖ ❖ Documents stored from the printer driver using the Locked Print function Reference For information about Document Server, see p.33 “Document Server”.
Page 163: Temporarily Disabling Document Security
Security Unlocking a locked document Unlock a document that was locked because a wrong password was entered multiple times, making it available for authorized users to access again. A A A A Press the { { { { User Tools/Counter} } } } key. B B B B On the display panel, press [System Settings], and then press [Password Man- agement for Stored Files].
Page 164: Operating Environment And Notes
Security Operating Environment and Notes Security for this machine is assured on the premises that the machine is used un- der the following conditions: Operating Environment • The condition of the machine is normal. (For example, it is not damaged, modified, or lacking components.) •...
Page 165: For User
Operating Environment and Notes For User • Be careful not to let anyone know your password, especially when entering a password or recording it. Keep any record of your password in a safe place. • Avoid using a single number or consecutive numbers for a password such as “0000”...
Page 166 Security...
Page 167: Specifications
9. Specifications Main unit ❖ ❖ ❖ ❖ Configuration: Desktop ❖ ❖ ❖ ❖ Photosensitivity type: OPC drum ❖ ❖ ❖ ❖ Original scanning: One-dimensional solid scanning system through CCD ❖ ❖ ❖ ❖ Copy process: Dry electrostatic transfer system ❖...
Page 168 Specifications ❖ ❖ ❖ ❖ Copy paper size: • Trays: A3L – A5L, 11" × 17"L – 5 " × 8 "L • Bypass: A3L – A6L, 11" × 17"L – 5 " × 8 "L • Bypass (custom size): Vertical: 100 –...
Page 169 Main unit ❖ ❖ ❖ ❖ Reproduction ratio: Preset reproduction ratios: Metric version Inch version Enlargement 400% 400% 200% 200% 141% 155% 122% 129% 115% 121% Full size 100% 100% Reduction Zoom: From 25 to 400% in increments of 1%. ❖...
Page 170 Specifications ❖ ❖ ❖ ❖ Dimensions (W × × × × D × × × × H up to exposure glass): Type 1, 2: 670 × 650 × 720 mm, 26.4 × 25.6 × 28.3 in ❖ ❖ ❖ ❖ Space for main unit (W × × × × D): Type 1, 2: 980 ×...
Page 171: Options
Options Options Exposure Glass Cover Lower this over originals for copying. Auto Document Feeder ❖ ❖ ❖ ❖ Mode: ADF mode, Batch mode, SADF mode, Mixed Size mode, Custom Size Origi- nals mode ❖ ❖ ❖ ❖ Original size: • A3L – B6 JISKL(except two-sided originals of B6 JISKL) •...
Page 172: 1000-Sheet Finisher
Specifications 1000-Sheet Finisher Finisher Upper Tray: ❖ ❖ ❖ ❖ Paper size: A3L, B4 JISL, A4KL, B5 JISKL, A5KL, B6 JISL, A6L, 12" × 18"L, 11" × 17"L, 8 " × 14"L, 10 " × 7 " × 13"L, 8 "...
Page 173: Tray Finisher
Options ❖ ❖ ❖ ❖ Dimensions (W × × × × D × × × × H): 520 × 520 × 790 mm, 20.5 × 20.5 × 31.1 in (including trays) ❖ ❖ ❖ ❖ Weight: Approx. 25 kg, 55.2 lb. 2 Tray Finisher Finisher Shift Tray 1: ❖...
Page 174: Punch Kit
Specifications ❖ ❖ ❖ ❖ Staple paper size: A3L, B4 JISL, A4KL, B5 JISKL, 11" × 17"L, 8 " × 14"L, 8 " × 11"KL ❖ ❖ ❖ ❖ Staple paper weight: 64 – 90 g/m , 17 – 24 lb. ❖...
Page 175: Booklet Finisher
Options Booklet Finisher Finisher Upper Tray: ❖ ❖ ❖ ❖ Paper size: A3L, B4 JISL, A4KL, B5 JISKL, A5KL, B6 JISL, A6L, 11" × 17"L, 11" × 15"L, 8 " × 14"L, 8 " × 11"KL, 5 " × 8 "L ❖...
Page 176: Bridge Unit
Specifications ❖ ❖ ❖ ❖ Saddle stitch • Paper size: A3L, B4 JISL, A4L, 11" × 17"L, 8 " × 11"L, 8 " × 14"L(80 g/m , 20 lb.) • Saddle stitching capacity: 15 sheets • Stack capacity: 2–5 sheets: 25 sets 6–10 sheets: 15 sets 11–15 sheets: 10 sets •...
Page 177: Internal Tray 2 (1 Bin Tray)
Options Internal Tray 2 (1 bin tray) ❖ ❖ ❖ ❖ Number of bins: ❖ ❖ ❖ ❖ Paper size: A3L, B4 JISL, B5 JISKL, A5L, 11" × 17"L, 8 " × 14"L, 8 " × 11"KL, " × 8 "...
Page 178: Paper Tray Unit
Specifications Paper Tray Unit ❖ ❖ ❖ ❖ Paper weight: 60–105 g/m (16–28 lb.) ❖ ❖ ❖ ❖ Paper size: A3L, B4 JISL, A4KL, B5 JISKL, A5L, 11" × 17"L, 8 " × 14"L, 8 " × " × 11"KL, 8 "...
Page 179: Copy Paper
Copy Paper Copy Paper Recommended Paper Sizes and Types The following limitations apply to each tray: Tray type Paper type and Metric version Inch version Paper weight capacity A3L, A4KL, 11" × 17"L, 8 " × 14"L, 8 " × Tray 1, 2 64-105 g/m 550 sheets...
Page 180 Specifications Tray type Paper type and Metric version Inch version Paper weight capacity A3L, 11" × 17"L, 8 " × Bypass Translucent A3L, A4KL, A5KL, 40 sheets 8" × 13"L " × 8 *1 *2 *4 *5 tray paper 11"KL, 5 "L "...
Page 181: Unusable Paper
Copy Paper ❒ If you load paper of the same size in the same orientation in two or more trays, the machine automatically shifts to the other tray when the first tray in use runs out of paper. This function is called “Auto Tray Switching”. (How- ever, if one tray has recycled or special paper, the settings of the other trays must be the same for Auto Tray Switching to work.) This saves interrupting a copy run to replenish paper when making a large number of copies.
Page 182: Paper Storage
Specifications Note ❒ To prevent misfeeds, do not use the following kinds of paper: • Bent, folded, or creased paper • Torn paper • Slippery paper • Perforated paper • Rough paper • Thin paper with little stiffness • Paper with a dusty surface ❒...
Page 183: Index
INDEX Check Modes key , 20 Clear 1000-sheet finisher , 18 , 160 counter per user code , 61 1 bin tray , 18 Clearing misfeeds , 116 2 Tray finisher , 18 , 161 Clearing the number of prints , 75 Clear Modes key , 20 Clear/Stop key , 21 Combined function operations , 27...
Page 184 E-mail destination , 82 Machine environment , 141 Energy Saver key , 20 Main power indicator , 15 , 21 Entering text , 147 Main power switch , 15 , 23 Environment , 141 Maintaining your machine , 143 Exposure glass , 15 Main unit , 155 cleaning , 143 Misfeeds , 116...
Page 185 Receiving Station , 98 Toner , 140 Registering a fax destination , 77 adding , 113 Registering an e-mail destination , 82 storage , 140 Registering a new user code , 70 To register an FTP folder , 89 Registering a protection code , 93 To register an SMB folder , 85 Registering a protection code to a group user , 94 Transfer Station , 98...
Page 186 MEMO B138-6500...
Page 187 Low Voltage Directive 73/23/EEC and its amending directives.” In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. c means STAND BY. Copyright © 2003 Ricoh Co., Ltd.
Page 188 Germany Shanghai P.C.:200021 Phone: +86-21-5396-6888 RICOH DEUTSCHLAND GmbH Mergenthalerallee 38-40, Singapore 65760 Eschborn Phone: +49-(0)6196-9060 RICOH ASIA PACIFIC PTE.LTD. 260 Orchard Road, France #15-01/02 The Heeren, Singapore 238855 RICOH FRANCE S.A. Phone: +65-6830-5888 383, Avenue du Général de Gaulle BP 307-92143 Clamart Cedex...

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