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# 801
Cause 1
Remedy 1 Check that the SMTP server is functioning normally.
Remedy 2 Check the network status.
Cause 2
Remedy 1 Check that the SMTP server is functioning normally.
Remedy 2 Check the network status.
Remedy 3 Check the destination setting.
Remedy 4 Check the status and setting of the file server.
Cause 3
Remedy
Cause 4
Remedy
Cause 5
Remedy
# 802
Cause
12
Remedy
12-18
Error Messages
A timeout error occurred while the machine is communicating with the SMTP
server to send e-mail or send/receive an I-fax.
The SMTP server returned an error while trying to connect. The destination is
not correct. An error occurred on the server side during transmission to a file
server.
You are sending a file to a destination to which you have no write permission.
Check the destination setting.
When the machine tried to send a file to the server, a file with the same name
already exists on the FTP server and that file cannot be overwritten.
Change the setting on the file server to allow overwriting.
When the machine tried to send a file to the server, either the folder name is
incorrectly specified or the password is wrong.
Check the destination setting.
The names of the SMTP Server in E-mail/I-Fax and DNS (Domain Name
System) Server Settings in TCP/IP Settings in Network Settings in System
Settings (from the Additional Functions screen) are incorrect.
The DNS (Domain Name System) server name is not correct. (See Chapter 3,
"Using a TCP/IP Network," in the Network Guide.)
Connection to the DNS (Domain Name System) server failed.
Check the names of the SMTP Server in E-mail/I-Fax and DNS (Domain Name
System) Server Settings in TCP/IP Settings in Network Settings in System
Settings (from the Additional Functions screen).
Check that the DNS (Domain Name System) server is functioning normally.
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