Troubleshooting Checklist - Enterasys Matrix E1 1H582-25 Installation Manual

Troubleshooting Checklist

Table 4-1 LANVIEW LEDs (Continued)
LED Color
RX/TX Off
(Receive/
Transmit)
Amber
4.2 TROUBLESHOOTING CHECKLIST
If the device is not working properly, refer to
causes, and recommended actions to resolve the problem.
Table 4-2 Troubleshooting Checklist
Problem
All LEDs are
OFF.
No local
management
Startup screen.
4-4 Troubleshooting
State
Port enabled, and no
activity.
Should flash green every
two seconds indicating
BPDUs being sent if STA
is enabled and there is a
valid link.
Blinking. Port linked and
there is data activity.
Possible Cause
Loss of power.
Incorrect terminal setup.
Improper console cable
pinouts.
Corrupt firmware image,
or hardware fault.
Recommended Action
1. Ensure that the STA is enabled and that
there is a valid link.
2. Contact Enterasys Networks for
technical support.
None.
Table 4-2 for a checklist of problems, possible
Recommended Action
Ensure that the device was installed properly
according to the installation instructions in
Chapter 3, and that the device chassis is
powered properly.
Refer to the Matrix E1 (1G582-09 and
1H582-51) Configuration Guide for proper
setup procedures.
Refer to Appendix A
pinouts.
If possible, attempt to download the image to
the device again. Refer to
instructions to clear NVRAM.
for proper console port
Section B.3 for