Lexmark MS517dn Service Manual page 101

Tray 1 jam service check
Action
Step 1
Restart the printer.
Does it fail to complete the POST sequence and display a 241.xx
error?
Step 2
Check the pick tires.
Are they free of wear or damage?
Step 3
Check the separator roll assembly.
Is it free of wear or damage?
Step 4
Check the tray guides and lift plate gear.
Are they free of wear or damage?
Step 5
Check the front input guide.
Is it free of damage?
Step 6
a
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test > Tray 1 >
Continuous
b
Cancel the test after five pages.
Does the printer successfully feed the five pages into the output
bin?
Step 7
Observe the location of the jammed paper.
Are the first page fed to the output bin, the second page jammed
in the rear door, and the third page jammed in the input tray?
Step 8
Perform a tray 1 pick/lift motor gearbox service check. See
pick/lift motor gearbox service check" on page
Does the error remain?
"Tray 1
144.
Diagnostics and troubleshooting
101
Yes No
Replace the index Go to step 2.
sensor.
Go to step 3. Replace the pick
tires.
Go to step 4. Replace the
separator roll
assembly. See
"Separator roll
assembly removal"
on page
Go to step 5. Replace the tray
insert.
Go to step 6. Replace the front
input guide. See
"Front input guide
removal" on
page
Go to step 8. Go to step 7.
Go to step 8. Replace the trailing
edge sensor. See
"Trailing edge
sensor removal" on
page
Go to step 9. The problem is
solved.
4514-6xx
320.
285.
299.