Supplies Mismatch Service Check - Lexmark MS517dn Service Manual

Action
Step 5
a
Make sure the input sensor is free of debris.
b
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Input
Does the sensor state on the control panel display change when
it is toggled?
Step 6
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when
it is toggled?
Step 7
a
Remove the main drive gearbox.
b
Check the gears for wear or damage.
c
Check the main drive motor for rotation.
Are the gears free of wear or damage and does the main drive
motor rotate?
Step 8
Replace the controller board.
Does the error remain?

Supplies mismatch service check

Action
Step 1
a
Check if the toner cartridge and imaging unit are supported and
genuine Lexmark supplies. If not, then replace the supplies.
b
Make sure that the supplies are compatible.
Note: Do not install a MICR cartridge with a non‑MICR
imaging unit or vice versa.
c
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
205.
Does the problem remain?
"Restoring the printer
Diagnostics and troubleshooting
130
Yes No
Go to step 6. Replace the input
sensor. See
sensor and input
sensor removal" on
page
Go to step 7. Replace the narrow
media/bin full sensor.
See
bin full sensor
removal" on
page
Go to step 8. Replace the main
drive gearbox. See
"Main drive gearbox
removal" on
page
Problem is solved. Contact the next
level of support.
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
4514-6xx
"Duplex
292.
"Narrow media/
308.
229.