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Sensor (input) static jam service check
Action
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Step 2
Check the jam access cover if it is blocking the input sensor.
Is it blocking the input sensor?
Step 3
Check the input sensor cable for proper connection.
Is it properly connected?
Step 4
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Input.
Does the sensor state on the control panel display change when
it is toggled?
Step 5
Does the error remain?
Sensor (input) early/late arriving service check
Action
Step 1
Check the paper source.
Is the paper from the MPF?
Step 2
Check the MPF pick roller and separator pad for damage and
contamination.
Are they free of damage and contamination?
Diagnostics and troubleshooting
92
Yes
No
Go to step 2.
Clear the paper path
of any media
fragments.
Replace the jam
Go to step 3.
access cover. See
"Jam access cover
removal" on
page
280.
Go to step 4.
Reseat the cable.
Go to step 5.
Replace the input
sensor. See
sensor and input
sensor removal" on
page
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
Go to step 5.
Go to step 3.
Replace the MPF
pick roller and
separator pad. See
"MPF pick roller
removal" on
page 279
"Separator pad
removal" on
page
4514-6xx
"Duplex
292.
and
287.
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