How To Obtain Warranty Service - Toshiba SD-H400-S-TU Installation Manual

6Warranty and Specifications-New.fm Page 57 Monday, June 9, 2003 4:35 PM
OWNER'S MANUAL
You should read the owner's manual thoroughly before operating this
product. You should complete and mail the enclosed Demographic card
within ten (10) days after you, or the person who has given you this
product as a gift, purchased this product. This is one way to enable TACP
to provide you with better customer service and improved products.
Failure to return the card will not affect your rights under this warranty.
YOUR RESPONSIBILITY
The above warranties are subject to the following conditions:
1 You must retain your bill of sale or provide other proof of purchase.
2 You must notify a TACP/THI/TCL /Authorized Service Station
within thirty (30) days after you discover a defective product or part.
3 All warranty servicing of this product must be made by a TACP/THI/
TCL Authorized Service Station.
4 U.S.A. warranties are effective only if the product is purchased and
operated in the Continental U.S.A. or Puerto Rico.
5 Labor service charges for set installation. Set up, adjustment of
customer controls and installation or repair of antenna systems are
not covered by this warranty. Reception problems caused by
inadequate antenna systems are your responsibility.
6 Warranties extend only to defects in materials or workmanship as
limited above and do not extend to any product or parts which have
been lost or discarded by you or to damage to products or parts
caused by misuse, accident, damage caused by Acts of God, such as
lighting or fluctuations in electric power, improper installation,
improper maintenance or use in violation of instructions furnished by
us; or to units which have been altered or modified without
L i m i t e d
authorization of TACP/THI/TCL or to damage to products or part
thereof which have had the serial number removed, altered, defaced
or rendered illegible.
7 Should you elect to return your Unit to TACP after the ninety (90)
days and within one (1) year, or after the warranty period has
expired: Call (800)-631-3811 to receive information concerning an
exchange price. Payment must be enclosed with product in the form
of a certified check or money order including reason for return.
8 Physically damaged Units are not acceptable for repair or exchange
whether in or out of warranty and will be returned as received.

HOW TO OBTAIN WARRANTY SERVICE

1 Refer to the troubleshooting guide in your owner's manual. This
check list may solve your problem.
2 In the U.S.A., only call the TACP toll free number 800-631-3811, or
if in Hawaii or Canada see listing below within (30) days after you
find a defective product or part.
3 Arrange for the delivery of the product to the TACP/THI/TCL
Authorized Service Station or TACP Return Center. Products
shipped to the Service Station must be insured and safely and
securely packed, preferably in the original shipping carton, and a
letter explaining the defect and also a copy of the bill of sale or other
proof of purchase must be enclosed.
W a r r a n t y
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