Table of Contents
Advertisement
My DVR is not connecting to my wireless home network.
1. Check power at wireless access point. Ensure the wireless access point or wireless router is receiving power and that the
"connection" light is on.
2. Change password format. If you used an alphanumeric password for your wireless network, try using a hexadecimal password
instead. You can find a hexadecimal password (sometimes referred to as a "Key" or "WEP Key") in the configuration settings for
your wireless access point or wireless router. If more than one hexadecimal password is listed, always use the first one. To change
the password format, follow the instructions for completing Wireless Settings at "Wireless Settings for a Home Network" on
page 86.
3. Check signal strength. On the Phone & Network screen (press the TiVo button to go to TiVo Central, then select Messages &
Setup, then Settings, then Phone & Network), check the wireless signal strength.
The following may improve wireless signal strength:
•
Make sure the wireless adapter is placed well away from the DVR's power supply, or power strips, or surge protectors. Any of
these may cause interference and reduce signal strength. Some household appliances, such as microwave ovens and 2.4 GHz
cordless phones, may also reduce signal strength when they are in use.
•
Verify that the wireless network adapter's antenna is fully extended.
•
Move the wireless network adaptor to a higher position, or give it a better line of sight to your wireless gateway (router).
•
Reduce the distance between the wireless network adapter and the wireless access point. Wireless networks typically have a
range of 100 - 300 feet, but distances can vary based on walls, floors, and other obstructions. It may be necessary to adjust the
location adapter of your wireless access point or router to be closer to the network adapter attached to your DVR(s).
•
Consider adding a signal booster to your network (available from some wireless equipment manufacturers).
4. Check network name. On the Wireless Settings screen (press the TiVo button to go to TiVo Central, then select Messages & Setup,
then Settings, then Phone & Network, then "Edit phone or network settings," then Wireless Settings), check that the network name
Q u e s t i o n s A b o u t N e t w o r k i n g
8
121
Advertisement
Chapters
Table of Contents
Troubleshooting
