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Toshiba SD-H400-S-TU User's Manual

Sd-h400-s-tu user's guide.
Also See for SD-H400-S-TU:
Installation manual - 291 pages
SD-H400 Covers.fm Page i Monday, June 9, 2003 3:08 PM
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Scroll to next page to start viewing Installation Guide
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DIGITAL VIDEO
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70971991 2003 Toshiba Corporation

   Also See for Toshiba SD-H400-S-TU

   Summary of Contents for Toshiba SD-H400-S-TU

  • Page 1

    SD-H400 Covers.fm Page i Monday, June 9, 2003 3:08 PM Scroll to next page to start viewing Installation Guide Click here to go to Viewers Guide DIGITAL VIDEO 70971991 2003 Toshiba Corporation...

  • Page 2: Table Of Contents

    SD-H400 TOC.fm Page i Monday, June 9, 2003 1:47 PM Table of Contents Safety Precautions................iii Safety Instructions .

  • Page 3: Table Of Contents

    SD-H400 TOC.fm Page ii Monday, June 9, 2003 1:47 PM Chapter 4: Setting Up the Remote Control ..........29 Introduction .

  • Page 4

    Visible and invisible laser radiation when open and interlocks defeated. DO NOT STARE INTO BEAM. WARNING: Changes or modifications made to this equipment, not expressly approved by Toshiba, or parties authorized by Toshiba, could void the user’s authority to operate the equipment.

  • Page 5

    Introduction-New.fm Page iv Monday, June 9, 2003 4:48 PM Important Safety Instructions This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware. Please read these instructions before operating the equipment and save them for future reference.

  • Page 6

    Introduction-New.fm Page v Monday, June 9, 2003 4:48 PM 12. Lightning—For added protection for this product during storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconect the antenna or cable systems. This will prevent damage to the product due to lightning and power-line surges. 13.

  • Page 7

    Introduction-New.fm Page vi Monday, June 9, 2003 4:48 PM Power Source TO USE AC POWER SOURCE Use the AC polarized line cord provided for operation on AC. Insert the AC cord plug into a standard 120V 60Hz polarized AC outlet. NOTES: •...

  • Page 8

    Introduction-New.fm Page vii Monday, June 9, 2003 4:48 PM F C C I n f o r m a t i o n This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX.

  • Page 9

    Introduction-New.fm Page viii Monday, June 9, 2003 4:48 PM Precautions NOTES ON LOCATING • Place the SD-H400 on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand. The loaded disc may come off the proper position and cause damage to the SD-H400.

  • Page 10

    Introduction-New.fm Page ix Monday, June 9, 2003 4:48 PM Notes On Discs ON HANDLING DISCS • Do not touch the playback side of the disc. Playback side • Do not attach paper or tape to discs. ON CLEANING DISCS • Fingerprints and dust on the disc cause picture and sound deterioration.

  • Page 11

    Introduction-New.fm Page x Monday, June 9, 2003 4:48 PM Each title, chapter or track is assigned a number, which is called "title number", "chapter number" or "track number" respectively. There may be discs that do not have these numbers. NOTES ON COPYRIGHT It is forbidden by law to copy, broadcast, show, broadcast on cable, play in public, and rent copyrighted material without permission.

  • Page 12

    Introduction-New.fm Page xi Monday, June 9, 2003 4:48 PM ON VIDEO CDS This SD-H400 supports VIDEO CDs equipped with the PBC (Version 2.0) function. (PBC is the abbreviation of Playback Control.) You can enjoy two playback variations depending on types of discs. •...

  • Page 13

    Introduction-New.fm Page xii Monday, June 9, 2003 4:48 PM N o t e s D i s c s...

  • Page 14: Chapter 1: Identification Of Controls

    1ControlsIdentification.fm Page 1 Monday, June 9, 2003 2:49 PM HAPTER Identification of Controls Front Panel Rear Panel DVD Display Remote control...

  • Page 15: Front Panel

    1ControlsIdentification.fm Page 2 Monday, June 9, 2003 2:49 PM C h a p t e r I d e n t i f i c a t i o n Identification of Controls Front Panel ON/STANDBY indicator Disc tray DVD display Direction buttons/ SELECT/ENTER button DVD button...

  • Page 16: Rear Panel

    1ControlsIdentification.fm Page 3 Monday, June 9, 2003 2:49 PM Identification of Controls (continued) Rear Panel BITSTREAM/PCM COAXIAL (DIGITAL) AUDIO OUT jack CHANNEL CHANGE (SERIAL) jack AC IN~ jack PHONE LINE jack CHANNEL CHANGE (I/R) jack INTERLACE/PROGRESSIVE (I/P) switch ANALOG AUDIO OUT (L/R) jacks I d e n t i f i c a t i o n C o n t r o l s When connecting the optical digital cable, remove...

  • Page 17: Dvd Display

    1ControlsIdentification.fm Page 4 Monday, June 9, 2003 2:49 PM C h a p t e r DVD Display DVD Display Play mode indicator Title number indicator DVD/VIDEO CD/CD indicator Chapter number indicator Memory playback indicator Track number indicator Random playback indicator A - B TITLE Multifunctional indicator (indicates...

  • Page 18: Remote Control

    1ControlsIdentification.fm Page 5 Monday, June 9, 2003 2:49 PM Identification of Controls (continued) Remote control TV Power button MENU button TOP MENU button SUBTITLE button ANGLE button NAVI button DISPLAY button MUTE button VOL button ZOOM/WINDOW button Live TV button ZOOM- button Direction buttons CLEAR button...

  • Page 19

    1ControlsIdentification.fm Page 6 Monday, June 9, 2003 2:49 PM C h a p t e r Notes on batteries • Improper use of batteries may cause battery leakage and corrosion. To operate the remote control correctly, follow the instructions below. •...

  • Page 20

    1ControlsIdentification.fm Page 7 Monday, June 9, 2003 2:49 PM Operating with the remote control Point the remote control at the remote sensor and press the buttons. Distance: About 7 m (23 feet) from the front of the remote sensor Angle: About 30°...

  • Page 21

    1ControlsIdentification.fm Page 8 Monday, June 9, 2003 2:49 PM C h a p t e r I d e n t i f i c a t i o n...

  • Page 22: Chapter 2: Getting Started

    2GettingStarted-New.fm Page 9 Monday, June 9, 2003 2:51 PM HAPTER Getting Started Using This Guide Cables and Accessories Connecting the Phone Line Using Your SD-H400 with a Cable or Satellite Box...

  • Page 23: Using This Guide

    2GettingStarted-New.fm Page 10 Monday, June 9, 2003 2:51 PM C h a p t e r Remember, always connect cables from the OUT connector of one device to the IN connector of the next. Never connect an IN to an IN or an OUT to an OUT. The SD-H400 is not designed to support a heavy load, such as a TV.

  • Page 24: Cables And Accessories

    2GettingStarted-New.fm Page 11 Monday, June 9, 2003 2:51 PM Cables and Accessories Choose a video cable: These are the basics: SD-H400 DM Server Power Cord 25’ Phone Cord Phone Line Splitter *See page 13 for more information and tips about Serial and IR Control. C a b l e s If your DIRECTV satellite receiver has a Data...

  • Page 25: Connecting The Phone Line

    2GettingStarted-New.fm Page 12 Monday, June 9, 2003 2:51 PM C h a p t e r 25’ Phone Cord Connecting the Phone Line You don’t need to install a new phone jack or phone number—simply use the phone line you already have. The following information applies to all setups described in this guide: •...

  • Page 26: Using Your Sd-h400 With A Cable Or Satellite Box

    2GettingStarted-New.fm Page 13 Monday, June 9, 2003 2:51 PM U s i n g Y o u r Using Your SD-H400 with a Cable or Satellite Box Your SD-H400 needs to be able to change the channel in order to record programs and display live TV.

  • Page 27

    2GettingStarted-New.fm Page 14 Monday, June 9, 2003 2:51 PM C h a p t e r IR Control cable This purple end plugs These IR emitters send signals to the into your SD-H400. IR sensor on your cable or satellite box.

  • Page 28

    2GettingStarted-New.fm Page 15 Monday, June 9, 2003 2:51 PM U s i n g Y o u r The exact methods and materials you use to build the IR cover will depend on the shape of your cable or satellite box’s IR window and the materials you have available. However, the general procedure described below will guide you.

  • Page 29

    2GettingStarted-New.fm Page 16 Monday, June 9, 2003 2:51 PM C h a p t e r G e t t i n g S t a r t e d...

  • Page 30: Chapter 3: Setup Connections

    3CommonSetupExamples-New.fm Page 17 Monday, June 9, 2003 2:52 PM HAPTER Setup Connections Setup 1: Connecting to a TV and Optional VCR Setup 2: Connecting to a Cable or Satellite Box Setup 3: Connecting to A/V Receiver, Game Console and VCR Setup 4: Connecting to Optional Audio Equipment...

  • Page 31: Setup 1: Connecting To A Tv And Optional Vcr

    3CommonSetupExamples-New.fm Page 18 Monday, June 9, 2003 2:52 PM C h a p t e r Setup 1: Connecting to a TV and Optional VCR SD-H400 To Wall Outlet To Video To Video Input (yellow) (white) To Audio (red) Input (red) (blue) To Component Video Input...

  • Page 32

    3CommonSetupExamples-New.fm Page 19 Monday, June 9, 2003 2:52 PM S e t u p Connect to TV If your TV has Composite Video and L/R Audio cables (Yellow, White and Red jacks), use the Composite Video and L/R Audio cables. If your TV only has a RF connector, use the RF Coaxial cable.

  • Page 33

    3CommonSetupExamples-New.fm Page 20 Monday, June 9, 2003 2:52 PM C h a p t e r VCR tip: When you want to watch a VCR tape, press the Input, Source, or TV/Video button on your TV until you see channel numbers displayed.

  • Page 34

    3CommonSetupExamples-New.fm Page 21 Monday, June 9, 2003 2:52 PM S e t u p Setup 2: Connecting to a Cable or Satellite Box Satellite Box Ser ial RF In Audio/Video Out RF Out To Wall RF In Outlet To Video To Analog Audio In SD-H400 To Wall...

  • Page 35

    3CommonSetupExamples-New.fm Page 22 Monday, June 9, 2003 2:52 PM C h a p t e r IR Control cable connection Cable or Satellite Box SD-H400 For tips on the IR Control cable connection and for alternatives to the Serial Control cable, see page 13.

  • Page 36

    3CommonSetupExamples-New.fm Page 23 Monday, June 9, 2003 2:52 PM S e t u p C o n n e c t i n g Setup 3: A/V Receiver, Game Console, and VCR Connecting to Cable or Satellite Box To Wall RF In Outlet To Video...

  • Page 37

    3CommonSetupExamples-New.fm Page 24 Monday, June 9, 2003 2:52 PM C h a p t e r S e t u p Cable or Satellite Box to SD-H400 Make sure the cable from the wall is connected to your cable or satellite box. Connect a Composite Video and Left/Right Audio cable from the Audio/Video Out connectors on the cable or satellite box to the Audio/Video Input connectors on the SD-H400.

  • Page 38: Setup 4: Connecting To Optional Audio Equipment

    3CommonSetupExamples-New.fm Page 25 Monday, June 9, 2003 2:52 PM S e t u p Setup 4: Connecting to Optional Audio Equipment You can enjoy high quality dynamic sounds by connecting the SD-H400 to optional audio equipment. • For connection to your TV, see Setup 1: Connecting to a TV and Optional VCR. •...

  • Page 39

    3CommonSetupExamples-New.fm Page 26 Monday, June 9, 2003 2:52 PM C h a p t e r Manufactured under license from Dolby Laboratories. "Dolby", "Pro Logic" and the double-D symbol are trademarks of Dolby Laboratories. Confidential unpublished works. Copyright 1992-1997 Dolby Laboratories.

  • Page 40

    3CommonSetupExamples-New.fm Page 27 Monday, June 9, 2003 2:52 PM S e t u p Connecting to an amplifier equipped with Dolby Surround Pro Logic Dolby Surround Pro Logic You can enjoy the dynamic realistic sound of Dolby Surround Pro Logic by connecting an amplifier and speaker system (right and left front speakers, a center speaker, and one or two rear speakers).

  • Page 41

    3CommonSetupExamples-New.fm Page 28 Monday, June 9, 2003 2:52 PM C h a p t e r "DTS" and "DTS Digital Out" are trademarks of Digital Theater Systems, Inc. • Use DVD video discs or audio CDs encoded via the DTS recording system. •...

  • Page 42: Chapter 4: Setting Up The Remote Control

    4ProgrammingRemote-New.fm Page 29 Monday, June 9, 2003 3:02 PM HAPTER Setting Up the Remote Control Introduction Instructions: TV Power, Volume, and TV Input Resetting the Programmable Buttons Setup Codes for Television Setup Codes for Amplifiers Setup Codes for Receivers...

  • Page 43: Introduction

    4ProgrammingRemote-New.fm Page 30 Monday, June 9, 2003 3:02 PM C h a p t e r TV POWER TV/VIDEO MUTE VOLUME The TV/VIDEO button can control the video signal—or “input”—your TV displays. Changing the input will change the source of the video displayed on your TV.

  • Page 44: Instructions: Tv Power, Volume, And Tv Input

    4ProgrammingRemote-New.fm Page 31 Monday, June 9, 2003 3:02 PM I n s t r u c t i o n s : Instructions : TV Power, Volume, and TV Input 1. Prepare the remote control. Point the remote away from your DM Server and cover the front end with your hand. Refer to the table below and determine which two buttons to press to prepare the remote.

  • Page 45

    4ProgrammingRemote-New.fm Page 32 Monday, June 9, 2003 3:02 PM C h a p t e r TV POWER TV/VIDEO MUTE VOLUME S e t t i n g t h e Performing a Code Search If none of the codes listed allows you to control your device, a code search may detect the correct code.

  • Page 46: Resetting The Programmable Buttons

    If you make a mistake, or are having difficulty, you can reset the programmable buttons. All the remote’s buttons will return to the unprogrammed state of a new remote (Default Toshiba TV). 1. Prepare the remote control. Point the remote away from your DM Server and cover the front end with your hand.

  • Page 47: Setup Codes For Television

    4ProgrammingRemote-New.fm Page 34 Monday, June 9, 2003 3:02 PM C h a p t e r Setup Codes for Television Brand Names Codes 0737 A-Mark 0003 0030, 0019, 0003, 0052, 0137, 0185 Abex 0032 Admiral 0093, 0463 Advent 0761, 0784 Adventura 0046 Aiko...

  • Page 48

    4ProgrammingRemote-New.fm Page 35 Monday, June 9, 2003 3:02 PM Brand Names Codes Curtis Mathes 0047, 0054, 0154, 0451, 0093, 0060, 0030, 0145, 0056, 0016, 0039, 0166, 0415, 0466, 0702, 0747, 1147, 1347 Daewoo 0451, 0019, 0039, 0066, 0067, 0091, 0092, 0623 Daytron 0019 Denon...

  • Page 49

    4ProgrammingRemote-New.fm Page 36 Monday, June 9, 2003 3:02 PM C h a p t e r Brand Names Codes Havermy 0093 Hitachi 0145, 0056, 0016, 0032, 0038, 0095, 0097, 0151, 0173, 0227, 0279, 0409, 0413, 0576, 0577, 0583, 0723, 0770, 1145 0628 InFocus 0736, 0738, 0739, 0741,...

  • Page 50

    4ProgrammingRemote-New.fm Page 37 Monday, June 9, 2003 3:02 PM Brand Names Codes Megatron 0178, 0145, 0003 Memorex 0154, 0250, 0463, 0150, 0178, 0179, 0016, 0106, 1037 Mecury 0001 Midland 0047, 0017, 0051, 0039, 0032, 0135, 0747 Minutz 0021 Mitsubishi 0093, 0150, 0178, 0019, 0014, 0098, 0155, 0331, 0358, 0592 Motorola...

  • Page 51

    4ProgrammingRemote-New.fm Page 38 Monday, June 9, 2003 3:02 PM C h a p t e r Brand Names Codes Proxima 0734, 0735, 0737, 0742, 0743 Pulsar 0017, 0019 Quasar 0250, 0051, 0165, 0055, 0219, 0650 0047, 0019, 0018, 0029, 0038, 0090, 0135, 0174, 0254, 0278, 0679, 0747, 1047, 1147, 1247, 1347, 1447, 1547...

  • Page 52

    0039, 0092, 0175, 0186, 0312, 0322 Telefunken 0056, 0074, 0101, 0702 ViewSonic Telemagic 0735 Viking Tera 0031 Wards Thomson 0209, 0210 Waycon Toshiba 0154, 0156, 0060, 0036, White 0149, 0650, 1256, 1356 Westinghouse Tosonic 0185 Yamaha Totevision 0039 Zenith Trical 0157 Zonda...

  • Page 53: Setup Codes For Amplifiers

    4ProgrammingRemote-New.fm Page 40 Monday, June 9, 2003 3:02 PM C h a p t e r Setup Codes for Amplifiers Brand Names Codes 3854 3813, 3814 Accuphase 3382 Acurus 3765 Adcom 4100 Aiwa 3406 Alchemy 3843 Angstrom 3863 Arcam 4213 AudioSource 3011 Biamp...

  • Page 54

    Soundesign 3078, 3211 Soundstream 3141 Tandberg 3206 Technics 3308, 3372, 3374, 3521 Theta Digital 4049 Toshiba 3353 Victor 3331 Wards 3078, 3013, 3211 Yamaha 3354, 3133, 3143, 3504 S e t u p C o d e s f o r...

  • Page 55: Setup Codes For Receivers

    4ProgrammingRemote-New.fm Page 42 Monday, June 9, 2003 3:02 PM C h a p t e r Setup Codes for Receivers Brand Names Codes 3531 3375, 4157 Adcom 3002, 3304, 3319, 3616 Admiral 3182 Aiwa 4089, 4405, 3121, 3125, 3158, 3162, 3189, 3249, 3284, 3301, 3361, 3405, 3544, 3601, 3745, 4088, 4188, 4243, 4321, 4388,...

  • Page 56

    4ProgrammingRemote-New.fm Page 43 Monday, June 9, 2003 3:02 PM Brand Names Codes Emerson 3020, 3255, 3424, 3495 Enlightened 4045, 4046, 4047, 4048 Audio Designs Eroica 3051 Fanfare 4334 Fisher 3042, 3219, 3360, 4801 3260, 3649 3744, 4299 Garrard 3146, 3281, 3286, 3407, 3424, 3440, 3463, 3640, 3644, 3744 Glory Horse...

  • Page 57

    4ProgrammingRemote-New.fm Page 44 Monday, June 9, 2003 3:02 PM C h a p t e r Brand Names Codes Marantz 4089, 4189, 3006, 3039, 3128, 3189, 3200, 3352, 3412, 3455, 4017, 4289, 4892 McIntosh 3258, 3619 McSilver 3466 Mediacom 3446 Memorex 3335 Modulaire...

  • Page 58

    4ProgrammingRemote-New.fm Page 45 Monday, June 9, 2003 3:02 PM Brand Names Codes Quasar 3039 4023, 4254, 3054, 3080, 3346, 3360, 3530, 3531, 3649, 4074, 4122, 4123, 4154, 4300, 4378, 4390, 4609 3242 RadioShack 3744, 4263 Realistic 3001, 3025, 3163, 3178, 3181, 3182, 3195, 3534 Recco 3797...

  • Page 59

    4ProgrammingRemote-New.fm Page 46 Monday, June 9, 2003 3:02 PM C h a p t e r Brand Names Codes Technics 4308, 4309, 4518, 3039, 3208, 3309, 3518 Techwood 3281, 3344, 3364, 3609, 3690 Thorens 4189 Topline 3767 Ultrx 3333, 3427 Vector Research 3218, 3352 Venturer...

  • Page 60: Chapter 5: Troubleshooting

    5Troubleshooting-New.fm Page 47 Monday, June 9, 2003 3:04 PM HAPTER Troubleshooting Customer Support Troubleshooting...

  • Page 61: Customer Support

    5Troubleshooting-New.fm Page 48 Monday, June 9, 2003 3:04 PM C h a p t e r Customer Support TiVo is dedicated to providing you with quality support and customer service. When you have a question: 1. Use this chapter. 2. Use the troubleshooting in the Tivo Viewer’s Guide. It contains troubleshooting on the following topics: The SD-H400’s Phone Calls Channels...

  • Page 62: Troubleshooting

    5Troubleshooting-New.fm Page 49 Monday, June 9, 2003 3:04 PM Why does the SD-H400 have to be connected to a phone line? My phone jack isn’t near the SD-H400. Troubleshooting • The SD-H400 needs to be connected to the phone line to make an automatic daily call to the TiVo service.

  • Page 63

    5Troubleshooting-New.fm Page 50 Monday, June 9, 2003 3:04 PM C h a p t e r Do I need to keep the phone connected all the time? What if I need to use the phone while the SD-H400 is making a daily call? I don’t see the Welcome Screen when I turn on my SD-H400 for the first time.

  • Page 64

    5Troubleshooting-New.fm Page 51 Monday, June 9, 2003 3:04 PM My SD-H400 remote control doesn't control my TV’s power, volume, etc. My SD-H400 remote control doesn't work with my SD-H400. the Input, Source, or TV/Video button on your TV’s remote to change the input (i.e., the video signal your TV is displaying).

  • Page 65

    5Troubleshooting-New.fm Page 52 Monday, June 9, 2003 3:04 PM C h a p t e r I accidentally changed channels with my cable or satellite box’s remote control. I accidentally changed channels with my TV or VCR’s remote control. I can’t get the channel to change. control card that came with the TiVo Viewer’s Guide for instructions on installing batteries.

  • Page 66

    5Troubleshooting-New.fm Page 53 Monday, June 9, 2003 3:04 PM • You may not have the correct input selected on your TV. Use the “Input,” “Source,” “Select,” or “TV/Video” button on your TV’s remote to change the input. If you are passing the signal through your VCR (as in Setup 4 in this guide), you may need to select the correct input on the VCR as well.

  • Page 67

    5Troubleshooting-New.fm Page 54 Monday, June 9, 2003 3:04 PM C h a p t e r If you have a satellite box and used the Serial Control cable: • Make sure the satellite box is turned on. • Verify that the Serial Control cable is plugged into the data connector on the satellite box and into the Channel Change-Serial connector on the back of the SD-H400.

  • Page 68: Chapter 6: Warranty And Specifications

    6Warranty and Specifications-New.fm Page 55 Monday, June 9, 2003 4:35 PM HAPTER Warranty and Specifications Limited Warranty Specifications...

  • Page 69: Limited Warranty

    Limited Warranty Toshiba America Consumer Products, Inc. (“TACP”), Toshiba Hawaii (“THI”) and Toshiba Canada Limited (“TCL”) make the following limited warranties. These limited warranties extend to original purchaser or any person receiving this set as a gift from the original purchaser and to no other purchaser or transferee.

  • Page 70

    6Warranty and Specifications-New.fm Page 57 Monday, June 9, 2003 4:35 PM OWNER’S MANUAL You should read the owner’s manual thoroughly before operating this product. You should complete and mail the enclosed Demographic card within ten (10) days after you, or the person who has given you this product as a gift, purchased this product.

  • Page 71

    Canadian consumers are requested to complete the special Canadian “Warranty Registration Form” enclosed, and forward this completed form with a copy of bill of sale to TOSHIBA OF CANADA to “Register and Validate” their warranty. Product must be purchased from an Authorized Canadian Dealer.

  • Page 72: Specifications

    6Warranty and Specifications-New.fm Page 59 Monday, June 9, 2003 4:35 PM Specifications Power Supply 120V AC 60Hz Power Consumption Mass 4.8 kg (net) Set Dimension W430 x H79 x D360 Channel Received VHF: 2~13ch UHF: 14~69ch CATV: A7-A, A-CCCC, 66~125 Signal System Standard NTSC Laser...

  • Page 73

    6Warranty and Specifications-New.fm Page 60 Monday, June 9, 2003 4:35 PM C h a p t e r Audio Output 2V(rms), more than 200 (Pin jack L,R 1xBack). Optical Connector ( 1xBack)/BITSTREAM/ PCM Optical Ω 0.5Vp-p, 75 (Pin Jack,1xBack)./ BITSTREAM/PCM Coaxial. Operating Condition Temp: 5ºC ~ 35ºC, Operation status : Horizontal...

  • Page 74: Index

    SD-H400-Index.fm Page 61 Monday, June 9, 2003 2:10 PM Index...

  • Page 75

    SD-H400-Index.fm Page 62 Monday, June 9, 2003 2:10 PM A/V components, stacking on DVR 3 A/V receiver including in setup 28 programming remote to control 32 AC In connector 57 accessories carton contents 4 not included 4 Antenna In connector 58 Antenna Out connector 58 audio connector, TV has only one (white) 5 cable box...

  • Page 76

    SD-H400-Index.fm Page 63 Monday, June 9, 2003 2:10 PM Left/Right Audio Input connectors 58 Left/Right Audio Output connectors 57 LINUX source, obtaining 51 Macrovision 51 MUTE button, programming 33 operating temperature 52 performing a code search 34 phone jack 6 what if it’s not close by 6 phone line analog 6...

  • Page 77

    SD-H400-Index.fm Page 64 Monday, June 9, 2003 2:10 PM TiVo Service functionality on cable that goes from splitter to TV and 23 TiVo Service, when to activate 3 TV INPUT button, programming 33 TV PWR button, programming 33 USB 57 adding to cable with a box 14 adding to cable without a box 12 including in setup with A/V receiver 28...

  • Page 78

    Viewer’s Guide ® How to use the TiVo service with your Toshiba Digital Media Server ®...

  • Page 79

    Hints & Shortcuts The TiVo button goes to TiVo Central. Press it again to go to Now Playing. Press FWD (fast forward) and REV (reverse) up to 3 times for 3 speeds. Press them a fourth time (or press PLAY at any time) to resume normal play. QUICK replays the last 8 seconds of a program.

  • Page 80

    ® Welcome to TiVo !

  • Page 81

    © 2003 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Printed in the USA. TiVo, the TiVo logo, Ipreview, TiVolution, the Jump logo, and TiVo Central are registered trademarks of TiVo Inc. Primetime Anytime; “TiVo, TV your way”; Season Pass; WishList;...

  • Page 82

    Welcome to TiVo! Congratulations on your purchase of your Toshiba SD-H400 Digital Media Server and welcome to the wonderful world of digital video recording with TiVo! The SD-H400 seamlessly integrates a DVD player and a TiVo DVR. Right out of the box, it comes with...

  • Page 83

    Table of Contents Using This Guide ................vi Chapter 1: Guided Setup .

  • Page 84

    Restart or Reset System ............... 46 Standby .

  • Page 85

    Basic terms. The following are definitions of some basic terms used in this guide: DVR. Your Toshiba Digital Media Server SD-H400 is both a TiVo Digital Video Recorder (DVR) and a DVD player. For convenience, this guide uses the term DVR to refer to the SD-H400.

  • Page 86

    HAPTER Guided Setup TiVo Basic Completing Guided Setup...

  • Page 87

    C h a p t e r 1 Your TiVo service number is a 15-digit number found on the label ® on the back panel of your DVR. TiVo Basic Welcome to the TiVo Basic service. The TiVo Basic service allows you to control live TV and record programs on a specific channel at a specific time, much like a VCR.

  • Page 88

    Completing Guided Setup After connecting your DVR to your TV, you need to complete Guided Setup, which should take less than one hour. (For more information about connecting your DVR, see the Installation Guide.) • Guided Setup is easy. The Guided Setup screens step you through the process. If you get stuck, look through this chapter help.

  • Page 89

    G u i d e d S e t u p C h a p t e r 1 Tips and Troubleshooting E-Mail Address. When you provide your e-mail address, you will be notified about what’s new at TiVo, including new features and TiVo exclusives. Plus we’ll give you tips and hints on how you can get even more from your TiVo service.

  • Page 90

    C o m p l e t i n g G u i d e d S e t u p TiVo uses either a phone line or a broadband connection to provide the TiVo service and is available as a local call in most areas. In some areas, however, local and long distance toll charges may apply.

  • Page 91

    C h a p t e r 1 You can page through the list with CHAN UP/DOWN. To go directly to a ® specific channel, press the number buttons, then press ENT. Channels You Receive. First, if you had to make a guess about your provider or lineup, verify that the channel numbers match the networks on this list.

  • Page 92

    Satellite only, or cable with a box only: Satellite & antenna, or satellite & cable without a box**: ** Setups with two program sources like ® these are only available after you upgrade to TiVo Plus service. For more 1. Use the UP/DOWN arrows information, visit to highlight “Satellite Box”...

  • Page 93

    G u i d e d S e t u p C h a p t e r 1 IR Code List. If you use an IR connection, the DVR must send a code to your cable or satellite box in order to change channels. You will need to test these codes to see which works best with your connection.

  • Page 94

    HAPTER The Basics in 4 Short Tours Tour One: Play with Live TV Tour Two: Find and Record Programs Tour Three: Now Playing Tour Four: Find New Programs Cool Things You Can Do...

  • Page 95

    C h a p t e r 2 Changing channels works just like you would expect it to: use the ® number buttons on the remote control to enter a channel number, then press ENT; or press the CHAN UP or CHAN DOWN buttons to surf one channel at a time.

  • Page 96

    Status Bar Press PAUSE to make the status bar visible. It shows a one-hour period. The green segment is the portion of the hour that has been saved by your DVR. Look for the white line. It marks the part of the program you are currently watching. If the white line is anywhere back in the green segment, you are “behind”...

  • Page 97

    C h a p t e r 2 day and time selected channel The left side shows a The right side shows a list of all programs list of what’s coming up during this time on the channel you have period.

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    T o u r T w o : F i n d a n d R e c o r d P r o g r a m s Recording a Program. You can schedule a recording of any program you see in the guide by highlighting it and pressing the RECORD ( ) button.

  • Page 99

    C h a p t e r 2 Feel free to watch some programs from Now Playing—but come back ® for the end of this chapter! There are still more cool things you may want to learn. T h e B a s i c s i n 4 S h o r t T o u r s Tour Three: Now Playing The last tour showed you how to find and record programs.

  • Page 100

    Tour Four: Find New Programs So far, you have seen ways to find, record, and copy programs you already know you like. With Showcases, the TiVo service helps you find the best programs you may not have heard of and often includes additional, exclusive content as well. Showcases Showcases is an interactive content area produced by the TiVo editorial staff which often includes opportunities to schedule recordings of featured programs or allows you to watch...

  • Page 101

    C h a p t e r 2 T h e B a s i c s i n 4 S h o r t T o u r s Cool Things You Can Do Never be late for your favorite programs. Working late? Stuck in traffic? Don’t worry! If you’ve set up a recording, the program will be waiting for you in Now Playing.

  • Page 102

    HAPTER Recording and Playing Programs TiVo Central Status Bar Channel Banner Recording a Live Program Now Playing Pick Programs to Record To Do List...

  • Page 103

    C h a p t e r 3 P l a y i n g a n d R e c o r d i n g P r o g r a m s TiVo Central Almost everything you do with the TiVo service will start in TiVo Central; you can set up recordings, watch programs, read messages from the TiVo service, and access special Showcases featuring entertaining and informative video.

  • Page 104

    Status Bar The status bar appears when you are watching a program and press PLAY, PAUSE, STOP, FWD, REV, SLOW, or QUICK. In live TV, the status bar shows one hour and the white tick marks are 15 minutes apart. In recorded programs, the bar shows the program’s length and the white tick marks are 15, 30, or 60 minutes apart, depending on the program.

  • Page 105

    C h a p t e r 3 Pressing RIGHT arrow switches among channel banner styles, from ® small..to medium ...to large If you are watching TV and want to check the time, press RIGHT arrow ® to see the Channel Banner. If you are only interested in the time, set the Channel Banner to its smallest size.

  • Page 106

    Recording a Live Program You can always record the program you’re watching by pressing the RECORD ( button. Starting a Recording To start recording a program while you are watching it, press the RECORD button. On the transparent screen that appears, select “Record this showing at Best Quality.” As soon as the recording starts, the program will appear in Now Playing.

  • Page 107

    C h a p t e r 3 As recordings appear in Now Playing, a colored icon to the left of ® each title reflects how long each program will be saved and whether or not it was recorded automatically. See the inside back cover for a key to these icons.

  • Page 108

    Pick Programs to Record Manually Record by Time/Channel With TiVo Basic service, you can schedule a manual recording on a specific channel at a specific time (just as you would with a VCR). You can also create a manual repeating recording here by setting the recording to repeat every week, every day, or every weekday.

  • Page 109

    C h a p t e r 3 P l a y i n g a n d R e c o r d i n g P r o g r a m s help you find your program later in the To Do List or in Now Playing.) When you’re ready to schedule the recording, just press SELECT.

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    • Get a Season Pass. A Season Pass automatically records every episode of a series that airs on a certain channel—even if the date or time slot changes! Season Pass Manager. If two programs are set to air at the same time, the Season •...

  • Page 111

    P l a y i n g a n d R e c o r d i n g P r o g r a m s C h a p t e r 3 To Do List The To Do List shows all your scheduled recordings and lets you cancel or edit them. Individual recordings are marked with a single checkmark ( ).

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    HAPTER Messages & Setup Messages Settings System Information Troubleshooting Restart or Reset System Standby...

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    C h a p t e r 4 Messages Select this to read messages from the TiVo service or alerts from your DVR. When you receive a new message, “Read New Messages & Setup” appears on TiVo Central. To read the messages: 1.

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    S e t t i n g s Settings With the selections in Settings, you can make the DVR work more to your liking: you can set TV Parental Controls and default Record Quality, customize channel lists, and set a number of other options.

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    C h a p t e r 4 In the event that there is a change to your cable or satellite lineup, a ® TiVo message will let you know what the change is. You must then go to Settings, select Channels, then make the Channels You Receive list reflect the change.

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    2. To remove or add a channel, highlight it and press SELECT. (You can speed through the list with CHAN UP/DOWN. To go directly to a specific channel, press the number buttons, then press ENT.) 3. Your changes are saved automatically. Press LEFT or RIGHT arrow to return to the Channel Settings screen.

  • Page 117

    C h a p t e r 4 When you turn TV Parental Controls off, you don’t need to know a ® password to turn them back on. You may prefer to temporarily turn off TV Parental Controls, so that another person in your household does not choose a new password.

  • Page 118

    To re-enable TV Parental Controls ( If TV Parental Controls are temporarily off and you want to re-enable them: • On the TV Parental Controls screen, select “Turn TV Parental Controls back on,” or • Put the DVR in Standby, then take it out of Standby. To do this, press either the ON/STANDBY button on the front of your DVR or the select Standby in Messages &...

  • Page 119

    C h a p t e r 4 To set Rating Limits for specific TV content: 1. From TV Parental Controls, select “Rating Settings,” then enter your password. 2. Select “Block by TV Content.” 3. You see a list of categories. Select a category (for example, V-Violence). 4.

  • Page 120

    Motion Picture Association of America Ratings for Movies: G: General Audiences. Most parents would find this material suitable for all ages. PG: Parental Guidance Suggested. Parents may find portions of this material unsuitable for younger children. PG-13: Parents Strongly Cautioned. This material contains portions many parents would find unsuitable for children under 13 years of age.

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    C h a p t e r 4 Channel Locks for Live TV ( You can lock individual channels so that a password is required to view any program on those channels. To lock or unlock channels: 1. On the TV Parental Controls screen, select “Channel Locks,” then enter your password. 2.

  • Page 122

    Phone & Network While the DVR requires a phone line during Guided Setup, after Guided Setup, it must also make a brief, periodic connection to the TiVo service to get program information for the TiVo Live Guide, and updates to Showcases and TiVolution Magazine. This periodic connection can be made over a phone line or over the Internet.

  • Page 123

    C h a p t e r 4 • Connect to the TiVo service now. Under normal use, you do not need to connect to the TiVo service manually. However, for troubleshooting or other unusual circumstances, you may wish to use this option. After you start the connection, the status indicator reads “Starting Up”...

  • Page 124

    Phone Dialing Options Change Dialing Options. You can change the following settings (if you make a mistake while entering a change, use the REV button to backspace). After making any changes to dialing options, you must select “Accept and test new options.” The Test Phone Connection screen appears;...

  • Page 125

    C h a p t e r 4 the area code? In some areas, even local numbers must be dialed using the area code. Press SELECT to return to the Phone Dialing Options screen. Set Dial Prefix. Use this option if you normally dial a prefix before making a phone call (for example, if you need to dial “9”...

  • Page 126

    Recorder attempts to connect to the TiVo service. If you have a standard dial tone, and ‘Phone Avail.’ Detection is off, turn on Dial Tone Detection (below). If you are experiencing “Failed, Line unavailable” errors, or if the Recorder is not connecting to the TiVo service, you may have a low-voltage phone system that the Recorder cannot detect.

  • Page 127

    C h a p t e r 4 You can also check the Recording Quality screen to see how many ® hours of programming at different quality levels will fit on the Recorder. Recording The DVR offers you four levels of Video Recording Quality. The choice you make on this screen is used each time you schedule a recording.

  • Page 128

    S e t t i n g s Remote Control You can use your DVR’s remote to control the power, volume, mute, and TV input settings on your TV. For instructions and codes to program the remote control, see the Installation Guide that came with your DVR.

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    M e s s a g e s & S e t u p C h a p t e r 4 System Information The System Information screen provides general information about your DVR, including its service number, manufacturer, model number, software version, storage capacity, and information about recent service connections.

  • Page 130

    Troubleshooting The following screens provide tips that may help you troubleshoot various problems. Use CHAN UP/DOWN to see all of the text on the screens. (There is also extensive troubleshooting available in Chapter 8 of this guide.) There are screens available for: •...

  • Page 131

    M e s s a g e s & S e t u p C h a p t e r 4 Restart or Reset System You may need to restart the DVR as a routine troubleshooting step. The other options on this screen erase information and restore original factory settings.

  • Page 132

    Standby You can put your DVR in Standby mode by pressing either the ON/STANDBY button on the front of your DVR or the button on your remote, or selecting Standby in Messages & Setup. To return to normal mode from Standby, press either the TiVo, LIVE TV, or button on your remote.

  • Page 133

    M e s s a g e s & S e t u p C h a p t e r 4...

  • Page 134

    HAPTER Features of TiVo Plus Introduction Recording Programs Finding Your Favorite Programs Finding Programs That Match Your Interests Finding New Programs Grouping & Sorting Programs in Now Playing Saving Programs to a VCR...

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    C h a p t e r 5 F e a t u r e s o f T i V o P l u s Introduction TiVo Plus is the service level that you’ve heard everyone talking about—the service level that features smart, automatic recording but is still easy to use.

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    Recording Programs The TiVo Plus service gives you smart recording capabilities that can detect when a program’s date or time slot has changed, can find the same program across multiple channels, and can even tell first run programs from repeats. In addition, with TiVo Plus you can set a different recording quality for each recording you schedule.

  • Page 137

    C h a p t e r 5 An exception to the 28-day rule may occur if the program wasn’t watched ® but was automatically deleted from Now Playing to make room for another recording you requested—or if the program information describes it incorrectly.

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    Recording Options Recording Options give you more control over your scheduled recordings to make sure you get exactly what you want. With TiVo Plus, the Program Information screen that appears when you select a program includes choices to “Record this episode” or “Get a Season Pass.”...

  • Page 139

    C h a p t e r 5 All (with duplicates) is a good choice for programs with generic or ® inconsistent program guide data. F e a t u r e s o f T i V o P l u s Choosing “All (with duplicates)”...

  • Page 140

    Season Pass Manager Use the Season Pass Manager to create rules for how you want the TiVo service to prioritize your repeating recordings. For example, say you have a Season Pass to ER and a Season Pass to Dateline. What if ER happens to air at the same time as Dateline? The DVR checks priorities in the Season Pass Manager to decide which program to record.

  • Page 141

    C h a p t e r 5 F e a t u r e s o f T i V o P l u s Improved To Do List With TiVo Plus, the To Do List still has Recording History and lists all scheduled recordings in one place.

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    Finding Your Favorite Programs The TiVo Plus service provides many ways to quickly search large numbers of TV programs, find your favorites, and schedule recordings. The following options are very useful if you already know what program you want to record.

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    C h a p t e r 5 F e a t u r e s o f T i V o P l u s • [Channels] You Receive. This is the default list. It displays only the channels you have chosen in the Channels You Receive list.

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    Search by Title Search by Title, located in Pick Programs to Record, finds programs, even if you just know the first part of the title. Search by Title looks at programs available on channels selected in the Channels You Receive list (described on page 30). To find a specific program: 1.

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    C h a p t e r 5 F e a t u r e s o f T i V o P l u s Browse by Time Browse by Time lets you browse all programs on a particular day and time. With Browse by Time, you can filter the list to see only programs in a particular category.

  • Page 146

    Browse by Channel Browse by Channel lets you browse through programs on a particular channel. You can start with all channels or just your favorites. To browse by channel: 1. Highlight and select either “All Channels,” which includes all the channels you receive, or “Favorite Channels,”...

  • Page 147

    C h a p t e r 5 Search Using a Wishlist only looks at programs available on channels ® selected in the Channels You Receive list. To set up a customized channel list, see page 30. F e a t u r e s o f T i V o P l u s Finding Programs That Match Your Interests If you know what you like, WishList searches are great! They allow you to find and automatically record shows that match your interests, tastes, passions, and whims.

  • Page 148

    F i n d i n g P r o g r a m s T h a t M a t c h Y o u r I n t e r e s t s a specific program—it finds the specific version! The keyword entry would look like this: “GEENA DAVIS”...

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    F e a t u r e s o f T i V o P l u s C h a p t e r 5 Creating a WishList From Search Using a WishList, select “Create new WishList.” Next, select the type of WishList: Actor, Director, Category Only, Keyword, or Title.

  • Page 150

    F i n d i n g P r o g r a m s T h a t M a t c h Y o u r I n t e r e s t s keywords in the program or episode title, description, actor, director, year, and category information.

  • Page 151

    C h a p t e r 5 If you like music performances, try a keyword WishList for “Concert.” ® Choose the category “Arts” and the Sub- Category “Music.” F e a t u r e s o f T i V o P l u s Tips for Entering Keywords •...

  • Page 152

    F i n d i n g P r o g r a m s T h a t M a t c h Y o u r I n t e r e s t s Browsing, Recording, and Editing a WishList To browse all WishList searches: Select “View all upcoming WishList programs.”...

  • Page 153

    C h a p t e r 5 Your personal TV preferences are just that: personal. All that ® information is stored in the DVR, in your living room. For more information on the TiVo Privacy Policy, see Chapter 9 or visit www.tivo.com/privacy.

  • Page 154

    programs yet, come back later—it may take a few hours the first time.) The list of programs is ranked, so shows you are more likely to enjoy are near the top. If you want to record a program, select it and the Program Information screen appears. Auto-Recording TiVo Suggestions.

  • Page 155

    C h a p t e r 5 A note at the bottom of Now Playing tells you which sorting option you are using and whether groups are on. F e a t u r e s o f T i V o P l u s Grouping &...

  • Page 156

    Saving Programs to a VCR If you have a VCR, you can save a program from Now Playing to a videotape. Transfers to a VCR happen in real time. For example, if a program is two hours long, it will take two hours to save it.

  • Page 157

    C h a p t e r 5 F e a t u r e s o f T i V o P l u s 4. A title screen appears for ten seconds. When you see it, press your VCR’s record button.

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    HAPTER Home Media Option Using Home Media Option™ Features Remote Scheduling Digital Music & Photos Multi-Room Viewing...

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    C h a p t e r 6 Using Home Media Option™ Features The TiVo Home Media Option premium feature package is available for purchase to TiVo Plus subscribers. Purchasing Home Media Option gives you brand-new ways to use your DVR.

  • Page 160

    Remote Scheduling With Remote Scheduling, you can schedule recordings on your DVR from any computer that has Internet access and a standard web browser. Just go to TiVo Central Online (www.tivo.com/tco), sign in, and search for a show by time, title, keyword, category, or actor/director.

  • Page 161

    C h a p t e r 6 Digital Music & Photos The digital music and digital photos features of Home Media Option let you use your DVR to play MP3 music files and playlists and view photos that are stored on a computer. Now you can enjoy your digital music collection on the best sound system in the house, or watch slideshows of digital photos in the comfort of your living room.

  • Page 162

    Playing Your Music and Viewing Your Photos Using the digital music and digital photos features of Home Media Option is easy. After you purchase Home Media Option, a Music & Photos selection appears on TiVo Central. To listen to music on the DVR: 1.

  • Page 163

    After you have connected the DVRs to your home network, the Now Playing list of each DVR will show the names of the others. (NOTE: There may be compatibility issues between your new Toshiba Digital Media Server DVR and older Series2 TiVo DVRs.) How to Transfer a Program Using Multi-Room Viewing couldn’t be easier.

  • Page 164

    HAPTER Connecting to a Home Network Introduction Home Networks Making a Wireless Connection Making a Wired (Ethernet) Connection Completing the DVR’s Network Settings...

  • Page 165

    C h a p t e r 7 If you do not already have a home network and you want to learn how ® to create one, Linksys — a leading manufacturer of wireless and always-on Internet connection networking equipment — provides valuable information on its web site at: www.linksys.com/support/ Other online resources also describe the...

  • Page 166

    Home Networks When we refer to a “home network,” we mean two or more devices (probably computers), connected to a router. Connecting DVRs to a home network is the best way to take full advantage of Home Media Option. USB Ports, Wireless and Wired Network Adapters On the back panel of your DVR, you will see two USB ports that can be used to connect either a wireless or a wired (Ethernet) USB network adapter.

  • Page 167

    C h a p t e r 7 C o n n e c t i n g t o a H o m e N e t w o r k Choosing Wireless or Wired (Ethernet) You can connect your DVR to your home network using either a wireless or wired (Ethernet) connection.

  • Page 168

    Making a Wireless Connection Use this example if you have a home network that includes a wireless access point (WAP) or wireless router. To connect a wireless network adapter to your DVR: 1. Connect to the adapter. If it is not already attached, connect one end of the USB cable that came with your wireless network adapter to the port located on the back of the adapter.

  • Page 169

    C h a p t e r 7 C o n n e c t i n g t o a H o m e N e t w o r k adapter near the DVR’s power supply or on a power strip or surge protector. Doing so can cause signal interference or reduce signal strength.

  • Page 170

    Making a Wired (Ethernet) Connection This example shows how to connect a DVR to a network hub using a wired (Ethernet) network adapter. To connect a wired (Ethernet) network adapter to your DVR and your network hub: 1. Connect the adapter to the DVR. Connect the USB end of the Ethernet adapter to the USB port on the DVR.

  • Page 171

    C h a p t e r 7 Many of the screens you use to complete Wireless Settings or ® TCP/IP Settings have the same title. However, they have different subtitles. In this document, each screen is identified by its subtitle. Screen subtitle C o n n e c t i n g t o a H o m e N e t w o r k Completing the DVR’s Network Settings...

  • Page 172

    This screen lists the names of nearby wireless networks that your DVR has been able to identify. If you have a wireless router (or wireless access point) and you did not set a network name, your network is probably using a name supplied by the router’s manufacturer.

  • Page 173

    C h a p t e r 7 C o n n e c t i n g t o a H o m e N e t w o r k settings of a wireless access point or router. If your network uses WEP, then it has a password or “key.”...

  • Page 174

    lowercase letters appropriately. For example, if your password is “MyPassword”, entering “mypassword” will not work. Use THUMBS UP and THUMBS DOWN to change to uppercase or lowercase. Select “Done entering text” when you are finished. Wireless Encryption If you entered an alphanumeric password, you will see this screen. Select the level of encryption used by your wireless network.

  • Page 175

    C h a p t e r 7 An IP address assigned by DHCP is called a dynamic IP address ® because it may change automatically as devices are added to or removed from the network. An IP address you specify is considered a static IP address , because it...

  • Page 176

    Begin TCP/IP Settings To get to TCP/IP Settings: press the TiVo button on the remote control to go to TiVo Central, then select Messages & Setup, then Settings, then Phone & Network, then “Edit phone or network settings,” then TCP/IP Settings. TCP/IP Connection On the first screen in TCP/IP Settings, you specify how your DVR gets an IP address.

  • Page 177

    C h a p t e r 7 C o n n e c t i n g t o a H o m e N e t w o r k DOWN to change to uppercase or lowercase. Select “Done entering text” when you are finished.

  • Page 178

    C o m p l e t i n g t h e D V R ’ s N e t w o r k S e t t i n g s would be common to all devices on the network. The last part, ‘12’, would be unique to a device on the network.

  • Page 179

    C h a p t e r 7 For steps you can take to troubleshoot issues with your ® connection to the TiVo service, see “Questions About Networking” on page 118. C o n n e c t i n g t o a H o m e N e t w o r k Confirm Settings Review the settings and select “Accept these settings”...

  • Page 180

    HAPTER Troubleshooting Customer Support Troubleshooting...

  • Page 181

    Networking ..................118 2. Use online support. For hardware and TiVo Basic service questions, visit www.toshiba.com. For TiVo Plus service questions, visit www.tivo.com/support.

  • Page 182

    Q u e s t i o n s A b o u t t h e D V R ’ s C o n n e c t i o n t o t h e T i V o S e r v i c e Questions About the DVR’s Connection to the TiVo Service Why does the DVR have to be connected to a phone line or a broadband connection? •...

  • Page 183

    C h a p t e r 8 • Try another local dial-in number. Select “Set Dial-In Number.” Confirm your area code, then select a new number from the list of available numbers for your area. • If you have voice mail or use another non-standard dial tone, turn off “Dial Tone Detection.” (Select “Set Dial Tone Detection,” then select “Off.”) •...

  • Page 184

    Q u e s t i o n s A b o u t t h e D V R ’ s C o n n e c t i o n t o t h e T i V o S e r v i c e What if my phone line is busy when the DVR tries to connect to the TiVo service? •...

  • Page 185

    C h a p t e r 8 Questions About Channels Can I watch one channel while recording from another? • Yes. If you have antenna or cable without a cable box, you can split the signal with an RF splitter. See the Installation Guide for instructions.

  • Page 186

    • Press the TiVo button to go to TiVo Central, then select Messages & Setup, then Settings, then Channels, then Channel Changing, and select “IR cable.” Verify the IR code you chose during Guided Setup. See page 8 for help choosing an IR code. •...

  • Page 187

    C h a p t e r 8 When I turn on my TV, I see a blue screen with a TiVo logo. • Your DVR is having trouble tuning to the channel you are on. Follow these steps to restore the video: •...

  • Page 188

    I can’t go to one of my channels. • You may be using a channel list that does not include the channel you want. Use the number buttons on the remote control to enter the channel number, then press ENT. For more information on using a channel list, see page 30. •...

  • Page 189

    C h a p t e r 8 Questions About Live TV Can I watch a program while it is being recorded? • Yes, you can watch a program as it is being recorded; you can even start watching from the beginning while the rest of the program is recorded! You can also watch any program stored in Now Playing while another program is being recorded.

  • Page 190

    Upgrade to TiVo Plus If you upgrade to TiVo Plus, you’ll have up to two weeks’ worth of program guide information plus the TiVo Live Guide’s Guide Options. (For more information, see page 57.) I can’t find my program in the TiVo Live Guide, even though I know it’s on. •...

  • Page 191

    C h a p t e r 8 Questions About Recording Programs I can’t find my program in the TiVo Live Guide even though I know it’s on. • The DVR uses the Channels You Receive list to search for programs. To check if you’ve selected the program’s channel, go to Messages &...

  • Page 192

    I cannot use features in Pick Programs to Record. The DVR says it is organizing program information. • Your DVR may not have all its program information yet. The first time you go through Guided Setup, the DVR downloads program information from the TiVo service.

  • Page 193

    C h a p t e r 8 increase the length of the recording by anywhere from one minute to 3 hours.) You can use the Overtime Scheduler with any kind of program, not just sports. Upgrade to TiVo Plus If you upgrade to TiVo Plus, you’ll have access to the Overtime Scheduler.

  • Page 194

    How do I record a Pay Per View event? • From live TV, catch up to the present broadcast by pressing the SKIP FWD button. Then, order the program from your cable or satellite provider as you normally would—by using your satellite or cable box remote, or by calling your cable/satellite provider. (If the program violates a TV Parental Control limit—or a feature like TV Parental Controls on your cable or satellite box—make sure to disable both TV Parental Controls and your satellite or cable box’s Parental Controls.) To record the program, go to TiVo Central, then select Pick Programs to Record, then Manually Record by Time/Channel.

  • Page 195

    C h a p t e r 8 Questions About Conflicts Can I record multiple programs simultaneously? • No. You can watch any program in Now Playing while another is recording. However, you can only record one program at a time on your DVR, because it does not contain the necessary hardware to record two programs at once.

  • Page 196

    Questions About Now Playing Can I recover a recorded program that was deleted? • No. There is no way to bring back a program that has been deleted from Now Playing. You can choose to save programs longer, though. See page 22 for details. Can I copy or archive programs to a Zip drive or any other computer storage media? •...

  • Page 197

    C h a p t e r 8 Upgrade to TiVo Plus If you upgrade to TiVo Plus, you’ll be able to get a Season Pass. A Season Pass automatically records every episode of a series that airs on a certain channel—even if the date or time slot changes. (For more information, see page 54.) What does it mean when my DVR says programs will be deleted earlier than planned? •...

  • Page 198

    Questions About TV Parental Controls My TV Parental Controls are not working. • For TV Parental Controls to work, they must be on (and must not be temporarily turned off). When you enter your password to watch a program that violates TV Parental Controls, they are temporarily turned off. You can re-enable them on the TV Parental Controls screen (from TiVo Central, select Messages &...

  • Page 199

    C h a p t e r 8 Questions About Audio/Video The audio and video are out of sync. • The audio and video may re-sync if you change channels. • You may be able to re-sync audio and video by pressing the QUICK button on the remote control. •...

  • Page 200

    • If you have your DVR connected to a VCR, the VCR may not be set to the correct input. Most VCRs have an input button that says either “TV/Video,” “Input,” or “Source.” It may be on the VCR or on the VCR remote control. Look at your VCR and VCR remote and try changing the input for your VCR.

  • Page 201

    C h a p t e r 8 Questions About the TiVo Service Will my DVR still work without any TiVo service? • TiVo service is required for proper operation of your Digital Media Server. Without TiVo service, your DVR will have extremely limited functionality.

  • Page 202

    • Not sure? For a limited time, you can try TiVo Plus service simply by accepting our free trial once you get set up. You won’t be charged a penny until you upgrade to TiVo Plus service via the TiVo web site (www.tivo.com/upgrade) or by calling TiVo directly at 1-877-367-8486.

  • Page 203

    C h a p t e r 8 Questions About Networking I can’t find “Edit phone or network settings.” • The menu item “Edit phone settings” will change to “Edit phone or network settings” after you connect a network adapter that the DVR recognizes to the DVR’s USB port.

  • Page 204

    • If your DVR is having trouble connecting over a regular phone line: Use broadband. If you have a home network with a broadband Internet connection, try allowing your DVR to use it to connect • to the TiVo service over the Internet. Doing this eliminates the DVR’s need to use a phone line. See Chapter 7 for more details. My DVR is not connecting to my home network.

  • Page 205

    C h a p t e r 8 4. Check physical connections. Ensure that all network equipment is receiving power and that all cable connections for routers, hubs, access points, and computers in the network are working. Verify that the “connection” light is lit on all devices connected to the network.

  • Page 206

    My DVR is not connecting to my wireless home network. 1. Check power at wireless access point. Ensure the wireless access point or wireless router is receiving power and that the “connection” light is on. 2. Change password format. If you used an alphanumeric password for your wireless network, try using a hexadecimal password instead.

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    C h a p t e r 8 (SSID) for your network access point is listed correctly. To change the network name, follow the instructions for completing Wireless Settings at “Wireless Settings for a Home Network” on page 86. A connection to the network access point may take several minutes once the problem is resolved. Be certain the Phone & Network screen has had time to update to display the true network status before making any additional changes.

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    HAPTER Privacy and Service TiVo Privacy Policy TiVo Basic Service Agreement TiVo Plus Service Agreement...

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    C h a p t e r 9 TiVo Inc. (“TiVo”) is committed to protecting the privacy of your personal information. The TiVo Privacy Policy is published on the World Wide Web at www.tivo.com/privacy. We have printed it here for your convenience, but we encourage you to check the web site or call us for a copy of the current Privacy Policy.

  • Page 210

    • If you affirmatively elect to use the Remote Scheduling feature of TiVo’s Home Media Option collect the Personally Identifiable Viewing Information associated with fulfillment of your individual request(s). Use of the Remote Scheduling feature, however, does not change your privacy preferences with respect to viewing choices made in the privacy of your household.

  • Page 211

    C h a p t e r 9 “Account Information” means information about you and your TiVo DVR, including your Contact Information (defined below) and other information linked to your Contact Information such as the model and Service Number of your TiVo DVR, your ZIP code, software version used, your TV programming source (cable, satellite or an antenna), the type of cable hook-up (digital or analog) and level of TiVo service (TiVo Basic, TiVo Plus, premium services, etc.),...

  • Page 212

    contain your TiVo DVR’s Service Number and are thus associated with your Account Information. If you use the TiVo Plus service, you may request that TiVo block the collection of Diagnostic Information logs from your TiVo DVR as described in Section 4.1. your TiVo DVR is receiving the TiVo Basic service, you may not opt out of TiVo’s collection of Diagnostic Information from that TiVo DVR.

  • Page 213

    C h a p t e r 9 Your TiVo DVR may also use this viewing information to select advertisements or other promotions for you that you may be interested in. TiVo does not receive the Personally Identifiable Viewing Information stored on your TiVo DVR without your consent.

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    However, TiVo contractually binds our manufacturing and service provider partners to comply with the provisions of this Privacy Policy. Our manufacturing and service provider partners are legally liable for misuse of User Information. 3.3 Contractors and Third Party Service Providers. contractors to help with some of our operations.

  • Page 215

    C h a p t e r 9 DVR is receiving the TiVo Plus service, you may request that TiVo block the collection of Anonymous Viewing Information and Diagnostic Information from your TiVo DVR. If your TiVo DVR is receiving the TiVo Plus service, you may further opt not to receive communications that we send to you based on your Account Information;...

  • Page 216

    ensure that only you or a household member who knows your Account Information will be able to access or change your User Information. TiVo uses industry-standard methods such as encryption to secure the communication of viewing information from your TiVo DVR to TiVo.

  • Page 217

    C h a p t e r 9 TiVo Basic Service Agreement Welcome to TiVo and the TiVo Basic service! This agreement explains the terms and conditions that will apply to your use of the TiVo Basic service and constitutes a legally binding agreement between you and TiVo Inc.

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    BASIC” FOR PURPOSES OF THIS AGREEMENT. THESE ARE MATERIAL PROVISIONS AFFECTING YOUR RIGHTS. Using the TiVo Basic Service. You may access and use the TiVo Basic service only with a TiVo DVR that is authorized to receive the TiVo Basic service and you agree not to tamper with or otherwise modify your TiVo DVR.

  • Page 219

    P r i v a c y a n d S e r v i c e C h a p t e r 9 this Agreement shall survive any termination or expiration of this Agreement. BY USING THE TIVO BASIC SERVICE, I REPRESENT THAT I HAVE READ AND UNDERSTOOD THIS ENTIRE AGREEMENT AND I AGREE TO ALL THE TERMS OF THIS AGREEMENT AS STATED ABOVE.

  • Page 220

    TiVo Plus Service Agreement Welcome to TiVo and the TiVo Plus service! This agreement explains the terms and conditions that will apply to your use of the TiVo Plus service and constitutes a legally binding agreement between you and TiVo Inc. (“TiVo”). By using the TiVo Plus service, you agree to all the terms and conditions in this agreement (“Agreement”).

  • Page 221

    C h a p t e r 9 that you understand the options TiVo provides to you with regard to your User Information. TiVo will notify you of any substantial and material changes to the Privacy Policy and the latest Privacy Policy can always be accessed through our web site at www.tivo.com/ privacy.

  • Page 222

    does not make any assurances about the availability or functionality of the TiVo Plus service over a broadband connection. Firewall protection is strongly advised for any broadband Internet connections to protect your TiVo DVR from viruses and other harmful things. You are responsible for any telephone or broadband service charges incurred as a result of using or accessing the TiVo Plus service and acknowledge and agree that you shall be solely responsible for all...

  • Page 223

    C h a p t e r 9 pursuant to the manufacturer’s or retailer’s warranty; and (b) the TiVo DVR being replaced is of the same make and model as the replacement TiVo DVR; and (c) you provide us with a proof of replacement by the manufacturer or retailer.

  • Page 224

    terms, as applicable. In compliance with the terms of the GPL, TiVo makes its modifications to Open Source Software that TiVo uses, modifies and distributes pursuant to the GPL available to the public in source code form at www.tivo.com/source. You are free to use, modify and distribute Open Source Software that is subject to the GPL so long as you comply with the terms of the GPL (available in the product manual or at www.gnu.org/copyleft/gpl.html).

  • Page 225

    C h a p t e r 9 WHO USES THE TIVO PLUS SERVICE THROUGH YOUR ACCOUNT, FOR ANY AND ALL CLAIMS UNDER ANY THEORY OF LAW, EXCEED THE AGGREGATE AMOUNT YOU PAID TO TIVO IN THE PRECEDING TWELVE MONTHS. YOU UNDERSTAND THAT THESE LIMITATIONS OF TIVO’S AND TIVO'S SUPPLIERS’...

  • Page 226

    PPENDIX Linux Information Linux Source Notice GNU General Public License...

  • Page 227

    Linux Source Notice The Toshiba SD-H400 Digital Media Server is powered by the Linux operating system. The machine-readable copy of the corresponding source code is available for the cost of distribution. Please visit www.tivo.com/source for more information. GNU General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc.

  • Page 228

    the terms of this General Public License. The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language.

  • Page 229

    3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange;...

  • Page 230

    so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

  • Page 231

    damages arising out of the use or inability to use the program (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the possibility of such damages.

  • Page 232

    Index...

  • Page 233

    adapters USB network wired (Ethernet) wireless audio secondary audio program (SAP) settings sound effects volume and television audio options troubleshooting 114–115 auto re-lock option blue screen broadband connection Browse by Channel Browse by Time cable lineup changing Guided Setup and call waiting prefix cancel recordings...

  • Page 234

    FREE trial of TiVo Plus gateway address GNU General Public License grouping programs guide options using Guided Setup cable lineup and cable providers and channel changing and Channels You Receive and completing connection to DMS connection to satellite box dial-in number and e-mail address and IR Code list and phone dialing option...

  • Page 235

    periodic connection charge troubleshooting 97–99 phone and network settings phone avail. detection phone call eliminating phone connection, troubleshooting Pick Programs to Record See also To Do List. troubleshooting 106–109 PLAY button program call Guided Setup and program information clearing definition of programs grouping sorting...

  • Page 236

    television audio thumb ratings clearing time how the clock is set TiVo Basic service 2, 116 agreement TiVo Central icons TiVo Desktop TiVo Live Guide customizing filtering looking ahead in TiVo Messages TiVo Plus service activating agreement FREE trial TiVo Privacy Policy summary TiVo service questions about...

  • Page 237

    These appear when you press THUMBS UP ™ DOWN . You can give a program up to three THUMBS UP or three THUMBS DOWN. These appear when an option—such as automatically scheduling an upcoming program or watching an additional program segment—is available. Press SELECT or THUMBS UP to choose the option.

  • Page 238

    TiVo Central, Showcases, or TiVolution Magazine Indicates a selection that has some special video content. Select to watch a special preview or visit a Showcase. Indicates a special promotional offer from TiVo. This icon appears next to the DVD Player selection. To Do List &...

  • Page 239

    We are dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you. Troubleshooting Check the Troubleshooting chapter of this document and the Installation Guide that came with your Toshiba Digital Media Server. Contact Customer Support If you haven’t found an answer in the Troubleshooting chapter of this document, contact Toshiba Customer Support:...

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