Advertisement
33
AVAYA E1/QSIG
sites calling the MM experience call delay or calls not completing this
may be due to a re-route request being sent back to the remote and that
site not being administered with a dial plan to recognize the MM pilot
number. Changing Send Re-Route Request to "n" is a common solution
but recreates the tromboned call. To avoid issues it is best to have a
proper dial plan so the remote PBX knows how to reroute the call when
requested.
8.17 MM Caller Applications with Vectors — when using MM Caller
Applications with Vectors, we have found that in some cases Path
Replacement may not occur. We have found that adding a "wait 10
seconds hearing music" step to the beginning of a vector" provides the
time needed to hold the call in vector processing and allow path
replacement to occur before hitting the messaging step. This answer
supervision is to so we can path replace the call, before the vector sends
the call anywhere else. No other option on the wait step will work.
- continued on next page -
The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1
Advertisement
