Advertisement
Important notes regarding
this integration
AVAYA E1/QSIG
8.0 CONSIDERATIONS/ALTERNATIVES
8.1
QSIG Integration does not support forwarding/transfer from a
Vector. Currently, if calls are routed from a vector to the QSIG link(s)
connected to the MAS, the call will not pass the VDN as the called
party ID. Applications requiring calls that are routed from vectors to
mailboxes on the MAS can be configured so as to route calls to
phantom extensions (X-ports) configured to call-cover all-calls to the
MAS hunt group.
Note: Patch 7960 corrects this. Avaya CM 2.0.1 and later releases
include this fix/patch.
8.2
Outcalls to pagers placed over analog trunks may fail. If the CO
connecting the analog trunks to the PBX does not provide answer
supervision, the MAS will not out-pulse DTMF digits to the pager
terminal. This problem can be eliminated by installing a Call Classifier
board in the PBX (if one is not already installed), enabling system
parameter customer-option "Answer Supervision by Call Classifier",
and enabling "Answer Supervision" in the Trunk Group associated with
the outgoing analog trunks accessed during the outcalls. Outcalls over
digital trunks are not affected.
8.3 Transfers to ringing use additional ports. When performing
unsupervised transfer, and the transferred-to extension forwards back to
the MAS, additional ports are tied up on the MAS server, as "Path
Replacement" does not occur. Two additional ports are used for each
number dialed through the automated attendant, and all these ports are
in use until the transferred call is answered or the caller disconnects
from the message server. Customers should consider implementing
supervised transfers, or installing additional ports. Note that with
supervised transfers, callers are not provided with music on hold, but
are instead prompted to wait during the silence. The called party will
hear a "Connecting" prompt as he/she answers the call.
8.4 When multiple PBX's are arranged in a QSIG network, care must
be taken to configure the QSIG tie trunks properly. In order to
provide full feature functionality to all subscribers, the trunk group(s)
assigned to the QSIG tie trunks connecting all PBX's in the network
must match the configuration of the trunk group form (page 1 and 2 of
the form) assigned to the MAS QSIG trunks. An example of the trunk
group administration form is illustrated on the PBX programming
section of this document.
8.5 Message Waiting Interrogation is a feature that allows the PBX to
request message waiting indicator status of subscribers' stations from
The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1
27
Advertisement
