Ink Cartridge Error Messages - Lexmark Pro910 Series Service Manual

Ink cartridge error messages

Error
Cartridge missing
Cartridge not supported
Unable to authenticate cartridge
Control panel message
Printhead Damage May Occur!
and
Faxes in Memory
or
Reinsert the [x] Cartridge
or
Reinsert the following
Cartridges:
Cartridge Unsupported
and
Faxes in Memory
or
[x] Cartridge Unsupported
or
The following Cartridges are
unsupported:
Cartridge Error
and
Faxes in Memory
or
Unable to Authenticate [x]
Ink Cartridge
or
The following Cartridges
cannot be authenticated:
Lexmark Pro910 Series
Action
Technical Support Center:
Open the printer cover, and check the
ink cartridges for proper installation. If
properly installed, then replace the ink
cartridges.
Service:
Inspect the tank contact card:
• Wipe it using a clean, lint-free
cloth.
• If the contacts show signs of
damage, replace the tank contact
card. See "Tank contact card
removal" on page 4-18.
Diagnostic information
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