Permissible Towing Methods; Towing Away The Vehicle With Both Axles On The Ground - Mercedes-Benz Sprinter 2019 Operating Instructions Manual

Permissible towing methods

Vehicles with auto‐
matic transmission and
rear wheel drive
Vehicles with all-wheel
drive
Towing with a raised axle: towing should be
performed by a towing company.
Towing away the vehicle with both axles on
the ground
Observe the notes on permissible towing
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methods ( page 286).
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Make sure that the battery is connected and
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charged.
When the battery is discharged, the following sit‐
uations occur:
The engine cannot be started.
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It is not possible to release or apply the elec‐
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tric parking brake.
Vehicles with automatic transmission: the
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automatic transmission cannot be shifted to
position i or j.
* NOTE Damage due to towing away at
excessively high speeds or over long dis‐
tances
The drivetrain could be damaged when towing
at excessively high speeds or over long dis‐
tances.
A towing speed of 30 mph (50 km/h)
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must not be exceeded.
A towing distance of 30 miles (50 km)
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must not be exceeded.
% Vehicles with automatic transmission
and rear wheel drive: if there is a malfunc‐
tion, the automatic transmission may be
locked in position j.
Both axles on the
ground
Yes, no further than
31 miles (50 km) at
31 mph (50 km/h)
Yes, no further than
31 miles (50 km) at
31 mph (50 km/h)
Breakdown assistance 287
Front axle raised
Yes, no further than
31 miles (50 km) at
31 mph (50 km/h)
No
If the automatic transmission cannot be shif‐
ted to position i, transport the vehicle
( page 289). A towing vehicle with lifting
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equipment is required for vehicle transport.
& WARNING Risk of accident when towing
a vehicle which is too heavy
If the vehicle being tow-started or towed
away is heavier than the permissible gross
mass of your vehicle, the following situations
can occur:
The towing eye may become detached.
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The vehicle/trailer combination may
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swerve or even overturn.
If another vehicle is tow-started or
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towed away, its weight must not exceed
the permissible gross mass of your own
vehicle.
If a vehicle needs to be towed or tow started, its
weight should not be greater that the permissible
gross mass of the towing vehicle.
Information on the vehicle's permissible gross
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mass can be found on the vehicle identifica‐
tion plate .
Vehicles with automatic transmission: do
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not open the driver's or front-passenger door,
as the automatic transmission will automati‐
cally shift to position j.
Install the towing eye (
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Secure the towing device.
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Rear axle raised
Yes, if the steering
wheel is fixed in the
center position with a
steering wheel lock
No
page 289).
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