Page 2
Symbols Warning Environmental note Possible vehicle damage Helpful hints or further information Instructions Continuation symbol (Y page) page reference Display Messages in the display ® Trademarks ® is a registered trademark of Daimler. Vehicle Distributor Daimler Vans USA LLC One Mercedes Drive Montvale, NJ 07645-0350 www.freightlinersprinterusa.com Customer Assistance Center:...
Page 3
Thank you for choosing the new Sprinter. Before your first journey, please familiarize yourself with your vehicle and how it operates, as well as its driving, control and convenience functions. Before you drive off, read this Operator’s Manual. This will help you to obtain the maximum pleasure from your vehicle and to avoid endangering yourself and others.
Index Anti-Theft Alarm system 1, 2, 3 ... see ATA 12 V socket ........133 Anti-theft system ATA (Anti-Theft Alarm system) ..61 Armrests ..........68 Ashtray ..........128 ABS (Anti-lock Brake System) ASR (Acceleration Skid Control) ..48 Display message ......201 Activating/deactivating ....
Page 12
Index Telephone ........86 Parking Trip computer ........85 see Stopping the vehicle and Message memory (vehicles with switching off the engine ....111 steering wheel buttons) ..... 78 Parking aid Messages see PARKTRONIC Vehicles without steering wheel Parking brake ........112 buttons ..........
Index Remote control see Key ..........52 Radio Replacing bulbs Changing stations (vehicles with see Changing bulbs ....233, 234 steering wheel buttons) ....77 Reserve fuel Cleaning the display ...... 162 Tank ......... 72, 193 Setting station selection (vehicles Restraint system with steering wheel buttons) ....
Page 14
Index Seat belt Shift ranges Cleaning ......... 162 Automatic transmission ....114 Display message ......206 Side impact air bag ......40 Warning lamp ......... 196 Side windows Seat belts Resetting ......... 61 Adjusting the height ......35 Sliding door .......... 56 Belt force limiters ......
Index Stowage space above the Theft deterrent locking system headliner ........130 Immobilizer ........61 Stowage space under the twin co- Tightening torque driver's seat ........130 Wheel nuts/wheel bolts ....232 Submenu (on-board computer) Time Clock/Date ........82 Setting the time (vehicles without Convenience ........
Sprinter Dealer. purchase. Country-specific differences are possible. Bear in mind that your vehicle Personal driving style: may not feature all functions described do not depress the accelerator pedal when here.
A heavy impact to the underbody, tires or not yet been inspected at an authorized wheels, for example when bottoming out on Sprinter Dealer, there is a possibility that your rough terrain or driving over an obstacle at vehicle has not been registered in your name.
Page 20
These could cause the engine diagnostics to register incorrect data. The recording of engine diagnostic data is a legal Vehicle alterations requirement, and must always be verifiable We recommend the use of genuine Sprinter and accurate. parts and conversion parts as well as...
Page 21
Warning substances that constitute a health hazard or Any modifications or alterations of the react aggressively. Gases and liquids may Sprinter not in compliance with the Sprinter escape from containers that are completely Body Builder Guideline and the Sprinter sealed.
Page 22
If the matter is not handled to your to continuously improve vehicle safety. We satisfaction, please discuss the problem with may access the information and share it with the Sprinter Dealer management, or if others: necessary contact the distributor named on the inside of the front cover.
Cockpit Cockpit Cockpit This Operator's Manual describes all the Function Page standard and optional equipment available Instrument cluster for your vehicle at the time of purchase. Country specific differences are possible. Stowage compartment Please note that your vehicle might not be equipped with all the functions described •...
Page 25
Cockpit Function Page Function Page Steering wheel adjustment Opens the hood Selector lever (automatic Additional switch unit transmission) Parking brake...
Page 26
Instrument cluster variants Instrument cluster variants Function Page Function Page Instrument cluster on Instrument cluster on vehicles without vehicles with steering- steering-wheel buttons wheel buttons Indicator and warning Indicator and warning lamps lamps f, g Brightens/dims the Display instrument cluster lighting Tachometer with indicator and warning lamps Tachometer with indicator...
Instrument cluster variants Function Page Function Page ® å DEF supply low or d ESP warning lamp contaminated/thinned ASR warning lamp Exhaust gas aftertreatment malfunction % Coolant level too low È Dirt accumulation in air filter ? Coolant temperature too high 6 Reserve fuel Fuel filler cap open...
Center console Steering wheel with buttons Center console Function Page Display Controls the on-board computer Function Page Selects a submenu or Stowage compartment adjusts the volume W Up/increases the Radio; see the separate volume operating instructions X Down/reduces the Air-conditioning control volume panel Using the telephone...
Switch units Switch units Roof Center console Function Page Function Page Microphone for the telephone c Switches the left/right- Switches the right-hand hand seat heating on/off reading lamp on/off z Switches the windshield Switches the automatic heating on/off interior lighting on/off | Switches the rear window •...
Switch units Driver's door Additional switch units Switch unit between the light switch and the Function Page steering wheel Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the auxiliary heating on/off Opens/closes the left-hand side window ±...
Occupant safety More information on the subject of Vehicle equipment children in the vehicle and child restraint systems can be found in the "Children in This manual describes all the standard the vehicle" section ( page 41). and optional equipment of your vehicle which was available at the time of purchase.
Never pass the shoulder Have all work carried out only by qualified portion of the seat belt under your arm. For technicians. Contact an authorized Sprinter this purpose, you can adjust the height of Dealer. the seat belt outlet.
Occupant safety Make sure the seat belt is always routed seats than on the front-passenger seat. Thus, snugly. Take special care of this when we strongly recommend that children be wearing loose clothing. placed in the rear seat whenever possible. Regardless of seating position, children 12 Never use a seat belt for more than one years old and under must be seated and...
You can adjust the seat belt height on the protection and must be replaced. Contact driver's seat and the outer co-driver's seat. an authorized Sprinter Dealer. Adjust the belt to a height that allows the upper part of the seat belt to be routed across Belt warning for drivers and co-drivers the center of your shoulder.
ETDs help remove slack in the seat belts in an instructions. These are available at any accident, pulling the seat belt close against authorized Sprinter Dealer. the occupant's body. ETDs do not correct incorrect seat positions or incorrectly fastened seat belts.
If it is necessary to modify an air bag system outboard sides of the seat backrests, door to accommodate a person with disabilities, trim panels, or door frame trims. contact an authorized Sprinter Dealer for Do not install additional electrical/ details. electronic equipment on or near SRS USA only: for detailed information, please components and wiring.
Page 40
However, no system available today can you have any difficulties, please contact an completely eliminate injuries and fatalities. authorized Sprinter Dealer. When the air bags are deployed, a small Do not lean your head or chest close to the amount of powder is released. The powder steering wheel or instrument panel.
Page 41
Occupant safety The driver and passenger should always wear booster seat recommended for the size and their seat belts. Otherwise, it is not possible weight of the child. for the air bags to provide their supplemental Children twelve years old and under must protection.
Contact an authorized Sprinter Dealer for availability. The air bags will not deploy in impacts which do not exceed the system's preset When deployed, the side impact air bags offer deployment thresholds.
Occupant safety independently of the front air bags in the event of a rollover where the system determines that air bag deployment can independently of the Emergency offer additional protection to that provided Tensioning Devices by the seat belt The side impact air bags are generally not independently of the front air bags deployed in the event of a rollover, unless the system detects high vehicle deceleration or...
Occupant safety When using any infant restraint, child Warning restraint or booster seat, make sure to Do not carry heavy or hard objects in the carefully read and follow all manufacturer's passenger compartment unless they are instructions for installation and use. firmly secured in place.
Occupant safety Installing a child restraint system: Never place anything between the seat cushion and child seat (e.g. pillow). The Always comply with the manufacturer's bottom of the child seat must make full installation instructions. contact with the vehicle seat cushion. An Pull the seat belt smoothly from the inertia incorrectly mounted child seat could cause reel.
Occupant safety seat belt lies properly across their bodies without the need for a booster seat. Install the child restraint system according to the manufacturer's instructions. The child restraint system must be installed firmly on both brackets. An incorrectly installed child restraint system can come loose in the event of an accident, causing the child to be severely or fatally injured.
Emergency exit You can use the child-proof locks in the doors to secure the sliding door and the rear door individually. A door with an activated child-proof lock cannot be opened from the inside. It can only be opened from the outside if the vehicle is unlocked.
Page 48
Emergency exit must not be opened unless the vehicle is Warning stationary. To reduce the risk of accident or injury when In an emergency, or after an accident, the exiting the vehicle through the emergency vehicle occupants can exit the vehicle exit window, observe the following notes: through the emergency exit window.
Overview new journey at the latest. You may obtain information about this from In this section, you will find information about any authorized Sprinter Dealer. the following driving safety systems: ABS (Anti-lock Braking System) BAS (Brake Assist System) Driving safety systems ®...
Driving safety systems serves as a reminder to take extra care while EBD (Electronic Brake force driving. Distribution) If ABS intervenes: continue to depress the Warning brake pedal with force until the braking Observe "Important safety notes" situation is over. page 47).
Driving safety systems If you deactivate ASR: Warning the engine's torque is no longer limited and Never switch off ASR when you see the the drive wheels can spin. The spinning of d warning lamp flashing in the instrument the wheels results in a cutting action, which cluster.
Page 52
! Do not operate the vehicle on a dynamometer (e.g. for a performance test). If you would like to operate the vehicle on a dynamometer, consult an authorized Sprinter Dealer beforehand. The drive train or brake system could otherwise be damaged. Only use wheels with the recommended ®...
Page 53
Vehicle equipment ......52 Opening and closing ......52 Anti-theft systems ......61 Seats ............ 63 Steering wheel ........69 Mirrors ..........69 Instrument cluster ......70 On-board computer without steer- ing wheel buttons ....... 72 On-board computer with steering wheel buttons ........
You must have any keys that are not delivered with the vehicle programmed before use. Further information can be Opening and closing obtained at any authorized Sprinter Dealer. Vehicle key The key's remote control conforms to the FCC regulations (part 15) and the Canadian...
Opening and closing Checking the batteries If children open a door, they could: Press the %& button for longer than injure other people two seconds. get out of the vehicle and thereby injure If the battery indicator lamp A lights up themselves or be injured by a passing briefly, the batteries in the remote control vehicle...
Opening and closing Locking the vehicle using the folding To lock the vehicle: lock all doors except the driver's door and, if necessary the rear door, from inside. To do this, press down You can also unlock/lock the driver's door the door locking buttons.
Depending on the vehicle's the button flashes four times. equipment, the doors may be locked automatically once the ignition is switched on. You can find out more about the automatic locking mechanism of your vehicle at any authorized Sprinter Dealer.
Opening and closing Deactivating automatic locking when Driver's door and co-driver's door driving Warning Turn the key to position 1 or 2 in the ignition Make sure that nobody can become trapped lock when the doors are closed. as you close and open the doors. Exercise For the entire vehicle: press upper particular care, especially if children are near section : of central locking button until...
Opening and closing Opening/closing the sliding door from Warning the inside If the vehicle is parked on an incline, the sliding door may move of its own accord if it To unlock: pull locking knob ? upwards. is open but not engaged. You and others could Only this sliding door unlocks.
Page 60
Opening and closing Opening the left-hand rear door Warning Always make sure that there is sufficient room for approaching traffic when opening the rear doors and that nobody can become trapped. You could otherwise injure yourself or others by opening the rear doors. Warning If you open the rear doors to 90°...
Opening and closing Open the rear door to about 45°. Pull and hold door retainer : in the direction of the arrow. Open the rear door more than 90°, so that the door retainer cannot engage. Release the door retainer and open the door to an angle of 180°...
Opening and closing To unlock: press the catch in the direction Before driving off, make sure that the partition of arrow =. sliding door is closed and that the lock is The sliding door is unlocked. engaged. Slide the sliding door to the stop in the Warning direction of arrow :.
Children could otherwise charged, the immobilizer may be defective. injure themselves on parts of the vehicle. Contact an authorized Sprinter Dealer or They could be severely or even fatally injured call 1-877-762-8267 (USA) or by prolonged exposure to intense heat or 1-800-387-0100 (Canada).
Anti-theft systems To arm: close all doors. Lock the vehicle using the & button on the key. The indicator lamp in the upper central locking button ( page 55) flashes. To deactivate: unlock the vehicle using the % button on the remote control. The indicator lamp in the upper central locking button ( page 55) goes out.
Seats mirror or on the grab handles on the Warning headliner. This will prevent a false alarm. Make sure that nobody can become trapped as you adjust the seat. Never place your Deactivating the interior motion sensor hands under the seat or in the vicinity of moving parts.
Page 66
Seats To adjust the seat cushion angle: turn handwheel A forwards. The front of the seat cushion is lowered. Turn handwheel A towards the rear. The front of the seat cushion is raised. The lumbar support allows you to use the backrest to increase the support provided to the lumbar spine.
Seats Swiveling front seats Warning Do not start the engine unless the driver's and co-driver's seats are facing in the direction of travel and are locked in position. Only adjust the seats when the vehicle is stationary and the parking brake is applied. You could otherwise lose control of the vehicle as a result of sudden seat movements and thereby cause an accident.
Seats To fold the seat cushions forwards: lift workshop, e.g. an authorized Sprinter the seat cushion out of front dealer. anchorage :. Removing two-seat or three-seat rear Pull the seat cushion forwards slightly and benches out of rear anchorage ;.
Seats Installing two-seat or three-seat rear Folding seat benches Observe the prescribed installation position of the bench seat. Install the two-seat rear bench only on the driver's side. Folding seat (example with partition sliding door) Warning When folding down the seat cushion, make sure that nobody can become trapped.
Seats Adjusting the head restraints Armrests Release button To set the armrest angle: fold the armrest Height adjustment upwards ; to an angle of more than 45°. Angle adjustment (luxury head restraints The armrest is released. only) Fold the armrest forwards = to the stop. To raise: pull the head restraint up to the Slowly fold the armrest upwards to the desired position.
Mirrors The three red indicator lamps in button : show the activated heating level 1 to 3. The system automatically switches down from level 3 to level 2 after approximately five minutes. The system automatically switches down from level 2 to level 1 after approximately ten minutes.
Instrument cluster Anti-glare mode: push anti-glare lever : Before pulling away, turn the key to position 2 in the ignition lock. in the direction of the arrow. Press the switch to position : for the left- hand exterior mirror or to position ; for Exterior mirrors the right-hand exterior mirror.
! Do not drive in the overrevving range, as required. We recommend an authorized this could damage the engine. Sprinter Dealer for this purpose. In particular, all work relevant to safety or on safety-related %Environmental information systems must be carried out at a qualified Avoid driving at high engine revs.
On-board computer without steering wheel buttons Vehicles with automatic headlamp mode: Fuel gauge the instrument lighting also adapts to automatic headlamp mode. On-board computer without steering wheel buttons Layout and controls The on-board computer is activated as soon as you turn the key to position 1 in the ignition lock.
On-board computer without steering wheel buttons Standard display calls up the service due date page 167) checking the engine oil level page 171) preselecting/setting the auxiliary heating switch-on time ( page 104) tire pressure monitor setting the time ( page 73) Odometer setting the date ( page 73)
On-board computer with steering wheel buttons Press reset button 9. On-board computer with steering The year display flashes. wheel buttons Press f or g to set the year. Layout and controls If you keep the f or g button pressed, The on-board computer is activated as soon the value will change continuously.
Page 77
Operation of the audio equipment using the steering wheel buttons and making settings using the AUDIO menu only function as described if Sprinter audio equipment is installed. If you are using audio equipment from another manufacturer, the described functions may be restricted or not available at all.
Page 78
On-board computer with steering wheel buttons Menu overview Diagrams Generic terms Operation This is what the displays look like when you = Message memory menu scroll through the menus. page 78) The generic terms in the tabular overview ? Settings menu should make orientation easier for you.
Operation of the audio equipment using the steering wheel buttons and making settings using the AUDIO menu only function as described if Sprinter audio equipment is installed. If you are using audio equipment from another manufacturer, the described functions may be restricted or not available at all.
On-board computer with steering wheel buttons Press & or * to select the desired messages, appears in the messages, e.g. display. station. If no malfunctions have occurred, the It is only possible to store new stations messages message appears. using the audio system. See the separate operating instructions.
Page 81
On-board computer with steering wheel buttons Using the steering wheel buttons Settings retained. The menu appears again after approximately five seconds. Press the V or U button repeatedly For safety reasons, it is not possible to Settings until the menu appears in the reset all of the functions while the vehicle display.
Page 82
On-board computer with steering wheel buttons Lighting ( page 82) Selecting the unit for the digital speedometer Activating/deactivating daytime running lamp mode and surround lighting (locator Using the steering wheel buttons lighting) Press the V or U button repeatedly Setting the exterior lighting delayed until the Settings menu appears in the...
Page 83
On-board computer with steering wheel buttons Press W or X to select the unit for all Press W or X button to select the Inst. cluster messages in the display: (kilometers) or submenu. miles. Select disp. Press & to select the function.
Page 84
On-board computer with steering wheel buttons Clock/Date submenu Setting the date Using the steering wheel buttons Setting the clock Press the V or U button repeatedly Using the steering wheel buttons Settings until the menu appears in the Press the V or U button repeatedly display.
On-board computer with steering wheel buttons Press W or X to select the The surround lighting automatically switches off after 40 seconds or when you: Lighting submenu. Hdlmp mode Press & to select the open the driver's door function. insert the key into the ignition lock The selection marker is on the current lock the vehicle using the key setting.
On-board computer with steering wheel buttons you do not close an opened door after the Vehicle Press W or X to select the engine has been switched off. submenu. Search Press & to select the function. Using the steering wheel buttons The selection marker is on the current Press the V or U button repeatedly setting.
On-board computer with steering wheel buttons Convenience submenu The units of the statistical information displayed are set permanently for each Key-dependent settings specific country, and are therefore function allows you to define whether independent of the units selected in the Settings settings for the following submenus are menu.
Sprinter hands-free system. Warning Accepting a call A driver's attention to the road must always You can accept a call at any time, provided be his/her primary focus when driving.
Power supply Press 6. The on-board computer stores the phone numbers in the redial memory. The display shows the call duration. When a connection is made, the display shows the name of the other person and Rejecting or ending a call the call duration.
Page 90
Lighting restore the electrical connection when the then is the electrical system fully parts are reassembled. disconnected from the power supply. Only disconnect the vehicle electrical Switching on the electrical system system from the power supply using the battery isolating switch if the vehicle is to be parked up for a long period or if it is absolutely necessary.
Lighting The symbols on the light switch have the Lamp failure indicator following meanings: The bulb failure indicator monitors all lamps à Automatic headlamp mode of the exterior lighting with the exception of $ Lights off/daytime running lamp mode the front position lamps and the trailer lighting.
Lighting Ã, daytime running lamp mode remains Combination switch switched on. Automatic headlamp mode Parking lamps, low-beam headlamps and the license plate lamp are switched on automatically depending on the ambient light. Warning! If the light switch is set to Ã, the low-beam headlamps will not come on automatically if High-beam headlamps it is foggy.
Lighting To indicate: press the combination switch in desired direction : or ;, until it engages. The combination switch automatically returns to its original position after large steering movements. To indicate briefly: press the combination switch briefly in desired direction : or ;.
Lighting Automatic control Front interior lighting The interior lighting comes on when you: Standard front interior lighting unlock the vehicle open a door remove the key from the ignition lock The interior lighting switches off automatically. If a door is left open, the interior lighting switches off after approximately 20 minutes.
Page 95
Lighting Cargo compartment motion detector lights on/off separately, depending on the position of the central control switch. The interior lighting is also switched on by the motion detector in the cargo compartment on cargo vans equipped with this feature. Warning Motion detectors use the invisible infrared radiation emitted by LEDs (light emitting diodes).
Good visibility wiping continues with intermittent wipe Good visibility while the vehicle is stationary. If Windshield wipers intermittent wipe is selected, the intervals become longer. Vehicles with a rain/light sensor: you can use level I as the universal setting. The rain/light sensor sets the appropriate wiping frequency automatically, according to the intensity of the rain.
Good visibility Windshield heater Use washer fluid to wipe the rear window even when it is raining. This prevents the The windshield heater is operational when the rear window from smearing. engine is running. The windshield heater consumes a lot of power.
Page 98
Good visibility Start the engine. To switch on/off: press the : switch. The indicator lamp in the switch comes on when the rear window defroster is switched...
Climate control Climate control Overview of climate control systems The vehicle is equipped with one of the following climate control systems: Heating The heating system is a heating and ventilation system, without a cooling system page 98). Air-conditioning system The air-conditioning system is a combination of a heating and ventilation system, together with a cooling system ( page 99).
Climate control Electrical heater booster system General notes The vehicle can be equipped with an Warning electrically-powered heater booster system. A driver's attention to the road and traffic The heater booster system ensures that the conditions must always be his/her primary vehicle interior is heated up very quickly focus when driving.
Climate control Recommendations for optimum climate Operation control: : Sets the temperature ( page 100) set the temperature control to the middle level. Only change the temperature in small z Defrosts the windshield increments. ; Sets the airflow ( page 102) only use the defrosting function until the K Increases the airflow windshield is clear again (...
Climate control Rear-compartment air-conditioning Rear-compartment heating/rear- system compartment air conditioning Press the i button. If the indicator lamp in the button lights up, the rear-compartment heating/rear- compartment air conditioning is switched Switching cooling with air Operation dehumidification on/off : Sets the airflow ( page 102) If you want to cool the air inside the vehicle K Increases the airflow...
Page 103
Climate control Rear-compartment heating/rear- Observe the following instructions so air can compartment air conditioning flow freely through the air vents: keep the air inlet on the hood free from ice Make sure that the rear-compartment and snow. climate control (rear-compartment heating/air conditioning) is switched on never cover the vents or air inlet and outlet page 100).
Climate control Turn thumbwheel = up to open and down Set the airflow by opening/closing the air flaps. to close side air vent :. Set the air distribution by turning air If the ® symbol can be seen on vents :. thumbwheel =, defroster vent ;...
Climate control Air-conditioning system/rear- Set air-distribution control A to compartment air conditioning s z ( page 99). Close the center air vents and the air On vehicles with rear-compartment air outlets for the headroom and the rear conditioning, make sure that the rear- compartment ( page 101).
Climate control Windows fogged up on the outside compartment air conditioning ; page 100) to the center position. Only use the following settings until the Only one of the two climate control windshield is clear again. systems in the rear compartment is Switch on the windshield wipers activated and is in air-recirculation mode.
Climate control Before switching on may be highly flammable and could explode if heated. The fuel tank must be at least one-quarter In particular, make sure that the containers full. described above are not placed in the hot air Set the desired temperature using the flow from the auxiliary heating system.
Climate control To switch off the auxiliary heating: press The red indicator lamp in the y switch the y switch. comes on when the auxiliary heating switches on. Turn the key to position 0 in the ignition On-board computer with steering wheel lock.
Climate control Setting the switch-on time The auxiliary heating automatically switches to heater booster mode after the engine is On-board computer without steering started. wheel buttons If the outside temperature rises above Use the same method to select a switch-on 39 ‡...
Driving and parking Roof ventilator in the cargo regard to road safety. The separate compartment instructions issued by the manufacturer pertaining to operation, care and The roof ventilator can be used to ventilate or maintenance should be observed. extract air from the cargo compartment. Rectify any noticeable defects before commencing the journey.
Driving and parking slip or obstruct the pedals. Do not place carbon monoxide. Breathing in exhaust fumes floormats on top of one another. is a health hazard and can lead to unconsciousness or death. Do not put any objects in the driver's footwell.
Driving and parking Starting the engine Depress the brake pedal and keep it depressed. Turn the key to position 2 in the ignition The selector lever lock is released. lock. Release the parking brake ( page 112). The % preglow indicator lamp in the The c indicator lamp in the instrument instrument cluster lights up.
Driving and parking Driving in wet conditions Road salt may adversely affect braking performance. Consequently, you may need to Warning depress the brake pedal more forcefully in There is a danger of hydroplaning occurring, order to achieve normal braking force. Apply even if you are driving slowly and your tires the brakes regularly when driving for longer have sufficient tread depth, depending on the...
Brakes ! If the coolant temperature is very high, On gradients steeper than 15%: e.g. after driving on mountain roads, leave secure an unladen vehicle at the front axle, the engine running at idle speed for about e.g. using a wheel chock or similar object. two minutes before turning it off.
Automatic transmission Applying the parking brake operating or driving conditions change, the automatic transmission reacts by adjusting Pull brake lever : up as far as the last the gearshift program. possible detent. The c indicator lamp in the instrument cluster lights up. On vehicles with a folding brake lever, you can then press lever : down to the stop.
Automatic transmission currently engaged. This will also restrict the Selector lever positions shift range. Park position Warning This prevents the vehicle from Do not change down for additional engine rolling away when stopped. Only braking on a slippery road surface. This could move the selector lever to P when cause the drive wheels to lose their grip and the vehicle is stationary.
Page 117
Automatic transmission Kickdown transmission will not shift up if the shift range is restricted. Use kickdown for maximum acceleration: 7 The automatic transmission shifts Depress the accelerator pedal beyond the through all five gears. pressure point. The automatic transmission shifts to the ? The automatic transmission shifts next gear down, depending on the engine only as far as fourth gear.
We recommend that you to suffice until the next scheduled service. For use an authorized Sprinter Dealer for this this reason, refill the DEF tank regularly purpose. during vehicle operation, or, at the latest,...
Driving systems ADR is automatically deactivated when: ADR (working speed governor) you release the parking brake. When activated, the working speed governor the brake pedal is depressed. (ADR) automatically increases the engine speed to a preset or adjustable speed the vehicle moves. page 117).
Driving systems Cruise control lever Cruise control The cruise control lever is the uppermost General notes lever on the left of the steering column. Cruise control maintains the speed of the vehicle for you. Use cruise control if road and traffic conditions make it appropriate to maintain a steady speed for a prolonged period.
Driving systems Resuming the stored speed Cruise control is not deactivated if you depress the accelerator pedal. If you Warning accelerate briefly, e.g. to overtake, and Only select a stored speed if you know what then ease off the accelerator pedal again, that speed is and whether it is suitable for the cruise control adjusts the vehicle's speed current driving and traffic situation.
Driving systems immediate surroundings when parking and maneuvering. You could otherwise endanger yourself and others. Warning Make sure that no persons or animals are in the maneuvering range. Otherwise, they could be injured. PARKTRONIC is an electronic parking aid. PARKTRONIC indicates visually and audibly the distance between your vehicle and an object.
Page 123
Driving systems If an obstacle is within this range, all segments of the warning displays light up and you hear a warning tone. If the distance between the vehicle and the obstacle falls below the minimum range, it is possible that the distance may no longer be displayed.
Driving systems Roll-back warning measures the minimum detection range to an obstacle from the bumper, not the ball PARKTRONIC automatically monitors the coupling. area behind the vehicle if the vehicle begins to roll backwards without reverse gear engaged, e.g. after stopping on an uphill Rear view camera gradient.
For this the monitor is activated. reason, we recommend an authorized If you have switched the monitor off using Sprinter Dealer. the u button, you must press the u button after engaging reverse You will find information about cleaning the gear.
Page 126
Driving systems the rear view camera for around 15 seconds Selecting the main menu before switching back to the auxiliary device Press the t button. input (AUX). The menu selection for the main menu (menu level 1) is displayed. Switching off the monitor If the monitor was switched on by engaging reverse gear, it switches off automatically 15 seconds after you disengage reverse gear.
Page 127
Driving systems Display menu You can customize the monitor display in the Display menu. You can select the following submenus: Lighting ( page 125) Brightness ( page 125) Contrast ( page 125) Press the : or 9 button. The background lighting is adjusted in Color ( page 126) increments.
Page 128
Driving systems Press the t button. Tint submenu (NTSC color balance) The main menu (menu level 1) is displayed In the NTSC standard you can adjust the color page 124). TINT balance of the monitor in the submenu. Press the : or 9 button until the Press the t button.
Page 129
Driving systems Press the : or 9 button until the Press the : or 9 button until the format you want is highlighted. required standard is highlighted. Press the t button. Press the t button. Your selected format is activated. The selected standard is activated.
Features Factory setting menu You can reset the monitor to the factory Factory setting settings in the menu. Press the t button. The main menu (menu level 1) is displayed page 124). Press the : or 9 button until the Factory setting menu is highlighted.
Features Ashtrays in the passenger Turn the key to position 1 in the ignition compartment lock. Press in cigarette lighter :. The cigarette lighter will pop out automatically when the heating element is red-hot. Warning Do not press the cigarette lighter in too forcefully.
Features Stowage compartment in the center ! The right and left storage spaces may be console loaded with a maximum of 11 lbs (5 kg) each. Stowage compartment above the windshield Stowage compartment with lid above the center console To open: pull release handle ;. Lid : swings up.
Features Glove box Eyeglasses compartment in the overhead control panel Locked Unlocked To open: press cover : of the eyeglasses compartment. Glove box handle The eyeglasses compartment folds out. You can lock and unlock the glove box To close: press cover : of the eyeglasses using the vehicle key.
Features Folding table Cup holder (example: right-hand side of vehicle) Cup holder in the dashboard stowage Pull folding table : forwards by the tab. compartment Fold folding table : down in the direction of the arrow and onto the seat cushion. The folding table is equipped with a pen holder and cup holders.
Communications Place the beverage container in cup holder A. Push clamping arm B against the container. Cup holders in the rear Socket on the lower section of the center console 12 V socket, 25 A You can use the 12 V sockets (15 A) for accessories with a maximum power consumption of 180 W.
In order to use the hands-free system, you will recommend that you pull over to a safe need a special bracket. The Sprinter range of location and stop before placing or taking a accessories includes brackets for various telephone call.
Page 137
Communications status and the position of the key in the ignition lock. The mobile phone display indicates the charging status.
Page 139
Vehicle equipment ......138 Driving tips ........138 Refueling ..........142 Transporting loads with the vehicle 144 Operation in winter ......153 Service products ....... 153 Cleaning and care ......161 Maintenance ........166...
Do not change down a gear manually in For this we recommend an authorized order to brake. Sprinter Dealer. All work relevant to safety or Avoid depressing the accelerator pedal on safety-related systems must be carried out beyond the pressure point (kickdown) and at a qualified specialist workshop.
Driving tips Obstacles could damage the vehicle, for workshop, for example at an authorized example: Sprinter Dealer. the axles Warning the propeller shafts and the transmission When driving off-road, your body is subject to the tanks and supply reservoirs forces from all directions, due to the uneven For this reason, you should always drive surface.
Chassis Cab is approximately 1720 MPG You may obtain information about this from (0.14 l/100 km) any authorized Sprinter Dealer. In each case, the stated consumption figure is a mean value between urban and extra- urban driving cycles. The consumption figure...
75 mph(120 km/h). assist you when maneuvering if necessary. We recommend that you have the maximum speed programmed at an authorized Sprinter To set the warning signal to quiet: Dealer. This has the necessary specialist...
Page 144
Refueling reduced in volume each time reverse gear ! If the wrong fuel has been added by is engaged. mistake, do not switch on the ignition. If you do, the fuel could enter the fuel lines. The tank and the fuel lines must then be Refueling drained.
Refueling If the DEF level drops below the reserve Diesel Exhaust Fluid (DEF) level, the second warning message The exhaust gas aftertreatment requires a page 116) appears and at this point, at reducing agent, Diesel Exhaust Fluid (DEF), in the latest, you must add at least 2.0 US gal order to function correctly.
Transporting loads with the vehicle Pull tool A out of tank filler cap ; and Do not inhale any ammonia vapors which may escape when you unscrew the tank stow with the vehicle tool kit in the footwell filler cap. Ammonia vapors have a pungent on the co-driver's side.
For this reason, we recommend an authorized and thereby endanger you or others. Sprinter Dealer. In particular, all work relevant to safety or on safety-related systems must Observe the maximum roof load and be carried out at a qualified specialist maximum roof carrier load.
Transporting loads with the vehicle During loading ! Excessive loads on individual points of the cargo floor or on the load surface impair Observe the gross axle weight rating and vehicle handling characteristics and could permissible gross vehicle weight for your cause damage to the floor covering.
Page 149
Tie-downs which have been tested in accordance with current standards (e.g. DIN EN) can be obtained from specialist firms or an authorized Sprinter Dealer. Loads, and heavy loads in particular, should preferably be secured using the cargo tie- down rings.
Transporting loads with the vehicle Warning suddenly, if the vehicle's direction is changed abruptly or in the event of an accident. Do not attempt to modify or repair the lashing points, cargo tie-down rings or tie downs. The The load would no longer be secured, load or the cargo tie-down rings could work resulting in a risk of serious injury being loose and cause serious injury to you and...
Page 151
300 miles (500 km). We recommend that you only use roof racks tested and approved by Sprinter. These help avoid vehicle damage. ! If you would like to have the mounting rails retrofitted, have them installed at a...
The vehicle's subharness has an electric driving with trailers. cable to the brake light indicator lamp. Contact an authorized Sprinter Dealer if you require any explanation of the information Warning contained in the Operator's Manual.
Transporting loads with the vehicle Make sure that the automatic transmission Adjust the exterior mirrors to provide an is set to position P. unobstructed view of the rear section of the trailer. Engage the vehicle's parking brake. If the trailer has electronically controlled Close the rear doors.
Page 154
You can obtain further information from an The applicable permissible values, which authorized Sprinter Dealer. must not be exceeded, can be found in your vehicle documents and on the type plates for Uncoupling a trailer the trailer tow hitch, trailer and vehicle page 277).
Have your vehicle winterized at a qualified specialist workshop, e.g. an authorized Warning Sprinter Dealer, at the onset of winter. Avoid any contact with fuels. This service includes the following: You can damage your health if your skin...
15 ppm) that with a maximum bio-diesel content of 5% by conforms to the ASTM D975 standard. volume ) for all Sprinter diesel engines with To prevent operating problems, diesel with Common-rail Direct Injection (CDI). better flow qualities is available during the You may refuel with B5 bio-diesel if the bio- winter months.
Service products your New Vehicle Limited Warranty ! Do not use fuel additives (with the entitlements. exception of flow improvers), since this could lead to malfunctions or engine ! If DEF comes into contact with a painted damage. Damage caused by the use of or aluminum surface, wash the surface off such additives is not covered by the New immediately with plenty of water.
Service products Storage Engine oils Only store DEF in containers made of high- Use only approved engine oil that complies alloy Cr-Ni steel or Mo-Cr-Ni steel in with the MB Specifications for Service accordance with DIN EN 10 088-1/2/3 or Products.
SAE class as used when the engine oil was last changed. You can obtain further information from any authorized Sprinter Dealer. ! Do not add too much oil. Adding too much oil can result in damage to the engine or the...
Sheet Automatic transmission oil every second Shell ATF 3403/M-115 236.10 maintenance Fuchs/Shell ATF 3353 236.12 service You can obtain further information from any authorized Sprinter Dealer. Rear axle Service product Maintenance Product name/number interval Sheet Transmission oil every sixth BP Energear Hypo DC 80W-90 235.20...
– Mobil ATF-D, 236.3 Exxon Mobil Corporation or equivalent You can obtain further information from any authorized Sprinter Dealer. Brake fluid Warning If the boiling point of the brake fluid is too low, Warning vapor pockets may form in the brake system Brake fluid is hazardous to health.
– You can obtain further information from any even in countries with hot climates. authorized Sprinter Dealer. At the factory, the vehicle is filled with a coolant that ensures protection against frost and corrosion and which can be mixed with approved antifreeze/corrosion inhibitors.
The Valvoline Company Glysantin G05, BASF AG 325.0 Refrigerant The air-conditioning system uses the refrigerant R-134a. This refrigerant does not damage the ozone layer. You can obtain further information from any authorized Sprinter Dealer. Service product Maintenance Product name/number interval Sheet Refrigerant —...
Page 164
Use a damp, clean and lint-free cloth to clean or inadequate care cannot always be the plastic components and the cockpit. If completely remedied. In this case, visit a particularly dirty, use a mild detergent. qualified specialist workshop, e.g. the nearest authorized Sprinter Dealer.
Cleaning and care If you clean the sensors with a power ! In order to avoid consequential damage, washer or steam cleaner, observe the repair damage caused by loose chippings information provided by the manufacturer and remove any dirt immediately, in regarding the distance to be maintained particular: between the vehicle and the nozzle of the...
Cleaning and care Power washers The windshield wipers may otherwise move and injure you. ! Maintain the following minimum distances between the high-pressure Turn the key to position 0 in the ignition nozzle and the object being cleaned: lock or remove it. approximately 2.2 ft (70 cm) when using ! Do not fold the windshield wipers away round-jet nozzles...
Cleaning and care Preserve the engine after the engine has from the windshield and the wiper blades to been cleaned. Protect the belt drive system prevent smearing. Smears impair the driver's from exposure to the preservative agent. view, and their effect is made worse in conditions where visibility is poor (e.g.
Page 168
For this, we recommend an authorized repairs: Sprinter Dealer. In particular, work relevant to this includes relevant sections of the safety or on safety-related systems must be technical documentation, such as the carried out at a qualified specialist workshop.
Maintenance The service due date is displayed in days authorized Sprinter Dealer. All work relevant or miles (kilometers), depending on the to safety or on safety-related systems must total distance driven. be carried out at a qualified specialist workshop. The symbols or letters in the service indicator show the service due.
Page 170
Maintenance service. You will also see a minus sign before Warning the service due date. The radiator fan between the radiator and the engine can start automatically, even if the key Calling up the service due date has been removed from the ignition lock. Keep away from the area of rotation of the fan Turn the key to position 2 in the ignition blades.
Maintenance Push hood catch release handle ; Maintenance points under the hood upwards. Coolant tank cap ( page 169) Diesel Exhaust Fluid (DEF) filler neck Swing the hood upwards until support strut = engages and the hood is supported. page 143) Engine oil filler neck cap ( page 171) Closing the hood...
If a large quantity of coolant is lost, have the cause traced and rectified at a qualified specialist workshop, e.g. an authorized Sprinter Dealer. Clutch mechanism and brake system Warning Brake fluid is hazardous to health. Do not Brake fluid reservoir cap swallow brake fluid.
Page 173
Have the system checked immediately at a Add washer fluid. qualified specialist workshop, e.g. at an Replace cap :. authorized Sprinter Dealer. There is usually a notice in the engine Engine oil level compartment to remind you when the next brake fluid change is due.
Maintenance The following messages may be displayed: Engine oil Have excess oil level removed. The oil level is Reduce oil too high. Do not add oil. level Eng. oil Turn the key to position – 1.0 qts Add the amount of oil lev.
Maintenance Vehicles with a yellow oil dipstick: only check engine damage or catalytic converter the oil level when the engine is cold. damage. Have excess oil siphoned off. Park the vehicle on a level surface. %Environmental note When adding oil, take care not to spill any. If oil enters the soil or waterways, it is harmful to the environment.
Turn the key to position 1 in the ignition found and rectified immediately at a qualified lock. specialist workshop, e.g. an authorized Sprinter Dealer. %Environmental note When used improperly, service products are harmful to the environment. Do not allow service products to enter the sewage system, surface waters, ground water or soil.
If you intend to leave your vehicle parked up the affected areas with for a long period, seek advice from an water. authorized Sprinter Dealer or switch off the Wear eye protection. When electrical system using the battery isolating mixing water and acid, the switch ( page 87).
Maintenance Disconnecting the battery Removing/installing the floor covering in the driver's footwell Warning There is a risk of a short circuit if the positive terminal of the connected battery comes into contact with any part of the vehicle. This could cause the flammable gas mix to ignite.
Page 179
Maintenance Removing the battery cover in the driver's Disconnecting the additional battery footwell Additional battery in the engine compartment Remove screws ; and slide cover : in Remove the key from the ignition lock. the direction of the arrow. Open the hood ( page 168).
Maintenance damage to the paintwork or acid corrosion on the vehicle. There is a risk of acid burns during the charging process due to the gases which escape from the battery. Do not, therefore, lean over the battery while it is being recharged.
Maintenance Battery care ! Please always observe the following notes: dirty battery clamps and battery surfaces cause leak currents, which lead to the batteries discharging. Always keep the battery terminals and battery surfaces clean and dry. Grease the battery terminals, particularly the terminal undersides, with a light coating of acid- resistant grease.
Page 183
Vehicle equipment ......182 Where will I find...? ......182 Troubleshooting ........ 187 Engine ..........221 Flat tire ..........221 Electrical system ......233 Batteries for the remote control ..245 Automatic transmission ....246 Jump starting, tow-starting and towing away ........247...
Where will I find...? Vehicle equipment This manual describes all the standard and optional equipment of your vehicle which was available at the time of purchase. Country-specific differences are possible. Bear in mind that your vehicle may not feature all functions described here.
Where will I find...? Wheel chock Cargo Van/Passenger Van Locked Unlocked Wheel chock in the load/passenger compartment Pull restraining cable : down slightly and then remove it from bracket ;. Remove the chock. When stowing it away, make sure that the chock is secured in the retainer by the restraining cable.
Where will I find...? Pull shackles ; upwards. Take fire extinguisher : out of its holder. Please read the instructions on the fire extinguisher carefully and familiarize yourself with its operation. Tire sealant The Premium tire sealant is located in the stowage compartment in the right-hand door Locked sill.
Page 187
Where will I find...? Cargo Van/Passenger Van Use the pump lever to lever the spare wheel beyond the rear of the spare wheel bracket. Open the tailgate. Carefully remove the spare wheel from the Apply a screwdriver to recesses ; and bracket.
Page 188
Where will I find...? Raise spare wheel bracket ? with the pump lever and unhook right-hand safety catch :. Slowly lower spare wheel bracket ? down to the ground. Lift spare wheel bracket ? slightly and pull the pump lever out of sleeve. Use the pump lever to lever the spare wheel beyond the rear of the spare wheel bracket.
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Troubleshooting Problem Possible causes/consequences and M Solutions h ! : b Warning! ® The yellow ESP , ABS EBD has been deactivated due to undervoltage. and ASR/BAS warning It is possible that the battery is not being charged. lamps, and the red The rear wheels could lock sooner than expected when you apply brake system warning the brakes.
Page 191
Troubleshooting Problem Possible causes/consequences and M Solutions : The yellow ASR/ Warning! BAS indicator ASR has been deactivated due to a malfunction. lamp is lit while The engine power output may be reduced. the engine is running. Drive on with care. Consult a qualified specialist workshop as soon as possible.
Troubleshooting Problem Possible causes/consequences and M Solutions ! The yellow ABS Warning! indicator lamp is ABS has been deactivated due to undervoltage. It is possible that lit while the the battery is not being charged. engine is The brake system continues to function normally, but without running.
Stop the vehicle as soon as possible, paying attention to road while the engine and traffic conditions. is running. Do not continue driving under any circumstances. Contact a breakdown service, e.g. an authorized Sprinter Dealer. # The yellow brake Warning! pad wear The brake pads/linings have reached their wear limit.
Troubleshooting Problem Possible causes/consequences and M Solutions 4 The yellow The oil level has dropped to the minimum level. engine oil level Check the engine oil level and top up at the nearest gas station warning lamp page 171). lights up after If there is visible oil loss from the engine, have the malfunction the engine is rectified immediately at a qualified specialist workshop.
Troubleshooting Problem Possible causes/consequences and M Solutions 4 The yellow There is a malfunction in the engine oil level display. engine oil level Have the vehicle checked immediately at a qualified specialist warning lamp workshop. lights up repeatedly while the vehicle is in motion.
Troubleshooting Problem Possible causes/consequences and M Solutions The yellow The fuel filler cap is not closed. reserve fuel Close the fuel filler cap. warning lamp You will hear a click when the fuel filler cap is closed fully. lights up while If the malfunction continues to be displayed, have it rectified the engine is immediately at a qualified specialist workshop.
Troubleshooting Problem Possible causes/consequences and M Solutions ; The yellow The exhaust gas aftertreatment system is defective or an check engine emissions-relevant malfunction has occurred. This malfunction or indicator lamp defect can damage the exhaust gas aftertreatment. lights up while After the first message and under normal operating conditions, the engine is you can drive on for up to approximately 500 miles (800 km).
Troubleshooting Problem Possible causes/consequences and M Solutions h US vehicles The tire pressure monitor has malfunctioned. only: Have the tire pressure monitor and the wheels checked at a The yellow tire qualified specialist workshop. pressure monitor warning lamp flashes for 60 seconds and then remains lit.
We recommend an authorized commencing a journey. Sprinter Dealer for this purpose. In particular, all work relevant to safety or on safety-related Vehicles without steering wheel systems must be carried out at a qualified buttons specialist workshop.
Page 200
Troubleshooting Vehicles with steering wheel buttons The on-board computer shows warnings, malfunctions or additional information in the display. For certain display messages, a warning tone or a continuous tone will also sound. Display messages of a high priority are shown in red. Please respond in accordance with the display messages and follow the additional notes in this Operator's Manual.
Troubleshooting Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M Solutions NO TPMS TPMS message is displayed for 30 seconds. The message is also displayed after 30 seconds. The tire pressure monitor has malfunctioned. Have the tire pressure monitor and the wheels checked at a qualified specialist workshop.
Troubleshooting Display messages Possible causes/consequences and M Solutions ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sounds. dEF Chk The DEF supply has dropped below 1.5 US gal (5.5 l). After the message appears for the first time and under normal driving conditions, the remaining DEF supply will last for approximately 1000 miles (1600 km).
Troubleshooting Display messages Possible causes/consequences and M Solutions The exhaust gas aftertreatment system is defective or an emissions-relevant malfunction has occurred. The defect or malfunction can result in damage to the exhaust gas aftertreatment system. Visit a qualified specialist workshop immediately. In addition, the yellow å...
Page 204
Troubleshooting Display messages Possible causes/consequences and M Solutions Warning! Unavailable ABS has been deactivated due to undervoltage. The battery might not be charging. The brake system is still available with the normal braking effect. Drive on carefully. Visit a qualified specialist workshop immediately. The Diesel Exhaust Fluid (DEF) supply has dropped below Check Diesel 1.5 US gal (5.5 l).
Troubleshooting Display messages Possible causes/consequences and M Solutions ® has been deactivated due to undervoltage. This also deactivates cruise control. Unavailable The battery might not be charging. The vehicle's stability is no longer automatically regulated at an early stage. Engine power output may be reduced. Drive on carefully.
Page 206
Troubleshooting Symbol messages on vehicles with steering wheel buttons Display messages Possible causes/consequences and M Solutions å The Diesel Exhaust Fluid (DEF) supply has dropped below the 0.8 US gal (3.0 l) reserve mark. xx starts remaining After the message appears for the first time, the remaining DEF supply will last for approximately 1200 miles (1900 km).
Troubleshooting Display messages Possible causes/consequences and M Solutions Warning! BAS has been deactivated due to a malfunction. Visit workshop The brake system continues to function normally, but without electronic support. Drive on carefully. Visit a qualified specialist workshop immediately. ASR and BAS have been deactivated due to undervoltage. The battery might not be charging.
Troubleshooting Display messages Possible causes/consequences and M Solutions Warning! EBD has been deactivated due to undervoltage. Brake force distribution The battery might not be charging. The rear wheels could lock sooner than expected when you apply the brakes. Pull over immediately, paying attention to road and traffic conditions.
Troubleshooting Display messages Possible causes/consequences and M Solutions The coolant level is too low. Never run the engine if the coolant level is too low. The engine Check coolant level could overheat and be damaged. Add coolant, observing the warning notes while doing so page 169).
Troubleshooting Display messages Possible causes/consequences and M Solutions The pressure of one or more tires has dropped significantly. If the tire pressure monitor has detected the affected wheel, the wheel Check tire(s) position is also displayed. Pull over immediately, paying attention to road and traffic conditions.
Troubleshooting Display messages Possible causes/consequences and M Solutions The left-hand low beam is faulty Halogen headlamps: replace the bulbs as soon as possible Low beam left page 233). Bi-Xenon headlamps: consult a qualified specialist workshop as soon as possible. The right-hand low beam is faulty Halogen headlamps: replace the bulbs as soon as possible.
Page 212
Troubleshooting Display messages Possible causes/consequences and M Solutions The left-hand high-beam is faulty Replace the bulb as soon as possible ( page 233). High beam left The right-hand high beam is faulty Replace the bulb as soon as possible ( page 233).
Page 213
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Page 215
Troubleshooting Problem Possible causes/consequences and M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again. be heard.
Page 216
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
We recommend that you use an authorized Sprinter Dealer for this purpose. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Page 219
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Page 220
You have lost a key. Have the key deactivated at an authorized Sprinter Dealer. Report the loss immediately to the vehicle insurers. If necessary, have the mechanical locks replaced. Your qualified specialist workshop will be happy to provide you...
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
We recommend visiting an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Drain the fuel filter again if the : knowledge and tools to carry out the work indicator lamp remains lit. required, e.g. an authorized Sprinter Dealer. The fuel filter with water separator is in the ! If the : indicator lamp remains lit even engine compartment.
"Tires and wheels" section ( page 252). For this reason, we recommend an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be Preparing the vehicle carried out at a qualified specialist workshop.
Page 225
Flat tire compartment in the right-hand doorway page 184). Affix the sticker within the driver's field of vision. Warning It is essential to comply with the manufacturer's safety notice on the sticker on the electric air pump and the tire sealant bottle.
Page 226
Flat tire Valve core extractor Tire valve Pull knob F out of valve core extractor H as far as it will go. Remove the cap from valve I on the defective tire. Hook tire sealant bottle D into the upper vent hole in the wheel using hook E.
Page 227
Flat tire Unscrew the valve cap from valve ! Do not run the electric air pump for longer extension E on the defective wheel. than 20 minutes without a break; otherwise it may overheat. Screw valve core extractor F clockwise as The air pump can be used again once it has far as it will go onto valve extension E.
Page 228
Flat tire Hook tire sealant bottle D into the upper Do not pull the valve core extractor from the tire valve while the valve core is vent hole in the wheel using hook G. unscrewed from the tire valve. Tire sealant Push angled connecting piece I located could otherwise escape and make you on the hose of tire sealant filler bottle D...
Page 229
Flat tire Angled connecting piece Handle Turning piece Hook Hook tire sealant bottle D into the upper Remove the cap from valve G on the defective tire. vent hole in the wheel using hook I. Guide the valve tool through the gap in the Push angled connecting piece H located wheel and push it onto tire valve G.
Page 230
Have tire sealant bottle D replaced as out of the 12 V socket. soon as possible at a qualified specialist Stow the tire inflation compressor, tire workshop, e.g. an authorized Sprinter sealant bottle D with the valve core Dealer. extractor and/or valve tool, the warning...
The vehicle could otherwise slip off For this reason, we recommend an authorized the jack. Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop. Preparing to change a wheel...
Flat tire ! Only use the jack pump lever middle rod Never turn pressure release screw ; and the rod with the largest diameter as a more than 1 or 2 full turns. Hydraulic fluid lug wrench extension. Only slide the middle could otherwise escape.
For this reason, we recommend an authorized Sprinter Dealer. In particular, all work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Flat tire Wheels with centering by wheel bolts: Pull the rod with the smallest diameter off the pump lever. The shortened pump lever serves as a lug wrench extension. Starting with the middle rod, slide the lug wrench extension as far as it will go onto the lug wrench.
We recommend an authorized Sprinter Dealer for this purpose. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
Page 237
Electrical system High-beam headlamps/cornering lamps, Fold housing cover ; against the low-beam headlamps, fog lamps headlamp casing. Push catches : up until you feel them engage. Turn signal lamps Switch off the lights. Open the hood ( page 168). Press catches : down. Lift housing cover ;...
Electrical system Pull out the bulb holder with the bulb. Pull the bulb out of the bulb holder. Press a new bulb into the bulb holder. Insert the bulb holder into the reflector. Replace cap : and turn it clockwise to the stop.
Page 239
Electrical system Switch off the lights. License plate lamp Undo screws : and remove the rear lamp lens in the direction of the arrow. Pull the connector off the bulb holder. Switch off the lights. Insert a screwdriver or similar implement into recess ;...
Electrical system Turn the bulb counter-clockwise by Entry lamp W 5 W pressing lightly and pull it out of the bulb holder. Push a new bulb into the bulb holder and screw in clockwise. Position lamp lens ; and tighten screws : again.
: with a suitable implement, e.g. fuse allocation chart. An authorized a screwdriver. Sprinter Dealer will be happy to advise you. Pry off lamp housing :. Warning! For interior lights without a switch, fold Only use fuses approved for Sprinter with the back protective cover =.
A fire may otherwise result through overload. Have the problem assessed and resolved only at a qualified specialist workshop, e.g. an authorized Sprinter Dealer. The fuses and relays for the standard equipment are located in the main fuse box in the footwell on the left-hand side of the vehicle.
Electrical system Arrangement Fuses Consumer Fuse Fuse-relay box (SRB) rating Consumer Fuse Air bag control unit 10 A rating Cigarette lighter/glove 15 A Horn 15 A box lamp/radio Electronic steering lock 25 A Diagnostics socket/light (electronic ignition/start switch/instrument switch) cluster Electronic ignition/start 10 A Front-compartment...
Page 244
Electrical system Consumer Fuse Consumer Fuse rating rating Brake system (ABS) Seat heating 30 A Starter motor 20 A Unassigned — Engine components 10 A Heating, rear- 10 A compartment heating/ 12 V socket in the center 25 A front-compartment air console conditioning/CD player Motion detector/...
Page 245
Electrical system Consumer Fuse rating Terminal 30 fuse box, 150 A signal acquisition and actuation module (SAM)/fuse-relay box (SRB) Connection point on the Bridge base of the seat PTC heater booster 150 A Fuse box under the driver's seat The fuse box is located on the outside of the base of the driver's seat.
Batteries for the remote control Consumer Fuse Consumer Fuse rating rating Trailer recognition unit 25 A Brake booster 30 A Tire pressure monitor/ 7.5 A Rear-compartment 30/15 A PARKTRONIC heating blower/sliding door closing assistance, PSM control unit 25 A left PSM control unit 25 A Exhaust gas...
Position battery cover : and press down e.g. an authorized Sprinter Dealer, until it engages noticeably. or to a special collection point for Check the function of all the remote control old batteries.
Jump starting, tow-starting and towing away Remove implement ;. When jump-starting, observe the following points: Refit cover :. jump-starting must only be performed when the engine and catalytic converter are cold. Jump starting, tow-starting and towing away do not start the engine if the battery is frozen.
You can now switch the lights on. Have the battery checked at a qualified specialist workshop, e.g. an authorized Sprinter Dealer. Tow-starting You cannot tow-start your vehicle as it has an Jump-starting connection point left of the air filter automatic transmission.
Jump starting, tow-starting and towing away You could otherwise become locked out Screw in the towing eye clockwise to the when pushing or towing the vehicle. stop. Insert the lug wrench handle into the ! Do not exceed the towing speed of towing eye and tighten.
Jump starting, tow-starting and towing away steering components. There is otherwise a down, e.g. with the aid of another person or risk of damage to the vehicle. by tying the propeller shaft up. Move the selector lever of the automatic Always remove the propeller shafts leading transmission to position N.
Page 253
Vehicle equipment ......252 Important safety notes ....252 Operation ........... 253 Operation in winter ......254 Tire pressure ........255 Loading the vehicle ......261 Maximum tire load ......265 Tire labelling ........266 Definition for tires and loading ..268 Changing wheels .......
Important safety notes made by other manufacturers can result in tire pressure loss and thereby impair the Contact an authorized Sprinter Dealer if you operating safety of the vehicle. require information on tested and recommended tires and wheels for summer ! Do not screw additional weights (check and winter driving.
Operation the standard valve cap or other valve caps Operation approved for your vehicle. Notes on driving Regularly check the pressure of all the tires including the spare wheel, particularly prior If the vehicle is heavily laden, check the tire to long trips, and correct the pressure pressures, and correct them, if necessary.
Operation in winter Please bear the following in mind Have your vehicle winterproofed at a qualified specialist workshop, e.g. at an authorized Sprinter Dealer, at the onset of winter. Observe the notes under "Winter driving" in the "Operation" section ( page 271).
Do not underinflate tires. Underinflated tires obtain information about snow chains from wear excessively and/or unevenly, adversely any authorized Sprinter Dealer. affect handling and fuel economy, and are Only use snow chains when the road is more likely to fail from being overheated.
Tire pressure A table of recommended tire pressures can Take note of the recommended tire pressure be found on the Tire & Loading Information data for cold tires on the Tire & Loading placard or the tire pressure plate on the Information placard or the tire pressure B-pillar on the driver's side of the vehicle...
Tire pressure Tire pressure too low or too high affect handling and fuel economy, and are more likely to fail from being overheated. Underinflated tires Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, Warning wear unevenly, increase stopping distance, Follow recommended tire inflation pressures.
Tire pressure pressure drops in one or more of the tires. The Do not overload the tires by exceeding the tire pressure monitor only functions if the specified load limit as indicated on the Tire correct wheel electronics units are installed and Loading Information placard on the in all wheels.
Tire pressure Information on tire pressures is displayed in Underinflation also reduces fuel efficiency the on-board computer. After a few minutes and tire tread life, and may affect the vehicle's of driving, the current tire pressure of each handling and stopping ability. Please note that tire is shown in the on-board computer the TPMS is not a substitute for proper tire maintenance, and it is the driver's...
Page 262
Tire pressure Calling up tire pressure using the on- If a malfunction of the tire pressure monitor board computer is recognized, the h tire pressure warning lamp shows this at the latest after Vehicles with steering wheel buttons ten minutes. Using the steering wheel buttons Vehicles with steering wheel buttons Turn the key to position 2 in the ignition...
Loading the vehicle Vehicles without steering wheel buttons tire press. monitor reactivated Turn the key to position 2 in the ignition The tire pressure monitor activation lock. process has begun. The tire pressures measured for the individual wheels are Press the 4 menu button on the stored as the new reference values, instrument cluster repeatedly until the provided that the tire pressure monitor...
Page 264
Loading the vehicle Tire and Loading Information placard : is on the B-pillar on the driver's side. The Tire and Loading Information placard shows the permissible number of occupants and the maximum permissible vehicle load. It also contains details of the tire sizes and corresponding pressures for tires mounted at the factory.
Page 265
Loading the vehicle capacity is 650 lbs (1400 - 750 (5 x 150) = 650 lbs). Step 5: Determine the combined weight of luggage and cargo being loaded on the vehicle. For reasons of safety, that weight must not exceed the available cargo and luggage cargo capacity calculated in step Step 6 (if applicable): If you intend to tow a trailer behind your vehicle, the load on the...
Page 266
Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a cargo limit of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you always use the actual load limit for your vehicle stated on the vehicle's Tire and Loading Information placard ( page 262).
Maximum tire load Example 1 Example 2 Example 3 Step 3 Permissible cargo 1500 lbs 1500 lbs 1500 lbs and trailer load/ (680 kg) - (680 kg) - (680 kg) - noseweight 750 lbs (340 kg) 540 lbs (245 kg) 150 lbs (68 kg) = (maximum gross = 750 lbs...
Page 268
Tire labelling The actual values for tires are specific to Tire size designation, load-bearing each vehicle and may deviate from the capacity and speed index values in the illustration. Maximum tire load : is the maximum permitted weight for which the tire is approved.
Tire labelling Tire code: tire code ? specifies the tire type. Warning "R" represents radial tires. "D" represents Even when permitted by law, never operate a diagonal tires, "B" represents diagonal radial vehicle at speeds greater than the maximum tires. speed rating of the tires.
Definition for tires and loading workshop, e.g. at an authorized Sprinter Date of manufacture: date of manufacture Dealer. A provides information about the age of a tire. The first and second positions represent the week of manufacture, starting with "01"...
Definition for tires and loading DOT (Department of Transportation) Wheel rim Tires with the DOT label fulfill the The part of the wheel on which the tire is requirements of the U.S. Department of mounted. Transportation. GAWR (Gross Axle Weight Rating) Average weight of vehicle occupants The GAWR is the maximum gross axle weight The number of occupants for which the...
Page 272
Definition for tires and loading Maximum weight of the laden vehicle PSI (Pounds per square inch) The maximum weight is the sum of the Standard unit of measurement for tire unladen weight of the vehicle, the weight of pressure. the accessories, the maximum load and the weight of the optional equipment installed at Aspect ratio the factory.
3000 miles (1000 to 5000 km). 68 kilograms (150 lb) multiplied by the have the direction of rotation corrected, if number of seats in the vehicle. reversed, as soon as possible at a qualified specialist workshop, e.g. an authorized Sprinter Dealer. The vehicle handling...
Only have the tires changed at a qualified characteristics could otherwise be specialist workshop, e.g. an authorized affected. Sprinter Dealer. Otherwise, the operating reliability and road safety of the vehicle could be jeopardized. This could cause you to lose control of your vehicle, resulting in an accident and injuring yourself or others.
Changing wheels You may mount a spare wheel against the direction of rotation. Observe the time restriction on use as well as the speed limitation specified on the spare wheel. Storing wheels Store wheels that are not being used in a cool, dry and preferably dark place.
For this reason, we recommend an authorized operating permit. Sprinter Dealer. In particular, all work relevant This is the case if: to safety or on safety-related systems must be carried out at a qualified specialist they cause a change to the vehicle type workshop.
We recommend that you use an authorized Sprinter Dealer for this purpose. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified...
Page 280
Vehicle identification plates Base of the driver's seat Example of a vehicle identification plate (vehicles for Canada) Vehicle identification plate with vehicle identification number for vehicles or chassis Paint code The VIN is also stamped into the rear wall of the engine compartment ( page 279).
Vehicle identification plates The Tire and Loading Information label also specifies the number of seats and the permissible load. Engine compartment VIN (stamped on the rear wall of the engine compartment) Engine number (stamped on the Tire and Loading Information label or Tire crankcase) Pressure label Emission Control Information and engine...
Operating data Information about wheels and tires can be The data shown in the pictures is for the obtained from any authorized Sprinter purposes of illustration. Such data is Dealer. You will find details about the original vehicle-specific and can differ from that tires on the tire data label on the B-pillar on shown.
Operating data Overview Vehicle type 2500 3500 Rim size (pressed-steel rim) 6.5 J x 16 5.5 J x 16 Rim size (alloy rim) 6.5 J x 16 — Offset 2.13 in (54 mm) — Half distance from center to — 4.82 in (122.5 mm) center Wheel attachment...
Page 284
Operating data 18 ‡ (10 †) in air temperature. This must be observed when checking tire pressure inside a building – especially in winter. Example: Room temperature = approximately 68 ‡ (20 †) Outside temperature = approximately 32 ‡ (0 †) Tire pressure to be set: prescribed tire pressure +20 kPa (+0.2 bar/+3 psi).
Page 285
Operating data Tire pressure table Tires Permissible axle loads (see vehicle identification plate) Front axle Rear axle 3970 lbs 4080 lbs 4410 lbs 5360 lbs 7060 lbs 7720 lbs (1801 kg) (1851 kg) (2000 kg) (2431 kg) (3202 kg) (3502 kg) LT 215/85 R 16 —...
Observe the maximum roof load and We recommend that trailer tow hitches be maximum roof carrier load. Loads transported retrofitted at an authorized Sprinter Dealer on the roof must always be secured with Only use a trailer tow hitch which has particular care.
Page 287
Operating data vehicle's registration papers and on the type plate of the trailer coupling, the trailer and the vehicle identification plate ( page 277). In the event that the data stated differs, the lower value applies. Make sure that you adhere to the weight restrictions by having the weight checked at a public weighbridge.
Page 288
Operating data Maximum permitted weights and loads Type of Gross Gross Gross rear Gross Trailer Maximum vehicle vehicle front axle axle load combinati permissib load weight load GAWR le nose GVWR GAWR (RA) weight weight (FA) GCWR 2500 8550 lbs 3970 lbs 5360 lbs 13,550 lbs...
Capacities Capacities Engine with oil Fuel tank DEF tank Cooling Windshield/ filter system headlamp cleaning system Engine oil ULTRA-LOW Diesel Exhaust Washer fluid Coolant SULFUR DIESEL with windshield Fluid (DEF) washer concentrate 13.21 US qt 25.0 US gal 3.2 US gal 10.75 US qt Approx.
Page 291
Publication details Internet Further information about Freightliner Sprinter vans can be found on the following website: www.freightlinersprinterusa.com Editorial office You are welcome to forward any queries or suggestions you may have regarding this manual to the technical documentation team at the address mentioned on the inside of the front cover.
Page 292
É9065844971@ËÍ 9065844971 Order no. 6462 7473 13 Part no. 906 584 49 71 Edition B MY 2011 FTL...