Mercedes-Benz Sprinter Operator's Manual

Mercedes-Benz Sprinter Operator's Manual

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Summary of Contents for Mercedes-Benz Sprinter

  • Page 1 Sprinter Operator's Manual...
  • Page 2 Montvale, NJ 07645-0350 Toronto, ON M4G 4C9 www.mbusa.com www.mercedes-benz.ca www.mbsprinterusa.com Customer Relations Department: Customer Assistance Center: 1-800-387-0100 1-877-762-8267 Mercedes-Benz USA, LLC and Mercedes-Benz Canada Inc. are Daimler companies. Canada only: "Authorized Sprinter Dealer" is defined as an authorized Mercedes-Benz Sprinter Dealer.
  • Page 3 Thank you for choosing the new Sprinter. Before you drive off, familiarize yourself with your vehicle and read the Operator's Manual. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others. The equipment or model designation of your...
  • Page 5 Contents Index ............4 At a glance ........... 25 Introduction ......... 17 Safety ........... 33 Controls ..........53 Operation ........... 137 Practical advice ........ 183 Wheels and tires ....... 259 Technical data ........283...
  • Page 6: Table Of Contents

    Index Ashtray ..........130 1, 2, 3 ... ASR (Acceleration Skid Control) ..50 12 V socket ........134 Activating/deactivating ....51 ATA (Anti-Theft Alarm system) Activating/deactivating ....64 Function ........... 64 ABS (Anti-lock Braking System) Switching off the alarm ....65 Display message ......
  • Page 7 Index Belt Central locking system see Seat belts see Key ..........54 Bio-diesel ........... 156 Troubleshooting ......220 Changing bulbs ........235 Bi-Xenon headlamps Driving abroad ....... 138 Display message ......211 Bleeding the fuel system ....224 Doorway lamp ........ 240 Exterior lighting ......
  • Page 8 Index Heating .......... 100 Heating in the rear compartment ... 101 See Diesel Exhaust Fluid (DEF) ..158 Rear-compartment air Delayed switch-off ......87 conditioning ........101 Diagnostics connection ...... 20 Rear-compartment heating .... 101 Diesel Reheat function (air Consumption ......... 140 dehumidification) ......
  • Page 9 Index Electrical step Indicator lamp ........ 199 Opening (from the inside) ....58 Cleaning and care ......166 see Central locking ......56 Display message ......208 Unlocking/locking with key ..... 54 Entry and exit ........59 Doorway lamp Indicator lamp ........ 199 Changing bulbs ......
  • Page 10 Index Indicator lamp ........ 192 Malfunction ... 197, 201, 204, 206 General driving tips ......112 Refilling DEF ........143 Genuine parts ........284 Exterior lighting Glove box ........... 132 Bulb failure indicator ......91 GTW (Gross Trailer Weight) Changing bulbs ......235 (definition) .........
  • Page 11 Index Poly-V-belt ........193 Preglow .......... 196 Lamp Reserve fuel ........195 Failure indicator ....... 91 SRS ..........193 Language Tire pressure monitor ....197 Display (vehicles with steering Water separator ......198 wheel buttons) ......... 84 Windshield washer fluid ....198 Lashing points and materials ...
  • Page 12 Index On-board computer Daytime running lamp mode (vehicles with steering wheel Vehicles without steering wheel buttons) ........76, 86 buttons ..........75 Driving abroad ....... 138 Vehicles with steering wheel buttons ..........77 On-board diagnostics interface see Diagnostics connection M+S tires ..........262 Opening/closing the windows ...
  • Page 13 Index Power supply Rear lamp Battery isolating switch ....90 Changing bulbs ...... 238, 239 Power windows ........63 Rear view camera ......124 Practical advice Malfunction ........219 Auxiliary heating ......219 Monitor menu ........ 125 Central locking system ....220 Switching off the monitor while driving ..........
  • Page 14 Service products Setting the unit (vehicles with Bio-diesel ........156 steering wheel buttons) ....83 Brake fluid ........162 Sprinter Dealer Capacities ........294 see Qualified specialist workshop Coolant .......... 163 Diesel Exhaust Fluid (DEF) ..... 158 Engine oil ........159...
  • Page 15 Index SRS (Supplemental Restraint Switching off the alarm (ATA) .... 65 System) Switch unit Introduction ........38 Additional ........31 Warning lamp (function) ....38 Center console ........ 30 Standing lamps Driver's door ........31 Changing bulbs ....237, 238, 239 Swivel seat ...........
  • Page 16 Index Setting the unit (vehicles with Maximum tire load (definition) ..278 steering wheel buttons) ....85 Optional equipment weight Tables ..........288 (definition) ........279 Tire and Loading Information PSI (pounds per square inch) label ..........286 (definition) ........278 Tire Inflation Pressure label ...
  • Page 17 Index Towing a trailer Coupling up a trailer ...... 153 Vehicle Decoupling a trailer ....... 154 Assemblies ........177 Driving tips ........150 Cleaning ......... 165 Important safety notes ....150 Correct use ........22 Installing the ball coupling ..... 152 Data acquisition .......
  • Page 18 Index Wheels Changing ........231 Checking ........261 Interchanging/changing ....279 Rim size ......... 288 Spare wheel ........186 Storing ........... 281 Wheel size/tire size ....... 288 Window curtain air bag ....... 42 Windows Cleaning ......... 165 Cleaning the windshield ....167 Washing system .......
  • Page 19: Introduction

    If you have questions about equipment and vehicle. operation, consult any authorized Sprinter Dealer. monitor the vehicle's fuel consumption. The Operator's Manual, the Maintenance remove the roof rack once you no longer Booklet and the equipment-dependent need it.
  • Page 20: Electromagnetic Compatibility

    Introduction as components, contain chemicals known to WARNING the State of California to cause cancer and Work carried out incorrectly, or alterations birth defects or other heritable genetic made to the vehicle, e.g. re-routing of cables damage. under coverings, could cause the safety Air bags and pyrotechnic Emergency systems of your vehicle to stop working Tensioning Devices (ETDs) and remote...
  • Page 21: Digital Speedometer

    The Service and Warranty Information equipment. booklet contains detailed information on the types of warranty that your Sprinter is Canada only: covered by, including: This device complies with RSS-210 of New Vehicle Limited Warranty Industry Canada.
  • Page 22: Accessories And Conversions

    This may We recommend genuine Sprinter parts as affect the function of the pedals. There is a well as conversion parts and accessories that risk of an accident.
  • Page 23 Any modifications or alterations of the vehicle the load area floor removed. This then not in compliance with the Sprinter body/ affects the securing of loads and the equipment mounting directives and the...
  • Page 24: Correct Use

    There are various warning stickers affixed to affect its safe operation, we urge you to your vehicle. Their purpose is to alert you and contact an authorized Sprinter Dealer others to various dangers. Therefore, do not immediately to have the problem diagnosed remove any warning stickers unless the and rectified.
  • Page 25: Data Stored In The Vehicle

    Introduction This information helps, for example, to test Safety-relevant malfunction message vehicle systems after an accident and to In the USA: continually improve vehicle safety. We can In all 50 states and Washington, D.C.: access this data and submit it: If you believe that your vehicle has a defect for safety research or vehicle diagnosis which could cause a crash or could cause...
  • Page 27 Cockpit ..........26 Instrument cluster variants ....27 Steering wheel with buttons ....29 Center console ........29 Switch units ......... 30...
  • Page 28: Cockpit

    Cockpit Cockpit Function Page Function Page Door control panel Rear view camera monitor Light switch PARKTRONIC warning display Combination switch: Opens/closes the right- • turn signals hand side window • high-beam headlamps • windshield wipers Jack and vehicle tool kit •...
  • Page 29 Instrument cluster variants Instrument cluster variants Function Page Function Page Instrument cluster on Instrument cluster on vehicles without steering- vehicles with steering- wheel buttons wheel buttons Speedometer with 4 Menu button: indicator and warning • changes standard display lamps • selects menus Indicator and warning Indicator and warning lamps...
  • Page 30 Instrument cluster variants Function Page Function Page b Brake fluid level too low : ASR malfunction EBD malfunctioning BAS malfunction Trailer brake force booster ® h ESP malfunction malfunction å DEF supply low or 4 Engine oil level warning contaminated/thinned ;...
  • Page 31: Center Console

    Center console Steering wheel with buttons Center console Function Page Display Controls the on-board computer Function Page Selects a submenu or Stowage compartment adjusts the volume W Up/increases the Radio; see the separate volume operating instructions X Down/reduces the Air-conditioning control volume panel Using the telephone...
  • Page 32: Center Console

    Switch units Switch units Roof Center console Function Page Function Page Microphone for the telephone c Switches the left/right- Switches the right-hand hand seat heating on/off reading lamp on/off z Switches the windshield Switches the automatic heating on/off interior lighting on/off | Switches the rear window •...
  • Page 33: Driver's Door

    Switch units Driver's door Additional switch units Switch unit between the light switch and the Function Page steering wheel Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the auxiliary heating on/off Opens/closes the left-hand side window ±...
  • Page 34 Switch units Switch unit between the steering wheel and ignition lock Function Page Switches the rear- compartment convenience lighting on/off...
  • Page 35: Safety

    Useful information ......34 Occupant safety ........34 Emergency exit ........47 Driving safety systems ....... 49...
  • Page 36: Air Bags

    Occupant safety Useful information tamper with electronic components or their software. This Operator's Manual describes all models More information on the subject of as well as standard and optional equipment children in the vehicle and child restraint of your vehicle that were available at the time systems can be found in the "Children in of going to print.
  • Page 37 Occupant safety Proper use of the seat belts WARNING Never ride in a moving vehicle with the seat WARNING backrest in an excessively reclined position as USE SEAT BELTS PROPERLY this can be dangerous. You could slide under Seat belts can only work when used the seat belt in a collision.
  • Page 38: Fastening

    Occupant safety Fastening seat belts abdomen, it could cause serious injuries in a crash. WARNING Never wear seat belts over rigid or According to accident statistics, children are breakable objects in or on your clothing, safer when properly restrained on the rear such as eyeglasses, pens, keys etc., as seats than on the front-passenger seat.
  • Page 39: Belt Force Limiters

    Occupant safety Belt warning for drivers and co-drivers Engage belt tongue = in seat belt buckle Regardless of whether the driver's and co- If necessary, pull upwards on the shoulder driver's seat belts have already been section of the seat belt to tighten the belt fastened, the 7 seat belt warning lamp across your body.
  • Page 40: Safety Guidelines

    In addition, improper work on SRS creates a instructions. These instructions are available risk of rendering SRS inoperative or causing from any authorized Sprinter Dealer. unintended air bag deployment. Work on SRS must therefore be performed by qualified technicians. Please contact a qualified SRS (Supplemental Restraint System) specialist workshop.
  • Page 41: Important Safety Notes

    An air bag or ETD followed. These instructions are available that has deployed must be replaced. from any authorized Sprinter Dealer. Do not pass seat belts over sharp edges. Given the considerable deployment speed, They could tear.
  • Page 42: Adjusting

    Occupant safety and does not indicate that there is a fire in the the rim can increase the risk and potential vehicle. In order to prevent potential severity of hand/arm injury when the driver breathing difficulties, you should leave the front air bag inflates.
  • Page 43: Front Air Bag (Driver, Front Passenger)

    Observe "Important safety notes" event of a crash. page 39). Front air bags WARNING If you wish to use seat covers, we recommend WARNING for safety reasons that you use only those Observe "Important safety notes" approved for Sprinter vehicles. page 39).
  • Page 44: Window Curtain Air Bag

    Occupant safety The seat covers must feature a special tear seam for the side impact air bags. The side impact air bag may otherwise not deploy correctly and may fail to provide the intended degree of protection in the event of a collision. Suitable seat covers can be obtained, e.g.
  • Page 45: Restraint Systems

    Occupant safety system appropriate for the size and weight of the child. This must be properly secured in accordance with the manufacturer's installation instructions for the infant or child seat restraint system. All infant and child seat restraint systems must comply with the US Federal Motor Vehicle Safety Standards 213 and 225 and Canadian Motor Vehicle Safety Standards 213 and 210.2.
  • Page 46 Occupant safety Always observe the manufacturer's Position the shoulder belt across the chest instructions when installing special child and shoulder, not face or neck. A booster seat restraint systems. may be necessary to achieve proper seat belt positioning for children over 41 lb (18 kg) until Occupants, in particular children, must sit as they reach a height where a lap-shoulder belt upright as possible, fasten the seat belt...
  • Page 47: Special Seat Belt Retractor

    Occupant safety Unsecured or improperly positioned cargo WARNING increases a child's risk of injury in the event Never release the seat belt buckle while the vehicle is in motion, since the special seat belt retractor will be deactivated. strong braking maneuvers sudden changes of direction LATCH-type (ISOFIX) child seat securing an accident...
  • Page 48: Top Tether

    Occupant safety Non-LATCH-type (ISOFIX) child seats may also be used and can be installed using the vehicle’s seat belt system. Follow the manufacturer's instructions for installation of child restraint systems. When installing the child restraint system, make sure that the seat belt for the middle seat does not get trapped.
  • Page 49: Emergency Exit Window

    Emergency exit Child-proof locks Important safety notes WARNING When leaving the vehicle, always remove the key from the ignition lock. Always take the key with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle.
  • Page 50 Emergency exit DANGER vehicle is in motion and can thereby cause an accident. Observe the following notes to make sure that the emergency exit window can be used For this reason, always check the lock and the safely in the event of an emergency: locking pins of the emergency exit window before driving off.
  • Page 51: Function/Notes

    Driving safety systems Turn both handles : to a horizontal Always adjust your driving style to the position. Make sure that locks = are in prevailing road and weather conditions and front of the window frame on the inside. keep a safe distance to other road users and The window is locked.
  • Page 52: Asr (Acceleration Skid Control)

    Driving safety systems Braking provide in an emergency braking maneuver. Therefore, the braking distance may increase. If ABS intervenes when braking, you will feel a pulsating in the brake pedal. If ABS intervenes: continue to depress the EBD (electronic brake force brake pedal with force until the braking distribution) situation is over.
  • Page 53: Activating/Deactivating

    Driving safety systems If, taking tires, cargo load and gradient into improve driving stability. The d warning consideration, the surface driven on still lamp flashes. provides insufficient traction, you may With ASR deactivated, there is an increased experience difficulties in pulling away despite risk of your vehicle's brake system ASR.
  • Page 54 Driving safety systems WARNING Never switch off ASR when you see the d warning lamp flashing in the instrument cluster. In this case proceed as follows: when driving off, apply as little throttle as possible. while driving, ease off the accelerator pedal.
  • Page 55: Controls

    Useful information ......54 Opening and closing ......54 Theft deterrent locking system ..64 Seats ............ 66 Steering wheel ........72 Mirrors ..........73 Instrument cluster ......73 On-board computer without steer- ing wheel buttons ....... 75 On-board computer with steering wheel buttons ........
  • Page 56: Useful Information

    Further WARNING information can be obtained from any Do not leave children unsupervised in the authorized Sprinter Dealer. vehicle, even if they are secured in a child The key's remote control locks/unlocks the restraint system. Children could otherwise driver's door and/or the following centrally if injure themselves on parts of the vehicle.
  • Page 57: Checking The Batteries

    Opening and closing Checking the batteries If children open a door, they could: Press the %& button for longer than injure other people two seconds. get out of the vehicle and thereby injure If battery indicator lamp A lights up briefly, themselves or be injured by a passing the batteries in the remote control still have vehicle...
  • Page 58: Central Locking

    Opening and closing Locking the vehicle using the folding To lock the vehicle: lock all doors except the driver's door and, if necessary the rear door, from inside. To do this, press down You can also unlock/lock the driver's door the door locking buttons.
  • Page 59: Automatic Locking

    Information on the functions of the lock when the doors are closed. automatic locking mechanism of your vehicle For the entire vehicle: press upper can be obtained from any authorized Sprinter section : of central locking button until Dealer.
  • Page 60: Ignition Lock

    Opening and closing the indicator lamp in the button flashes You could otherwise cause injury to yourself twice. and others. For the sliding doors and rear doors You can open the driver's or co-driver's door only: press lower section ; of the central from the inside at any time, even if it is locked.
  • Page 61: Electrical Closing Assist

    Opening and closing The sliding door of your vehicle can be Slide the sliding door by handle = back to equipped with an electrical access step. the stop. Observe the notes on the electrical step when Check the sliding door detent. opening and closing the sliding door The sliding door must be engaged.
  • Page 62 Opening and closing electrical step : is malfunctioning body parts when the sliding door is opened. page 199). There is a risk of injury. Vehicles with steering-wheel buttons: if the Please pay particular attention when opening Electrical Step message is shown in the a sliding door with an electrical access step.
  • Page 63 Opening and closing Opening the rear doors to an angle of open rear door is correctly engaged in the 180° or 270° detent. Opening the rear doors from the outside Opening the right-hand rear door Vehicles with 270° pivoting rear doors: If you prefer to keep door retainer : out of the loading area when loading the vehicle, you can swivel it 180°...
  • Page 64: Partition Sliding Door

    Opening and closing With the rear door opened to an angle of WARNING 270°, push it against magnetic door Make sure that nobody can become trapped retainer ; on the side wall. as you close the rear doors. When the magnet on the rear door is in contact with magnetic door retainer ;, the To close: make sure that the left-hand rear rear door is held in this position.
  • Page 65: Opening/Closing The Windows

    Opening and closing Opening/closing the partition sliding Opening/closing the windows door from the cab Side windows Reset the side windows if there has been a malfunction or an interruption in the voltage supply ( page 64). WARNING Make sure that nobody can become trapped between the side window and the door frame when a side window is opened.
  • Page 66: Ata (Anti-Theft Alarm System) Activating/Deactivating

    They could be severely or even fatally injured Contact an authorized Sprinter Dealer or by prolonged exposure to intense heat or call 1-877-762-8267 (USA) or cold.
  • Page 67: Switching Off The Alarm

    Theft deterrent locking system To stop the alarm: insert the key into the Interior motion sensor ignition lock. If the anti-theft alarm system is armed and the vehicle is locked, a visual and audible alarm Press the % button on the remote is triggered if one of the side windows or the control.
  • Page 68: Seats

    Seats Turn the key to position 0 or 1 in the ignition joints. Do not drive or ride with the backrest lock or remove the key. reclined too far back. Press button :. Your arms should be slightly bent when you Indicator lamp ;...
  • Page 69 Seats Release lever :. If the seat moves up and down frequently and to a great extent, you can lock the seat in the Slide the seat forwards or back until you lower movement range.. hear it engage. To engage the seat suspension lock: To adjust the backrest: turn handwheel turn handle C downwards.
  • Page 70: Releasing

    Seats Twin co-driver's seat Make sure that the parking brake has been engaged and that the handbrake lever has been pushed down to the stop page 114). Adjust the steering wheel to provide the necessary space to rotate and adjust the driver's seat ( page 72).
  • Page 71 For safety reasons, only have the seat bench mounting recesses for rear bench seats retrofitted at an authorized Sprinter dealer. Do not exceed the maximum permissible number of seats for models registered as passenger vehicles.
  • Page 72: Folding Seat

    Seats Removing/installing a two or three-seat Slide the bench seat forwards until you rear bench hear the locking mechanisms engage. Check levers : on the feet of the bench seat. All levers : must be flush to the vehicle floor. Folding seat Locking mechanism lever on the feet of the bench seat...
  • Page 73: Anti-Theft Alarm System See Ata Armrests

    Seats Removing the head restraints Head restraints Pull the head restraint up to the stop. Important safety notes Press release button : and pull out the WARNING head restraint. Only drive with the head restraints installed and adjusted correctly. You could otherwise Installing the head restraints suffer serious or fatal injuries in the area of Install the head restraints with the front...
  • Page 74: Steering Wheel

    Steering wheel Steering wheel temperature sensitivity or a limited ability to react to excessively high temperatures may be affected or they may even suffer burn-like WARNING injuries. Therefore, do not use seat heating Only adjust the steering wheel when the level 3 repeatedly.
  • Page 75: Mirrors

    Instrument cluster Adjusting electrically Mirrors The exterior mirrors are automatically Rear-view mirror heated at low outside temperatures. Before starting off, adjust the rear-view mirror by hand in such a way that you can get a good overview of road and traffic conditions.
  • Page 76: At A Glance"

    Instrument cluster You will find information on the engine oil WARNING level check in the "Maintenance" section Only use the adjustment buttons on the page 174). instrument cluster when the traffic conditions The display in the instrument cluster is permit. You would otherwise be too distracted activated when you: and could cause an accident.
  • Page 77: On-Board Computer Without Steering Wheel Buttons

    On-board computer without steering wheel buttons Fuel gauge On-board computer without steering wheel buttons Layout and controls Important safety notes WARNING Only use the adjustment buttons on the instrument cluster when the traffic conditions permit. You would otherwise be too distracted and could cause an accident.
  • Page 78 On-board computer without steering wheel buttons setting the date ( page 76) Clock setting constant headlamp mode Outside temperature or digital page 76) speedometer Fuel gauge ( page 75) To return to the standard display: press the 4 menu button for longer than Selector lever position or current shift 1 second.
  • Page 79: On-Board Computer With Steering Wheel Buttons

    On-board computer with steering wheel buttons when the engine is running: the parking The on-board computer shows vehicle lamps, the low-beam headlamps, the tail information and settings in the display. lamps and the license plate lamps. For safety reasons, it is only possible to change this setting when the vehicle is stationary.
  • Page 80 Operation of the audio equipment using the steering wheel buttons and making settings using the AUDIO menu only function with Sprinter audio equipment. If you are using audio equipment from another manufacturer, the described functions may be restricted or not available at all.
  • Page 81 On-board computer with steering wheel buttons Menu overview Diagrams Generic terms Operation This is what the displays look like when you : Operation menu ( page 80) scroll through the menus. Standard display The generic terms in the tabular overview Calls up the service due date should make orientation easier for you.
  • Page 82: Operation

    Operation of the audio equipment using the steering wheel buttons and making settings using the AUDIO menu only function as described if Sprinter audio equipment is installed. If you are using audio equipment from another manufacturer, the described functions may be restricted or not available Odometer at all.
  • Page 83: Message Memory

    On-board computer with steering wheel buttons Selecting a radio station Using the steering wheel buttons Switch on the radio (see the separate operating instructions). Press the V or U button repeatedly until the display shows the currently Current CD (with CD changer) selected station.
  • Page 84: Settings

    On-board computer with steering wheel buttons mode Lighting function in the submenu Settings menu remains unchanged. Settings You will find two functions in the To reset: Press the 0 menu: the Resetting the functions of a submenu button for 3 sec. function, with which you You can reset the functions of an individual can reset all settings to the factory defaults.
  • Page 85: Instrument Cluster

    On-board computer with steering wheel buttons Press W or X button to select the Inst. cluster submenu. Temperat. Press & to select the function. The selection marker is on the current setting. Press W or X to select a submenu. The submenu currently selected is highlighted.
  • Page 86 On-board computer with steering wheel buttons Selecting the unit for the odometer Use W or X to set the language for all messages. Using the steering wheel buttons The languages available are: Press the V or U button repeatedly until the Settings menu appears in the German...
  • Page 87 On-board computer with steering wheel buttons Selecting the unit for the tire pressure Press W or X to set the values. Using the steering wheel buttons Selecting the time format Press the V or U button repeatedly Using the steering wheel buttons until the Settings menu appears in the...
  • Page 88: Lighting

    On-board computer with steering wheel buttons Lighting submenu If you turn the light switch to L, the low- beam headlamps are switched on. Daytime Setting daytime running lamp mode running lamp mode remains activated if the If you have set daytime running lamp mode light switch is turned to T or Ã.
  • Page 89: Delayed Switch-Off

    On-board computer with steering wheel buttons Vehicle submenu Press W or X to switch the surround or Off. lighting (locator lighting) to Setting the radio station selection Setting the exterior lighting delayed Search function enables you to switch-off determine whether the radio should search for a new station or a previously stored Headlamps (delayed headlamp shut-off)
  • Page 90: Trip Computer

    On-board computer with steering wheel buttons Using the steering wheel buttons Press the V or U button repeatedly until the Settings menu appears in the display. Press & to switch to the submenu selection. Vehicle Press W or X to select the Press W or X to activate or submenu.
  • Page 91: Telephone

    You can operate the mobile phone using the buttons on the steering wheel, provided it is Distance driven since last reset connected to the Sprinter hands-free system. Time elapsed since last reset See the separate operating instructions. Average speed since last reset...
  • Page 92: Isolating Switch

    Power supply Accepting a call When a connection is made, the display shows the name of the other person and/ You can accept a call at any time, provided or the call duration. the mobile phone is ready to receive calls. Press the 6 button.
  • Page 93: Lighting

    Lighting restore the electrical connection when the then is the electrical system fully parts are reassembled. disconnected from the power supply. Only disconnect the vehicle electrical Switching on the electrical system system from the power supply using the battery isolating switch if the vehicle is to be parked for an extended period or if it is absolutely necessary.
  • Page 94: Daytime Running Lamp

    Lighting page 199) indicator lamp lights up or T Parking lamps, license plate lamp and instrument lighting on a corresponding message is shown in the display ( page 211). L Low-beam/high-beam headlamps (depending on the position of the Depending on the equipment, the bulb combination switch) failure indicator can be omitted for all lamps with the exception of the turn signal...
  • Page 95: Automatic Headlamp Mode

    Lighting Automatic headlamp mode Combination switch Parking lamps, low-beam headlamps and the High-beam headlamps and high-beam license plate lamp are switched on flasher automatically, depending on the ambient light. WARNING If the light switch is set to Ã, the low-beam headlamps will not come on automatically if it is foggy.
  • Page 96: Hazard Warning Lamps

    Lighting To indicate: press the combination switch in desired direction : or ;, until it engages. The combination switch automatically returns to its original position after large steering movements. To indicate briefly: press the combination switch briefly in desired direction : or ;.
  • Page 97: Rear

    Lighting The interior lighting switches off If you switch on interior lights or the reading automatically. If a door is left open, the lamps manually, they switch off automatically interior lighting switches off after after about twenty minutes. approximately 20 minutes. Rear interior lighting Standard front interior lighting Switching the standard interior lighting...
  • Page 98 Lighting Cargo compartment motion detector In addition, there is also a switch on each interior light, which can be used to switch the The interior lighting is also switched on by the lights on/off separately. motion detector in the cargo compartment on Cargo Vans equipped with this feature.
  • Page 99: Good Visibility

    Good visibility intermittent wipe is selected, the intervals Good visibility become longer. Windshield wipers Vehicles with a rain/light sensor: you can use level I as the universal setting. The rain/light sensor sets the appropriate wiping frequency automatically, according to the intensity of the rain. When you stop the vehicle, levels III and II are switched down to level I automatically.
  • Page 100: Rear Window Defroster

    Good visibility The windshield heater consumes a lot of Windshield washer system power. You should therefore switch off the heater as soon as the windshield is clear. The heating switches off automatically after five minutes. To wipe with washer fluid To switch on the windshield wipers To switch on: press the combination switch beyond the pressure point in the...
  • Page 101: Climate Control

    Climate control Climate control Overview of climate control systems The vehicle is equipped with one of the following climate control systems: Heating The heating system is a heating and ventilation system, without a cooling function ( page 100). Air-conditioning system The air-conditioning system is a combination of a heating and ventilation system, together with a cooling system (...
  • Page 102: General Notes

    Climate control General notes Overview of the functions of the climate control system WARNING Heating A driver's attention to the road and traffic conditions must always be his/her primary focus when driving. For your safety and the safety of others, we recommend that the driver should only select functions through the control panel of the climate control system when traffic and road...
  • Page 103: Air-Conditioning System

    Climate control Air-conditioning system only use the reheat function until the fogged up windows are clear again. only use air-recirculation mode briefly, e.g. in a tunnel. When the flow of fresh air is cut off and the air inside the vehicle is recirculated, the windows could fog up.
  • Page 104: Cooling With Air Dehumidification

    Climate control dehumidified to the temperature level set. Operation This prevents the windows from misting up. = Blower setting bar display Condensation may appear on the underside of the vehicle when in cooling mode. ? i Activates/deactivates the rear- compartment air-conditioning WARNING system ( page 102)
  • Page 105: Air Vents Setting

    Climate control Center air vents If you set the temperature control to the center position, only one of the two climate control systems is activated in the rear compartment and set to air-recirculation mode ( page 106). Setting the air vents General notes WARNING Air flowing out of the air vents may be very hot...
  • Page 106: Air-Conditioning System Air Vents In The Roof Duct

    Climate control Setting the air distribution Heating/air-conditioning system The air distribution symbols for the heating/ air-conditioning system have the following meanings: Directs air through the center and side air vents sz Directs air to the windshield and the air vents Air vents (example: right-hand side of the vehicle) Directs air to the windshield, the Air vent thumbwheel, left-hand side of the...
  • Page 107: Defrosting The Windows

    Climate control Defrosting the windows Defrosting the windows General notes Windows fogged up on the inside WARNING General notes Clear all windows of ice or snow before setting Only use the following settings until the off. Otherwise, impaired visibility could windows are clear again.
  • Page 108: Air Pressure See Tire Pressure Air-Recirculation Mode

    Climate control change the temperature in small Switching air-recirculation mode on/ increments. General notes Auxiliary heating You can deactivate the intake of fresh air if unpleasant odors enter the vehicle from Important safety notes outside. The air inside the vehicle will only be circulated.
  • Page 109: Auxiliary Heating Before Switching On

    Climate control Operating using the switch heater booster function switch off automatically. Switch on the auxiliary heating system at regular intervals (at least once a month) for approximately 10 minutes. Make sure that the flow of hot air is not blocked.
  • Page 110 Climate control On-board computer without steering wheel buttons Turn the key to position 2 in the ignition lock. Press the y switch. The y symbol in the display flashes. Aux. heat. You can also access the Press the 4 menu button on the submenu via the Settings( page 82) instrument cluster repeatedly until the...
  • Page 111: Heater Booster Function

    Climate control On-board computer with steering wheel buttons Use the same method to select a switch-on time as described in the "Preselecting a switch-on time" section. Press the & button on the steering wheel. Hours submenu is shown in the display.
  • Page 112: Driving And Parking

    Driving and parking Turn the key to position 2 in the ignition Check the equipment to make sure that it lock. is accessible, complete and ready for use. To extract air: press upper section : of Vehicle lighting the ´ switch. Turn the key to position 2 in the ignition The roof ventilator removes used air from lock.
  • Page 113: Pulling Away

    Driving and parking Close all doors. Secure the load according to the loading guidelines ( page 144). Make sure that the floormats and carpets are properly secured so that they cannot slip and obstruct the pedals. Starting the engine WARNING Automatic transmission gearshift pattern Do not place any objects in the driver's Park position with selector lever lock...
  • Page 114: General Driving Tips

    Driving and parking Do not hold the steering wheel at full cause the drive wheels to lose their grip and steering angle for a long time, e.g. when the vehicle could skid. You could lose control turning or maneuvering. of the vehicle and cause an accident. The hydraulic pump could be damaged if After pulling away or switching on the the hydraulic fluid temperature increases.
  • Page 115: Driving In Winter

    Driving and parking Driving in winter same road safety. You could otherwise cause an accident. Drive particularly carefully on slippery roads Pay particular attention to the road conditions in winter. Avoid sudden acceleration, steering at temperatures around freezing point. and braking maneuvers. If ice has formed on the road surface (e.g.
  • Page 116: Braking

    Braking When the vehicle is parked, always Braking remove the key to prevent the battery from Parking brake becoming discharged. On vehicles with a battery isolating switch, WARNING switch off the power supply if the vehicle is Never leave children unsupervised in the to be out of use for a longer period of time.
  • Page 117: Automatic Transmission

    Automatic transmission Make sure that you apply the brake lever carefully to ensure that braking application is moderated. In exceptional cases, the parking brake can be used for emergency braking if the service brake fails. Emergency braking: press and hold release button ;...
  • Page 118: Shift Ranges

    Automatic transmission To derestrict the shift range: press and Neutral hold the selector lever towards D+ until No power is transmitted from the is shown once more in the display. engine to the drive wheels. The automatic transmission shifts from the Releasing the brakes will allow you current shift range directly to D.
  • Page 119: Driving Tips

    Driving the vehicle Driving tips Driving the vehicle Accelerator pedal position Exhaust gas aftertreatment The exhaust gas aftertreatment requires a Your style of driving influences how the reducing agent known as Diesel Exhaust Fluid automatic transmission shifts gear: (DEF) in order to function correctly. Filling up little throttle: early upshifts the DEF tank is usually part of the service lots of throttle: later upshifts...
  • Page 120: Working Speed Governor (Adr)

    Driving the vehicle If the ; check engine indicator lamp lights ADR (working speed governor) up, the exhaust gas aftertreatment is faulty or General notes an emission-related malfunction has occurred ( page 197). You can then drive a When activated, ADR automatically increases maximum of 50 mi (80 km) before the engine the engine speed to a preset or adjustable management limits the number of remaining...
  • Page 121: Driving Systems

    Driving systems ADR is automatically deactivated if: Cruise control you release the parking brake. Important safety information the brake pedal is depressed. Cruise control maintains the speed of the the vehicle moves. vehicle for you. the control unit detects a malfunction. WARNING Setting the working speed Cruise control is unable to take account of...
  • Page 122 Driving systems Cruise control lever Resuming the stored speed The cruise control lever is the uppermost WARNING lever on the left of the steering column. Only select a stored speed if you know what that speed is and whether it is suitable for the current driving and traffic situation.
  • Page 123: Parktronic

    Driving systems Cruise control is not deactivated if you immediate surroundings when parking and depress the accelerator pedal. If you maneuvering. You could otherwise endanger accelerate briefly, e.g. to overtake, and yourself and others. then ease off the accelerator pedal again, cruise control adjusts the vehicle's speed WARNING to the last speed stored.
  • Page 124 Driving systems If an obstacle is within this range, all segments of the warning displays light up and you hear a warning tone. If the distance between the vehicle and the obstacle falls below the minimum range, it is possible that the distance may no longer be displayed.
  • Page 125: Activating/Deactivating

    Driving systems Roll-back warning PARKTRONIC automatically monitors the area behind the vehicle if the vehicle begins to roll backwards without reverse gear engaged, e.g. after stopping on an uphill gradient. If PARKTRONIC recognizes an obstacle at a distance of at most 31 in (80 cm), all the segments in the warning display light up.
  • Page 126: Rear View Camera

    Driving systems measures the minimum detection range to an if the temperature changes very quickly, for obstacle from the bumper, not the ball example if you drive into a heated garage in coupling. the winter. if the ambient temperature is very high. if the camera lens is dirty or obstructed.
  • Page 127 Driving systems Using the monitor the rear view camera for around 15 seconds. The monitor then switches back to the signal from the auxiliary equipment (AUX). Switching off the monitor If the monitor is switched on by engaging reverse gear R, it switches off automatically 15 seconds after you disengage reverse gear You can switch off the monitor by pressing the u button.
  • Page 128 Driving systems You can select the following submenus: Lighting ( page 126) Brightness ( page 127) Contrast ( page 127) Color ( page 127) Tint Back S( page 126) Lighting submenu You can adjust the background illumination Press the : or 9 button until the Lighting of the monitor in the submenu.
  • Page 129 Driving systems Press the : or 9 button. Press the : or 9 button until the The background lighting is adjusted in Contrast submenu is highlighted. increments. Press the t button. Press the t button. The contrast setting is displayed. The submenus (menu level 2) are Press the : or 9 button.
  • Page 130: Monitor Menu

    Driving systems Press the : or 9 button until the If you select S and press the t Tint submenu is highlighted. button, the monitor goes back to the main menu (menu level 1). Press the t button. The color balance setting is displayed. Standard menu Press the : or 9 button.
  • Page 131: Switching Off The Monitor While Driving

    Driving systems Press the t button. Press the : or 9 button until the The main menu (menu level 1) is displayed desired setting is highlighted. page 125). Yes: all settings are overwritten with the Press the : or 9 button until the factory settings.
  • Page 132: Ashtray

    Features To open: fold out the ashtray. Features To remove the insert: press retaining Ashtray clip : down and remove the ashtray from the trim. Ashtray in the center console To replace the insert: insert the ashtray down into the trim and close it. Cigarette lighter WARNING Only hold the hot cigarette lighter by its knob.
  • Page 133: Stowage Space Above The Headliner

    Features Stowage compartment above the Stowage spaces and stowage windshield compartments Important safety notes WARNING You should only load the stowage spaces in such a way that the occupants cannot be injured by objects being thrown around the passenger compartment in the event of an accident, braking or sudden change in direction.
  • Page 134: Glove Box

    Features Stowage compartment in the center Glove box console Locked Stowage compartment with lid above the center Unlocked console Glove box handle To open: pull release handle ;. You can lock and unlock the glove box Lid : swings up. using the vehicle key.
  • Page 135: Cup Holders

    Features Eyeglasses compartment in the Folding table overhead control panel Twin co-driver's seat To open: press cover : of the eyeglasses Pull folding table : forwards by the tab. compartment. The eyeglasses compartment folds out. Fold folding table : down in the direction of the arrow and onto the seat cushion.
  • Page 136: Socket

    Features Front cup holder You can adjust the diameter of the cup holder. Place the beverage container in cup holder Push clamping arm B against the container. The folding table of the twin co-driver's seat is also equipped with a cup holder page 133).
  • Page 137: Communications

    Communications A navigation system does not supply information on the load-bearing capacity of bridges or the overhead clearance of underpasses. The driver remains responsible for the safety of the vehicle at all times. Observe legal requirements. Telephones, two-way radios and fax machines without an exterior antenna could interfere with the vehicle electronics and thus compromise the operational safety of the...
  • Page 138 In order to use the hands-free system, you will need a special bracket. The Sprinter accessories include brackets for various mobile phone models. Mobile phone brackets which are...
  • Page 139: Operation

    Useful information ......138 Driving tips ........138 Refueling ..........142 Transporting loads with the vehicle 144 Towing a trailer ......... 150 Operation in winter ......156 Service products ....... 156 Cleaning and care ......164 Maintenance ........169...
  • Page 140: Useful Information

    Driving tips traveling abroad. You can obtain a list of Useful information workshops at any authorized Sprinter Dealer. This Operator's Manual describes all models In some countries, only fuels with a higher as well as standard and optional equipment sulfur content are available.
  • Page 141 Driving tips Rules for driving off-road and then try to brake the vehicle using only the service brake. Never let the vehicle roll. WARNING Overloading the vehicle will increase the risk If you drive over obstacles or in ruts, the of the vehicle tipping over.
  • Page 142: Consumption

    Driving tips drive unit gear ratios the failure of mechanical assemblies as well as accidents. Clean and inspect the vehicle additional equipment (e.g. air-conditioning after any off-road use. Repair any damage system, auxiliary heating system). before using the vehicle again. Details concerning fuel consumption are recorded in the on-board computer;...
  • Page 143: Guarantee

    We recommend that you use an authorized of other road users. It does not, however, Sprinter Dealer for the programming of the relieve you of your responsibility to make sure maximum speed.
  • Page 144: Refueling

    Refueling have the fuel tank and fuel lines drained Refueling completely. Fuel The fuel filler flap is beside the front left-hand door when viewed in the direction of travel. It WARNING is only possible to open the fuel filler flap Fuel is highly flammable.
  • Page 145: Diesel Exhaust Fluid (Def)

    Refueling Only fill the fuel tank until the pump nozzle Damage that results from the use of switches off. additives or tap water leads to the loss of the New Vehicle Limited Warranty. Replace tank filler cap ; and turn clockwise.
  • Page 146: Transporting Loads With The Vehicle

    Transporting loads with the vehicle Fuel filler cap Turn tank filler cap : counter-clockwise and remove it. Remove tool A for unlocking tank filler cap ; from the footwell on the co-driver's Only fill up the DEF tank until the DEF level is visible in the filler neck.
  • Page 147: Securing A Load

    Transporting loads with the vehicle otherwise be injured by the load slipping or Do not allow the load, including passengers, being thrown around in the event of sharp to exceed the permissible gross vehicle braking, sudden changes in direction or on weight or the gross axle weight rating for your poor road surfaces.
  • Page 148: Load Distribution

    Transporting loads with the vehicle carriers in the "Carrier systems" section intervals during a long journey, and correct page 149). if necessary. Doors: close the sliding doors and rear Before loading doors. Tire pressure: check the tire pressure and WARNING correct if necessary ( page 288).
  • Page 149: Cargo Tie-Down Rings

    Transporting loads with the vehicle Observe the following notes: accordance with current standards (e.g. DIN EN). Do not stack loads higher than the upper Always use the cargo tie-down rings closest edge of the backrests. to the load to secure it and pad sharp edges Transport loads behind seats that are not for protection.
  • Page 150 Transporting loads with the vehicle Observe the information on the maximum loading capacity of the lashing points. If you use multiple lashing points to secure a load, you should observe the maximum loading capacity of the weakest lashing point. When you brake hard, for example, forces apply that can be far higher than the weight force of the transported load.
  • Page 151: Installing

    These mounting Installing/removing cargo tie-down elements are available at any authorized points for the loading rails Sprinter Dealer. To install: slide the cargo tie-down ring Securing rails through a recess in the loading rail close to...
  • Page 152: Towing A Trailer

    We recommend only using roof carriers You must observe the operating instructions that are tested and approved for the of the trailer tow hitch or ball coupling Sprinter. This will help avoid damage to the manufacturer. vehicle. If you want to retrofit securing rails, have WARNING it done at a qualified specialist workshop.
  • Page 153 Only use a ball coupling that characteristics will be different in comparison is approved for your vehicle with your with when driving without a trailer. Sprinter trailer tow hitch. More information on the availability, mounting and The vehicle/trailer combination: installation of the trailer electrics is...
  • Page 154: Ball Coupling Installing

    Have the entire trailer coupling checked at a periodically. qualified specialist workshop. If your vehicle is equipped with a Sprinter Driving tips trailer tow hitch, you need a ball coupling that Maintain a greater distance than you would is approved for the trailer tow hitch.
  • Page 155: Coupling Up A Trailer

    Towing a trailer Notes on the permissible dimensions and combination complies with local laws. This weights can also be found on the not only means where you live, but also identification plate of the trailer tow hitch. anywhere you are driving to. Information is Any qualified specialist workshop will be available from the police and local happy to advise you.
  • Page 156 Towing a trailer decreased gradient climbing capability and Do not disconnect a trailer with an a longer braking distance. engaged overrun brake. Otherwise, your vehicle could be damaged by the It is more susceptible to crosswinds and rebounding of the overrun brake. requires cautious steering.
  • Page 157: Power Supply

    Towing a trailer Checking the vehicle and trailer weight combination weight can lead to damage to the drivetrain, to the transmission or to the Make sure the weights of the towing vehicle trailer tow hitch. and the trailer comply with the maximum If the vehicle or the trailer is fully laden, the permissible values.
  • Page 158: Operation In Winter

    Service products You must not charge a trailer battery using Service products the power supply. Fuel You can obtain more information about installing the trailer electrics at a qualified Important safety notes specialist workshop. WARNING Fuel is highly flammable. Fire, naked flames Operation in winter and smoking as well as the use of auxiliary heaters (sparks) are therefore prohibited...
  • Page 159: Low Outside Temperatures

    At low outside temperatures, paraffin with a maximum of up to 5 Vol.-% Biodiesel) separation may cause the flow properties of for all Sprinter diesel engines with a Common the diesel fuel to be insufficient. Rail Direct Injector (CDI). Your vehicle is equipped with a fuel You may refuel with B5 bio-diesel if the bio- preheating system.
  • Page 160: Diesel Exhaust Fluid (Def)

    Service products Add this additive to the diesel in time, i.e. organs and eyes. This may result in burning before the flow properties of the diesel are eyes, nose and throat, as well as coughing and affected by paraffin separation. Malfunctions watering eyes.
  • Page 161: Engine Oil

    Service products Disposal The following MB Specifications for Service Products apply to your vehicle Observe country-specific laws and 228.51 regulations when disposing of DEF. 229.31 %Environmental note 229.51 Dispose of DEF in an environmentally These engine oils are of high quality and have responsible manner.
  • Page 162: Mixing

    Service products an approved engine oil of the specified SAE The Sheet Number (quality grade) and the class. SAE classification (viscosity) can be found on the designation on the oil bottle. Engine oil SAE classification Only by using engine oil with a particularly high quality grade, e.g.
  • Page 163: Transmission Oil Change

    Service products Change intervals for engine oil Service product Maintenance interval Product name/number Sheet Engine oil for diesel see the Maintenance see the Maintenance Booklet 228.51 engines Booklet 229.31 229.51 Transmission and steering oils Automatic transmission Service product Maintenance Product name/number interval Sheet Automatic transmission oil see the...
  • Page 164: Fluid Change

    Service products Further information can be obtained at any qualified specialist workshop. Brake fluid Every 2 years, have the brake fluid renewed with a brake fluid approved by the distributor WARNING named on the inside of the front cover and Brake fluid is hazardous to health.
  • Page 165: Antifreeze Additives See Coolant

    Service products Change intervals for brake fluid Service product Maintenance Product name/number interval Sheet Brake fluid see the Intac B026E 331.0 Maintenance Boiling point: 500 ‡ (260 †) Booklet Wet boiling point: 356 ‡ (180 †) damage to the coolant system and reduce Coolant the engine's service life.
  • Page 166: Refrigerant

    Always follow the instructions for use of the your vehicle. care products. Preferably use Sprinter car care products. Do not use fuel as a cleaning agent. Fuel is They are specially adapted to Sprinter highly flammable and constitutes a health vehicles and to the latest technology.
  • Page 167: Cleaning And Care

    Cleaning and care Do not use dry, coarse or hard cloths and WARNING do not scrub. You could otherwise scratch Never use openings in the bodywork as steps. or damage the surfaces. You may otherwise damage the vehicle or lose your footing and injure yourself or others.
  • Page 168: Cleaning And Care

    Cleaning and care PARKTRONIC sensors In order to avoid consequential damage, repair damage caused by loose chippings and remove any dirt immediately, in particular: insect remains bird droppings flash rust tree resin oils and grease fuels tar stains PARKTRONIC sensors (example: front bumper, left salt residue side of vehicle) Wash your vehicle more frequently if it gets...
  • Page 169: Cleaning

    Cleaning and care Make sure not to put any wax on the lens of Therefore, do not use: rear-view camera : when waxing the dry cloths vehicle. If necessary, remove the wax using abrasive products water, shampoo and a soft cloth. solvents Do not use dry, coarse or hard cloths and cleaning products containing solvents...
  • Page 170: Automatic Car Wash

    If these are dirty, that the exterior mirrors are fully folded out consult a qualified specialist workshop, again when you leave the automatic car e.g. an authorized Sprinter Dealer. wash. Make sure that the side windows are completely closed, that the ventilation/...
  • Page 171: Maintenance

    Maintenance wheel bolts (wheel nuts) or the retainer WARNING springs for the wheel-balancing weights. Dirt on the brake discs and brake pads/ linings can impair braking performance (up to the point of total failure). This could lead to an After driving off-road or on accident.
  • Page 172: Service Interval Display

    Maintenance after the manufacturer has submitted a Do not run the engine for longer than damage report. necessary when the vehicle is stationary. WARNING Before carrying out maintenance operations Service interval display and repairs, you must read the sections referring to maintenance operations and General notes repairs: The service interval display shows a due...
  • Page 173 Maintenance Service due date exceeded Hood An authorized Sprinter Dealer resets the Opening the hood service indicator when the service has been carried out. WARNING Do not pull the release lever while the vehicle Vehicles with steering wheel buttons is in motion. If you do so, the hood may open If you have missed the service due date, one up and block your view.
  • Page 174: Expansion Tank

    Maintenance Pull release handle :. Lower the hood and let it drop shut from a height of approximately 1 ft (30 cm). The hood is released. The hood engages audibly. If the hood can Make sure that the windshield wipers are be raised slightly, it is not properly not folded away from the windshield.
  • Page 175: Fluid Level

    Maintenance If a large quantity of coolant is lost, have the cause traced and rectified at a qualified specialist workshop. Clutch system and brake system WARNING Brake fluid is hazardous to health. Do not swallow brake fluid. See a doctor immediately if you swallow brake fluid.
  • Page 176: Driving Tips

    Maintenance Winterwash to prevent the water from freezing on the windshield. Brake fluid reservoir cap The brake fluid level must be between the MIN and MAX marks. The washer fluid reservoir contains approximately 6.3 US qt (6.0 l). If the brake fluid does not reach the Mix the washer fluid to the appropriate MIN mark, the vehicle's hydraulic system mixing ratio in a container beforehand.
  • Page 177 Maintenance 5 minutes, repeat the engine oil level check Engine oil Add the amount of oil after a further 5 minutes. Add 1.0 shown ( page 176). If an oil level reading is still not displayed, quart Check the engine oil check the engine oil level with the oil level again after a few Engine oil...
  • Page 178: Adding

    Maintenance Checking the engine oil level using the damage. Be very careful when adding dipstick engine oil. Add the amount of oil required. Vehicles with a red oil dipstick: only check the oil level when the engine is at normal Do not add too much oil.
  • Page 179: Vehicle Assemblies

    Maintenance Leave the filter mat to dry. Do not fold the wiper arm onto the windshield without a wiper blade. You can The filter mat must not be cleaned or dried otherwise damage the windshield. in a machine. Only hold the wiper blade by the wiper To re-insert the filter mat: insert the filter arm.
  • Page 180: Battery

    Maintenance %Environmental note Batteries Batteries contain pollutants. It is Important safety notes against the law to dispose of them with the household garbage. They WARNING must be collected separately and Risk of explosion. recycled to protect the Explosive oxyhydrogen is environment.
  • Page 181: Disconnecting

    Maintenance Disconnecting the battery Important safety notes WARNING If the positive terminal of the connected battery comes into contact with vehicle parts, there is a risk of a short circuit. This could cause the flammable gas mix to ignite. You and others could be seriously injured.
  • Page 182: Removing/Installing

    Maintenance Removing the battery cover in the driver's Disconnecting the additional battery footwell Additional battery in the engine compartment Remove screws ; and slide cover : in Switch off all electrical consumers. the direction of the arrow. Remove the key from the ignition lock. The screws must protrude beyond the Open the hood ( page 171).
  • Page 183: Charging

    Maintenance damage to the paintwork or acid corrosion on the vehicle. There is a risk of acid burns during the charging process due to the gases which escape from the battery. Do not, therefore, lean over the battery while it is being recharged.
  • Page 184: Notes On Care

    Maintenance Battery care Please always observe the following notes: dirty battery clamps and battery surfaces cause leak currents, which lead to the batteries discharging. Always keep the battery terminals and battery surfaces clean and dry. Grease the battery terminals, particularly the terminal undersides, with a light coating of acid- resistant grease.
  • Page 185 Useful information ......184 Where will I find...? ......184 Troubleshooting ........ 189 Engine ..........223 Flat tire ..........224 Electrical system ......235 Batteries for the remote control ..251 Opening/closing in an emergency .. 252 Automatic transmission ....253 Jump starting, tow-starting and towing away ........
  • Page 186: Warning Lamp

    Where will I find...? Useful information This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
  • Page 187: Chock

    Where will I find...? Wheel chock Cargo Van/Passenger Van Locked Unlocked Wheel chock in the load/passenger compartment Pull restraining cable : down slightly and then remove it from bracket ;. Remove the chock. When stowing it away, make sure that the chock is secured in the retainer by the restraining cable.
  • Page 188: Fire Extinguisher

    Where will I find...? Pull shackles ; upwards. Take fire extinguisher : out of its holder. Please read the instructions on the fire extinguisher carefully and familiarize yourself with its operation. Tire sealant The Premium tire sealant is located in the stowage compartment in the right-hand door Locked sill.
  • Page 189 Where will I find...? Cargo Van/Passenger Van Use the pump lever to lift the spare wheel beyond the rear edge of the spare wheel Bolt covers for the safety catches (example: Cargo carrier. Van) Carefully remove the spare wheel from the Open the tailgate.
  • Page 190 Where will I find...? Raise spare wheel carrier ? with the pump lever and unhook right-hand safety catch :. Slowly lower spare wheel carrier ? down to the ground. Lift spare wheel carrier ? slightly and pull the pump lever out of the sleeve. Use the pump lever to lift the spare wheel beyond the rear edge of the spare wheel carrier.
  • Page 191: Malfunctions

    Troubleshooting Troubleshooting Indicator and warning lamps in the instrument cluster WARNING If service work is not carried out correctly, the operating safety of your vehicle may be affected. This could cause you to lose control of your vehicle and cause an accident. Moreover, the safety systems may no longer be able to protect you or others as they are designed to do.
  • Page 192: Indicator Lamps

    Troubleshooting Problem Possible causes/consequences and M Solutions h ! : b Risk of accident ® The yellow ESP , ABS EBD has been deactivated due to undervoltage. and ASR/BAS warning The battery may not be being charged. lamps, and the red The rear wheels could lock sooner than expected when you apply brake system warning the brakes.
  • Page 193 Troubleshooting Problem Possible causes/consequences and M Solutions : The yellow ASR/ Risk of accident BAS indicator BAS has been deactivated due to a malfunction. lamp is lit while The brake system continues to function normally, but without the engine is electronic support.
  • Page 194: Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions ! The yellow ABS Risk of accident indicator lamp is ABS has been deactivated due to undervoltage. The battery may lit while the not be being charged. engine is The brake system continues to function normally, but without running.
  • Page 195: Charge Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions + The red SRS Risk of injury warning lamp The restraint systems have malfunctioned. The air bags or belt does not go out tensioners could be triggered unintentionally or might not be approximately triggered at all in the event of an accident.
  • Page 196: Warning Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions 4 The yellow The oil level has dropped to the minimum level. engine oil level Check the engine oil level and add at the nearest gas station warning lamp page 174). lights up after If there is visible oil loss from the engine, have the malfunction the engine is rectified immediately at a qualified specialist workshop.
  • Page 197: Warning Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions 4 The yellow There is a malfunction in the engine oil level display. engine oil level Have the vehicle checked immediately at a qualified specialist warning lamp workshop. lights up repeatedly while the vehicle is in motion.
  • Page 198: Check Engine Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions The yellow The fuel filler cap is not closed. reserve fuel Close the fuel filler cap. warning lamp You will hear a click when the fuel filler cap is closed fully. lights up while If the malfunction continues to be displayed, have it rectified the engine is immediately at a qualified specialist workshop.
  • Page 199: Air Filter Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions ; The yellow The exhaust gas aftertreatment is malfunctioning or an emission check engine relevant malfunction has occurred. This malfunction or defect can indicator lamp damage the exhaust gas aftertreatment. lights up while After the first message and under normal operating conditions, the engine is you can drive on for up to approximately 500 miles (800 km).
  • Page 200: Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions h US vehicles The tire pressure monitor has malfunctioned. only: Have the tire pressure monitor and the wheels checked at a The yellow tire qualified specialist workshop. pressure monitor warning lamp flashes for 60 seconds and then remains lit.
  • Page 201: Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions b When the key is A bulb in the exterior lighting (with the exception of the front turned to perimeter lamps and trailer lighting) is defective position 2 in the Replace defective bulbs as soon as possible ( page 235).
  • Page 202 Troubleshooting Vehicles without steering wheel buttons Warnings, malfunctions or additional information may also be shown in the display. The following tables show all the display messages. For certain display messages, a warning tone or a continuous tone will also sound. Vehicles with steering wheel buttons The on-board computer shows warnings, malfunctions or additional information in the...
  • Page 203: Vehicles Without Steering Wheel Buttons

    Troubleshooting Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M Solutions NO TPMS TPMS message is displayed for 30 seconds. The message is also displayed after 30 seconds. The tire pressure monitor has malfunctioned. Have the tire pressure monitor and the wheels checked at a qualified specialist workshop.
  • Page 204: Refilling

    Troubleshooting Display messages Possible causes/consequences and M Solutions ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sounds. DEF Chk The DEF supply has dropped below 1.5 US gal (5.5 l). After the message appears for the first time and under normal driving conditions, the remaining DEF supply will last for approximately 1000 miles (1600 km).
  • Page 205: Abs (Anti-Lock Braking System) Display Message

    Troubleshooting Display messages Possible causes/consequences and M Solutions The exhaust gas aftertreatment system is defective or an emissions-relevant malfunction has occurred. The defect or malfunction can result in damage to the exhaust gas aftertreatment system. Visit a qualified specialist workshop immediately. In addition, the yellow å...
  • Page 206 Troubleshooting Display messages Possible causes/consequences and M Solutions Risk of accident Unavailable ABS has been deactivated due to undervoltage. The battery might not be charging. The brake system is still available with the normal braking effect. Drive on carefully. Visit a qualified specialist workshop immediately. The Diesel Exhaust Fluid (DEF) supply has dropped below Check Diesel 1.5 US gal (5.5 l).
  • Page 207: Display Message

    Troubleshooting Display messages Possible causes/consequences and M Solutions ® has been deactivated due to undervoltage. This also deactivates cruise control. Unavailable The battery might not be charging. The vehicle's stability is no longer automatically regulated at an early stage. Engine power output may be reduced. Drive on carefully.
  • Page 208 Troubleshooting Symbol messages on vehicles with steering wheel buttons Display messages Possible causes/consequences and M Solutions å The Diesel Exhaust Fluid (DEF) supply has dropped below the 0.8 US gal (30 l) reserve mark. XX starts remaining After the message appears for the first time, the remaining DEF supply will last for approximately 1000 miles (1600 km) and the engine can then only be started another 16 times.
  • Page 209: Display Message

    Troubleshooting Display messages Possible causes/consequences and M Solutions Risk of accident BAS has been deactivated due to a malfunction. Visit workshop The brake system continues to function normally, but without electronic support. Drive on carefully. Visit a qualified specialist workshop immediately. ASR and BAS have been deactivated due to undervoltage.
  • Page 210: Display Message

    Troubleshooting Display messages Possible causes/consequences and M Solutions Risk of accident EBD has been deactivated due to undervoltage. Brake force The battery might not be charging. distribution The rear wheels could lock sooner than expected when you apply the brakes. Pull over immediately, paying attention to road and traffic conditions.
  • Page 211: Troubleshooting

    Troubleshooting Display messages Possible causes/consequences and M Solutions The coolant temperature is too high. If the vehicle is stopped after being subjected to extreme loads, Coolant Stop, turn the coolant warning lamp may come on when the ignition is engine off switched on or the engine is restarted.
  • Page 212: Display Message

    Troubleshooting Display messages Possible causes/consequences and M Solutions There is not enough oil, or no oil in the engine. There is a danger of engine damage. Engine oil level Pull over immediately, paying attention to road and traffic Stop, turn engine conditions.
  • Page 213: Display Message

    Troubleshooting Display messages Possible causes/consequences and M Solutions The fuel level has fallen into the reserve range. Refuel at the nearest gas station ( page 142). Reserve fuel Drive to a gas station You are already driving at walking pace, even though not all the doors are closed.
  • Page 214: Troubleshooting

    Troubleshooting Display messages Possible causes/consequences and M Solutions The left-hand turn signal is faulty. Replace the bulb as soon as possible ( page 235). Turn signal left The right-hand turn signal is faulty. Replace the bulb as soon as possible ( page 235).
  • Page 215: Troubleshooting

    Troubleshooting Display messages Possible causes/consequences and M Solutions The front left parking lamp/standing lamp is faulty Replace the bulb as soon as possible. Standing lamp front left The front right standing lamp/standing lamp is faulty Replace the bulb as soon as possible ( page 235).
  • Page 216: Ata (Anti-Theft Alarm-System) Ata Troubleshooting

    Troubleshooting Problem Possible causes/consequences and M Solutions One or more indicator Insufficient voltage is available because too many consumers are lamps in the c switched on. button for the seat The seat heating has switched off automatically. heating are flashing. Switch off non-essential consumers, e.g.
  • Page 217: Engine

    Troubleshooting Problem Possible causes/consequences and M Solutions A warning tone sounds. You have opened the driver's door and forgotten to switch off the lights. Turn the light switch to $. A warning tone sounds. Risk of injury You have not fastened your seat belt. Fasten your seat belt ( page 34).
  • Page 218: Malfunction

    Troubleshooting Problem Possible causes/consequences and M Solutions The engine does not The exhaust gas aftertreatment is faulty, an emission-relevant start. malfunction has occurred or the DEF reserve has been used up. The engine management prevents the engine from starting. The starter motor cannot be heard.
  • Page 219: Malfunctions

    Troubleshooting Problem Possible causes/consequences and M Solutions The transmission The transmission is losing oil. malfunctions when Have the transmission checked immediately at a qualified shifting gear. specialist workshop. The acceleration The transmission is in emergency mode. characteristics have It is only possible to shift into second gear or reverse gear R. deteriorated Stop the vehicle.
  • Page 220: Indicator Lamp

    Troubleshooting Problem Possible causes/consequences and M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC When you press the f switch, the red segments in the warning displays are lit. PARKTRONIC warning displays light up again and the warning tone A warning tone also sounds for approximately two seconds.
  • Page 221: Malfunction

    Troubleshooting Problem Possible causes/consequences and M Solutions The speed cannot be The display is showing a message of high priority and cannot set when cruise control therefore show a change in speed. is activated Proceed as instructed by the message in the display. Deactivate cruise control White stripes appear on The rear view camera is exposed to very bright white light or...
  • Page 222: Malfunction

    Troubleshooting Problem Possible causes/consequences and M Solutions The auxiliary heating The fuse is blown. switches off Replace the fuse; see the "Fuse allocation" supplement. automatically and/or Have the cause of the blown fuse determined at a qualified cannot be switched on. specialist workshop.
  • Page 223 You have lost a key. Have the key deactivated at an authorized Sprinter Dealer. Report the loss immediately to the vehicle insurers. If necessary, have the mechanical locks replaced. Your qualified specialist workshop will be happy to provide you with a replacement.
  • Page 224: Fogged Up

    Troubleshooting Problem Possible causes/consequences and M Solutions The headlamps are Air humidity is very high. fogged up on the inside. Drive with the headlamps switched on. The headlamps are clear after a short distance. The headlamps are The headlamp housing is not sealed and moisture has been able fogged up on the inside.
  • Page 225: Fuel Filter With Water Separator

    Engine Problem Possible causes/consequences and M Solutions The fuel tank has run There is air in the fuel system. completely dry. Bleed the fuel system ( page 224). Fuel is leaking from the Risk of explosion vehicle. The fuel line or the fuel tank is faulty. Leaking fuel creates a risk of fire or explosion.
  • Page 226: Bleeding The Fuel System

    Flat tire cause checked immediately at a qualified Schrader. These have been tested for use on specialist workshop. your vehicle. Use only tire valves of type: TR 600 for the vehicle types 2500 Bleeding the fuel system TR 418 for the vehicle types 3500 If you have driven a vehicle until the fuel tank Using other tire inflation valves or valves is empty, the engine may not be able to be...
  • Page 227 If tire sealant is swallowed, immediately For this reason, we recommend an authorized rinse your mouth out thoroughly and drink Sprinter Dealer. In particular, work relevant to plenty of water. safety or on safety-related systems must be Do not induce vomiting. Consult a doctor carried out at a qualified specialist workshop.
  • Page 228 Flat tire Single tire Tire sealant bottle for single tires Valve Hook Tire sealant bottle with hook, hose and Button valve core extractor Lever Valve core extractor Tire valve Pull knob F out of valve core extractor H as far as it will go. Remove the cap from valve I on the defective tire.
  • Page 229 Flat tire Twin tires, inner wheels You could otherwise damage the vehicle's electrics. Start the engine. Press I on tire inflation compressor switch :. The tire inflation compressor is activated. The tire sealant is then pumped into the tire and the tire pressure is increased. Run the tire inflation compressor for at least 10 minutes until tire sealant bottle D is completely empty and a minimum tire...
  • Page 230 Flat tire Pull knob H out of valve core extractor The air pump can be used again once it has cooled down. F as far as it will go. Screw valve core extractor F clockwise Inflate the tire using the tire inflation compressor until the recommended tire onto tire valve J.
  • Page 231 Flat tire Tire valve Valve tool with handle and turning piece Angled connecting piece Handle Turning piece Angled connecting piece Hook Remove the cap from valve G on the defective tire. Hook tire sealant bottle D into the upper Guide the valve tool through the gap in the vent hole in the wheel using hook I.
  • Page 232 Flat tire Start the engine. Do not drive any further. Notify a qualified Press switch : on the tire inflation specialist workshop. compressor to position I. Then, press 0 on tire inflation compressor The tire inflation compressor is activated. switch :. The tire sealant is then pumped into the tire The tire inflation compressor is and the tire pressure is increased.
  • Page 233: Changing

    Flat tire Pull away immediately. Changing a wheel in the event of a flat This enables the tire sealant to distribute tire inside the tire and create a more effective Important safety notes seal. Stop driving after about 3 minutes and WARNING check the tire pressure, e.g.
  • Page 234: Jacking Points

    Flat tire unscrew the wheel bolts or wheel nuts To avoid the risk of causing serious or even completely. fatal injury or damage to the vehicle, do not change wheels on uphill and downhill gradients. Hydraulic jack Insert the third rod of the jack pump lever On a level road: into the lug wrench extension.
  • Page 235 On the chassis version, the jacking point is continue driving. located next to the front leaf spring support. We therefore recommend that you use only the wheel bolts and wheel nuts approved for Sprinter vehicles for safety reasons. Other wheel bolts or wheel nuts could work loose.
  • Page 236 Flat tire Clean the wheel and wheel hub contact For wheels with wheel nuts: surfaces. On the front wheels, push the wheel nut Push the wheel onto the wheel hub and cover onto the wheel bolts. press it on. Screw in three wheel nuts over the fixing discs of the wheel nut cover.
  • Page 237: Changing Bulbs

    Electrical system Tighten all the wheel bolts or wheel nuts Retightening wheel nuts/wheel bolts evenly in the sequence indicated using the WARNING extended lug wrench. The wheels could work loose if the wheel nuts The tightening torque is: and bolts are not tightened to the specified 177 lb-ft (240 Nm) (steel wheel) / tightening torque.
  • Page 238: Headlamps

    Electrical system Changing bulbs DANGER Xenon bulbs are under high voltage. You could Front bulbs get an electric shock and be seriously or even fatally injured if you touch the electric contacts on Xenon bulbs. Therefore, do not remove the cover on Xenon bulbs. Do not change the Xenon bulbs yourself, but have them replaced at a qualified specialist workshop.
  • Page 239 Electrical system High-beam headlamps/cornering lamps, Fold housing cover ; against the low-beam headlamps headlamp casing. Push catches : up until you feel them engage. Turn signal lamps Switch off the lights. Open the hood ( page 171). Press catches : down. Lift housing cover ;...
  • Page 240: Backup Lamp Changing Bulbs

    Electrical system Pull the bulb out of the bulb holder. Press a new bulb into the bulb holder. Insert the bulb holder into the reflector. Replace cap : and turn it clockwise to the stop. Rear bulbs Chassis (example: Cab Chassis) Lights Bulb type Perimeter lamp/...
  • Page 241 Electrical system License plate lamp Switch off the lights. Undo screws : and remove the rear lamp lens in the direction of the arrow. Pull the connector off the bulb holder. Switch off the lights. Insert a screwdriver or similar implement into recess ;...
  • Page 242: Perimeter Lamp

    Electrical system Entry lamp W 5 W Turn the bulb counterclockwise by pressing lightly and pull it out of the bulb holder. Press a new bulb into the bulb holder and screw in clockwise. Position lamp lens ; and tighten screws : again.
  • Page 243: Fuses

    General safety notes housing : with a suitable implement, e.g. WARNING a screwdriver. Only use fuses approved for Sprinter with the Pry off lamp housing :. fuse rating specified for the respective For interior lights without a switch, fold systems. Do not repair or bypass defective back protective cover =.
  • Page 244: Main Fuse Box

    Electrical system Blown fuses must be replaced with fuses of the same rating and which have the amperage specified in the following overview. Fuses of the same rating can be recognized by the color and amperage. A qualified specialist workshop will be happy to advise you. The fuses and relays for the standard equipment are located in the main fuse box in the footwell on the left-hand side of the...
  • Page 245 Electrical system Arrangement Fuses Consumer Fuse Fuse-relay box (SRB) rating Consumer Fuse Terminal 87 (4) 10 A rating Terminal 15 R vehicle 15 A Horn 15 A Air bag control unit 10 A ESTL (electric steering 25 A Cigarette lighter/glove 15 A lock) ignition lock box lamp/radio/loading...
  • Page 246 Electrical system Fuse block F55/2 Consumer Fuse rating Consumer Fuse rating Interior lighting 7.5 A Radio 15/20 A Co-driver power window 25 A switch/terminal 30/2 Mobile phone/ 7.5 A SAM (signal acquisition tachograph/additional and actuation module) recorder Engine control unit Blower, front/auxiliary 30 A heating blower setting 1...
  • Page 247 Electrical system Pre-fuse box in the battery compartment in the footwell on the left-hand side of the vehicle F59 Consumer Fuse rating Preglow relay/ 80/40 A secondary air pump Air-conditioning system 60/40 A cooling fan, cab SAM (signal acquisition 80 A and actuation module)/ fuse and relay box Auxiliary battery/...
  • Page 248: Fuse Box Under The Left Front Seat

    Electrical system Relays in the main fuse box Relays Description K40/9 Horn relay K40/9 Windshield wiper setting 1/2 relay K40/9 Fuel pump relay K40/9 Windshield wipers on/off relay K40/9 Starter relay, terminal 50 K40/9 Relay, terminal 15 R (normally open contact) K40/9 Engine control unit relay, terminal 87 K40/9...
  • Page 249 Electrical system Arrangement Fuses Consumer Fuse Fuse block F55/3 rating Consumer Fuse ECO Start/EGS control 5/10 A rating unit (electronic gearbox control) Mirror setting/rear window defroster Terminal 15 all-wheel drive, control unit Rear window wiper 30 A ESM (electronic selector 10 A Auxiliary heating, digital module)
  • Page 250 Electrical system Fuse block F55/4 Consumer Fuse rating Consumer Fuse rating Non-MB body electrics/ 10/15 A 12V socket rear left, Terminal 30, body/ 25 A cargo compartment/ equipment passenger compartment manufacturer 12 V socket under the 15 A Terminal 15, body/ 15 A base of driver's seat equipment...
  • Page 251 Electrical system Consumer Fuse Consumer Fuse rating rating 5/10 A Electrical step, sliding 10 A relay supply, door, right vehicles with exhaust gas aftertreatment/ Electrical step, sliding 10 A KEYLESS ENTRY door, left Sliding door closing 15/30 A Electrical step, control assistance, right/ system electric sliding door,...
  • Page 252 Electrical system Relays in the seat base of the left front seat Relays Description Unassigned — Load relief relay, terminal 15 K41/3 Load relief relay, terminal 15 (2) Air injection/SAP relay K110 relay, vehicles with exhaust gas aftertreatment K41/5 Starter relay, terminal 15 K13/5 Rear window defroster relay 1 K13/6...
  • Page 253 Batteries for the remote control Relays Description K88/1 Body manufacturer relay, terminal 61 (D+) Loading tailgate relay Comfort illumination relay Headlamp cleaning system relay K51/10 Beacon with siren relay K39/3 ATA (anti-theft alarm system) relay, horn K108 Perimeter lamp relay K116 License plate lamp relay (courier vehicles) K23/2...
  • Page 254: Opening/Closing

    Opening/closing in an emergency %Environmental note Batteries contain toxic substances. It is illegal to dispose of them with household waste. Batteries must be collected separately and be recycled in an environmentally responsible manner. Dispose of old batteries in an environmentally responsible manner.
  • Page 255: Releasing The Parking Lock Manually

    Jump starting, tow-starting and towing away Automatic transmission In the event of a malfunction, it is possible to manually release the selector lever from the lock in parking position P, e.g. to have the vehicle towed away. Pull R-clips ; on both rods : on the underside of the step out of their respective pins.
  • Page 256: Preparation

    Jump starting, tow-starting and towing away has a jump-starting connection point in the section and with insulated battery terminal engine compartment. clamps. The additional battery in the engine Make sure that the two vehicles do not compartment is not suitable for jump-starting touch.
  • Page 257: Towing

    Jump starting, tow-starting and towing away Then, use other positive terminal Towing clamp : of the jumper cable to turn the General notes red protective cap of the jump-starting connection point clockwise and slide it WARNING back and connect positive terminal Tow the vehicle using a rigid towing bar if: clamp : to positive terminal A of the the engine is not running.
  • Page 258: Towing Eye

    Jump starting, tow-starting and towing away Insert cover : with the lug at the bottom WARNING and press it in at the top until it engages. A propeller shaft could fall off as it is being Place the towing eye and lug wrench back removed and injure you.
  • Page 259: Transporting

    Jump starting, tow-starting and towing away With front axle damage Turn the key to position 1 in the ignition lock. Raise the front axle. WARNING A propeller shaft could fall off as it is being removed and injure you. Secure the propeller shaft before removal to prevent it from falling down, e.g.
  • Page 261 Useful information ......260 Important safety notes ....260 Operation ........... 261 Operation in winter ......262 Tire pressure ........263 Loading the vehicle ......269 Maximum tire load ......273 Tire labeling ........274 Definition for tires and loading ..276 Changing wheels .......
  • Page 262: Useful Information

    Important safety notes Using other tire inflation valves or valves made by other manufacturers can result in Contact an authorized Sprinter Dealer if you tire pressure loss and thereby impair the require information on tested and operating safety of the vehicle.
  • Page 263: Operation

    Operation approved by the distributor named on the Operation inside of the front cover. Notes on driving Regularly check the pressure of all the tires including the spare wheel, particularly prior If the vehicle is heavily laden, check the tire to long trips, and correct the pressure pressures, and correct them, if necessary.
  • Page 264: Operation In Winter

    Operation in winter Operation in winter Please bear the following in mind Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter. Observe the notes under "Winter driving" in the "Operation" section ( page 279). Driving with summer tires Bar marking : for tread wear is integrated At temperatures below 45 ‡...
  • Page 265: Tire Pressure

    For reasons of safety we only recommend Tire pressure specifications using snow chains or traction aids that are approved for the Sprinter. The snow chains or WARNING traction aids must be of class U or meet the Follow recommended tire inflation pressures.
  • Page 266: Checking

    Tire pressure placard or the tire pressure plate on the Information placard or the tire pressure B-pillar on the driver's side of the vehicle plate on the B-pillar on the driver's side of the page 264). vehicle. Use a tire pressure gauge intended for this The data shown on the following tire data purpose.
  • Page 267: Maximum

    Tire pressure Underinflated or overinflated tires affect handling and fuel economy, and are more likely to fail from being overheated. Underinflated tires Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, WARNING wear unevenly, increase stopping distance, Follow recommended tire inflation pressures.
  • Page 268: Tire Pressure Monitor

    Tire pressure pressure drops in one or more of the tires. The Do not overload the tires by exceeding the tire pressure monitor only functions if the specified load limit as indicated on the Tire correct wheel electronics units are installed and Loading Information placard on the on all wheels.
  • Page 269 Tire pressure of driving, the current tire pressure of each and tire tread life, and may affect the vehicle's tire is shown in the on-board computer handling and stopping ability. Please note that the TPMS is not a substitute The tire pressure values indicated by the for proper tire maintenance, and it is the on-board computer may differ from those driver's responsibility to maintain correct tire...
  • Page 270 Tire pressure Reactivating the tire pressure monitor The tire pressure values indicated by the on-board computer may differ from those In most cases, the tire pressure monitor measured at a gas station using a pressure detects the new reference values gauge.
  • Page 271: Loading The Vehicle

    Loading the vehicle Vehicles with steering wheel buttons tires can also result in handling or steering Turn the key to position 2 in the ignition problems, or brake failure. lock. Press the V or U button on the steering wheel repeatedly until the standard display ( page 80) appears.
  • Page 272 Loading the vehicle shown. The number of seats in your vehicle Tire and Loading Information placard can be found on the Tire and Loading Only for vehicles with a gross vehicle weight Information placard. rating of less than 10,000 lbs(4536 kg). Maximum permissible gross vehicle weight rating The details on the Tire and Loading...
  • Page 273 Loading the vehicle 150 lb passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs (1400 - 750 (5 x 150) = 650 lbs). Step 5: Determine the combined weight of luggage and cargo being loaded on the vehicle.
  • Page 274 Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a cargo limit of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you always use the actual load limit for your vehicle stated on the vehicle's Tire and Loading Information placard ( page 270).
  • Page 275: Maximum Tire Load

    Maximum tire load Example 1 Example 2 Example 3 Step 3 Permissible cargo 1500 lbs 1500 lbs 1500 lbs and trailer load/ (680 kg) - (680 kg) - (680 kg) - noseweight 750 lbs (340 kg) 540 lbs (245 kg) 150 lbs (68 kg) = (maximum gross = 750 lbs...
  • Page 276: Tire Labeling

    Tire labeling The actual values for tires are specific to Tire size designation, load bearing each vehicle and may deviate from the index and speed index values in the illustration. Maximum tire load : is the maximum permitted weight for which the tire is approved.
  • Page 277 Tire labeling Tire code: tire code ? specifies the tire type. WARNING "R" represents radial tires. "D" represents Even when permitted by law, never operate a diagonal tires, "B" represents diagonal radial vehicle at speeds greater than the maximum tires. speed rating of the tires.
  • Page 278: Definition For Tires And Loading

    Definition for tires and loading Tire type code: tire type code ? can be Further information on the reading of tire information can be obtained at any qualified used by the manufacturer as a code to specialist workshop. describe specific characteristics of the tire. Date of manufacture: date of manufacture A provides information about the age of a DOT, Tire Identification Number (TIN)
  • Page 279 Definition for tires and loading DOT (Department of Transportation) Wheel rim Tires with the DOT label fulfill the The part of the wheel on which the tire is requirements of the U.S. Department of mounted. Transportation. GAWR (Gross Axle Weight Rating) Average weight of vehicle occupants The GAWR is the maximum gross axle weight The number of occupants for which the...
  • Page 280 Definition for tires and loading Weight Rating is specified on the vehicle Maximum permissible tire pressure identification plate on the driver seat frame Maximum permissible tire pressure for one page 285). tire. Maximum weight of the laden vehicle Maximum load on one tire The maximum weight is the sum of the curb Maximum load on one tire.
  • Page 281: Changing Wheels

    Changing wheels Tire bead TWR (permissible trailer drawbar load) The tire bead ensures that the tire sits securely on the wheel. There are several steel The TWR is the maximum permissible weight wires in the bead to prevent the tire from that may act on the ball coupling of the trailer coming loose from the wheel rim.
  • Page 282: Checking

    Only have tires replaced at a qualified Sprinter Dealer. The vehicle handling specialist workshop. characteristics could otherwise be affected. Otherwise, the operating reliability and road safety of the vehicle could be jeopardized.
  • Page 283: Direction Of Rotation

    Changing wheels tires, an arrow on the sidewall shows the prescribed direction of rotation of the tire. Twin rear tires If the tires have identical dimensions, you may rotate the tires at the front axle and the inner wheels at the rear axle in pairs so that the tires' original direction of rotation remains the same.
  • Page 285 Useful information ......284 Genuine Sprinter parts ..... 284 Vehicle electronics ......284 Identification plates ......285 Operating data ........287 Capacities .......... 294...
  • Page 286: Useful Information

    Only have engine electronics and the accept no responsibility for the use of such corresponding parts, such as control units, parts in a Sprinter, even if they have been sensors or connector leads, serviced in a independently or officially approved.
  • Page 287: Identification Plates

    Identification plates radios in the vehicle, you must obtain formal Vehicle identification plates approval. Further information can be obtained from any Sprinter Dealer. The vehicle identification plate with the vehicle identification number (VIN), the paint Damage or consequential damage arising...
  • Page 288: Tire And Loading Information Label

    Identification plates Example: chassis identification plate (US vehicles) Engine compartment VIN (stamped on the rear wall of the engine compartment) Paint code Engine number (stamped on the crankcase) Emission Control Information and engine label Example: vehicle identification plate (vehicles for Canada) Paint code Example: Emission Control Information label...
  • Page 289: Operating Data

    Operating data The Tire and Loading Information label also shown. Always observe the specifications specifies the number of seats and the on your vehicle's tire label. permissible load. The tire pressure information applies to all load levels up to the permissible gross weight and is only valid for original tires in their cold state.
  • Page 290: Wheels And Tires

    Observe the tire load rating and speed rating required for your vehicle. Information on wheels and tires can be obtained at any authorized Sprinter Dealer. Data on the original tires can be found on the Tire and Loading Information placard on the B-pillar on the driver's side of your vehicle ( page 286).
  • Page 291 Operating data Tire pressure to be set: prescribed tire WARNING pressure +20 kPa (+0.2 bar/+3 psi). Underinflated tires: The pressure difference between tires on jeopardize driving safety any one axle must be no greater than damage or destroy the tires 10 kPa (0.1 bar/1.5 psi).
  • Page 292 Operating data Tire pressure table Tires Permissible axle loads (see vehicle identification plate) Front axle Rear axle 3970 lbs 4080 lbs 4410 lbs 5360 lbs 7060 lbs 7720 lbs (1801 kg) (1851 kg) (2000 kg) (2431 kg) (3202 kg) (3502 kg) LT 215/85 R 16 —...
  • Page 293: Trailer Tow Hitch

    For safety reasons, we recommend that WARNING you only use roof carrier systems that have been tested and approved for the Sprinter. If you have mounted a roof carrier, the This will help to avoid damage. vehicle’s handling, steering and braking...
  • Page 294 Operating data approved for your vehicle and Sprinter trailer tow hitch. You can also find information on the permitted dimensions of the ball coupling on the identification plate of the trailer tow hitch. You can obtain advice from a qualified specialist workshop.
  • Page 295 Operating data Maximum permitted weights and loads Type of Gross Gross Gross Gross Trailer Maximu vehicle vehicle front axle rear axle combinati load weight load load permiss. GVWR GAWR GAWR nose weight (FA) (RA) weight GCWR 2500 8,550 lbs 3,970 lbs 5,360 lbs 13,550 lbs 5,000 lbs...
  • Page 296: Capacities

    Capacities Capacities Engine with oil Fuel tank DEF tank Engine cooling Windshield/ filter system headlamp cleaning system Engine oil ULTRA-LOW Diesel Exhaust Washer fluid Coolant SULFUR DIESEL with windshield Fluid (DEF) washer concentrate 13.21 US qt. 26.4 US gal 3.2 US gal 10.75 US qt Approximately (12.5 l)
  • Page 299 © Mercedes-Benz USA, LLC © Mercedes-Benz Canada, Inc. Mercedes-Benz USA, LLC and Mercedes- Benz Canada Inc. are Daimler companies. Not to be reprinted, translated or otherwise reproduced, in whole or in part, without written permission.
  • Page 300 É90658483726ËÍ 9065848372 Order no. 6462 7487 13 Part no. 906 584 83 72 Edition C MY 2012 MB...

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