Mercedes-Benz Sprinter 2019 Operating Instructions Manual

Mercedes-Benz Sprinter 2019 Operating Instructions Manual

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YOUR OPERATING INSTRUCTIONS
Digital in the vehicle
Familiarize yourself with the contents of the Operating Instructions directly via the
Vehicle's multimedia system (Menu item "Vehicle"). Start with the quick guide or
deepen your knowledge with practical tips.
Vehicle document wallet in the vehicle
Here you can find information on operation, service work and the guarantee for
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Digital on the Internet
You can access the Operating Instructions on the Mercedes-Benz homepage.
Digital as an app
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É9075844403WËÍ
9075844403
Order no. T907 0134 13 Part no. 907 584 44 03 Edition C-2019
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Summary of Contents for Mercedes-Benz Sprinter 2019

  • Page 1 Digital on the Internet You can access the Operating Instructions on the Mercedes-Benz homepage. Digital as an app The Mercedes-Benz Guides app is available free of charge in common app stores. Apple ® Android Sprinter Operating Instructions É9075844403WËÍ...
  • Page 2 © Daimler VANS USA, LLC If the front-passenger front airbag is enabled, Daimler VANS USA, LLC and Mercedes-Benz Can‐ a child on the front-passenger seat may be ada, Inc. are Daimler enterprises. struck by the front-passenger airbag during ©...
  • Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read these Operating Instructions carefully and familiarize yourself with your vehicle. For your own safety and a longer vehicle life, follow the instructions and warning notices in these Operating Instructions. Disre‐...
  • Page 4: Table Of Contents

    ..78 Installing or removing the floor mats ..79 General notes .......... 19 Environmental protection ......19 Mercedes-Benz Genuine Parts ....19 Light and vision ........80 Information about attachments, add- Exterior lighting ......... 80 on equipment, installations and con‐...
  • Page 5: Table Of Contents

    Information about Mercedes PRO con‐ Notes on regularly inspecting wheels nect ............185 and tires ..........294 Calling the Mercedes-Benz Customer Information on driving with summer Center using the multimedia system ..185 tires ............294 Making a call via the overhead control Information on M+S tires ......
  • Page 6: Symbols

    Symbols In these Operating Instructions, you will find the following symbols: & DANGER Danger due to not observing the warning notices Warning notices draw your attention to haz‐ ards that may endanger your health or life, or the health or life of others. Observe the warning notices.
  • Page 8: Cockpit

    At a glance – Cockpit → → Steering wheel paddle shifters Activates/deactivates all-wheel drive → DIRECT SELECT lever → Engages/disengages LOW → Inside rearview mirror RANGE → Overhead control panel → Activates/deactivates DSR DIN slot, e.g. for mounting the → Raises/lowers the vehicle level timer for the stationary heater →...
  • Page 9: Instrument Cluster

    At a glance – Instrument cluster → Instrument Display (color dis‐ # Electrical malfunction play) → Coolant temperature indicator → Speedometer and ? coolant too hot → → ® ! Electric parking brake ÷ ESP (yellow) → · Distance warning →...
  • Page 10 → ! Electric parking brake → # Electrical malfunction (yellow) G SOS/emergency call sys‐ → Multifunction display tem (Mercedes-Benz emer‐ → 6 Restraint system gency call system) → K High beam æ Active Brake Assist deac‐ tivated → L Low beam é...
  • Page 11 At a glance – Instrument cluster → J Brakes (yellow) → ! ABS malfunction → ® å ESP deactivated...
  • Page 12: Overhead Control Panel

    At a glance – Overhead control panel Version 1 of the overhead control panel → Sun visor w Switches the rear interior lighting on/off Breakdown assistance call but‐ ton (Mercedes PRO connect) p Switches the right-hand reading light on/off → Ì...
  • Page 13 At a glance – Overhead control panel Version 2 of the overhead control panel → Sun visor w Switches the rear interior lighting on/off p Switches the left-hand reading light on/off p Switches the right-hand reading light on/off | Switches automatic light control on/off c Switches the front inte‐...
  • Page 14 At a glance – Overhead control panel Version 3 of the overhead control panel → → Sun visor c Switches the front inte‐ rior lighting on/off | Switches automatic light control on/off w Switches the rear interior lighting on/off...
  • Page 15 At a glance – Overhead control panel Version 4 of the overhead control panel → Sun visor Switches the interior lighting on/off...
  • Page 16: Door Control Panel

    At a glance – Door control panel Door control panel in vehicles with electrically adjustable seats → → To adjust the outside mirrors To open a door → → To activate/deactivate the cen‐ To open/close the right-hand tral locking system side window →...
  • Page 17 At a glance – Door control panel Door control panel vehicles without electrically adjustable seats → → To adjust the outside mirrors To open/close the right-hand side window → To activate/deactivate the cen‐ → tral locking system To open/close the left-hand side window →...
  • Page 18: Emergencies And Breakdowns

    At a glance – Emergencies and breakdowns → Hazard warning lights → Checking and topping up oper‐ → ating fluids QR code for accessing the res‐ cue card → Starting assistance → To disconnect the starter bat‐ → Buttons for the SOS emergency tery call system and roadside assis‐...
  • Page 19 At a glance – Emergencies and breakdowns → Spare wheel (example)
  • Page 20: Digital Operator's Manual

    Digital Operating Instructions: The Operating Instructions can also be found Search: here you can use keywords to quickly in the Mercedes-Benz Guides app in all com‐ locate answers to questions concerning vehi‐ mon app stores. cle operation.
  • Page 21: General Notes

    Drive in a fuel-efficient manner. Pay Mercedes-Benz, the operating safety of the vehi‐ attention to the ECO display for a fuel- cle may be jeopardized. Safety-relevant systems, efficient driving style.
  • Page 22: Versions

    General notes We therefore accept no responsibility for the use & WARNING Risk of accident and injury in of such parts in Mercedes-Benz vehicles, even if the event of incorrect conversions or they have been officially approved or independ‐ changes to the vehicle ently approved by a testing center.
  • Page 23: Operating Instructions

    Always observe the body manufacturer's Operat‐ Europe through the European Delivery Program. ing Instructions. You could otherwise fail to rec‐ For more information, please consult an author‐ ognize dangers. ized Mercedes-Benz Center, or write to one of the following addresses: In the USA:...
  • Page 24: Operating Safety

    Daimler VANS USA, LLC Possible danger due to substances hazardous to health European Delivery Department One Mercedes-Benz Drive In compliance with Proposition 65 ("Prop65"), the following detachable label has been added to Sandy Springs, GA 30328 each vehicle sold in California: In Canada: Mercedes-Benz Canada, Inc.
  • Page 25: Declarations Of Conformity

    General notes Declarations of conformity & WARNING Risk of fire due to flammable materials on hot parts of the exhaust sys‐ Information about the declaration of conform‐ ity for wireless vehicle components Flammable material such as leaves, grass or USA: "The wireless devices of this vehicle comply twigs may ignite if they come into contact with Part 15 of the FCC Rules.
  • Page 26: Notes On Changes To The Engine Output

    Vehicle registration Using devices at the diagnostics connection Mercedes-Benz may ask its service center to drains the battery. carry out technical inspections on certain vehi‐ Check the charge level of the battery. cles. The quality or safety of the vehicle is improved as a result of the inspection.
  • Page 27: Multi Purpose Vehicle

    * NOTE Damage to the vehicle arising from affect its safe operation, we urge you to contact violation of these operating instructions. an authorized Mercedes-Benz Center immediately Damage to the vehicle can arise from viola‐ to have the problem diagnosed and rectified.
  • Page 28: Data Storage

    Further information can be found at http:// diagnostics connection in the vehicle. The www.mercedes-benz.de/qr-code. respective service network locations or third par‐ ties collect, process and use this data. They document technical statuses of the vehicle, Data storage assist in finding malfunctions and improving qual‐...
  • Page 29 General notes information is simultaneously transferred to your provider. The manufacturer has no influence on smartphone. the contents exchanged whilst using these serv‐ ices. Depending on the type of integration, this can Please ask the respective service provider for include: details on the type, extent and purpose of the general vehicle data collection and use of personal data in the context...
  • Page 30: Copyright

    SIRIUS is a registered trademark of Sirius any and all liability arising from the extraction of XM Radio Inc. this information by unauthorized Mercedes-Benz HD Radio™ is a registered trademark of iBiq‐ personnel. uity Digital Corporation. DVUSA will not share EDR data with others with‐...
  • Page 31: Occupant Safety

    Depending on the modate a person with disabilities, contact an detected accident situation, Emergency Tension‐ authorized Mercedes-Benz Center for details. ing Devices and/or airbags supplement the pro‐ USA only: contact our Customer Assistance Cen‐...
  • Page 32 Occupant safety Have the restraint system checked and Component Detected deploy‐ repaired immediately at a qualified spe‐ ment situation cialist workshop. Side airbag Side impact Window curtain airbag Side impact, rollover, Function of the restraint system in an acci‐ frontal impact dent Only if the vehicle is equipped with a side air‐...
  • Page 33: Seat Belts

    Occupant safety Also ensure that no objects, e.g. a cushion, Seat belts are ever placed between a person and the Protection provided by the seat belt seat. Always fasten your seat belt correctly before The seat belts on the following seats are equip‐ starting a journey.
  • Page 34 Occupant safety & WARNING Risk of injury or death due to * NOTE Damage caused by trapping the damaged or modified seat belts seat belt Seat belts cannot provide protection in the If an unused seat belt is not fully retracted, it following situations: may become trapped in the door or in the seat mechanism.
  • Page 35: Airbags

    Occupant safety Releasing seat belts Potential protection of each airbag: Airbag Potential protection for Press the release button in the seat belt … buckle and guide the seat belt back with the seat belt tongue. Driver's airbag, Head and chest front-passenger Function of the seat belt warning system for front airbag:...
  • Page 36 Occupant safety Always lean against the seat backrest when The installation location of an airbag is identified the vehicle is in motion. Do not lean forwards by the AIRBAG symbol ( page 33). or against the door or side window. You may &...
  • Page 37: Children In The Vehicle

    If people – particularly children – are exposed tem which is suitable and recommended for to extreme temperatures over an extended Mercedes-Benz vehicles and which is appro‐ period of time, there is a risk of serious or priate for the age, weight and size of the even fatal injury.
  • Page 38 Occupant safety Always replace child restraint systems & WARNING Risk of injury or death caused immediately that have been damaged or by incorrect installation of the child involved in an accident. restraint system Have the securing systems for the child If the child restraint system is incorrectly restraint systems checked at a qualified installed on a suitable seating position, it can‐...
  • Page 39 Occupant safety To install a child restraint system: when Always comply with the information about the installing a child restraint system, always mass of the child restraint system: observe the manufacturer's installation and In the manufacturer's installation and operat‐ operating instructions as well as the informa‐ ing instructions for the child restraint system tion in this Operator's Manual.
  • Page 40 Occupant safety Before every trip, make sure that the LATCH-type tem, the permissible gross mass of the child (ISOFIX) child restraint system is engaged cor‐ and child restraint system is 73 lb (33 kg). rectly in both LATCH-type (ISOFIX) mounting If the child and the child restraint system brackets in the vehicle.
  • Page 41 Accident statistics show that children secured on the rear seats are safer than children secured on the front seats. For this reason, Mercedes-Benz strongly advises that you install a child restraint system on a rear seat. Notes on rearward-facing child restraint sys‐...
  • Page 42 Occupant safety If necessary, adjust the seat belt outlet and & WARNING Risk of accident and injury the front-passenger seat as appropriate. due to children left unattended in the Never place objects under or behind the child vehicle restraint system, e.g. cushions. When children are traveling in the vehicle, Always observe the manufacturer's installation they could:...
  • Page 43: Notes On Pets In The Vehicle

    Occupant safety Make sure that the child safety locks are working properly. Notes on pets in the vehicle & WARNING Risk of accident and injury due to animals left unsecured or unatten‐ ded in the vehicle If you leave animals in the vehicle unattended or unsecured, they could possibly press down buttons or switches.
  • Page 44: Opening And Closing

    Opening and closing SmartKey shifting the automatic transmission out of park position j. Notes on radio connections of the key starting the engine & DANGER Risk of fatal injury to persons Never leave children and animals unat‐ with medical devices from the electro‐ tended in the vehicle.
  • Page 45 Opening and closing Do not keep the SmartKey together with elec‐ Removing and inserting the mechanical key tronic devices or metallic objects. This can affect the SmartKey's functionality. If the battery check lamp does not light up when you press the % or & button, the battery is discharged.
  • Page 46 A CR 2032 3 V cell battery cover forward. Remove battery compartment and remove Mercedes-Benz recommends that you have the the discharged battery. battery replaced by a qualified specialist work‐ shop. Insert the new battery into battery compart‐ ment 3. Observe the positive pole marking Remove the emergency key ( page 43).
  • Page 47: Doors

    Opening and closing Locking the door centrally from inside Doors Unlocking and opening the door from inside & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could: open doors, thereby endangering other persons or road users.
  • Page 48: Sliding Door

    Opening and closing To switch on: press and hold button approximately five seconds. An acoustic signal sounds. To switch off: press and hold button approximately five seconds. An acoustic signal sounds. Unlocking/locking the driver's door with the emergency key If you want to lock the vehicle completely with the emergency key, press the button for the locking mechanism from inside first with the driver's door open.
  • Page 49: Electrical Sliding Door

    Opening and closing Always make sure that the open sliding door is engaged. Open the sliding door as far as it will go. Your vehicle may be equipped with a long sliding door with an intermediate detent. You can also lock the sliding door in place around halfway when opening and closing.
  • Page 50 Opening and closing You can operate the electric sliding door in the If someone becomes trapped, press the following ways: button again to stop the sliding door. by pressing the sliding door buttons on the center console by pressing the sliding door button on the door sill (B-pillar) using the door handle (inside or outside) using the key...
  • Page 51 Opening and closing When you stop automatic operation upon opening the door, the door closes when you press the button again. In unfavorable operating conditions, e.g. frost, ice or heavy soiling, you can press and hold the corresponding button. The electric sliding door moves with increased force.
  • Page 52 Opening and closing To disconnect the sliding door from the electric motor: turn release catch 180° clockwise. The "MAN" position is set. To unlock: pull locking pin upwards man‐ ually or use the central locking button to unlock the sliding door ( page 45).
  • Page 53: Rear-End Doors

    Opening and closing If the sliding door is open: press button Pull handle 1. on the center console or sliding door but‐ Swing the rear-end door to the side until it on the door sill (B-pillar) and hold until engages. the door is closed.
  • Page 54: Partition Sliding Door

    Opening and closing Opening/closing the rear-end doors from the inside To open: turn the key counter-clockwise 3. The sliding door is unlocked. Slide the sliding door to the right as far as The % symbol indicates that the rear-end door it will go.
  • Page 55: Electrical Step

    Opening and closing vehicle, inform them that electrical step Electrical step be missing. Function of the electrical step Releasing the electrical step in an emergency (manual retraction) Your vehicle's sliding door may be equipped with an electrical step. Electrical step automatically extends when the sliding door opens, and retracts after the slid‐...
  • Page 56: Side Window

    Opening and closing If someone is trapped, release the but‐ ton immediately or pull it in order to close the side window again. & WARNING Risk of becoming trapped when closing a side window When closing a side window, body parts could be trapped in the closing area in the process.
  • Page 57 Opening and closing The windows in the front doors can also be oper‐ Ventilating the vehicle before starting a jour‐ ated automatically. ney (convenience opening) To open completely: briefly press button & WARNING Risk of entrapment when beyond the point of resistance. opening a side window Automatic operation will start.
  • Page 58: Anti-Theft Protection

    Opening and closing To interrupt convenience closing: release Switch on the ignition ( page 104). the & button. Push both window lifter buttons and hold for approximately one second after the side win‐ dow has closed. Resetting the side windows The side windows must be reset after a malfunc‐...
  • Page 59 Opening and closing ATA (Anti-Theft Alarm system) Arming Function of ATA (Anti-theft Alarm system) If the ATA system is armed, a visual and audible alarm is triggered in the following situations: a side door is opened the rear-end door is opened the hood is opened the interior motion sensor is triggered page 58)
  • Page 60 Opening and closing Arming/disarming the tow-away alarm Interior motion sensor Arming/disarming Function If the activated the interior motion sensor detects Lock the vehicle with the key. motion in the vehicle interior, a visual and acous‐ The tow-away alarm is automatically armed tic alarm is triggered.
  • Page 61 Opening and closing Press button 1. When the button is released, indicator lamp in the button lights up for about five sec‐ onds. Lock the vehicle with the key. The interior motion sensor is deactivated. The interior motion sensor remains deactivated until you lock the vehicle again.
  • Page 62: Seats And Stowage

    Seats and stowage Your seat belt fits securely around your body Correct driver's seat position and runs across the middle of your shoulder, your pelvic area and groin. & WARNING Risk of injury from adjusting the vehicle settings while the vehicle is in motion Seats You could lose control of the vehicle in the...
  • Page 63 Seats and stowage if you fasten your seat belt while the vehi‐ When braking or in the event of an accident, cle is in motion you could slide underneath the seat belt and sustain abdominal or neck injuries, for exam‐ Before starting the engine: adjust the ple.
  • Page 64 Seats and stowage Adjusting the front seats manually (with Seat & WARNING Risk of becoming trapped if Comfort Package) the seat height is adjusted carelessly If you adjust the seat height carelessly, you or & WARNING Risk of becoming trapped if other vehicle occupants could be trapped and the seats are adjusted by children thereby injured.
  • Page 65 Seats and stowage To adjust the seat fore-and-aft position: lift the shoulder section of your seat belt is lever and slide the seat into the desired routed across the center of your shoul‐ position. der. Make sure that the seat is engaged. * NOTE Damage to the seats when moving To set the seat suspension: take the weight off the seat.
  • Page 66 Seats and stowage Always drive with the head restraints & WARNING Risk of accident due to the installed. driver's seat not being engaged Before driving off, make sure for every If the driver's seat is not engaged, it could vehicle occupant that the center of the move unexpectedly while the vehicle is in head restraint supports the back of the motion.
  • Page 67 Seats and stowage Operating the memory function & WARNING Risk of an accident if the memory function is used while driving If you use the memory function on the driv‐ er's side while driving, you could lose control of the vehicle as a result of the adjustments being made.
  • Page 68 Seats and stowage steering wheel or the mirror and fasten your seat belt. Adjust the seat into the desired position. Press memory button M together with one of the preset position buttons 1, 2 or 3. An acoustic signal sounds. The settings are You can rotate the driver's and front-passenger stored.
  • Page 69 Use only rear bench seats approved for your vehicle by Mercedes-Benz. & WARNING Risk of injury if the rear bench seat is not locked in place If the locking mechanisms on the rear bench...
  • Page 70 Seats and stowage The strut is located on the rear side of the rear If red indicator tabs are visible on the bench seat. release handle, re-engage the rear bench seat into place. The three-person rear bench seat with strut must be installed only on the third row of seats (above the rear axle).
  • Page 71 Seats and stowage Removing the rear bench seat Tilt bench seat backwards and pull it out of the mounting shells. Perform these jobs carefully with the assistance If the bench seat cannot be pulled out of the of a second person. mounting shells, the bench seat may be To remove the covers of the mounting wedged in the seat anchorage.
  • Page 72 Seats and stowage To attach the covers of the mounting Tilt the bench seat forwards firmly until the shells: hold cover such that retaining lug locks on the front legs of the bench seat is pointing towards rear seat anchorage engage audibly.
  • Page 73 Seats and stowage Pull release handle for the seat backrest upwards and hold it in position. Move the seat backrest to the desired posi‐ tion. Let go of release handle for the seat back‐ rest and move the seat backrest slightly. The seat backrest engages in position.
  • Page 74: Adjusting The Steering Wheel

    Seats and stowage To protect against overheating, the seat heating Adjusting the steering wheel may be temporarily deactivated after it is switched on repeatedly. & WARNING Risk of injury from adjusting the vehicle settings while the vehicle is in * NOTE Damage to the seats caused by motion objects or documents when the seat You could lose control of the vehicle in the...
  • Page 75: Stowage Areas

    Seats and stowage Move the steering wheel to the desired posi‐ always restrain the objects they contain in the tion. event of an accident. Pull lever up as far as it will go. There is a risk of injury, particularly in the The steering wheel is locked.
  • Page 76 Seats and stowage pants). The values are specified on the vehi‐ Opening and closing the center console/ cle identification plate on the B-pillar. windshield stowage compartment the load must not protrude above the upper edge of the seat backrests. if possible, always transport the load in the cargo compartment.
  • Page 77: Bottle Holder

    Seats and stowage To lock: turn the emergency key counter- Before getting out, slide the cup holder clockwise to position 2. back under the rear bench seat. Opening the eyeglasses compartment To open: press cup holder or 2. Press button 1. Fold out the cup holder.
  • Page 78: Sockets

    Seats and stowage Using the cigarette lighter in the center con‐ 12 V socket in stowage compartment sole & WARNING ‑ Risk of fire and injury from hot cigarette lighter You can burn yourself if you touch the hot heating element or the socket of the cigarette lighter.
  • Page 79 Seats and stowage Using 12 V socket on the driver's seat Only connect suitable devices to the socket. Requirements: The devices must be equipped with a suitable plug which conforms to the standards spe‐ cific to the country you are in. Only devices up to a maximum of 150 watts are permitted.
  • Page 80: Wirelessly Charging The Mobile Phone And Coupling With The Exterior Antenna

    Seats and stowage spaces and mobile phone brackets cannot always restrain the objects they contain in the event of an accident. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction. Always stow objects in such a way that they cannot be tossed about in these or similar situations.
  • Page 81: Installing Or Removing The Floor Mats

    Requirements: The mobile phone must be suitable for wire‐ less charging. A list of compatible mobile phones can be found at: http://www.mercedes-benz.com/connect To install: press pushbuttons onto hold‐ ers 2. To remove: pull the floor mats off holders Open the flap of stowage compartment above the media display.
  • Page 82: Light And Vision

    Light and vision The turn signal indicator, the high beam and Exterior lighting the high-beam flasher are operated with the Notes on changing the lights when driving combination switch ( page 81). abroad Leaving the parking lamps on for several Vehicles with halogen or static LED head‐...
  • Page 83 Light and vision Operating the combination light switch To activate the high-beam flasher: switch on the power supply or ignition. Briefly pull the combination switch in the direction of arrow 3. Switching hazard warning lights on or off High beam Right indicator High-beam flasher Left turn signal...
  • Page 84 Light and vision The function is active under the following condi‐ At speeds less than 16 mph (25 km/h) or if there tions: is sufficient road lighting, a change is made to the following setting: The speed is less than 37 mph (60 km/h) and the indicator has been switched on or the The high beam automatically switches off.
  • Page 85: Adjusting The Interior Lighting

    Light and vision The exterior lighting remains on for 40 seconds p Switches front left reading lamp on after the vehicle is unlocked. When you start the or off vehicle, the surround lighting will be deactivated | Switches the automatic interior and the automatic driving lights activated.
  • Page 86: Changing Bulbs

    Light and vision c Activates/deactivates interior light‐ Rear interior lighting Position of motion detector If the vehicle is equipped with a motion detector, the cargo compartment lighting is also activated via the motion detector. If the motion detector detects movement in the cargo compartment while the vehicle is station‐...
  • Page 87 Light and vision Allow the component parts to cool down before replacing the bulbs. When you are replacing the light bulb, observe the following: Do not use any bulb that has been dropped or has scratches on its glass tube. Otherwise, the bulb may explode.
  • Page 88 Light and vision Low beam/perimeter lights: pull back Unscrew screws1 and remove lens 2. housing cover 1. Gently turn the bulb counter-clockwise and take it out of the socket. Pull out the socket towards the rear. Insert the new bulb into the socket and turn it Remove the bulb from the socket.
  • Page 89 Light and vision Vehicles with partial LED tail lamps Reversing lights: P 21 W License plate lamp: W 5 W Rear fog lights: P 21 W Tail lamps (Cargo Van and Passenger Van) Requirements: Brake lights/tail lamps/perimeter lights: light bulb type P 21 W Reversing lights: bulb type P 21 W Rear fog lights: bulb type P 21 W To remove: loosen screws...
  • Page 90 Light and vision Replacing the tail lamps on the chassis Requirements: Rear fog lights: bulb type P 21 W License plate lighting: bulb type R 5 W Reversing lights: bulb type P 21 W Turn signal indicators: bulb type PY 21 W Clearance lamp: bulb type R 5 W Switch off the lighting system.
  • Page 91: Windshield Wipers

    Light and vision Replacing interior light bulbs Windshield wipers Replacing rear interior lamps Switching the front windshield wipers on and Requirements: For the standard bulb failure indicator func‐ tion to work correctly, only lights bulbs must be used that are the same type and power as those installed during production.
  • Page 92 Light and vision Switching the rear window wiper on/off If the wiper blades are worn out, they will not wipe the windshield properly. Replace the wiper blades twice a year, preferably in spring and fall. ô Single wipe/wash è Intermittent wiping Fold wiper arm away from the windshield.
  • Page 93: Mirrors

    Light and vision Fold wiper arm back onto the windshield. & WARNING Risk of injury from using the windshield wipers while the engine hood is open Replacing the rear window wiper blade When the engine hood is open and the wind‐ shield wipers are set in motion, you can be trapped by the wiper linkage.
  • Page 94 Light and vision steering wheel or the mirror and fasten If the outside mirrors are not folded in when your seat belt. washing the vehicle in a car wash, the washer brushes may fold them in forcibly and dam‐ age them. &...
  • Page 95: Using Sun Visors

    Light and vision To dim the inside rearview mirror: move anti-glare lever in the direction of the arrow. Using sun visors Glare from front: fold sun visor down‐ wards. Glare from the side: swivel sun visor the side.
  • Page 96: Climate Control

    Climate control Overview of climate control systems Heating system overview switches windshield heating Sets the temperature ¬ Switches windshield on/off ( page 99) defrosting on/off Sets the airflow page 98) /Y Switches the Vehicles with stationary rear compartment heating heater or heater booster: on/off &...
  • Page 97 Climate control TEMPMATIC overview trol/ w Sets the temperature Vehicles with rear window rear compartment heating defroster: ¤ switches (indicator lamp flashes) Display rear window defroster page 97) on/off ( page 99) K Sets the airflow d Switches air-recircula‐ tion mode on/off page 99) ¬...
  • Page 98: Operating Climate Control Systems

    Climate control 3-zone automatic climate control overview ary heater or heater booster w Sets the temperature ¿ Switches the A/C on/off( page 101) function on/off Display Vehicles with rear window page 97) defroster: ¤ switches à Automatically controls K Sets the airflow rear window defroster the climate control, front on/off (...
  • Page 99 Climate control If the front-compartment system has already Switching off rear compartment air condition‐ been switched on and the rear-compartment ing with dual and 3-zone automatic climate system has been switched off, you can control switch it on by turning up the fan on the rear- compartment menu.
  • Page 100 Climate control Switching off automatic climate control Setting the air distribution Use the K rocker switch to change the air‐ Requirements: flow setting and air distribution The climate control system is switched on. page 98) . The other setting remains unaffected by the Press the _ button repeatedly until the change.
  • Page 101: Operating Air Vents

    Climate control Vehicles with windshield heating: press Switching the rear window defroster on or off Press the ¤ button. If the indicator lamp lights up, the rear win‐ dow defroster is switched on. button. Close the center air vent ( page 99) and air vents for the headroom ( page 100) and...
  • Page 102: Auxiliary Heating

    100 Climate control Ventilation nozzles in the rear & WARNING ‑ Danger of burns or frostbite due to being too close to the air vents Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents.
  • Page 103 Climate control 101 In this case, observe the fuel display. The fuel Keep the tailpipe and the area around display provides the current level. the vehicle free from snow when the engine or the stationary heater are run‐ If you are transporting hazardous materials, com‐ ning.
  • Page 104 102 Climate control Switching auxiliary heating on and off Adjusting the hot-water auxiliary heater with the on-board computer To switch on: press the & button. Requirements: To switch off: press the & button. The fuel tank is filled above the reserve fuel Switching on the specified temperature level.
  • Page 105: Operating Cargo Compartment Ventila Tion

    Climate control 103 Operating cargo compartment ventilation If your vehicle is equipped with a roof ventilator, you can admit fresh air to the cargo compart‐ ment, or extract air from it as well. Switch on the ignition. To switch on and extract: press switch at the top.
  • Page 106: Driving And Parking

    104 Driving and parking Driving Therefore, check regularly that there are no flammable materials in the engine Switching on power supply or ignition with compartment or on the exhaust system. the start/stop button Requirements: & WARNING Risk of accident and injury The key is in detection range of the antenna due to children left unattended in the page 42) and the key battery is not dis‐...
  • Page 107 Driving and parking 105 Vehicles with automatic transmission: Starting the engine shift the transmission to position j or i. Starting the vehicle with the start/stop but‐ Depress the brake pedal and press button once. & WARNING Risk of accident and injury If the vehicle does not start: switch off unnec‐...
  • Page 108 106 Driving and parking This also applies if the engine or parts of the driv‐ etrain have been replaced. Also observe the following breaking-in notes: ® The sensors of the ESP driving safety system adjust automatically while a certain distance is being driven after the vehicle has been delivered or after repairs.
  • Page 109 Driving and parking 107 who has been drinking alcohol or taking & WARNING Risk of accident when switch‐ drugs. ing off the ignition when driving If you switch off the ignition while driving, & WARNING Risk of accident and injury safety functions are restricted or no longer from operating mobile communications available.
  • Page 110 It is for this reason that all work Service on the engine should only be performed by quali‐ An extensive Mercedes-Benz service is also avail‐ fied and authorized Mercedes-Benz Center tech‐ able abroad. Nevertheless, please remember that nicians.
  • Page 111 If you leave your foot on the brake pedal You can obtain information about this from any when driving, the brake system may overheat. authorized Mercedes-Benz Center. This increases the braking distance and the brake system may even fail. Notes on brakes Never use the brake pedal as a footrest.
  • Page 112 Until then, compensate for the reduced braking effect by applying greater pressure to the brake Therefore, in heavy rain or other conditions in pedal. For safety reasons, Mercedes-Benz recom‐ which hydroplaning can occur, drive as follows: mends that you only have brakepads and brake discs which are approved by Mercedes-Benz Reduce your speed.
  • Page 113 Driving and parking 111 Information about driving in winter An accumulation of snow and ice, particularly when frozen, in the area around the air intake, & DANGER Risk of fatal injury due to poi‐ moving parts, the axles and the wheel housing, sonous exhaust gases may cause the following problems: If the tailpipe is blocked or sufficient ventila‐...
  • Page 114 112 Driving and parking When driving off-road and on construction sites, When driving on unpaved roads or off- sand, mud and water, also mixed with oil, can get road, regularly check the vehicle under‐ into the brakes. This may lead to a reduction in side.
  • Page 115 Avoid high engine speeds. instruct you. Drive slowly and smoothly at no more than a Mercedes-Benz recommends that you addi‐ walking pace. tionally carry a shovel and a recovery rope Ensure that no bow wave forms while driving.
  • Page 116 114 Driving and parking This increases road adhesion, especially on The segment's lettering lights up bright, the outer wet roadways. edge lights up and the segment is filled, in the following cases: Check the wheels and tires and wheel wells for trapped foreign objects and remove them.
  • Page 117: Battery Main Switch

    Driving and parking 115 Diesel particulate filter Battery main switch Notes on regeneration Notes on the battery main switch & DANGER Risk of fatal injuries due to * NOTE Damage to the electrical system exhaust gases If you remove or disconnect the battery main Combustion engines emit poisonous exhaust switch, it could lead to the electrical system gases such as carbon monoxide.
  • Page 118: Automatic Transmission

    116 Driving and parking Switch off the ignition and wait at least operate vehicle equipment and become 15 minutes. trapped, for example. Remove cover 1. In addition, children could also set the vehicle Press and hold button 3. in motion, for example, by: Pull plug out of the ground pin.
  • Page 119 Driving and parking 117 Engaging reverse gear R Press the brake pedal and the DIRECT SELECT lever upwards or downwards to the first point of resistance. Transmission position display i is shown in the multifunction display. Releasing the brake pedal will allow you to move the vehicle freely, e.g.
  • Page 120 118 Driving and parking Engaging drive position D To restrict the shift range: briefly pull steer‐ ing wheel paddle shifter 1. The automatic transmission shifts to the next gear down, depending on the gear currently engaged. The shift range is also restricted. The shift range selected is shown in the multi‐...
  • Page 121: All-Wheel Drive

    Such damage The traction control of the all-wheel drive also is not covered by Mercedes-Benz Limited takes place via the brake system. Therefore, the Warranty. brake system can overheat during extreme off- Never tow the vehicle with a raised axle.
  • Page 122 120 Driving and parking If it is not possible to engage all-wheel drive when If the LOW RANGE gear reduction is engaged, the vehicle is rolling: the all-wheel drive cannot be disengaged. Vehicles with automatic transmission: briefly move the selector lever to i. Function of the LOW RANGE gear reduction The LOW RANGE gear reduction enables very Engaging/disengaging all-wheel drive...
  • Page 123: Dsr (Downhill Speed Regulation)

    Driving and parking 121 To engage and disengage: press the upper If you drive faster than 28 mph (45 km/h), DSR switches off automatically. section of switch 1. The + indicator lamp flashes in the instru‐ ment display for the duration of the shift Activating/deactivating DSR operation.
  • Page 124: Electronic Level Control

    122 Driving and parking DSR is in standby mode. Deactivating DSR DSR is inactive: as soon as you exceed a speed of 28 mph (45 km/h). appears in the status area of the on- board computer. In addition, the DSR Off message appears.
  • Page 125 Driving and parking 123 Electronic level control is not engine-dependent The jack may tip. and is only operational when the ignition is Press the Service button on the air sus‐ switched on. The electronic level control com‐ pension remote control before raising pressor works audibly.
  • Page 126 124 Driving and parking Raising and lowering the vehicle level To lower automatically: briefly press button Using the remote control Electronic level control automatically lowers The remote control is located in a holder on the the vehicle down to the lowest position. B‑pillar on the driver's side.
  • Page 127 Driving and parking 125 To switch electronic level control on control is malfunctioning and the vehicle is lean‐ again: press button again. ing, you can raise or lower the vehicle by con‐ necting an external compressed-air source to one The indicator lamp on button goes out.
  • Page 128: Refueling

    126 Driving and parking Problems with the electronic level control Problem Possible causes/consequences and Solutions You cannot raise or lower The compressor is in danger of overheating. After repeatedly raising and the vehicle level when lowering the vehicle, electronic level control (play protection) is deactiva‐ stationary.
  • Page 129 Driving and parking 127 Requirements: * NOTE Do not use diesel to refuel vehicles The vehicle is unlocked. with a gasoline engine. The auxiliary heating is deactivated. If you accidentally refuel with the wrong fuel: The ignition is switched off Do not switch the ignition on.
  • Page 130 128 Driving and parking Vehicles with a diesel engine and incor‐ Vehicles with a diesel engine without rect fueling protector against refueling incorrect fueling protector: you can also with gasoline: the filler neck is designed for refuel at a diesel filling pump for trucks. refueling at diesel filling pumps for passenger If the fuel tank has been run completely dry, vehicles.
  • Page 131 DEF filling pumps. alternatively, DEF is available at qualified spe‐ cialist workshops, e.g. an authorized Instrument Display with black and white dis‐ Mercedes-Benz Center, and at numerous gas play stations as a DEF refill canister or DEF refill DEF fill level bottle.
  • Page 132 130 Driving and parking Adding DEF Opening the DEF filler cap on filler caps that are not lockable * NOTE Engine damage due to DEF being in the fuel DEF must not be used to fill the fuel tank. Only use DEF to fill the DEF tank. Do not overfill the DEF tank.
  • Page 133 Driving and parking 131 Pull cover on DEF filler cap up, turn Adding DEF 90° and release. Insert tool in holes of DEF filler cap Turn DEF filler cap counter-clockwise and remove it. Preparing the DEF refill canister Variant 1 Variant 1 Variant 2 Screw disposable hose...
  • Page 134 Refill bottles without a threaded cap offer no overfill protection. DEF may leak out as a result of overfilling. Mercedes-Benz offers special refill bottles with a threaded cap. These are available at any authorized Mercedes-Benz Center.
  • Page 135: Parking

    Driving and parking 133 Closing the DEF filler cap on lockable filler In particular, do not park on dry grass‐ caps land or harvested grain fields. & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could:...
  • Page 136 134 Driving and parking Observe the following points to ensure that the vehicle is properly secured against rolling away unintentionally: Always apply the parking brake. Vehicles with automatic transmission: engage transmission position j. On uphill or downhill inclines: turn the front wheels towards the curb.
  • Page 137 Driving and parking 135 Performing emergency braking with the hand‐ age. If the on-board electrical system voltage is low or there is a malfunction in the system, it brake lever may not be possible to apply the electric parking brake and the yellow ! indicator lamp lights In this case, park the vehicle in the following way: Park the vehicle on level ground and secure it to prevent it from rolling away.
  • Page 138 136 Driving and parking The electric parking brake is also automatically Starting the engine. applied if Active Distance Assist DISTRONIC has In addition, they may operate vehicle equip‐ brought the vehicle to a standstill. ment and become trapped. In addition, at least one of the following condi‐ Never leave children and animals unat‐...
  • Page 139: Driving And Driving Safety Systems

    Driving and parking 137 Emergency braking The charge level of the battery must be checked every three weeks if no measures are taken to maintain the battery charge. Battery voltage below 12.2 V: charge the battery to prevent deep discharge damage. Further information can be obtained at a qualified specialist workshop.
  • Page 140 138 Driving and parking Depending on the vehicle's equipment, the radar the steerability of the vehicle in terms of sensors are integrated behind the bumpers physical possibilities is ensured when brak‐ and/or behind the radiator grill. Keep these parts ing. free of dirt, ice and slush ( page 274).
  • Page 141 Driving and parking 139 style to suit the prevailing road and weather con‐ If you activate or deactivate the all-wheel drive in ditions. ® a vehicle with this option, ESP will be deactiva‐ ted for the duration of the activation/deactiva‐ If you activate or deactivate the all-wheel drive in tion process.
  • Page 142 140 Driving and parking straight ahead. Crosswind Assist intervenes Function of EBD (electronic brake force distri‐ depending on the direction and strength of the bution) crosswind. EBD has the following characteristics: A stabilizing brake application helps you to keep monitoring and controlling the braking force the vehicle on track.
  • Page 143 Driving and parking 141 The individual subfunctions are available in Always pay careful attention to the traf‐ the following speed ranges: fic situation; do not rely on Active Brake Distance warning function Assist alone. Active Brake Assist is only an aid. The driver of the vehicle is The distance warning function warns you at responsible for keeping a sufficiently speeds greater than approximately 4 mph...
  • Page 144 142 Driving and parking Canceling a brake application of Active Brake Multimedia system: Assist © Settings Assistance Active Brake Assist You can cancel a brake application of Active Brake Assist at any time by: The following settings are available: Fully depressing the accelerator pedal or with Early kickdown.
  • Page 145 Driving and parking 143 Display in the Instrument Display (color display) Cruise control is selected Set speed gray: speed is stored, cruise con‐ trol is deactivated Set speed green: speed is stored, cruise con‐ trol is activated To activate cruise control: push rocker switch System limitations Remove your foot from the accelerator pedal.
  • Page 146 144 Driving and parking To deactivate cruise control: push rocker The radar sensors may malfunction in parking garages or on roads with steep uphill or switch (CNCL) down. downhill gradients. If cruise control is deactivated, it can be reactiva‐ If the radar sensors are dirty or covered. ted as follows: On icy or slippery roads, braking or accelerat‐...
  • Page 147 Driving and parking 145 Activating Active Distance Assist DISTRONIC & WARNING Risk of accident if detection function of Active Distance Assist DISTRONIC is impaired Active Distance Assist DISTRONIC does not react or has a limited reaction: when driving on a different lane or when changing lanes to pedestrians, animals, bicycles or sta‐...
  • Page 148 146 Driving and parking Deactivating Active Distance Assist Information on Hill Start Assist DISTRONIC Hill Start Assist holds the vehicle for a short time when pulling away on a hill under the following & WARNING Risk of accident due to Active conditions: Distance Assist DISTRONIC still being Vehicles with automatic transmission: the...
  • Page 149 Driving and parking 147 ing and parking remains with you. Make sure that Multimedia system: there are no persons, animals or objects in the © Settings Quick Access maneuvering area while maneuvering and parking Select PARKTRONIC in/exiting parking spaces. The function is activated or deactivated In the standard setting, an intermittent warning depending on the previous setting.
  • Page 150 148 Driving and parking Rear view camera Wide-angle view Trailer view Function of the rear view camera The area behind the vehicle is displayed as a mir‐ ror image, as in the inside rearview mirror. System limitations The rear view camera will not function or will only partially function in the following situations: There is heavy rain, snow or fog.
  • Page 151 Driving and parking 149 Vehicles without Parking Assist PARKTRONIC Red guide line at a distance of approximately The following camera views are available in the 1.0 in (0.3 m) from the ball head of the trailer multimedia system: hitch Ball head of the trailer hitch Vehicles with Parking Assist PARKTRONIC The following camera views are available in the multimedia system:...
  • Page 152 150 Driving and parking The rear segments are hidden when driv‐ Two side cameras in the outside mirrors ing forwards. Views of the 360° Camera If Parking Assist PARKTRONIC is deactivated, You can select from different views: the warning display fades out. Top view Wide-angle view Yellow lane marking the course the tires will...
  • Page 153 Driving and parking 151 In trailer mode, the guide lines are shown at the level of the trailer hitch. View of trailer (if trailer hitch is installed) System limitations The 360° Camera will not function or will only partially function in the following situations: The front doors are open.
  • Page 154 152 Driving and parking The image from the 360° Camera appears auto‐ ATTENTION ASSIST matically in the multimedia system when the fol‐ Function of ATTENTION ASSIST lowing conditions are fulfilled: ATTENTION ASSIST can assist you on long, The ignition is switched on. monotonous journeys, e.g.
  • Page 155 Driving and parking 153 You change lanes and vary your speed fre‐ quently in active driving situations The ATTENTION ASSIST drowsiness or alertness assessment is deleted and restarted when con‐ tinuing the journey in the following situations: If you switch off the engine If you unfasten your seat belt and open the driver's door (e.g.
  • Page 156 154 Driving and parking The camera also detects traffic signs with a restriction indicated by an additional sign (e.g. in wet conditions). Warning when the maximum permissible speed is exceeded The system can warn you if you unintentionally exceed the maximum permissible speed. To do this, you can specify in the multimedia system by how much the maximum permissible speed can be exceeded before a warning is issued.
  • Page 157 Driving and parking 155 Select Warning Threshold. lamp in the outside mirror flashes. If the turn sig‐ nal indicator remains switched on, all other Set a speed. detected vehicles are indicated only by the flash‐ ing of the red warning lamp. Blind Spot Assist If you overtake a vehicle quickly, no warning is given.
  • Page 158 156 Driving and parking vehicle occupants when opening doors and leav‐ In such cases, Drive Away Assist might: ing the vehicle. Warn you without reason and limit the System limitations vehicle speed. Blind Spot Assist and the exit warning function Not warn you or not limit the vehicle speed.
  • Page 159 Driving and parking 157 detected, the warning lamp in the outside mirror A front wheel passes over the lane markings. on the relevant side lights up red. If it detects a You can activate and deactivate the Lane Keeping critical situation, a warning tone also sounds. Assist warning.
  • Page 160 158 Driving and parking Functions of Active Lane Keeping Assist not a system for automatically keeping to the lane. You are responsible for the distance to the vehicle in front, for vehicle speed, braking in good time and for staying in your lane. If a lane-correcting brake application from Active Lane Keeping Assist occurs, display appears...
  • Page 161: Work Mode

    Driving and parking 159 The distance to the vehicle in front is too Activating/deactivating ADR small, and therefore the lane markings cannot be detected. The lane markings change quickly, e.g. lanes branch off, cross one another or merge. The road is very narrow and winding. Activating/deactivating Lane Keeping Assist or Active Lane Keeping Assist Multimedia system:...
  • Page 162: Trailer Operation

    160 Driving and parking Trailer operation designed for the trailer operation requirements. Notes on towing a trailer Do not modify the ball coupling or the trailer hitch. & WARNING Risk of accident‑ and injury if the load is exceeded & WARNING Risk of accident and injury If you exceed the permitted load when using due to an incorrectly installed ball cou‐...
  • Page 163 Driving and parking 161 If you do not connect the trailer to the towing The vehicle/trailer combination will have an vehicle correctly, the trailer may become increased braking distance. detached. Once it has been connected and is The vehicle/trailer combination will be more roadworthy, the trailer must be in a horizontal susceptible to crosswind gusts.
  • Page 164 162 Driving and parking documents to see the maximum permissible Shift the selector lever to position j. speed for your trailer. Apply the vehicle's parking brake. Your vehicle will act differently with a trailer rela‐ Close all the doors. tive to without a trailer, and will consume more Position the trailer on a level surface behind fuel.
  • Page 165 Driving and parking 163 Do not uncouple a trailer with an overrun brake in If the trailer has electronically controlled a state of overrun. Otherwise, the rebound of the brakes, pull away carefully with the vehicle/ overrun brake can damage your vehicle. trailer combination.
  • Page 166 164 Driving and parking Permissible trailer loads and trailer drawbar The permissible gross weight for vehicle-trailer combinations (GCWR) is calculated by adding the noseweights gross weight of the trailer to the gross vehicle Weight information weight including a driver's weight of approx‐ imately 150 lbs (68 kg).
  • Page 167 Trailer power supply Incorrect cabling of the connector plug may inter‐ fere with other electronic systems in the vehicle. Mercedes-Benz therefore recommends that you have the cabling of the connector plug carried out at a qualified specialist workshop. You can connect accessories up to a maximum of 240 W to the permanent power supply.
  • Page 168: Instrument Display And On-Board Computer

    166 Instrument Display and on-board computer Overview of Instrument Display & WARNING Risk of accident due to an instrument display malfunction If the Instrument Display has failed or mal‐ functioned, you may not recognize function restrictions applying to safety relevant sys‐ tems.
  • Page 169: Ing Wheel

    Instrument Display and on-board computer 167 ~ Rejects/ends a call Overview of the buttons on the steering wheel ò Main menu button (multimedia system) Touch Control, right (multimedia system) % Back button, right (multimedia system) Operating the on-board computer & WARNING Risk of distraction from infor‐ mation systems and communications equipment If you operate information and communica‐...
  • Page 170: Function Display

    168 Instrument Display and on-board computer To call up a submenu or confirm a selec‐ The on-board computer is operated via left-hand Touch Control and the back button on the left tion: press left-hand Touch Control 2. To exit a submenu: press the back button on the left 1.
  • Page 171: Setting The Instrument Lighting

    Instrument Display and on-board computer 169 DSR ( page 121) Menus and submenus Calling up functions on the service menu HOLD function ( page 146) ë On-board computer: Adaptive Highbeam Service Assist( page 82) Select and confirm the required function. é...
  • Page 172 170 Instrument Display and on-board computer Range and current fuel consumption With certain engines a recuperation display is also shown. If only a small amount of fuel is left in the fuel tank, a vehicle being refueled appears instead of the approximate range. ECO display ( page 114) Trip computer:...
  • Page 173 Instrument Display and on-board computer 171 From Reset ECO display Select the function that is to be reset and confirm this selection. Confirm the Reset Values? prompt with Yes. Calling up navigation instructions on the on- board computer Instrument Display with color display On-board computer: Trip computer (example) Navigation...
  • Page 174 172 Instrument Display and on-board computer Further possible displays are available on the Select the radio station's frequency or a radio station from the station list. Navigation menu: Confirm the selection. Direction of Travel: The direction of travel and the road currently being traveled are dis‐ When you select a station in the station memory, played.
  • Page 175 Instrument Display and on-board computer 173 Press 6 to accept the call or ~ to Only operate this equipment when the reject it. traffic situation permits. If you cannot be sure of this, stop the You can also accept or reject the call using the vehicle whilst paying attention to road 6 or ~ buttons on the steering wheel.
  • Page 176: Voice Control System

    174 Voice Control System Notes on operating safety Operation Multifunction steering wheel operation over‐ & WARNING Risk of distraction from infor‐ view mation systems and communications The Voice Control System is operational approx‐ equipment imately thirty seconds after the ignition is If you operate information and communica‐...
  • Page 177 Voice Control System 175 Press the £ rocker switch up on the multi‐ Overview of types of voice commands function steering wheel. A distinction is made between the following voice You can say a voice command after an acous‐ commands: tic signal.
  • Page 178: Tively

    176 Voice Control System Multimedia system: operation of the Voice Control System for the current application. © Settings System Continued dialog: say the Help voice com‐ LINGUATRONIC mand during a voice dialog. You receive Switching voice activation for the Voice Con‐ aligned information for each step of the dia‐...
  • Page 179: Basic Voice Commands

    "Colloquial examples" col‐ For more information consult an authorized umn. For some languages however these exam‐ Mercedes-Benz Center or visit the Mercedes PRO ples are only available to a limited extent. portal: http://www.mercedes.pro Overview of switch voice commands Basic voice commands Switch voice commands can be used to open cer‐...
  • Page 180 Starts navigation to a 3 word address, e.g. to the Navigate to <3 word Drive to Takeover Dot address> Desk Dot Stumps Mercedes-Benz Museum Starts navigation to your workspace Work To my office/busi- ness/my job Navigate to <POI> Navigate me to McDo-...
  • Page 181 Voice Control System 179 Voice command Colloquial example Function Starts route guidance after entering a valid desti‐ Start route guidance I would like to start route guidance/Navi- nation gate there Cancel route guidance Can you quit route Cancels route guidance guidance? Driving recommenda- Switch on driving rec-...
  • Page 182 Could you please switch to the second phone? An emergency call is initiated Call MB emergency Could you call the Mercedes-Benz emer- gency center? Call Mercedes PRO Call Mercedes-Benz Mercedes PRO is called breakdown assistance Overview of the radio voice commands The following list offers just a small selection of the possible radio voice commands.
  • Page 183 Voice Control System 181 Voice command Colloquial example Function To show the list of stations that can be received Show station list Please show me the list of all stations To listen to the names of all receivable stations Read out station list I'd like to listen to the station/program list, please...
  • Page 184 182 Voice Control System Voice command Colloquial example Function The names of all available tracks are accepted Search for track I would like to search <track> for the song "Sailing" during the search. A selection list appears from which you can select the desired music. If you wish to play all the tracks in a selection list, say "Play all tracks".
  • Page 185 Voice Control System 183 Overview of message voice commands tion of the possible message commands. You will receive additional suggestions if you say Help for Text messages and e-mails can be created, edited messaging. and listened to using the message voice com‐ mands.
  • Page 186 184 Voice Control System Voice command Colloquial example Function To call up engine data Engine data Can I switch to the motor menu? To call up the next service due date Next service Tell me my next service appointment To call up range data Range Tell me the current range...
  • Page 187: Mercedes Pro

    Calling the Mercedes-Benz Customer Center using the multimedia system When you log in with a user account to the Mercedes PRO portal, then services and offers Multimedia system: from Mercedes-Benz Vans will be available to © Phone you. Call Mercedes PRO connect.
  • Page 188: Information On Mercedes Pro Connect Accident Management

    Emergency Call Sys‐ tem ( page 278). An emergency call is made to the Mercedes-Benz emergency call center after an accident: a voice connection is made to a contact per‐ son at the Mercedes-Benz emergency call center.
  • Page 189: Mbux Multimedia System

    Quick-access in the home screen and in the operating the multimedia system. applications serve to select functions more MBUX stands for Mercedes-Benz User Experi‐ quickly. ence. If you use the learn function of the multimedia system, you will receive suggestions during oper‐...
  • Page 190 188 MBUX multimedia system Automatic temperature-controlled switch-off If you are wearing polarized sunglasses, it feature: if the temperature is too high, the bright‐ may be difficult to read the media display. ness is initially reduced automatically. The media display may then switch off completely for a while.
  • Page 191 MBUX multimedia system 189 Touch Control Setting the sensitivity for the Touch Control Multimedia system: Operating Touch Control (multimedia system) © Settings System Controls Touch Control Sensitivity Select Fast, Medium or Slow. Switching acoustic operating feedback for the Touch Control on/off Multimedia system: ©...
  • Page 192 190 MBUX multimedia system Touching, holding and moving 8/Ü button Press briefly: switches sound off To move the map: touch the touchscreen and move your finger in any direction. Press and hold: activates/deactivates the multimedia system To set the volume on a scale: touch the Quick-access button for media touchscreen and move the finger to the left or right.
  • Page 193 MBUX multimedia system 191 Switching the sound on/off Adjusting the volume On the multifunction steering wheel On the multifunction steering wheel To mute: press volume control 1. Turn volume control 1. The volume of the current radio or media The 8 symbol appears in the status line of source is set.
  • Page 194 192 MBUX multimedia system Profiles store your personal vehicle settings and Change the name, if necessary. settings for the multimedia system. Select Save. If the vehicle is used by several drivers, the driver To configure suggestions: select Sugges- can select their profile before the journey, with‐ tion Settings page 193).
  • Page 195 MBUX multimedia system 193 No suggestions are available in the Guest pro‐ Suggestions will continue to be shown. The file. remaining time is shown next to 24h Learn- Deact.. A profile has been selected. Before the time runs out, a message is shown You have accepted data recording.
  • Page 196 194 MBUX multimedia system To save a contact as a global favorite: Select Yes. The suggestion will not be shown again in select a contact ( page 235). The details are displayed. future. All suggestions are reset. To cancel the function: select Cancel. Press on a phone number until the OPTIONS menu is shown.
  • Page 197 MBUX multimedia system 195 Swipe up until FAVORITES is shown. The service and additional information Press on a favorite until the OPTIONS menu is A time stamp shown. If several actions are available, symbol open or close the notification. Select Delete. Select Yes.
  • Page 198 196 MBUX multimedia system An action is available: select the action. The search results in the list are shown, sorted according to category. Next to the category is the Several actions are available: if the notifica‐ number of results. You will be shown the best tion is not open, select the V symbol.
  • Page 199 MBUX multimedia system 197 To show search results for a category: Character entry can be carried out with these select a category. control elements: To show details: select a search result. Touch Control To start an action: select an action. Touchscreen (media display) After selection of an action, a track is played Character entry takes place by cursor control...
  • Page 200 198 MBUX multimedia system Pressing or pressing briefly Enters a space ABC switches to letters deletes the last character (level 2) Changes the keyboard lan‐ entered guage Pressing or pressing briefly Pressing and holding dele‐ switches between upper- Switches to special charac‐ tes the entry case and lower-case letters ters...
  • Page 201: System Settings

    MBUX multimedia system 199 When the keyboard is displayed, select v . Time and date Write the character with one finger on the Setting the time and date automatically touchscreen. Multimedia system: The character is entered in input line 1. Sug‐ ©...
  • Page 202 200 MBUX multimedia system Multimedia system: ® Activating/deactivating Bluetooth Multimedia system: © Settings System Time and Date © Settings System Wi-Fi & Bluetooth Setting the time (without time zone) ® To switch on Bluetooth : select Connect Select Time. Bluetooth. Set a time.
  • Page 203 MBUX multimedia system 201 Multimedia system: Connecting using a WPS PIN © Settings System (System) Select the options r of the desired Wi-Fi Wi-Fi & Bluetooth network. Select Connect via WPS PIN Input. Switching on Wi-Fi The multimedia system generates an eight- Select Wi-Fi.
  • Page 204 Do not remove the data storage medium when data is being exported. System language Mercedes-Benz is not liable for any loss of Notes on the system language data. This function allows you to determine the lan‐...
  • Page 205 MBUX multimedia system 203 A USB device is connected . Unblocking the PIN Consult an authorized Mercedes-Benz Center Multimedia system: and have the PIN protection reset. © System System Backup Select Import Data Export Data. Software update Importing Information on software updates Select a data storage medium.
  • Page 206 204 MBUX multimedia system Further information about software updates can Deep system updates be found at http://www.mercedes.pro Deep system updates access vehicle or system settings and can therefore only be carried out Performing a software update when the vehicle is stationary and the ignition is switched off.
  • Page 207: Vehicle Information

    The current PIN stays the same after reset‐ Fuel grade ting. Outside temperature If you have forgotten your PIN, an authorized Mercedes-Benz Center can deactivate the Calling up the fuel consumption indicator PIN protection for you. A prompt appears again asking whether you Multimedia system: really wish to reset.
  • Page 208 206 MBUX multimedia system Navigation overview Example: digital map with • To show Route Overview • To call up the POSITION navigation menu menu • To select Alternative To enter a POI or address Routes ♢ Save Position and additional destination •...
  • Page 209 The service has been activated at an author‐ driving, you will be distracted from the traffic ized Mercedes-Benz Center. situation. This could also cause you to lose control of the vehicle. Further information can be found at: http:// www.mercedes.pro...
  • Page 210 208 MBUX multimedia system Telephone number, if this is available for Using online search the POI Requirements: the media display shows an Contact name Internet connection with a double-arrow sym‐ bol in the status line. As an alternative, voice input can also be used.
  • Page 211 MBUX multimedia system 209 If you save a previous destination or a sug‐ Select the search positions In the Vicinity, gestion as a favorite ( page 221), you can Near Destination Along the Route. select these from the favorites If there are intermediate destinations for the page 211).
  • Page 212 210 MBUX multimedia system If all available quick-access positions are full, The media display shows an Internet connec‐ select the category to be replaced. tion with a double-arrow symbol in the status line. Selecting a contact for destination entry Searching for a destination using 3 word Requirements: addresses is not possible in all countries.
  • Page 213 MBUX multimedia system 211 When the crosshair marks the destination, Enter the favorite as a POI or address press and hold on the control element. page 207). The destination address is shown. If several destinations are located around the If all the positions in the favorites are full, first crosshair, a list shows the available roads and select a favorite which is to be overwritten POIs.
  • Page 214 212 MBUX multimedia system intermediate destination 4 should be deleted. To show on the map: select Show on Map. Confirm the prompt with Yes. Selecting a route type Multimedia system: Select Start New Route Guidance. © Navigation The selected destination address is set as a Advanced Route new destination.
  • Page 215 MBUX multimedia system 213 Using carpool lanes When using carpool lanes, observe the applicable No traffic reports are taken into account for legal requirements as well as any conditions per‐ the route. taining to when and where such lanes may be Calculating alternative routes used.
  • Page 216 214 MBUX multimedia system Warning messages are announced, e.g. If there are already four intermediate destina‐ before tailbacks that pose a risk (if availa‐ tions, delete an intermediate destination ble). page 214). This function is not available in all coun‐ Editing a route with intermediate destina‐...
  • Page 217 MBUX multimedia system 215 Displaying the route list Multimedia system: Multimedia system: © Navigation Advanced Route © Navigation ¡ Activate Activate Commuter Route. Select Route List. The display button is activated. The naviga‐ The list shows the route sections. The current tion system automatically detects that the vehicle position is marked on the map.
  • Page 218 216 MBUX multimedia system There are service stations along the route The route can be saved with f in the section ahead. menu ( page 211). Driving situation Recording a route Suggest Rest Area Do you want to search for Requirements: a rest area? message is shown.
  • Page 219 MBUX multimedia system 217 Select Yes. Notes on GPS reception The correct function of the navigation system depends amongst other things on GPS reception. Route guidance In certain situations GPS reception can be impaired, defective or even not possible, e.g. in Notes on route guidance tunnels or in parking garages.
  • Page 220 218 MBUX multimedia system The display is split into two parts. The map is During the change of direction, new lanes may be displayed on the left; on the right, there is a added. detailed image of the intersection or a 3D Lane recommendations can also be shown in image of the upcoming change of direction.
  • Page 221 MBUX multimedia system 219 Show the navigation menu ( page 205). If route guidance is active, select the £ symbol with arrival time and distance to the Select !. destination on the map. The symbol changes to #. The address of the destination or the next To activate: select #.
  • Page 222 220 MBUX multimedia system Press and hold the %/© button on the Overview of route guidance from an off-road multimedia system. location to a destination In an off-road position, the current vehicle posi‐ tion is located within the digital map on roads Tap on ©...
  • Page 223 PRO connect. After saving, the destination can be called up You have the service deactivated at an via the favorites ( page 194). authorized Mercedes-Benz Center. Select V for a destination. Displaying subscription information for Live Select f Save as Favorite.
  • Page 224 222 MBUX multimedia system Showing traffic information The traffic incidents on the route are shown first. Requirements: A traffic incident shows the following informa‐ Traffic display is switched on tion: page 222). Street number or street name The following traffic displays are switched on page 222): Traffic incident symbol Traffic Incidents...
  • Page 225 MBUX multimedia system 223 Activating Incidents, Free Flow and Delay cation module with an activated, integrated SIM card. Select Advanced. You have a user account with Mercedes PRO. Select View. The Car-to-X-Communication service is acti‐ Select Elements. vated. In the TRAFFIC category, activate the Traffic...
  • Page 226 224 MBUX multimedia system If the vehicle is approaching a hazard spot Information about the current map position is with a vehicle speed of at least 37 mph shown, e.g. the name of the road. (60 km/h), the voice output "Traffic incident The following functions are available: ahead"...
  • Page 227 MBUX multimedia system 225 The display of POI symbols on the map can Resetting the POI symbol display be activated or deactivated as a favorite. Select POI SYMBOLS Reset POIs in the menu. To switch on/off using quick-access: if The settings are reset to the standard set‐ available, switch POI Symbols on or off.
  • Page 228 Avoid Area. map can be obtained from an authorized The display button is activated. Mercedes-Benz Center. If route guidance is active, a new route is cal‐ Overview of avoiding an area for the route culated. You can define areas along a route that you If there is no route yet, the setting is carried would like to avoid.
  • Page 229 Confirm the prompt with Yes. tion code: Overview of updating the map data The activation code can be used for one vehi‐ Updating at the authorized Mercedes-Benz Center The activation code is not transferable The digital maps generated by the map software The activation code has six digits become outdated in the same way as conven‐...
  • Page 230 The data is based on the information made Multimedia system: available by the respective service provider. © Navigation Mercedes-Benz assumes no responsibility for Advanced the accuracy of the information provided relating to the parking garage or the parking Select View.
  • Page 231: Telephone

    MBUX multimedia system 229 The following information is displayed (if avail‐ The following functions can also be selected (if able): available): Destination address, distance from cur‐ Search for POIs in the vicinity. rent vehicle position and arrival time Save the destination. Information on the parking garage/park‐...
  • Page 232 230 MBUX multimedia system Telephone menu overview Signal strength of the Numerical pad ® Bluetooth device name of mobile phone network the currently connected Contact search mobile phone/the mobile Options phone in the foreground Device manager (two phone mode) To switch mobile phones Battery status of the con‐...
  • Page 233 Further information can be obtained from an Up to 15 mobile phones can be authorized on Mercedes-Benz or at: http://www.mercedes- the multimedia system. benz.com/connect. Authorized mobile phones are reconnected automatically. Information on telephony...
  • Page 234 201). Select a mobile phone. Further information can be obtained at: http:// Newly authorized mobile phone: confirm www.mercedes-benz.com/connect the number code on the mobile phone. Using the mobile phone with Near Field Com‐ Using in single telephone mode munication (NFC)
  • Page 235 (see the manufacturer's operat‐ phone Integration, the voice recognition of ing instructions). this mobile phone is started or stopped. Further information can be found at: http:// www.mercedes-benz.com/connect Calls Setting the reception and transmission vol‐ Telephone operation Multimedia system: ©...
  • Page 236 234 MBUX multimedia system Ending a call Select R Accept. The incoming call is active. Select k. If only one mobile phone is connected with Activating functions during a call the multimedia system, the previous call will be put on hold. The following functions are available during a call: If during a call you accept a call with the End Call...
  • Page 237 MBUX multimedia system 235 Automatically Overview of importing contacts To switch Synchronize Contacts Automatically Contacts from various sources on: activate the LED symbol. Source Requirements: Manually ò USB device The USB device is To deactivate Synchronize Contacts Automati- connected with the cally: deactivate the LED symbol.
  • Page 238 236 MBUX multimedia system Selecting further options in the contacts Select an option. menu Deleting a contact Multimedia system: Select g. © Phone Select r in the line of the contact. Select r in the line of the contact. Select Ä. Select Ä.
  • Page 239 You can obtain further information about settings Select an entry. The call is made. ® and supported functions of Bluetooth -capable mobile phones from an Mercedes-Benz or at: Calling up additional options in the call list http://www.mercedes-benz.com/connect Multimedia system: Some mobile phones require further settings ©...
  • Page 240 238 MBUX multimedia system Answering a message with a template Select a message sequence with a contact. Select The message is read aloud. Dictating and sending a new message Select the symbol. Requirements: There is an Internet connection. Select a template Multimedia system: Forwarding a message ©...
  • Page 241 MBUX multimedia system 239 Apple CarPlay™ tem, it is closed when route guidance is started on the mobile phone. Overview of Apple CarPlay™ ® Connecting an iPhone via Apple CarPlay™ & WARNING Risk of distraction from infor‐ Requirements: mation systems and communications The current version of your device's operating equipment system is being used (see the manufacturer's...
  • Page 242 If route guidance is active on the multimedia sys‐ multimedia system. tem, it is closed when route guidance is started Mercedes-Benz recommends disconnecting on the mobile phone. the connecting cable only when the vehicle is stationary.
  • Page 243: Online And Internet Functions

    Internet connection Disconnect the connecting cable between the Information on connecting to the Internet mobile phone and multimedia system. Mercedes-Benz recommends disconnecting & WARNING Risk of distraction from infor‐ the connecting cable only when the vehicle is mation systems and communications stationary.
  • Page 244 The mobile phone network coverage is insuffi‐ less service provider ( page 201). cient. Contact an authorized Mercedes-Benz Center to Mobile data use is deactivated on the mobile find out whether it is possible to purchase data phone. volume in your country.
  • Page 245 The Internet connection can also be configured Setting automatic disconnection of the Inter‐ manually. net connection without a communication Further information can be obtained at http:// module www.mercedes-benz.com/connect or from an Multimedia system: authorized Mercedes-Benz Center. © Settings System Multimedia system: Wi-Fi &...
  • Page 246 244 MBUX multimedia system Connection status driving, you will be distracted from the traffic situation. This could also cause you to lose Connection status overview control of the vehicle. Only operate this equipment when the traffic situation permits. If you cannot be sure of this, stop the vehicle whilst paying attention to road and traffic conditions and operate the equipment with the vehicle stationary.
  • Page 247 MBUX multimedia system 245 Web browser overview URL entry Web page, back To refresh/stop Bookmarks Web page, forwards Options Calling up web browser options Deleting Internet history Multimedia system: Multimedia system: © MERCEDES PRO & APPS © MERCEDES PRO & APPS z Browser z Browser Delete Browser Data...
  • Page 248 Select Bestätigen (Confirm). sion free of interference. Deleting a bookmark The services are country-dependent. Select r after a bookmark. For more information, consult an authorized Mercedes-Benz Center. Select Delete. Select Yes. Multimedia system: © Radio Closing the browser Multimedia system:...
  • Page 249: Media

    MBUX multimedia system 247 Selecting and connecting to Internet radio Calling up the station list for the category last stations selected Multimedia system: Multimedia system: © Radio TuneIn Radio © Radio TuneIn Radio Press the cover of the current station. Select =.
  • Page 250 248 MBUX multimedia system the prior consent of the copyright holder. Make Gracenote, the Gracenote logo and logotype, sure that you know about the applicable copy‐ "Powered by Gracenote", MusicID and Playlist right regulations and that you comply with these. Plus are either registered trademarks or trade‐...
  • Page 251 MBUX multimedia system 249 Overview of the media menu Previous track or fast Current track number/ Controls playback rewind track in playback list and Timeline active data storage medium Next track or fast forward Categories Repeat Album cover Music search Settings Active media source Random playback...
  • Page 252 250 MBUX multimedia system To wind a track forwards or backwards: Multimedia system: tap on the desired point on the timeline. © Media Bluetooth ª To select the next track: select ü. ® Authorizing a new Bluetooth audio device To select the previous track: select û. Select Connect New Device.
  • Page 253: Radio

    MBUX multimedia system 251 Artists Using the keyword search Multimedia system: Tracks © Media Favorite Songs Often Played In the categories under 5 you can use the keyword search with free text input to look for Most Recently Added content. Mood page 251) Select a category.
  • Page 254 252 MBUX multimedia system Radio overview Selects an active frequency Artist, title, album and radio Switches the HD radio func‐ band text tion on or off Station logo HD radio logo Mute function Station name or set fre‐ Options Calls up the station list quency Search Switching the HD radio function on/off...
  • Page 255 Move the station to the new position. ble or interrupted for a variety of reasons. These Deleting stations: include environmental or topographical condi‐ tions beyond the control of Mercedes-Benz USA, Press and hold a station. LLC. Thus operation at certain locations may not Select Delete.
  • Page 256 254 MBUX multimedia system Multimedia system: You can also have the satellite service activa‐ ted online. To do so, please visit http:// © Þ Radio SiriusXM Radio www.siriusxm.com (USA) or http:// Z Options www.siriusxm.ca (Canada). Select Service Information. Switching on satellite radio The service information screen appears show‐...
  • Page 257 MBUX multimedia system 255 Saving or deleting a satellite radio channel Setting music and sport alerts Multimedia system: Multimedia system: © Þ Radio SiriusXM Radio © Þ Radio SiriusXM Radio Notes Storing the current channel: Activating the music information function Press and hold the logo of the current station until the Options menu appears.
  • Page 258: Sound

    256 MBUX multimedia system Creating a TuneMix list Calling up the sound menu Multimedia system: Multimedia system: © Þ Radio SiriusXM Radio © Media Sound TuneMix Lists The following functions are available: In order to listen to seamless music, you can put Equalizer together a TuneMix list from various stations.
  • Page 259: Transporting

    Transporting 257 Notes on loading guidelines Always stow objects in such a way that they cannot be tossed about in these or & DANGER Risk of poisoning from exhaust similar situations. gases Always make sure that objects do not project from stowage spaces, parcel Combustion engines emit poisonous exhaust nets or stowage nets.
  • Page 260: Load Distribution

    258 Transporting fasten the load to the tie-down eyes and Securing loads spread the load as evenly as possible. Notes on load securing use tie-down eyes and fastening components which are suitable for the weight and size of & WARNING Risk of accident and injury the load.
  • Page 261 Transporting 259 lation and any ensuing consequences. Overview of cargo tie-down point Observe country-specific laws. Make sure that the load is secure before every journey and at regular intervals during a long journey. Adjust the load securing as necessary. Information on how to secure loads correctly can be obtained from the manufacturers of load securing aids or tie downs for load-securing, for example.
  • Page 262: Carrier Systems

    Never exceed the maximum roof load for Mercedes-Benz. These help to prevent vehicle and adjust your driving style. damage. If you want to retrofit the mounting rails, have them installed at a qualified specialist workshop.
  • Page 263: Using The Interior Roof Carrier System

    Transporting 261 Using the interior roof carrier system cause the sliders to break off from the rack rail. & WARNING Risk of injury due to unse‐ Distribute the load evenly. When doing cured loads so, ensure that the overall center of gravity of the load is always as close to When you secure or loosen a load, the load the center as possible and between the...
  • Page 264 262 Transporting To move the rack rails: unscrew star knobs Adjusting the belt strap counter-clockwise until they are slightly loose. Slide rack rail along roof rail to the desired position. Screw star knobs tight clockwise. Check that the rack rail is seated securely. Moving the sliders &...
  • Page 265: Placing A Load On The Wheel Arch

    Transporting 263 Turn the ring of cargo tie-down ring until it is parallel to the longitudinal axis of cargo tie- down ring C. Hold cargo tie-down ring between the index finger and middle finger and place your thumb through the ring of cargo tie-down ring and onto the central pressure point.
  • Page 266: Maintenance And Care

    264 Maintenance and care mainly short-distance driving ASSYST PLUS service interval display frequent operation in mountainous terrain or Function of the ASSYST PLUS service interval on poor road surfaces display when the engine is often left idling for long The ASSYST PLUS service interval display on the periods instrument display provides information on the operation in particularly dusty conditions...
  • Page 267 Maintenance and care 265 Coolant expansion reservoir cap & WARNING Risk of injury due to moving parts & WARNING Risk of injury from using the Certain components in the engine compart‐ windshield wipers while the engine hood ment may continue to move or suddenly is open move again even after the ignition has been When the engine hood is open and the wind‐...
  • Page 268 266 Maintenance and care Move support to the bracket on the hood and apply light pressure to engage it. Lower the hood and let it drop from a height of approximately 0.5 ft (15 cm). If it is still possible to lift the hood a little, open the hood again and let it drop from a height of approximately 0.7 ft (20 cm) until it engages correctly.
  • Page 269 Maintenance and care 267 Slowly insert dipstick into the dipstick For Engine Oil Level Switch Ignition guide tube as far as it will go and pull it out switch on the ignition in order to check the after three seconds. engine oil level.
  • Page 270 Engine OM651 specifications deviating from those required for the prescribed service intervals. Mercedes-Benz recommends using original or tested replacement and service parts. Do not change the engine oil or oil filter in order to set change intervals longer than those prescribed.
  • Page 271 Open the cap slowly to release pres‐ sure. Only use coolant approved by Mercedes-Benz to avoid damaging the engine cooling system. Allow the engine and the engine cooling system to cool down before checking the coolant level or Replace coolant expansion reservoir cap refilling coolant.
  • Page 272 270 Maintenance and care Filling up the windshield washer system Adding washer fluid & WARNING Risk of burns from hot com‐ ponent parts in the engine compartment Certain components in the engine compart‐ ment can be very hot, e.g. the engine, the radiator and parts of the exhaust system.
  • Page 273 Maintenance and care 271 Never touch the danger zone surround‐ It is essential to avoid fire, open flames, ing moving component parts, e.g. the smoking and creating sparks. rotation area of the fan. Before filling up, switch off the engine, Remove jewelry and watches.
  • Page 274: Cleaning And Care

    If the vehicle is very dirty, wash off excess dirt before cleaning the vehicle in an automatic car Mercedes-Benz recommends that you have the wash. fuel filter drained at a qualified specialist work‐ Removing the wax from the windshield and shop.
  • Page 275 Maintenance and care 273 washer and the associated spray could cause Wash the vehicle with lukewarm water and a considerable damage to the vehicle. soft car sponge. When doing so, do not expose the vehicle to direct sunlight. To avoid damage to your vehicle, observe the fol‐ Carefully spray the vehicle with water and dry lowing when using a power washer: off with a leather cloth.
  • Page 276 Tar stains: use tar remover. Wax: use a silicone remover. Matte finish Only use care products approved for Do not polish the vehicle and alloy Mercedes-Benz. wheels. Do not use a wash program that ends with a hot wax treatment in automatic car washes.
  • Page 277 Do not use dry cloths or abrasive or sol‐ damp cloth and with a cleaning agent vent-based cleaning agents to clean the recommended for Mercedes-Benz . inside of windows. Wiper blades Carefully clean the folded-away wiper Do not clean the wiper blades too often.
  • Page 278 Clean with a damp microfiber cloth. Do not affix stickers, films or similar. For heavy soiling: use care product Do not allow to come into contact recommended for Mercedes-Benz . with cosmetics, insect repellent and sun creams. Real wood/ Clean with a microfiber cloth.
  • Page 279 1% soapsuds solution to clean the entire seat cover. Do not spot-clean. Use cleaning and care products recom‐ mended for Mercedes-Benz . Imitation Vacuum up dirt such as crumbs or dust Do not use a microfiber cloth.
  • Page 280: Breakdown Assistance

    Mercedes-Benz vehicle. In order to function as intended, the sys‐ tem relies on the transmission of data detailed in the "Emergency Call System data transfer"...
  • Page 281 A message with accident data is transmitted to the Mercedes-Benz emergency call center. Triggering an automatic emergency call The Mercedes-Benz emergency call center can transmit the vehicle position data to one Requirements: of the emergency call centers.
  • Page 282: Flat Tire

    For safety reasons, Mercedes-Benz recommends that you only use batteries that have been tested & WARNING Risk of an accident due to and approved for your vehicle by Mercedes-Benz. work carried out incorrectly on the bat‐ These batteries provide increased impact protec‐...
  • Page 283 If you do not use the vehicle for a long period or batteries drive short distances regularly: connect the battery to a charger recommen‐ ded for Mercedes-Benz. consult a qualified specialist workshop to dis‐ Batteries contain pollutants. It is connect the battery illegal to dispose of them with the household rubbish.
  • Page 284 A discharged battery may freeze at tempera‐ that has been tested and approved by tures slightly above or below freezing point. Mercedes-Benz and read the operating During starting assistance or battery charg‐ instructions for your charger before charging ing, battery gas may be released.
  • Page 285 Breakdown assistance 283 vehicles with a gasoline engine: only per‐ cle with the jumper cable/charging cable. Begin with the donor battery. form starting assistance when the engine and exhaust system are cold During starting assistance: start the engine on your own vehicle. Vehicles with a battery main switch: check When charging: start the charging process.
  • Page 286 284 Breakdown assistance circumstances. Otherwise, the vehicle's electronics could be damaged. Switch off all electrical consumers. To remove: unscrew screws and remove trim 2. Vehicles with rear wheel drive Remove floor covering 1. If the vehicle is expected to be parked up or out To install: insert floor covering and align of use for over three weeks, disconnect the bat‐...
  • Page 287 Reconnect the starter battery ( page 284). Mercedes-Benz recommends that you have the starter battery replaced at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Pull out and remove screws of bracket Center.
  • Page 288: Towing Or Tow-Starting

    Overview of permissible towing methods Always disconnect the starter battery in In the event of a breakdown, Mercedes-Benz rec‐ the battery case in the left footwell first. ommends that you have the vehicle transported Otherwise, electrical assemblies, e.g.
  • Page 289 Breakdown assistance 287 Permissible towing methods Both axles on the Front axle raised Rear axle raised ground Vehicles with auto‐ Yes, no further than Yes, no further than Yes, if the steering matic transmission and 31 miles (50 km) at 31 miles (50 km) at wheel is fixed in the rear wheel drive...
  • Page 290 288 Breakdown assistance the energy supply or the on-board electri‐ * NOTE Damage due to incorrect connec‐ cal system is malfunctioning. tion When your vehicle is then towed away, signifi‐ Only connect the tow rope or tow bar to cantly more effort may be required to steer the towing eyes.
  • Page 291 Breakdown assistance 289 Observe the notes on permissible towing * NOTE Damage to the drivetrain due to methods ( page 286). incorrect positioning The propeller shafts to the drive axles must Do not position the vehicle above the be removed if the maximum permissible tow‐ connection point of the transport vehi‐...
  • Page 292: Electrical Fuses

    Only use fuses which have been approved by Mercedes-Benz and which * NOTE Damage due to incorrect use of have the correct fuse rating. the towing eye When a towing eye is used to recover a vehi‐...
  • Page 293: Vehicle Tool Kit

    Breakdown assistance 291 the ignition is switched off The fuses are located in various fuse boxes: fuse box in the front-passenger footwell page 291) fuse box in the seat base of the driver's seat page 291) Opening the fuse box in the seat base of the driver's seat Remove insert with the vehicle tool kit.
  • Page 294: Hydraulic Jack

    292 Breakdown assistance Remove the rubber mat from the front- The hydraulic jack is located in side compartment passenger footwell. above the co-driver door step. To unlock: turn the quick-release fastener The jack has a maximum weight of 16.5 lbs (7.5 kg) depending on the vehicle's equipment.
  • Page 295 Breakdown assistance 293 Remove jack and unclip the pump lever rod. It is recommended to wear gloves for this work. To close: press the cover firmly into the door sill so that fasteners engage.
  • Page 296: Wheels And Tires

    This increases the risk of hydroplaning on wet braking power. Change the tires on your vehicle road surfaces, particularly when traveling at to M+S tires. Using summer tires at very cold an inappropriate speed. temperatures could cause tears to form, thereby damaging the tires permanently. Mercedes-Benz...
  • Page 297: Information On M+S Tires

    For safety reasons, only use snow chains that have been specifically approved for your vehi‐ Notes on snow chains cle by Mercedes-Benz, or snow chains with the same quality standard. & WARNING Risk of accident due to incor‐ The snow chains must be retightened after rect installation of snow chains driving approximately 0.6 miles (1 km).
  • Page 298: Tire Pressure

    296 Wheels and tires Use snow chains only when the road surface Cause increased tire damage. is completely snow-covered. Remove the Adversely affect handling characteristics and snow chains as soon as possible when you thus driving safety, e.g. due to hydroplaning. come to a road that is not snow-covered.
  • Page 299 Wheels and tires 297 Check whether the wheel or valve has a malfunction, which can cause a loss of tire leak. pressure. Aftermarket tire pressure monitor‐ ing systems will cause the tire valve to remain If you are unable to rectify the damage, open, depending on the design.
  • Page 300 298 Wheels and tires Front axle tire pressures on vehicles with all-wheel/rear wheel drive and single tires Max. front axle load 4101 lbs (1860 kg) Tires/disc wheel Vehicle load Max. front axle load 4101 lbs (1860 kg) LT245/75R16 120/116Q Fully laden 320 kPa (3.2 bar/46 psi) Front axle tire pressures on vehicles with rear wheel drive and single tires Max.
  • Page 301 Wheels and tires 299 Max. front axle load 4630 lbs (2100 kg) Tires/disc wheel Vehicle load Max. front axle load 4630 lbs (2100 kg) LT215/85R16 115/112Q Fully laden 450 kPa (4.5 bar/65 psi) Rear axle tire pressures on vehicles with all-wheel/rear wheel drive and twin tires Max.
  • Page 302 300 Wheels and tires Rear axle tire pressures on vehicles with rear wheel drive and Super Single tires Max. rear axle load 7055 lbs (3200 kg) Tires/disc wheel Vehicle load Max. rear axle load 7055 lbs (3200 kg) 225/75R16C 121/120R (122L) Fully laden 690 kPa (6.9 bar/100 psi) 285/65R16C 131R...
  • Page 303 Wheels and tires 301 Checking the tire pressure with the tire pres‐ replacement or alternate tires or wheels on sure monitoring system the vehicle that prevent the TPMS from func‐ tioning properly. Requirements: Always check the TPMS malfunction warning The ignition is switched on lamp after replacing one or more tires or On-board computer: wheels on your vehicle to ensure that the...
  • Page 304: Loading The Vehicle

    Observe the load rating of the tires. The load rating must be at least half the gross axle weight rating of the vehicle. Mercedes-Benz recommends you use the load-bearing index, which is given in the vehicle documents.
  • Page 305 Wheels and tires 303 Determining the maximum load Never overload the tires by exceeding the maximum load. The following steps have been developed as required of all manufacturers under Title 49, Only vehicles with a gross vehicle weight of less Code of U.S.
  • Page 306 304 Wheels and tires Sample calculation for determining the maxi‐ is for illustrative purposes only. Make sure you mum load are using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Infor‐ The following table has examples of how to calcu‐ mation placard ( page 302).
  • Page 307: Tire Labeling

    Wheels and tires 305 Tire labeling Overview of tire labeling Tread wear grade Traction grade Temperature grade The data shown in the illustration is sample data. This grading is not legally prescribed for Can‐ ada, but specified in most cases anyway. Tread wear grade Uniform Tire Quality Grading Standards page 305)
  • Page 308 306 Wheels and tires tire's ability to come to a standstill on a wet pave‐ The TIN is a unique identification number for tires ment under controlled conditions on a specified and consists of the following components: U.S. government test surface made from asphalt DOT (Department of Transportation): tire and concrete.
  • Page 309 Wheels and tires 307 Information on maximum tire pressure Observe the tire load rating and speed rating required for your vehicle. The data shown in the illustration is sample data. Prefixing letter Maximum permitted tire pressure 1, which is Nominal tire width in millimeters permitted for the tires must not be exceeded.
  • Page 310: Information On Definitions (Tires And Loading)

    308 Wheels and tires Do not overload the tires by exceeding the maxi‐ Load index mum permissible load. "Light load": light load tires See also: "C": commercial tires Maximum permissible load on the Tire and Loading Information placard ( page 302) Information on definitions (tires and load‐...
  • Page 311 Wheels and tires 309 Rating. You can find the Gross Axle Weight Rating Aspect ratio: relationship between tire height on the B-pillar on the driver's side. and tire width in percent. Speed rating: the speed rating is part of the tire Tire pressure: pressure inside the tire applying identification.
  • Page 312: Changing A Wheel

    Observe the tire load rating and speed rating required for your vehicle. Accessories that are not approved for your vehi‐ cle by Mercedes-Benz, or are not being used cor‐ rectly, can impair operating safety.
  • Page 313 Wheels and tires 311 Before purchasing and using non-approved general operating permit being rendered invalid. accessories, visit a qualified specialist workshop and inquire about: Vehicles with single tires: For vehicles with single tires with a GVW less Suitability than or equal to 9480 lbs, only use tires with Legal stipulations the dimension LT 245/75 R16 which have Factory recommendations...
  • Page 314 Vehicles with rear wheel drive Wheel size category 3 225/75 R16C FA 285/65 R16C RA Mercedes-Benz recommends that you stay within a wheel size category when changing a tire. In this way, you avoid recoding the con‐ trol units. If you change the wheel size of your vehicle, for instance when changing wheels for winter opera‐...
  • Page 315 Wheels and tires 313 Preparing the vehicle for a wheel change Raising the vehicle when changing a wheel Requirements: & WARNING Risk of injury from jack tip‐ The tire-change tool kit is available. ping The vehicle is not on a slope. If you park a vehicle with air suspension, the The vehicle is on solid, non-slippery and level air suspension may remain activated for up to...
  • Page 316 Important notes on using the jack: Only use the vehicle-specific jack that has been tested and approved by Mercedes-Benz to raise the vehicle. If the jack is used incor‐ rectly, it could tip over while the vehicle is raised.
  • Page 317 Wheels and tires 315 Place the jack beneath the jack support point. Vehicles with all-wheel drive: turn jack spindle counter-clockwise as far as it will Raise the vehicle until the tire is raised a max‐ imum of 1.2 in (3 cm) off the ground. Loosen and remove the wheel ( page 315).
  • Page 318 Screw in the remaining wheel nuts. wheel nuts which have been approved by Slightly tighten all the wheel nuts. Mercedes-Benz and for the wheel in question. When you install the steel spare wheel, it is Lowering the vehicle after a wheel change essential you use short wheel bolts for a steel wheel.
  • Page 319: Spare Wheel

    Wheels and tires 317 Place the jack to one side. Hit the middle of the hub cap to engage it on the wheel. Pull the rod with the smallest diameter off the pump lever. Secure the faulty wheel in the spare wheel The shortened pump lever serves as a lug bracket.
  • Page 320 318 Wheels and tires Regularly check the following, particularly prior to must have the correct dimensions and long trips: the tire must be the correct type. the tire pressure of the spare wheel (if neces‐ Do not exceed a maximum speed of 50 mph sary, adjust the tire pressure).
  • Page 321 Wheels and tires 319 Place a screwdriver into recesses Vehicles with rear wheel drive: removing the then pry off covers 1. spare wheel (vehicle with lowered chassis) Using the lug wrench from the vehicle tool kit, unscrew the now visible bolts counter-clock‐ wise by approximately 20 turns.
  • Page 322 320 Wheels and tires Place a screwdriver into recesses Raise spare wheel carrier with the pump then pry off covers 1. lever and attach right-hand safety hook 3. Using the lug wrench from the vehicle tool kit, Slightly raise spare wheel carrier unscrew the now visible bolts counter-clock‐...
  • Page 323 Wheels and tires 321 Vehicles with rear wheel drive: installing the spare wheel (chassis) Carefully place the spare wheel onto spare wheel carrier 4. The spare wheel is heavy. When you place the spare wheel onto the spare wheel carrier, the center of gravity changes due to the weight of the wheel.
  • Page 324: Technical Data

    322 Technical data Information on technical data When operating two-way radios in the vehicle, always connect them to the The given data only applies to vehicles with low-reflection exterior antenna. standard equipment. Further information can be obtained at a qualified specialist workshop. * NOTE Invalidation of the operating per‐...
  • Page 325: Number

    Technical data 323 Frequency band Maximum transmis‐ sion output 70 — cm — waveband 35 W 420 — 450 MHz Two-way radio 10 W (2G/3G/4G) The following can be used in the vehicle without restrictions: Vehicle identification plate (example: USA, complete vehicles) two-way radios with a maximum transmission output of up to 100 mW...
  • Page 326 324 Technical data Vehicle identification plate may also contain the following data: payload curb weight number of passenger seats VIN engraved underneath the hood Vehicle identification plate (example: Can‐ ada, complete vehicles) Vehicle manufacturer VIN (vehicle identification number) Permissible gross mass Permissible gross mass of vehicle combina‐...
  • Page 327: Operating Fluids And Capacities

    The engine number is stamped onto the crank‐ case. You can obtain further information from any You can identify operating fluids approved by qualified specialist workshop. Mercedes-Benz by the following inscriptions on the container: MB-Freigabe (e.g. MB-Freigabe 229.51) Operating fluids and capacities MB-Approval (e.g.
  • Page 328 Only refuel with the recommended fuel. In this case, in consultation with an authorized Mercedes-Benz Center, the fuel should be mixed with the cleaning additive recommended by * NOTE Damage caused by the wrong fuel Mercedes-Benz.
  • Page 329 Technical data 327 Notes on low outside temperatures Never refuel using gasoline in diesel engines. & WARNING Risk of fire and explosion due Never mix gasoline with diesel fuel. to fuel igniting If you heat fuel system components, e.g. with * NOTE Damage due to incorrect fuel a heat gun or open flame, these components Even small amounts of the wrong fuel could...
  • Page 330 328 Technical data clogging. Deposits may also form on the fuel Gasoline engine Of which reserve injector. This may reduce the engine output. fuel Unburned fuel can get into the oil pan. This Models with approx. approx. 5 gal causes the engine oil level to rise. This can 19 gal (85 l) total (19 liters) cause engine mechanical damage.
  • Page 331 Mercedes-Benz recommends having the oil It may be improper or punishable in some coun‐ changed at a qualified specialist workshop. tries to operate a vehicle that uses no DEF or one...
  • Page 332 New Vehicle Limited Therefore, Mercedes-Benz recommends that you Warranty. The use of other engine oils not change the engine oil before the start of the cold approved for diesel engines can damage the season.
  • Page 333 Have the brake fluid replaced regularly at a quali‐ OM642 around 13.2 qt fied specialist workshop. (12.5 liters) Only use brake fluid approved by Mercedes-Benz OM651 (rear wheel around 12 qt in accordance with MB-Freigabe or MB-Approval drive) (11.5 liters) 331.0.
  • Page 334 MB Specifications for operating fluids Windshield washer concentrate is highly flam‐ 310.1 mable. It could ignite if it comes into contact at http://bevo.mercedes-benz.com with hot engine component parts or the exhaust system. in the BeVo app at a qualified specialist workshop...
  • Page 335: Vehicle Data

    Use only R‑134a refrigerant or the PAG Trailer hitch oil approved for your vehicle by Notes on the trailer hitch Mercedes-Benz. The approved PAG oil may not be mixed & WARNING Risk of accident due to after‐ with any other PAG oil that is not market installation of a trailer hitch that approved for R‑134a refrigerant.
  • Page 336 You can obtain further information on the trailer following sources of information: hitch at a qualified specialist workshop. Vehicle documents Mercedes-Benz recommends that you have a The identification plates of the trailer hitch, trailer hitch retrofitted at an authorized trailer and vehicle Mercedes-Benz Center.
  • Page 337 Technical data 335 Front axle load, rear axle load, gross weight of vehicle combination (series, optional) Vehicle types 1500 and 2500 with a max. permissible gross weight of 8550 lbs (3.878 t) and 9050 lbs (4.105 t) Permissible front axle load GAWR (FA) Permissible rear axle load GAWR (RA) 5360 lbs (2.431 t) 4100 lbs (1.860 t)
  • Page 338 336 Technical data Vehicle types 1500 and 2500 with a max. permissible gross weight of 9050 lbs (4.105 t) Permissible gross Permissible trailer load Permissible noseweight TWR weight of vehicle/trailer GTW, braked 3), 5) combination GCWR 13930 lbs (6.319 t) 5000 lbs (2.270 t) 500 lbs (0.227 t) Vehicle types 1500 and 2500 with a max.
  • Page 339: Lashing Points And Carrier Systems

    Distribute the load on the cargo tie- weights. Please consult an authorized down points evenly. Mercedes-Benz Center if you have any fur‐ ther questions. Further information on the cargo tie-down points Maximum permissible gross weight of the and tie-down eyes can be obtained in the "Trans‐...
  • Page 340 Mercedes-Benz recommends you install a stabilizer bar on the vehicle's front the load is secured to two cargo tie-down axle. points on the rail...
  • Page 341: Display Messages And Warning And Indicator Lamps

    Display messages and warning and indicator lamps 339 on the multifunction display. Pressing O hides Display messages the display message. Introduction You can hide low-priority display messages by Function of display messages pressing the ¤ button or with the left-hand The display messages appear on the multifunc‐...
  • Page 342 340 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Detection of a restraint system malfunction: The 6 restraint system warning lamp does not light up when the ignition is switched on. The 6 restraint system warning lamp lights up continuously or repeatedly during a journey.
  • Page 343 Display messages and warning and indicator lamps 341 Display messages Possible causes/consequences and Solutions & WARNING Risk of accident if the electrical parking brake has insufficient holding force If the electrical parking brake does not have sufficient holding force on a steep incline, the vehicle may roll away. Park the vehicle on a level surface only and secure it against rolling away.
  • Page 344 If an emergency call is unavailable, a message to this effect will appear on the multifunction display of the instrument cluster. Visit a qualified specialist workshop. You can find more information on the regional availability of the emergency call system at: http://www.mercedes-benz.com/ connect_ecall...
  • Page 345 Display messages and warning and indicator lamps 343 Display messages Possible causes/consequences and Solutions * EBD, ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems may also be mal‐ functioning. & WARNING Risk of skidding if EBD, ABS and ESP ®...
  • Page 346 344 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions If the display message does not go out, visit a qualified special‐ ist workshop immediately. Drive carefully when doing so. * ABS and ESP ® are temporarily unavailable. Other driving systems and driving safety systems may also be tem‐...
  • Page 347 Display messages and warning and indicator lamps 345 Driving systems Display messages Possible causes/consequences and Solutions ð * You have exceeded the maximum permitted speed (only specific countries). Drive more slowly. Maximum Speed Excee- * Cruise control is malfunctioning. Cruise Control Inopera- tive Visit a qualified specialist workshop.
  • Page 348 346 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The radar sensor system is malfunctioning. Possible causes: dirt on the sensors heavy precipitation extended country drives without other traffic, e.g. in the desert The following systems may be affected: Active Distance Assist DISTRONIC ( page 144) Currently Unavailable...
  • Page 349 Display messages and warning and indicator lamps 347 Display messages Possible causes/consequences and Solutions * Blind Spot Assist is malfunctioning ( page 155). Blind Spot Assist Inoper- ative Visit a qualified specialist workshop. * When you establish an electrical connection with the trailer, Blind Blind Spot Assist Trailer Spot Assist will remain available but the area beside the trailer will Not Monitored...
  • Page 350 348 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ATTENTION ASSIST Inop- erative À * The ATTENTION ASSIST has detected fatigue or increasing inatten‐ tiveness on the driver's part ( page 152). If necessary, take a break. ATTENTION ASSIST: Take a Break! Engine...
  • Page 351 Display messages and warning and indicator lamps 349 Display messages Possible causes/consequences and Solutions * Display message for certain engines only: The engine oil level has fallen to the minimum level. * NOTE Engine damage caused by driving with insufficient Check Engine Oil Level engine oil (Add 1 Liter)
  • Page 352 350 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop Vehicle Leave Engine Running * The battery is no longer being charged and has reached an exces‐ sively low battery charge level. * NOTE Possible engine damage if you continue driving Stop Vehicle See Opera- Do not continue driving under any circumstances.
  • Page 353 Display messages and warning and indicator lamps 351 Display messages Possible causes/consequences and Solutions Wait until the engine has cooled down. Ensure that the air supply to the engine radiator is not obstruc‐ ted. * The coolant level is too low. &...
  • Page 354 352 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Add at least 2.5 gal (9.5 l) of DEF ( page 130). The å DEF indicator lamp only disappears when the vehicle is stationary, at the latest after 20 seconds, as soon as you switch on the igni‐ tion or start the engine after topping up.
  • Page 355 Display messages and warning and indicator lamps 353 Display messages Possible causes/consequences and Solutions * The tire pressure sensor signal is missing from one or more tires. No pressure value is displayed for the tire in question. Have the faulty tire pressure sensor replaced at a qualified spe‐ cialist workshop.
  • Page 356 354 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The pressure in at least one tire is too low or the pressures of the individual tires deviate too much from each other. Check the tire pressure, and add air if necessary. Please Correct Tire Pres- When the tire pressure has been set correctly, re-start the tire sure...
  • Page 357 Display messages and warning and indicator lamps 355 Display messages Possible causes/consequences and Solutions  * The key must be replaced. Visit a qualified specialist workshop. Obtain a New Key Vehicle Display messages Possible causes/consequences and Solutions ¥ * Washer fluid level in washer reservoir has fallen below the minimum. Top up washer fluid ( page 270).
  • Page 358 356 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Ð * The steering power assistance is malfunctioning. & WARNING Risk of an accident due to altered steering char‐ acteristics Steering Malfunction If the power assistance of the steering fails partially or com‐ Increased Physical Effort pletely, you will need to use more force to steer.
  • Page 359 Display messages and warning and indicator lamps 357 Display messages Possible causes/consequences and Solutions * The transmission is malfunctioning. The transmission automatically Transmission Malfunc- shifts to position i. tion Stop Stop in a safe location immediately. Shift the transmission to position j. Consult a qualified specialist workshop.
  • Page 360 358 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The electrical step is not, or only partially, extended. Ensure there is sufficient clearance for the electrical step. Open or close the sliding door again. Step Not Extended See Operator's Manualor...
  • Page 361: Indicator And Warning Lamps

    Display messages and warning and indicator lamps 359 Display messages Possible causes/consequences and Solutions Switch Off Lights * The light sensor is malfunctioning. Visit a qualified specialist workshop. Auto Lamp Function Inoperative * The exterior lighting is malfunctioning. Visit a qualified specialist workshop. Vehicles with trailer hitch: a fuse may have blown.
  • Page 362 360 Display messages and warning and indicator lamps Safety systems Warning/indicator Possible causes/consequences and Solutions lamp Vehicles with electric parking brake: the electric parking brake red indicator lamp does not light up. The electric parking brake yellow indi‐ cator lamp lights up. Meaning of the indicator lamps: The red indicator lamp does not light up: the electric parking brake has been released.
  • Page 363 Display messages and warning and indicator lamps 361 Warning/indicator Possible causes/consequences and Solutions lamp Electric parking brake malfunctioning yellow indicator lamp lights up Vehicles with electric parking brake: the red electric parking brake indicator lamp flashes. The electric parking brake yellow indicator lamp lights up.
  • Page 364 362 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp low indicator lamp does not light up Vehicles with manual parking brake: the red parking brake indicator lamp lights up. Meaning of the indicator lamp: The red parking brake indicator lamp lights up: the parking brake has been applied.
  • Page 365 Display messages and warning and indicator lamps 363 Warning/indicator Possible causes/consequences and Solutions lamp Brake warning lamp (red) Stop in a safe location immediately. Do not continue driving. (Canada) Consult a qualified specialist workshop. & WARNING Risk of an accident if the EBD (electronic brake force distribution) malfunctions If the EBD malfunctions, the wheels may lock during braking.
  • Page 366 364 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp & WARNING Risk of skidding if ESP ® is malfunctioning ® ® If ESP is malfunctioning, ESP cannot carry out vehicle stabiliza‐ tion. In addition, other driving safety systems are switched off. Drive on carefully.
  • Page 367 Display messages and warning and indicator lamps 365 Warning/indicator Possible causes/consequences and Solutions lamp Have the brake system checked immediately at a qualified specialist workshop. Continue driving carefully. Read the messages on the multifunction display. Visit a qualified specialist workshop. Seat belt Warning/indicator Possible causes/consequences and...
  • Page 368 366 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Power steering system & WARNING Risk of accident if steering capability is impaired warning lamp If the steering no longer functions as intended, the vehicle's operat‐ ing safety is jeopardized.
  • Page 369 Display messages and warning and indicator lamps 367 Warning/indicator Possible causes/consequences and Solutions lamp The electrical malfunction red warning lamp lights up. A malfunction has occurred in the electrics. Read the messages on the multifunction display. Electrical malfunction warning lamp æ...
  • Page 370 368 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp & WARNING Risk of an accident due to insufficient tire pressure Tire pressures that are too low pose the following hazards: The tires may burst, especially as the load and vehicle speed increase.
  • Page 371: Index

    Index 369 Additional turn signal light (all- 1, 2, 3 ... wheel drive vehicles) ......86 3-zone automatic climate control Additive ..........329 (control panel) ........96 DEF .......... 128, 328 12 V socket Engine oil ......... 329 see Socket (12 V) Additives 115 V socket Fuel ..........
  • Page 372 370 Index Android Auto ......... 240 Tow-away alarm function ....57 Connecting a mobile phone ....240 Attachments ........... 20 Ending ..........241 ATTENTION ASSIST ....... 152, 153 Note ..........240 Function ........... 152 Overview .......... 240 Setting ..........153 Sound settings ........
  • Page 373 Index 371 ® Bluetooth ..........200 Activating/deactivating ....200 Call list Information ........200 Deleting ..........237 Setting up an Internet connection ..242 Making a call ........237 Bottle holder ........... 75 Overview .......... 236 Selecting options ......237 Brake ABS (Anti-lock Braking System) ..
  • Page 374 372 Index Cargo tie-down points Cleaning Information ........337 see Care Cleaning water drain valve of the air Carpet (care) ......... 276 intake box ..........270 Change bulbs Additional turn signal light (all- Climate control wheel drive vehicles) ......86 Activating/deactivating ......
  • Page 375 Index 373 Dealership Downloading (from mobile phone) ... 234 Importing ......... 235 see Qualified specialist workshop Importing (overview) ......235 Declaration of conformity Information ........234 Vehicle components which receive Making a call ........235 and/or transmit radio waves ....23 Name format ........
  • Page 376 374 Index Engaging reverse gear ....... 117 Adaptive Highbeam Assist Inopera‐ Function ..........116 tive ........... 358 Selecting park position ..... 117 ¯ Additive System Fault Emer‐ Direction indicator gency Op.: XXX mph See Opera‐ see Indicator tor's Manual ........352 Display (care) ........
  • Page 377 Index 375 Currently Unavailable Cam‐ ð Maximum Speed Exceeded ..345 era Dirty ........... 345 N Permanently Active Risk of Roll‐ Currently Unavailable Radar Sen‐ ing Away ........... 357 sors Dirty ......... 346 Â Obtain a New Key ....355 !Currently Unavailable See ¯...
  • Page 378 376 Index DOT, Tire Identification Number Step Not Extended See Operator's (TIN) ............306 Manual or step not extended mal‐ Drinking and driving ......106 function ..........358 Drive Away Assist ......... 156 #Stop Vehicle Leave Engine Driver's seat Running ..........
  • Page 379 Index 377 Emergency General driving tips ......106 Hydroplaning ........110 Assistance overview ......16 New brake discs and brake pads/ First-aid kit (soft sided) ....278 linings ..........109 Safety vest ........278 Parking brake ........109 Warning lamp ........278 Wet road surfaces ......
  • Page 380 378 Index Front door Problems .......... 126 Raising the vehicle ......124 Opening (from inside) ......45 Unlocking (from inside) ...... 45 Entering characters Front seats Function/notes ........ 197 Setting the keyboard ......199 8-way adjustment options ....63 Using the media display ....197 Adjusting (electrically) ......
  • Page 381 Index 379 Gross mass ........... 323 Changing bulbs (rear) (Cargo Van and Passenger Van) ......87 Changing bulbs (rear) (chassis) ..88 Installations ..........20 Handbrake (electrical) see Electric parking brake Instrument Display Handbrake (manual) Function/notes ........ 166 Overview ........7, 166 see Manual parking brake Setting the lighting ......
  • Page 382 380 Index Mobile phone details ......243 Trailer operation ....... 157 Restrictions ........241 Lane Keeping Assist ® Setting access data (Bluetooth ) ..242 see Active Lane Keeping Assist ® Setting up (Bluetooth ) ....242 see Lane Keeping Assist Setting up (Wi-Fi) ......
  • Page 383 Index 381 Load index (tire) ........307 Selecting text information ....225 Selecting the map orientation ..224 Load securing Setting the map scale ....... 224 Cargo tie-down point ......259 Setting the map scale automati‐ Installing and removing tie-down cally ..........
  • Page 384 Roadside Assistance button ..... 185 Adjusts the volume ......191 Transferred data ....... 186 Configuring display settings ..... 199 Mercedes-Benz emergency call sys‐ Entering characters ......197 Main functions ........190 Information on data processing ..279 Restoring the factory settings ..204 Message (multifunction display) Switching the sound on or off ...
  • Page 385 Index 383 On-board electronics Near Field Communication (NFC) ..232 Engine electronics ......322 Connecting the mobile phone to the multimedia system ..... 232 Notes ..........322 Two-way radios ......... 322 General information ......232 Switching mobile phones ....232 Open-source software ......
  • Page 386 384 Index Parking aid Selecting profile options ....192 see Parking Assist PARKTRONIC Showing the profile selection when starting the vehicle ......192 Parking Assist PARKTRONIC ....146 Suggestions (overview) ..... 192 Activating ......... 147 Profile Adjusting warning tones ....147 see User profile Drive Away Assist ......
  • Page 387 Index 385 Rear window wiper Rims (care) ..........274 Replacing ..........91 Roadside Assistance (breakdown) ..22 Switching on/off ........ 90 Roll away protection Rear-compartment heating ....97 see HOLD function Rear-end doors Roof carrier (inside) ......261 Opening and closing (from inside) ..52 Roof rack ..........
  • Page 388 386 Index Service Logging in ........253 Moving a channel ......255 see ASSYST PLUS Music and sport alerts function ..255 Service (on-board computer) ....169 Overview .......... 254 Service center Pause and playback function .... 256 see Qualified specialist workshop Restrictions ........
  • Page 389 Index 387 Station presets Snow chains ......... 295 Modifying ......... 253 Socket (12 V) ........... 76 Stationary heating Cargo compartment ......77 Problems .......... 102 Driver's seat ........77 Front center console ......76 Stationary heating/ventilation Adjusting (on-board computer) ..102 Socket (115 V) .........
  • Page 390 388 Index Reset function (multimedia sys‐ Switching mobile phones ....232 tem) ..........204 Switching mobile phones (Near Setting the distance unit ....202 Field Communication (NFC)) .... 232 Setting the time and date automat‐ Telephone menu overview ....230 ically ..........
  • Page 391 Index 389 Restarting the tire pressure moni‐ Tire pressure monitoring system tor ............ 302 (function) .......... 300 Tire pressure monitoring system Tire pressure table ......297 (function) .......... 300 Tire quality grades ......305 Tire pressure table ......297 Traction grade ........305 Tread wear grade ......
  • Page 392 390 Index Trailer hitch Turn signal light Care ..........274 Additional turn signal light (all- General notes ........333 wheel drive vehicles) ......86 Information ........163 Two-way radio telephone Information about trailer operation .. 160 see Mobile phone Permissible trailer loads and trailer Two-way radios drawbar noseweights .......
  • Page 393 Index 391 Ventilating (convenience opening) ..55 Voice Control System ......174 Voice commands (Voice Control Application specific voice com‐ System) ..........183 mands ..........175 Audible help functions ...... 176 Vehicle components which receive Entering numbers ......175 and/or transmit radio waves Global voice commands ....
  • Page 394 392 Index FElectric parking brake applied hTire pressure monitoring sys‐ red indicator lamp (USA) does not tem warning lamp lights up ....367 light up ..........360 Warranty ..........25 !Electric parking brake mal‐ Warranty terms and conditions .... 21 functioning yellow indicator lamp Washer fluid lights up ........
  • Page 395 Index 393 Tire and Loading Information plac‐ ard ............ 302 Tire pressure (notes) ......296 Tire pressure monitoring system (function) .......... 300 Tire pressure table ......297 Tire quality grades ......305 Traction grade ........305 Tread wear grade ......305 Unusual driving characteristics ..

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