Vehicle Equipment; The Tele Aid System; Emergency Calls - Mercedes-Benz COMAND Operator's Manual

Tele Aid

Emergency Calls

Vehicle Equipment

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This Operator's manual describes all fea-
tures, standard or optional, potentially available
for your vehicle at the time of purchase. Please
be aware that your vehicle might not be
equipped with all features described in this man-
ual.

The Tele Aid System

(Tele Aid – Telematic Alarm Identification
on Demand)
The Tele Aid system consists of three types
of response:
automatic and manual emergency
Roadside Assistance
Information
Search & Send
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Tele Aid is only available in the US.
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Emergency Calls
Automatically
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or air
bags deploy.
Initiating an Emergency Call Manually
Briefly press SOS button cover to open.
Press SOS button (for longer than
2 seconds).
The indicator lamp in the SOS button
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close cover after the emergency call is
concluded.
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During the emergency call message "Emer-
gency Call Activated" is displayed, operation
from COMAND is not possible.
For a complete description and additional
information on Emergency calls please re-
fer to the vehicle Operator's Manual.