Answering Calls (Contd)
A call placed to C. Smith by some internal party has
redirected to the console for coverage, as indicated by
the > symbol.
To determine the source of the original call, press
<SCROLL> to display Screen 2
The letter s indicates that the called party, Smith,
activated Send All Calls to send the call to coverage.
14
>1197 Smith,C
1 0 1 3 B l a c k , D
3
s