Introduction; Overview - AT&T SYSTEM 25 User Manual

Overview

As your System 25's attendant, you are often the first
person whom outside callers speak to when they dial your
organization. You are well equipped to handle these and any
other types of calls. Your Switched Loop Attendant Console
(SLAC) provides the same useful features that other voice
terminals in the system have. In addition, your console has
special capabilities that enable you to perform the following
attendant tasks quickly and efficiently:
Answer or place calls, then extend them to other
stations
Visually identify the source of calls
Prevent calls. from being lost or ignored
Set up outgoing trunk calls
Alert system users to messages waiting
Establish conference calls
Monitor system alarms.
This guide contains the operating procedure for every
feature that can be used at your console. System 25 has
two kinds of features, fixed and assignable, that transform a
telephone into a voice terminal. A fixed feature is one that is
standard (that is, built-in or ready-to-use) and does not have
to be activated by the System Administrator. An assignable
feature is one that must be activated by the System
Administrator before you can use it.

INTRODUCTION

Continued
1