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Related Manuals for AT&T Definity 6402D
Summary of Contents for AT&T Definity 6402D
- Page 1 AT&T System 25 Single-Line Telephone User Guide 555-540-702 Issue 1 1989...
- Page 2 Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, this information is subject to change. This document will be reissued periodically to incorporate changes. Single-Line Telephone User Guide Prepared by the Technical Publications Group...
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Page 3: Table Of Contents
Contents Introduction Single-Line Features Account Code Entry Call Accountability Call Waiting Callback Conference Calls Direct Group Calling (DGC) Following Forwarding H o l d Leave Word Calling Message Waiting Night Service Paging P a r k Pickup Placing Calls Programming Speed Dialing Codes Speed Dialing Transfer Glossary... -
Page 4: Introduction
For your convenience, the features are arranged in alphabetical order. Your telephone is ready to use as soon as it is connected to the System 25. Therefore, as you learn to use the features, you can make and receive calls with your telephone just as you would with an ordinary phone. -
Page 5: Ringing Tones
The Switchhook The switchhook is the button held down by the handset when it rests in the cradle on your telephone. Some System 25 features require that you use the switchhook to signal the system. When you are instructed to press the switchhook, press the button down as far as it will go for approximately 1/2 second and then release it. -
Page 6: Handset Tones
Handset Tones System 25 signals you with tones that are heard through the handset. The tones and their descriptions are listed below. DIAL TONE lllllllllllllllllllllllllllllllllllllllllllllllllIll You can dial. CONFIRMATION TONE Your action has been accepted. RINGBACK TONE IIIIIIIIIIIIIII IIIIIIIIIIIIIII The number you dialed is ringing. SPECIAL RINGBACK TONE one short, dull tone) The person you dialed is busy, and has been notified of Call... -
Page 7: Additional Information
Personal Dial Code (PDC) Personal Dial Codes (PDCs) were assigned to telephones. In most cases, your PDC is your extension number. If a telephone is shared by two or more people, each person may have been assigned their own “floating” extension number (FPDC). -
Page 8: Single-Line Features
Dial the account code. If you make a mistake while entering the account NOTE: code, press Listen for dial tone. Dial the outside line access code and listen for dial tone again. Dial the telephone number. again, then the correct account code.“ (Continued) - Page 9 Account Code Entry - Incoming Calls Your call will be disconnected when you follow this procedure. Therefore, do not attempt it until you have finished your conversation. After you have completed your conversation, and before you hang up, press the switchhook. Listen for confirmation tone and dial tone.
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Page 10: Call Accountability
Billing Calls to Your Extension 1 Listen for dial tone, then press # 2 Dial your extension number. 3 Listen for dial tone, then dial the telephone number. If you make a mistake, hang up and restart the NOTE: sequence. -
Page 11: Call Waiting
If you hear dial tone, NOTE: to return to the call on hold. Answering - Ending the 1 Hang up. 2 When the telephone rings, lift the handset. press the switchhook once more Existing Call... -
Page 12: Callback
Callback If a System 25 extension or outside line is busy when you place a call, you can request a callback. Your call will wait in a line (a “queue” ) for the extension or line to become available. The system will then ring you back and complete the call. -
Page 13: Conference Calls
Conference Calls You can set up a three-party conference that includes other System 25 people as well as outside callers. When you are on a conference call, if you drop the first person you placed in the conference, you will loose the entire call. (If the first person hangs up, however, the second person will remain, and the conversation can be completed. -
Page 14: Direct Group Calling (Dgc)
Direct Group Calling (DGC) Your System Administrator will advise you if you have been assigned as a member of a Direct Group Calling (DGC) group. Calls that go to these groups are distributed among its members for the purpose of answering incoming group associated calls. Leaving the Group Members may temporarily not receive incoming calls by use of the following procedures:... -
Page 15: Following
You can have personal calls sent to another phone by using the Following or the Forwarding feature. To use the Following feature, at a telephone other than your own, you sign in your extension number. To cancel the request, you may either sign out your extension number from that other phone, or sign back in at your own telephone. -
Page 16: Forwarding
You can have your personal calls sent to another extension or to an outside number. Unlike the Following feature, you do not need to be at the other telephone. Instead, simply forward your calls to another location while you are still at your own telephone. -
Page 17: Hold
After you put a call on hold, you may then hang up the handset without losing the call. To pick up a call you have placed on hold you must use the same telephone where you held the call. -
Page 18: Leave Word Calling
Dial the extension of the other person. Listen for confirmation tone, then hang up. If you hear fast busy tone instead of confirmation NOTE: tone, either the other telephone does not have VMS assigned to it, or the extension you dialed is invalid. -
Page 19: Message Waiting
Message Waiting Your telephone may have a light that tells you when the attendant or another person in the system has a message for you. You can turn the message light on and off at any telephone in your system that has a message light (including your own). -
Page 20: Night Service
Night Service When the attendant leaves for the night, the system can be set so that incoming calls either ring a night bell or are directed to preassigned telephones. See your System Administrator for the Night Service access code. Answering Night Service Calls 1 Lift the handset and listen for dial tone. -
Page 21: Paging
Paging If your company has a paging system, you may access the system by dialing a code. See your System Administrator for the Paging access code and for additional information if you have paging zones. Paging System Using the dial tone, then dial the Paging access code. 1 Listen for announcement. -
Page 22: Park
Park Parked calls are held calls that can be picked up from any telephone in the system. When you use the park feature, you cannot use this feature again on the same phone until the original parked call is completed. If a parked call is not picked up within a preset interval (the usual time is two minutes), it will ring back at the telephone that originally parked the call. -
Page 23: Pickup
Picking Up Calls 1 Listen for dial tone, then press 2 Dial the extension number of the ringing telephone. Picking Up Calls in Your Pickup Group 1 Listen for dial tone. 2 Press... -
Page 24: Placing Calls
Placing Inside Calls 1 Lift the handset and listen for dial tone. 2 Dial the extension number. Placing Outside Calls 1 Listen for dial tone. 2 Dial the outside line access code and listen for dial tone. 3 Dial the telephone number. -
Page 25: Programming Speed Dialing Codes
Programming Speed Dialing Codes program telephone numbers, account codes, and System Speed Dialing codes into your Personal Speed Dialing codes. System 25 allows you to program strings of numbers and special characters (maximum of 25 characters) into the dialing codes. - Page 26 When you place a “ #8” in a programmed number, you tell the system to start end-to-end signaling. For example, you may want to program both a telephone number (to be dialed first), and an identification code (that should be transmitted to the far end).
- Page 27 Programming Speed Dialing Codes (Continued) Programming or Removing Personal Speed Dialing Codes Listen for dial tone, then press # Dial the number you want to program. If you want to remove a number, go to Step 3. Press “ # “ and a Personal Speed Dialing number (20 - 39). Listen for confirmation tone, then hang up.
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Page 28: Speed Dialing
Speed Dialing Speed dialing allows you to dial telephone numbers (or account codes) by simply dialing “ #” and a 2- or 3-digit code. There are two kinds of speed dialing: Personal and System. Personal Speed Dialing codes are 2-digit numbers that allow you to program up to twenty personal numbers. -
Page 29: Transfer
Transfer You can easily transfer calls to another System 25 telephone. You can also transfer some calls to outside lines. However, you should see your System Administrator for more information about this type of transfer. When you transfer a call, the original person is temporarily placed on hold and is not connected to the other person until you hang up. -
Page 30: Glossary
call. - Page 31 button.
- Page 32 System 25 telephone and a telephone not connected to System 25. Outside calls are made over Central Office or other trunks and are signalled by two short rings.
- Page 33 3-digit System Speed Dialing codes are assigned by the System Administrator and can be used at all telephones. button depressed by the handset when the switchhook telephone is not in use. person responsible for assigning features system and overseeing System 25 operation. administrator...
- Page 34 AT&T System 25 QUICK REFERENCE CARD Single-Line Telephone FEATURE ACCESS CODES FEATURE Account Code to enter an Account Code to charge call to correct extension Call Accountability to request callback for a busy ext./line Callback to cancel callback to answer call waiting...
- Page 35 QUICK REFERENCE CARD Single-Line Telephone PERSONAL SPEED DIALING NUMBERS C O D E TELEPHONE NUMBER DIALING CODES DESCRIPTION C O D E Your Extension Your Data Terminal Attendant Night Service access code Paging access code (See Features list on other side.)