Attendant Features; Answering Calls - AT&T System 25 User Manual

Attendant Features

Answering Calls

You can receive only one call at a time on your console; calls are
held in a queue at the System 25 until you (or the other
attendant) can handle them. Your console receives incoming
calls only when you have no active calls, and at least one loop is
idle.
You answer all incoming calls at one of the
the upper left of the console. (The system automatically selects
buttons in a rotating sequence for receiving calls.)
LOOP
When an incoming call rings, the green light next to the
appropriate
LOOP
Answering a Call
Lift the handset.
1
Speak with the caller.
2
Display
The display shows different information, depending on the type
of incoming calls received.
If an outside call has arrived at your console, and three calls are
waiting in the attendant queue, your display shows:
blinks.
OUTSIDE
buttons on
LOOP
3
9