Errors - Konica Minolta Bizhub 4700P Service Manual

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Other information on what was happening when the 9yy error occurred.

4.6.10 900 errors

900 error messages
Error code Description
900.xx RIP firmware errors
System software error service check
There are different types of 900.xx errors that can occur. There may be a communication problem (bad
cable, network connection, and so on) software issue, or a hardware problem with the controller board,
or internal option. The communication and software aspects should be checked first. Determine if the
problem is constant or intermittent. Use the troubleshooting procedure below to isolate the issue. Take
any notes as instructed. You will need that information in the event you need to contact your next level
of support.
Before troubleshooting:
1. Perform the Steps before starting the 9yy service
2. Determine the operating system used when the error occurred. If possible determine whether a
PostScript or PCL file was sent to the device when the error occurred.
Action
Step 1
POR the printer.
Does the error remain?
Step 2
1. Write down the exact 900.xx error code displayed on
the device.
2. Turn off the printer.
3. Clear the print queues.
4. Disconnect all communication cables, and remove
all memory options.
5. Remove any installed internal option.
6. POR the printer into the Diagnostics menu.
Does the error remain during startup?
bizhub 4700P/bizhub 4000P Service Manual
Action
Go to System software error service
- 113 -
check.
checks.
Yes
Go to step 2.
Go to step 3.
No
The problem is solved.
Go to step 6.