Acm Service Check; Steps Before Starting The 9Yy Service Checks - Konica Minolta Bizhub 4700P Service Manual

ACM service check

Action
Step 1
Check the pick/lift motor gearbox for proper operation.
1. POR into the Diagnostics menu and perform a
feed test:
Diagnostics Menu >Input Tray
Tests >Feed Test >Tray 1
2. Check if the pick/lift motor gearbox rotates on
each pick.
Does it rotate during the feed test?
Step 2
Lower the ACM assembly, and rotate the pick roller
toward the front without touching the pick tire.
Does it rotate properly?

Steps before starting the 9yy service checks

Before starting the service checks in this section, you will need to retrieve certain information. This will
aid your next level of support in diagnosing the problem before replacing the controller board.
Warning—Potential Damage: Do not replace the controller board unless directed by your next level of
support.
1. Collect the history information and firmware logs (Fwdebug and logs.tar.gz) from the SE menu.
2. Collect the settings from the menu settings page.
3. Collect information from the user.
Note: Not all of the items can be retrieved from the printer you are working on.
A. Collecting the history information from the SE menu
Note: Make sure your printer is connected to a network or to a print server.
1. From a Web browser, type http://printer_IP_address/se, and then press Enter.
Notes:
printer_IP_address is the TCP/IP address of the printer
-
se is required to access the printer diagnostic information
-
2. Click History Information, copy all information, and then save it as a text file.
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Yes
Go to step 2.
Replace the controller
board. See Controller
board removals.
No
Replace the pick/lift motor
gearbox. See Pick/Lift
motor gearbox removal.
Replace the ACM
assembly. See ACM
assembly removal.