8.3.3
Paper transport jam
[E210] Paper fed from the l2nd drawer not reaching the registration sensor
[E300] Paper fed from the PFP upper drawer not reaching the registration sensor
[E330] Paper fed from the PFP lower drawer not reaching the registration sensor
Classification
Paper transport jam
Proce
Check item
dure
1
Open the Automatic
duplexing unit. Is there
paper in front of the
registration sensor?
2
Is the registration sensor
working?
(Perform the input check
in the test mode: 03-[A]/
[A])
3
Are the (high-speed/low-
speed) clutches working?
(Perform the output check
in the test mode: 03-203,
205)
4
Feed roller
Separation roller
Pickup roller
Transfer roller
Parts to be replaced
Registration sensor
MAIN board
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Error content
Paper not reaching the registration sensor
Result
Yes
Remove the paper.
No
Yes
No
•
Check if the connector of the registration
sensor is disconnected.
•
Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN22
23LA/23LM/28LM/23HA/28HA: CN14
•
Check if the connector pins are
disconnected and the harnesses are open
circuited
•
Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
•
Replace the registration sensor.
•
Replace the MAIN board.
Yes
No
•
Check if the connectors of the (high-speed/
low-speed) transport clutches are
disconnected.
•
Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN27
23LA/23LM/28LM/23HA/28HA: CN16
•
Check if the connector pins are
disconnected and the harnesses are open
circuited.
•
Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
•
Replace the (high-speed/low-speed)
transport clutches.
•
Replace the MAIN board.
•
Check the condition of the feed roller,
separation roller and pickup roller of each
paper source, and replace them if they are
worn out.
•
Check the transport roller. Replace it if it is
worn out.
e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
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Measure
Remark
ERROR CODE AND TROUBLESHOOTING
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