Field Service Ver. 2.0 Jun. 2010
16.2.20
Printer section: Smear on back
A. Typical faulty images
B. Troubleshooting procedure
Step
1
Toner is spilled over area inside copier.
2
Toner is present along the paper path.
3
Fusing pressure roller is dirty, scratchy, or damaged.
4
Transfer roller is dirty.
5
Grid bias contact is dirty, scratchy, deformed, worn, or
damaged.
Check
16. IMAGE QUALITY PROBLEM
A09AF3C534DA
Result
Action
YES
• Clean interior.
YES
• Clean.
YES
• Clean or change.
YES
• Clean or change.
YES
• Clean, correct, or
change.
NO
• Change high voltage
unit (HV1).
• Change printer control
board (PRCB).
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