Configuring Supportassist Server - Dell S4048–ON Configuration Manual
S-series 10gbe switches
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Also See for S4048–ON:
- Configuration manual (1146 pages) ,
- Deployment manual (78 pages) ,
- Troubleshooting manual (29 pages)
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[no] email-address primary email-address [alternate email-address]
Dell(conf-supportassist-pers-john_doe)#email-address primary jdoe@mycompany.com
Dell(conf-supportassist-pers-john_doe)#
3.
Configure phone numbers of the contact person.
SUPPORTASSIST PERSON mode
[no] phone primary phone [alternate phone]
Dell(conf-supportassist-pers-john_doe)#phone primary +919999999999
Dell(conf-supportassist-pers-john_doe)#
4.
Configure the preferred method for contacting the person.
SUPPORTASSIST PERSON mode
preferred-method {email | no-contact | phone]
Dell(conf-supportassist-pers-john_doe)#preferred-method email
Dell(conf-supportassist-pers-john_doe)#
5.
Configure the time frame for contacting the person.
SUPPORTASSIST PERSON mode
[no] time-zone zone +-HH:MM[start-time HH:MM] [end-time HH:MM]
Dell(conf-supportassist-pers-john_doe)#time-zone zone 01:24 start-time 12:00 end-time
23:00
Dell(conf-supportassist-pers-john_doe)#
Configuring SupportAssist Server
SupportAssist Server mode allows you to configure server name and the means of reaching the server. By default, a SupportAssist
server URL has been configured on the device. Configuring a URL to reach the SupportAssist remote server should be done only
under the direction of Dell SupportChange.
To configure SupportAssist server, use the following commands.
1.
Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode.
SUPPORTASSIST mode
[no] server server-name
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
2.
Configure a proxy for reaching the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] proxy-ip-address {ipv4-address | ipv6-address}port port-number [ username userid
password [encryption-type] password ]
Dell(conf-supportassist-serv-default)#proxy-ip-address 10.0.0.1 port 90 username test
password 0 test1
Dell(conf-supportassist-serv-default)#
3.
Enable communication with the SupportAssist server.
SUPPORTASSIST SERVER mode
[no] enable
Dell(conf-supportassist-serv-default)#enable
Dell(conf-supportassist-serv-default)#
4.
Configure the URL to reach the SupportAssist remote server.
862
SupportAssist
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Troubleshooting
