ZyXEL Communications LTE3302-M432 User Manual page 155

The default IP address of the LTE Device is 192.168.1.1.
1
If you changed the IP address and have forgotten it, connect a computer to the Ethernet port on the
2
LTE Device and look up the IP address of the default gateway for your computer. To do this in most
Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default
Gateway should be the IP address of the LTE Device (it depends on the network), so enter this IP address
in your Internet browser.
Reset your LTE Device to change all settings back to their default.
3
I forgot the password.
If you forget your password or IP address, or you cannot access the Web Configurator, you can use the
1
RESET button at the back of the LTE Device to reload the factory-default configuration file. This means
that you will lose all configurations that you had previously saved, the password will be reset to "1234"
and the IP address will be reset to "192.168.1.1".
Make sure the POWER LED is on.
2
Press the RESET button for five seconds to set the LTE Device back to its factory-default configurations.
3
Press the RESET button for two seconds to restart the LTE Device.
4
I cannot see or access the Login screen in the Web Configurator.
Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
1
enabled. See your browser help.
Make sure you log into the Web Configurator from the LAN and that your computer is in the same
2
subnet as the LTE Device when remote management service is disabled. If remote management is
enabled, make sure you log in from the WAN with a specific IP address.
Reset the device to its factory defaults, and try to access the LTE Device with the default IP address. See
3
the Troubleshooting chapter for more information.
If the problem continues, contact the network administrator or vendor.
4
I can see the Login screen, but I cannot log in to the LTE Device.
Make sure you have entered the user name and password correctly. The default user name is admin
1
and the default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
This can happen when you fail to log out properly from your last session. Try logging in again after 5
2
minutes.
Chapter 24 Troubleshooting
LTE3302-M432 & LTE3312-M432 User's Guide
155