Faxing Troubles - Oki MC361dn User Manual

Other Troubles
Troubles after Starting to Copy
Symptom
The machine is slow to
start copying.
A copy job is cancelled.

Faxing Troubles

Memo
 If the following information does not solve the trouble, contact Oki Data's customer support center.
Unable to Send a Fax
Symptom
Unable to send a fax.
The machine does not
continuously send a
document.
The machine does not
send a fax even though
you dialed the number
and pressed .
M
ONO
Unable to transmit a fax
manually.
The machine does not
start scanning (during
memory transmission).
Point to check
Is [Warming Up] or [Preparing]
displayed on the display screen?
Is any error occurring?
Is there paper on the MP tray?
Point to check
Did you perform the correct
procedure?
Did you specify the correct
number?
Did you specify the appropriate
dial line type?
Is it due to the recipient machine?
Did you load the document
correctly on the ADF?
Did you load a document other
than A4, letter or legal 13/13.5/14
on the ADF?
Did you specify the appropriate
dial line type?
Did you load the document
correctly?
Did you dial the correct number?
Is the recipient's line busy?
Did you put down the handset
before pressing ?
M
ONO
Did you load the document
correctly?
Is there enough memory?
The machine is preparing.
Wait until it starts copying.
A copy job is cancelled when
specific errors occur while copying.
Clear the error and start the copy
job again.
When copying using paper from
the MP tray, check if enough paper
is loaded on the MP tray before
starting to copy. And, press the
<SETTING> key and select
[Paper Setup] > [Select Tray] >
[Copy] > [MP tray], and then
check that [ON] or [ON (Prior)] is
selected.
Check the appropriate procedure
and try again.
If you use speed dial, print the
speed dial list and check the entry.
Specify the appropriate dial line
type for your region.
Contact the recipient and ask him
to check the machine status.
Keep the leading edges of the
pages in the document even.
Only A4, letter, and legal 13/13.5/
14 size documents can be sent
from the ADF.
Specify the appropriate dial line
type for your region.
Load the document correctly.
Dial the correct number.
Wait until the line is open and try
again.
Press
M
ONO
down the handset.
Load the document correctly.
Check the available memory.
- 150 -
Remedy
Remedy
first and then put
Reference
-
P.128
-
Reference
P.80
P.81
Advanced
P.62
-
P.72
-
P.62
P.72
-
-
Advanced
P.72
Advanced