Oki MC361dn User Manual page 154

Other Troubles
Symptom
White area of paper is
lightly stained.
Periphery of letters is
smudged.
The entire paper area is
lightly stained when
printing on envelopes or
coated paper.
Toner comes off when it
is rubbed.
Glossiness is not
uniform.
Color of the printed
image is not what you
expect.
Solid printing of CMY
100% is too light.
Black or white dots
appear.
Point to check
The paper contains static
electricity.
The paper is too thick.
The toner is low.
The LED heads are dirty.
The paper is unsuitable.
The paper is moist.
The toner may be sticking to the
whole area of the envelope or
coated paper.
The settings of media type and
width are incorrect.
The paper is recycled.
The settings of media type and
width are incorrect.
The toner is low.
The setting of [Black Finish] is
not suitable for the application.
The color adjustment has been
modified.
The color balance is out of
adjustment.
Color registration is out of
alignment.
[CMY100% Density] is set to
[Disable].
The paper is unsuitable.
When the interval of the dots is
about 94 mm (4 inches), the
image drum (the green tube) is
damaged or dirty.
The document glass or the
document holding pad is dirty.
Use paper stored in proper
temperature and humidity
conditions.
Use thinner paper.
Replace the toner cartridge.
Wipe the LED heads with soft
tissue paper.
Use recommended paper.
Replace it with new paper.
This is not a malfunction of the
machine.
Coated paper is not recommended.
Press the <SETTING> key and
select [Paper Setup] > the paper
tray you are using, and then select
the proper values for [Media
Type] and [Media Weight]. Or,
select the thicker values for
[Media Weight].
Press the <SETTING> key and
select [Paper Setup] > the paper
tray you are using, and then select
the thicker values for [Media
Weight].
Press the <SETTING> key and
select [Paper Setup] > the paper
tray you are using, and then select
the proper values for [Media
Type] and [Media Weight]. Or,
select the thicker values for
[Media Weight].
Replace the toner cartridge.
On the printer driver, select [Com-
posite Black (CMYK)] of [True
Black (K)] for [Black Finish].
Do color matching from the printer
driver.
Press the <SETTING> key and
select [Admin Setup] > [Print
Setup] > [Color Menu], and then
do [Adjust Density].
Open and close the top cover.
Or, press the <SETTING> key and
select [Admin Setup] > [Print
Setup] > [Color Menu], and then
do [Adjust Registration].
Press the <SETTING> key and
select [Admin Setup] > [Print
Setup] > [Color Menu] >
[CMY100% Density], and then
select [Enable].
Use supported paper.
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum unit when
it is damaged.
Clean the document glass and the
document holding pad.
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Remedy Reference
P.65
-
P.161
P.170
-
P.66
-
P.69
P.69
P.69
P.161
Advanced
Advanced
-
-
-
-
P.163
P.168