Using The Group Parameter To Set Up Customized Groups - Avaya 9608 Administrator's Manual

Telephone Software and Application Files

Using the GROUP parameter to set up customized groups

About this task
Different users might have the same phone model, but require different administered settings. For
example, you might want to restrict call center agents from logging off, which might be an essential
capability for hot-desking associates.
Use the GROUP parameter to set up customized groups:
Procedure
1. Identify the phones and the groups the phones belong to, and designate a number for each
group.
The number can be any integer from 0 to 999, with 0 as the default, meaning your largest
group is assigned as Group 0.
2. You can only set the GROUP parameter either at each individual deskphone or when a you
register a phone with Software Release 1.5 or greater to an Avaya Aura
Manager Release 4.0 or greater.
To set the GROUP parameter on each deskphone, use the GROUP procedure from the local
administrative options. See Avaya IP Deskphone Edition for 9600 Series IP Telephones,
Installation and Maintenance Guide, 16-300694. To set the GROUP parameter on a phone
registered with Communication Manager, administer the GROUP parameter on a phone-by-
phone basis on the Communication Manager Station Form.
3. After you assign the GROUP assignments, edit the configuration file to enable each phone of
the appropriate group to download the proper settings.
Result
The following is an example of the configuration file for the call center agent:
IF $GROUP SEQ 1 goto CALLCENTER IF $GROUP SEQ 2 goto HOTDESK , {specify settings
unique to Group 0} goto END
# CALLCENTER {specify settings unique to Group 1} goto END
# HOTDESK {specify settings unique to Group 2}
# END {specify settings common to all Groups}
Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323
66
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Communication
June 2014