Avaya 9608 Quick Reference

Avaya 9608/9608G/9611G IP
Deskphones H.323 Quick
Reference
Menu options
The following image shows the menu options that are
available to you to view the current settings and configure
the required parameters on the Avaya 9608 and 9611 IP
deskphones.
Home
Page
Options
Call
&
Settings
Settings
Application
Browser
Settings
Brightness
Screen &
Network
Sound
Information
Options
Contrast
Advanced
VPN
Options
Settings
Personalized
Ringing
Logout
Automatic
Language
Gain
Control
About
Button
Avaya IP
Headset Clicks
Deskphone
Equalization
Error
Tones
Backup/
Restore
Phone
Acoustic Screen
Protection Width
Note:
Some of the options may not be displayed on your
deskphone if your administrator has not configured the
option for your extension.
Answering and making a call
Answering a call
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset, or
press Speaker, OK, or Answer to answer the call
using the speakerphone, or press Headset to
answer using the headset, or you can press the
corresponding line key (LED) to answer the call.
Release 6.8.3
• If you are on a call, and the phone displays the
Issue 1
incoming call, from the Phone screen scroll to the
November 2019
line with the incoming call and press Ans Hold or
©
2019, Avaya Inc.
All Rights Reserved.
press the corresponding line key (LED) to
automatically put the first call on hold when you
answer the new call. Also, you can press Ans Drop
to automatically drop the first call when you answer
the new call.
• To quickly move to the top of your call appearance
list to answer an incoming call on your primary line,
from the Phone screen press the Phone button.
You can then press the line for the incoming call or
scroll to it.
• To automatically display the Phone screen when
Guest
Login
you receive an incoming call, set the Phone
Go to Phone
Screen On
Screen on Ringing option to Yes.
Calling
Go To Phone
Making a call
Screen On
Ringing
History
Go To Phone 1. Lift the handset, or press Speaker or Headset (if
Screen On
Answer
Log
applicable) or a line button for an available line.
Bridged
Calls
Display
2. Dial the number you want to call.
Call Timer
Personalized
Button
If you are on a mute call, you can select an available
Labels
Redial
call line appearance by using Up or Down arrows.
Restore
Default
Labels Visual
Alerting Making a call using edit dialing
Audio
Path Ensure that the Edit Dialing feature is enabled on your
phone.
Pair Contacts
To Calls
1. On the Phone screen, enter the number you want to
Edit Dialing
call.
Headset
Signaling
2. To edit the number, press Bksp to erase one
character at a time.
3. To remove the entire number, press Clear
4. Press Call.
Putting a call on hold
1. Press Phone to view the main Phone screen, if
necessary.
2. Select the active line you want to put on hold.
3. Press Hold.
Note:
The phone might display a hold timer when you
put a call on hold.
4. Press Resume, OK button, or the line button of the
held call to retrieve the call.
Transferring a call
1. From the Phone screen, if the call to be transferred is
already not highlighted, press and select the call
appearance on which the call appears.
2. Press Transfer.
3. Dial the number if you know the number or call the
person from the contacts list or from the history list.
4. If your administrator configured unattended transfers
for your deskphone, you can hang up without
announcing the call.
Using the conference feature
Adding a person to an active call
You can add participants to an active call to set up a
conference call.
Start a call.
To make a call to a participant, do one of the following:
• Dial the phone extension by using the dial pad.
• Call the person from the Contacts list or the
Recents list.
Adding a person on hold to a
conference call
1. During an active call, press Hold.
2. Do one of the following:
• To make a new call, press New Call and dial the
extension of the second person.
• To make a new call, press new line key.
• To answer an incoming call, press Answer.
Note:
To toggle between the calls, press Swap.
• To answer an incoming call, press Answer .
Dropping a person from a conference
call
1. From the Phone screen, select your active conference
call.
2. Press Details.
Ensure that your administrator has configured the
Details softkey.
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