Fisher FIELDVUE DVC6200 Instruction Manual page 111

Instruction Manual
D103409X012
DVC6200 Technical Support Checklist
Have the following information available prior to contacting your Emerson Process Management sales office for
support.
1. Instrument serial number as read from nameplate ________________________________________________
2. Is the digital valve controller responding to the control signal? Yes _________ No _________
If not, describe ___________________________________________________________________________
3. Measure the voltage across the "Loop -" and Loop +" terminal box screws when the commanded current is 4.0 mA
and 20.0 mA: __________V @ 4.0 mA __________V @ 20.0 mA.
(These values should be around 9.6 V @ 4.0 mA and 10.3 V @ 20 mA).
4. Is it possible to communicate via HART to the digital valve controller? Yes _________ No _________
5. What is the Diagnostic Tier of the digital valve controller? AC ____ HC ____ AD ____ PD ____ ODV____
6. What is the firmware version of the digital valve controller? ______________
7. What is the hardware version of the digital valve controller? ______________
8. Is the digital valve controller's Instrument Mode "In Service"? Yes _________ No _________
9. Is the digital valve controller's Control Mode set to "Analog"? Yes _________ No _________
10. Is it on Travel or Pressure control?
11. What are the following parameter readings?
Input Signal _________
Supply Pressure _________
Travel Target _________%
12. What are the following alert readings?
Fail alerts _______________________________________________________________________________
Valve alerts _____________________________________________________________________________
Operational status ________________________________________________________________________
Alert event record entries __________________________________________________________________
13. Export ValveLink data (if available) for the device (Status Monitor, Detailed Setup, etc.).
Mounting
1. Which digital valve controller do you have? DVC6200 __________ DVC6205/DVC6215 ___________________
2. What Make, Brand, Style, Size, etc. actuator is the DVC6200 mounted on? ______________________________
3. What is the full travel of the valve? ______________________________________________________________
4. What is the Mounting Kit part number? __________________________________________________________
5. If mounting kits are made by LBP/Customer, please provide pictures of installation.
6. Is the Mounting kit installed per the instructions? Yes _________ No _________
7. What is the safe position of the valve? Fail closed _________ Fail open _________
Drive Signal _________%
Pressure A _________
Travel _________%
Maintenance and Troubleshooting
Pressure B _________
May 2013
111