Correcting Mistakes During The Log In Procedure; Example 1 - Nortel MERIDIAN 1 M2216ACD User Manual

To log in without Supervisor ID and
with Priority:
To log in with Supervisor ID and with
Priority:
∫
In-Calls
∫
Not Ready

Correcting mistakes during the log in procedure

You can correct mistakes made during the log in process by entering
re-entering the previous field. Multiple fields may be re-entered. (See the
examples below)

Example 1

To re-enter an ACD DN when Priority
is not used (ACD DN 1 is corrected):
3.
3.
or
4. Upon successful log in, press
Dial
ACD DN 1
ACD DN 2
ACD DN 4
Log in and log out with MQA
your Agent ID
Dial
Priority 1 ACD DN 2
£ £ £ £
Priority 2 ACD DN 3
£ £
£ £
Priority 3 ACD DN 4
£ £
£ £
Priority 4 ACD DN 5
£ £
£ £
.
Priority 5
£ £ £ £ £ £ £ £
your Agent ID
Dial
Supervisor ID
£ £ £ £
Priority 1 ACD DN 2
£ £
£ £
Priority 2 ACD DN 3
£ £
£ £
Priority 3 ACD DN 4
£ £ £ £
Priority 4 ACD DN 5
£ £ £ £
.
Priority 5
£ £ £ £
£ £ £ £
or when ready to start
Not Ready
work.
your Agent ID
£ £ £ £
£ ‚ £ ‚ £ £
£ £ ‚ ‚ £ £
ACD DN 3
£ £
£ £
ACD DN 5
£ £ £ £
ACD DN 1
£ £ £ £ £ £ £ £
£ £ £ £
£ £
£ £
£ £
£ £
£ £
£ £
£ £ £ £
ACD DN 1
£ £ £ £
£ £
£ £
£ £
£ £
£ £ £ £
£ £ £ £
In-Calls
and
‚ £ ‚ ‚ ‚ £ £ £
Supervisor ID
£ £ £ £
ACD DN 1
£ £
£ £
£ £
£ £
.
£ £ £ £ £ £ £ £
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