Hold; Make Busy - Nortel MERIDIAN 1 M2216ACD User Manual

Agent features: Hold Make Busy

Hold

To place a call on Hold:
˙
To return to the call:
º

Make Busy

To make your position unavailable to
take calls:
∫
Make Busy
To make your phone available for
calls again (after making it busy):
∫
Make Busy
17
Press Hold.
Press the key beside the fast flashing LCD
indicator.
Press Make Busy.
Press again.
Make Busy