Walkaway And Return - Nortel MERIDIAN 1 M2216ACD User Manual

Agent features: Walkaway and Return

Walkaway and Return

Use this feature when you need to leave your desk during an ACD call, a
non-ACD call, or while in the Not Ready state.
To Walkaway during an active ACD
or non-ACD call:
˙
To Walkaway while in Not Ready
mode (Not Ready LCD indicator is on,
and is shown on the
N N N N O O O O T T T T R R R R E E E E A A A A DY DY
DY DY
display):
˙
To return from Walkaway:
∫
Not Ready
∫
In-Calls
∫ 2637
20
Press Hold. The LCD indicator beside the
In-Calls extension flashes.
1. Press Hold.
2. Unplug the headset or receiver.
1. Plug in the headset or the receiver, or
or
2. Press the key next to the flashing
or
Note: If a caller disconnects before you
return from Walkaway, the Not Ready
indicator flashes. When you return from
Walkaway, you are in Not Ready mode.
pick up the built-in receiver, whichever
you use normally.
indicator.