Resolving Video Or Audio Disruptions - Avaya Scopia XT7100 User Manual

Troubleshooting the Avaya Scopia
Not connect to network
Your computer or XT Series is not connected to the network.
Solution
Your DVI cable is not connected properly to the Scopia
Verify that your computer is connected to the Scopia
Connecting a Computer to the XT Series
1. Verify that your computer is connected to the network.
2. Verify that your XT Series is connected to the network by checking that the cables are
connected correctly (see Deployment Guide for XT Series).
Another computer already connected
Another computer is already connected to the Scopia
Solution
Verify that only your computer is connected by checking the XT Series web interface.
Authentication required
®
If using the Scopia
®
Scopia XT Control each time it is connected. The
Solution
®
Connect to Scopia
Endpoint on page 26.
Related Links
Troubleshooting the Avaya Scopia

Resolving Video or Audio Disruptions

Problem
You experience disruptions in either video or audio; for example, additional noise or static.
®
Avaya Scopia XT Series User Guide
92
® XT Series
Figure 89: Monitoring the status from the web interface
XT Executive as a room endpoint, the computer must be authenticated with
XT Control as described in
®
XT Series
Comments? infodev@avaya.com
®
XT Executive.
®
XT Executive properly, as described in
on page 57.
®
XT Executive.
icon indicates that authentication is required.
Connecting to a Scopia
on page 86
®
XT Executive as a Room
April 2015