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CCX 500
Poly CCX 500 Business Desk Phone Manuals
Manuals and User Guides for Poly CCX 500 Business Desk Phone. We have
19
Poly CCX 500 Business Desk Phone manuals available for free PDF download: Instruction Manual, User Manual, Manual, Setup Sheet
Poly CCX 400, CCX 500, CCX 505, CCX 600 Manual
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Before You Begin
Getting Started with Poly CCX with Teams
Signing In to and Locking Your Phone
Calling and Conferencing
Poly CCX with Teams Setting
Troubleshooting
Documents / Resources
References
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Poly CCX 500 Instruction Manual (281 pages)
Business Media Phone
Brand:
Poly
| Category:
Cordless Telephone
| Size: 2 MB
Table of Contents
Table of Contents
5
Before You Begin
17
Audience, Purpose, and Required Skills
17
Icons Used in Poly Documentation
17
Poly CCX Phones Model Numbers
18
Documentation Feedback
18
Getting Started
19
PVOS Overview
19
Methods for Configuring Phones
19
Priority of Configuration and Provisioning Methods
20
Default Configuration File
20
Configure a Phone Using Simple Setup
21
Configure a Phone through the System Web Interface
21
Configure a Phone Usingsing a USB Flash Drive
22
Setting up the Phone
23
Power CCX Phones
23
Poly CCX Power over Ethernet Classes
23
Complete the Setup Wizard
23
Enable USB Audio Mode on CCX Phones
24
Disable USB Audio Mode
25
Enable USB Phone Mode
25
Poly CCX Phones Base Profiles
26
Set the Base Profile from the Settings Menu
27
Set the Base Profile Using the System Web Interface
28
Call Servers
29
SIP Server Registration
29
Configure Voip Server DHCP Settings
29
SIP Signaling Failure for Outgoing Calls
30
Configure SIP Subscription Timers
31
Configure the SIP Instance Identification Settings
32
Configure SIP Header Warnings
32
Call Server Features
33
Enable 3GPP IP Multimedia
33
Create a Custom TCP Keep-Alive Message
34
Create a Custom UDP Keep-Alive Message
34
Enable the P-Early-Media Header
35
Remove the Outbound Proxy Address from the Route Header
35
Add Path Extension Header to Request Message
36
Subscribe to Registered Line State Change Notifications
36
Reject Calls with Network Determined User Busy Events
36
Enable Server-Specific Features
37
Include Service Route Information in Vqmon Messages
37
Enable Support for the 199 Response Code
38
Server Redundancy
38
Configure Server Redundancy for a Registered Line
38
Configure Server Redundancy for Voip
40
Networking
42
System Names Transmitted with Network Protocols
42
Configuring Internet Protocol Settings
42
Configure a Static Ipv4 Address
42
Enable Ipv4 ICMP Redirects
43
DHCP IP Address
43
Set the DHCP Boot Server Option in Ipv4 Mode
44
Enable DHCP IP Address Cache
44
Wi-Fi Network Connectivity
46
Configure Wi-Fi Using a Configuration File
46
Configure Wi-Fi Using the Local Interface
47
Remove Wi-Fi from the Basic Settings Menu
48
Bluetooth Settings
48
Enable Bluetooth
49
Update the Bluetooth Device Name
49
Configure Bluetooth Features
49
Enable the Bluetooth Menu in the Poly Control Panel
50
Connect a Computer to a Network through the Phone
50
Setting the Time and Date
51
Configure Time and Daylight Saving Time
51
Set the Time Zone Location
52
Configure Olson Time Zone
56
Configure Location Information for Emergency Services
59
Enable Advice of Charge
60
Enable and Configure TWAMP
61
Configure Network Signaling Validation
62
Jitter Buffer and Packet Error Concealment
63
Configure Jitter Buffer for Wired Network Voice Traffic
63
Configure Jitter Buffer for IP Multicast Voice Traffic
64
Set 802.1P/Q Priority
65
IP Type-Of-Service
65
Enable IP Type-Of Service
66
Configure IP Type-Of-Service for Video
66
SIP Server Registration
67
Configure Voip Server DHCP Settings
67
SIP Signaling Failure for Outgoing Calls
68
Static DNS Cache
69
Configure the SIP Server for Static DNS Cache
69
Configure the Static DNS Cache with a Record IP Addresses
71
Configure the Static DNS Cache with NAPTR and SRV Records
72
DNS SIP Server Name Resolution
73
For Outgoing Calls (INVITE Fallback)
74
Customer Phone Configuration
74
Configure NAT
75
Real-Time Transport Protocol
76
Configure SIP RTP for FECC
76
Configure RTP Media Ports
77
Configure RTP Video Ports
77
Configure STUN Settings
78
Enable GZIP Encoding
79
Certificates
80
Using the Factory-Installed Certificate
80
Creating Csrs
80
Create a CSR on the Local Interface
80
Download and Install Certificates
81
Custom URL Locations for LDAP Server cas
81
Define the Download URL Location for the LDAP Server CA
82
Confirm the Installed LDAP Server Certificates
82
Enable OCSP
83
Enable and Configure SCEP
83
Custom Wi-Fi Certificates
85
Install and Choose a Root CA Wi-Fi Certificate
85
Install and Choose a Client Wi-Fi Certificate
86
Securing the Phones
87
Phone Passwords
87
Configure Password Settings
87
Set the Administrator Password on the Local Interface
88
Set the User Password on the Local Interface
88
California SB-327 Password Requirement Compliance
88
System Web Interface Security Settings
89
Configure a Security Banner for the System Web Interface
89
Locking the System Web Interface after Failed Login Attempts
89
Configure the System Web Interface Lockout
89
Disable the System Web Interface Lockout
90
Configure Session Management Rules
90
Locking the Phone
91
Lock the Basic Settings Menu
91
Enable Phone Lock
91
Set an Automatic Phone Lock
92
Define Authorized Contacts to Call from a Locked Phone
92
Enable Do Not Disturb When the Phone Locks
92
Remotely Unlock a Phone
93
Advanced User Access to Administration Settings
93
Enable Advanced User Access
93
Disable Advanced User Access to Network Settings
94
Disable Advanced User Access to TLS Security
94
Hide the MAC Address
94
Hide the Address of Record
95
Encryption
95
Encrypt Files for Upload
95
Change the Encryption Key
96
Enable FIPS 140-2 Encryption
96
Web Proxy
97
Supported HTTP/HTTPS Web Proxy Services
97
Manually Configure Web Proxy Access
97
Disabling Hardware Ports
98
Disable the USB Ports
98
Disable the Headset Ports
99
Disable the PC Port
99
Enable Voice over Secure IP
100
Enable and Configure 802. 1 X Security
100
Configuring Audio Settings
103
Automatic Gain Control
103
Enable AEC for Headsets
103
Noise Suppression
104
Poly Noiseblock
104
Disable Poly Noiseblock
104
Enable Poly Noiseblockai
104
Acoustic Fence
104
Enable Polycom Acoustic Fence for Handset Calls
105
Enable Polycom Acoustic Fence for Headset Calls
105
Add Acoustic Fence Options to the Local Interface
106
Dynamically Deactivate Acoustic Fence in Full-Screen Mode
106
Configure VAD
106
Comfort Noise
107
Configure Comfort Noise for Speakerphone Calls
107
Configure Comfort Noise for Handset Calls
108
Audio Codecs
108
Supported Audio Codec Specifications
108
Set Audio Codec Priority
110
Configure the SILK Audio Codec
112
Configure the Opus Audio Codec
113
Configuring Video Settings
115
Camera Options
115
Disable Far End Camera Control
115
Remove Camera Settings from the Basic Menu
116
Configure a Camera Home Preset
116
Configuring the Call Modes
117
Set the Default Call Mode to Audio-Only
117
Mute Video at the Start of Video Calls
117
Enable the Audio Call Button
118
Enable Call Mode Persistence
118
Configuring Call Controls
119
Call Hold
119
Configure Call Hold Reminders
119
Configure Hold Music
120
Change the Reinvite Method
120
Configure Default Call Transfer Type
120
Call Transfer Directly to Voicemail
121
Call Forwarding
121
Forward Calls While Busy
122
Forward Calls While DND Is Active
122
Forward Unanswered Calls
123
Limit Call Forwarding Options
123
Disable Call Forwarding
123
Poly CCX 500 User Manual (138 pages)
Business Media Phones with OpenSIP
Brand:
Poly
| Category:
Telephone
| Size: 1 MB
Table of Contents
Table of Contents
5
Before You Begin
13
Audience, Purpose, and Required Skills
13
Icons Used in Poly Documentation
13
Documentation Feedback
13
Poly CCX Phones Model Numbers
14
Getting Started
15
CCX Phone Hardware Overview
15
Poly CCX 400 Business Media Phones Hardware
15
Poly CCX 500 and CCX 505 Business Media Phones Hardware
16
Poly CCX 600 Business Media Phones Hardware
18
Poly CCX 700 Business Media Phones Hardware
19
LED Indicators on CCX Phones
21
Navigating Your Phone
21
CCX Business Media Phone Screens
22
Entering Information Using the Onscreen Keyboard
24
Change the Keyboard Layout
24
Options to Enter Information in Data Fields
25
Accessibility Features
26
Users Who Are Deaf or Hard of Hearing
26
Users with Limited Mobility
26
Users Who Are Blind, Have Low Vision, or Have Limited Vision
27
Logging in to and Locking Your Phone
28
Logging in to Your Poly CCX Phone
28
Log in to a Phone
28
Log out of the Phone
28
Change Your Login Password
28
Log in to a Host Phone as a Guest
29
Log out of a Host Phone
29
Log in to a Guest Automatic Call Distribution Phone
29
Log out of a Guest ACD Phone
30
Sign in Using Your UC-One Credentials
30
Sign in to Microsoft Exchange Using the Local Interface
30
Sign in to Microsoft Exchange Using the System Web Interface
31
Locking Your Phone
31
Lock Your Phone
31
Unlock the Phone
32
Audio Calls
33
Use the Handset, Headset, or Speakerphone
33
Placing Audio Calls
33
Place an Audio Call
33
Place an International Call
34
Place a Call from Recent Calls
34
Call a Favorite
34
Place a Call over Bluetooth
34
Place a Call from a Locked Phone
34
Redial a Number
35
End an Audio Call
35
Answering Audio Calls
35
Answer an Incoming Call
35
Answer a Call When in a Call
36
Answer Calls Automatically
36
Answer a Call on a Locked Phone
37
Answer an Intercom Call
37
Decline an Incoming Call
37
Holding and Resuming Calls
37
Hold a Call
37
Resume a Call
37
Call Application Switching Methods
38
Select an Available Call Application
38
Cycle through Available Call Applications
38
Calling Contacts from Directories
38
Call a Contact from a Directory
38
Call a Contact from a Directory Search
38
Placing Intercom Calls
39
Place an Intercom Call
39
Place an Intercom Call During a Call
39
Managing Multiple Calls
39
Manage a Call from the Calls Screen
40
Transferring Calls
40
Transfer a Call Using Blind Transfer
40
Transfer a Call Using Consultative Transfer
40
Cancel a Transfer
41
Mute the Microphones
41
Unmute the Microphones
41
Call Precedence and Preemption
41
Parking and Retrieving Calls on the Cisco Broadworks Server
41
Park a Call
42
Retrieve a Parked Call
42
Retrieve a Parked Call on Another Phone
42
Ignore a Parked Call
43
Managing Calls Remotely with Cisco Broadworks Server
43
Managing Calls with UC-One Broadworks Anywhere
43
Managing Calls with UC-One Remote Office
45
Ignoring or Rejecting Incoming Calls
46
Ignore or Silence an Incoming Call
46
Reject Incoming Calls
47
Automatically Reject Calls from a Contact
47
Rejecting Calls with Do Not Disturb
47
Reject Anonymous Calls
48
Recording Audio Calls
48
Guidelines When Recording Calls
49
Record a Call
49
Pause a Recording
49
Resume a Recording
49
Stop Recording
49
Record a Conference Call
50
Browse Recorded Calls
50
Play a Recorded Call
50
Pause and Resume Played Recordings
50
Stop Playing a Recording
51
Rename a Recording
51
Delete a Recording
51
Video Calls
52
Tips for Video Calls
52
Place a Video Call
52
Start Video During a Call
53
Stop Sending Video During a Call
53
Video Call Settings
53
Set the Call Rate for Video Calls
53
Stop Video for All Calls
54
Improve Video Clarity
54
Adjust Video Quality
54
Advertisement
Poly CCX 500 User Manual (133 pages)
Business Media Phones with OpenSIP
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Table of Contents
2
Before You Begin
10
Audience, Purpose, and Required Skills
10
Related Poly and Partner Resources
10
Getting Started
11
CCX Phone Hardware Overview
12
Poly CCX 400 Business Media Phones Hardware
12
Poly CCX 500 Business Media Phones Hardware
14
Poly CCX 600 Business Media Phones Hardware
16
Poly CCX 700 Business Media Phones Hardware
18
LED Indicators on CCX Phones
19
Navigating Poly CCX Phones
20
CCX Business Media Phone Screens
20
Entering Information Using the Onscreen Keyboard
26
Entering Chinese Characters with Pinyin
26
Using the Pinyin Input Widget
26
Enter Chinese Characters with the Dialpad Keys
26
Enter Chinese Characters with the Onscreen Keyboard
27
Logging in to and Locking Your Phone
28
Logging in to Your Poly CCX Phone
28
Log in to a Phone
28
Log out of the Phone
28
Change Your Login Password
29
Log in to a Host Phone
29
Log in to a Guest Automatic Call Distribution Phone
30
Sign in Using Your Broadsoft UC-One Credentials
30
Locking Your Phone
30
Lock Your Phone
31
Unlock the Phone
31
Audio Calls
32
Use the Handset, Headset, or Speakerphone
32
Placing Audio Calls
33
Place an Audio Call
33
Place an International Call
33
Place a Call from Recent Calls
33
Call a Favorite
34
Place a Call over Bluetooth
34
Place a Call from a Locked Phone
34
Redial a Number
34
End an Audio Call
34
Answering Audio Calls
35
Answer an Incoming Call
35
Answer a Call When in a Call
35
Answer Calls Automatically
35
Answer a Call on a Locked Phone
36
Answer an Intercom Call
36
Decline an Incoming Call
36
Holding and Resuming Calls
36
Hold a Call
36
Resume a Call
36
Calling Contacts from Directories
37
Call a Contact from a Directory
37
Call a Contact from a Directory Search
37
Placing Intercom Calls
37
Place an Intercom Call
37
Place an Intercom Call During a Call
38
Managing Multiple Calls
38
Manage a Call from the Calls Screen
38
Transferring Calls
38
Transfer a Call Using Blind Transfer
39
Transfer a Call Using Consultative Transfer
39
Cancel a Transfer
39
Mute the Microphones
39
Unmute the Microphones
40
Call Precedence and Preemption
40
Parking and Retrieving Calls on the Broadsoft Broadworks Server
40
Park a Broadsoft Call
40
Retrieve a Parked Broadsoft Call
41
Retrieve a Parked Broadsoft Call on Another Phone
41
Ignore a Parked Call
41
Managing Calls Remotely with Broadworks Server
42
Managing Calls with Broadsoft UC-One Broadworks Anywhere
42
Managing Calls with Broadsoft UC-One Remote Office
43
Ignoring or Rejecting Incoming Calls
44
Ignore or Silence an Incoming Call
45
Reject Incoming Calls
45
Automatically Reject Calls from a Contact
45
Rejecting Calls with Do Not Disturb
45
Reject Anonymous Calls
46
Recording Audio Calls
48
Guidelines When Recording Calls
48
Record a Call
49
Pause a Recording
49
Resume a Recording
49
Stop Recording
49
Record a Conference Call
50
Browse Recorded Calls
50
Play a Recorded Call
50
Pause and Resume Played Recordings
50
Stop Playing a Recording
51
Rename a Recording
51
Delete a Recording
51
Video Calls
52
Tips for Video Calls
52
Place a Video Call
53
Start Video During a Call
53
Stop Sending Video During a Call
53
Video Call Settings
53
Set the Call Rate for Video Calls
54
Stop Video for All Calls
54
Improve Video Clarity
54
Adjust Video Quality
54
Adjust the Video Display
55
Adjust the Camera Position During a Call
55
Changing the Video Call and Picture-In-Picture (PIP) Displays
56
Mixed Audio and Video Calls
57
No Video from the Far Side
57
Using a USB Camera with Your Phone
57
Use the Privacy Shutter on the Camera to Stop Sending Video
57
Camera Status Indicators and Messages
58
Managing Video Calls Without a USB Camera
59
Poly CCX 500 User Manual (101 pages)
Business Media Phones
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Table of Contents
2
Before You Begin
8
Audience, Purpose, and Required Skills
8
Related Poly and Partner Resources
8
Privacy Policy
8
Getting Started
9
CCX Phone Hardware Overview
9
Poly CCX 400 Business Media Phones Hardware
9
Poly CCX 500 Business Media Phones Hardware
10
Poly CCX 600 Business Media Phones Hardware
12
Poly CCX 700 Business Media Phones Hardware
13
LED Indicators on CCX Phones
15
Navigating Your Phone
15
CCX Business Media Phone Screens
15
Entering Information Using the Onscreen Keyboard
17
Change the Keyboard Layout
18
Entering Information in Data Fields
18
Accessibility Features
19
Users Who Are Deaf or Hard of Hearing
19
Users with Limited Mobility
19
Users Who Are Blind, Have Low Vision, or Have Limited Vision
20
Logging in to and Locking Your Phone
21
Logging in to Your Poly CCX Phone
21
Log in to a Phone
21
Log out of the Phone
21
Change Your Login Password
21
Log in to a Phone as a Guest
21
Log in to a Guest Automatic Call Distribution Phone
22
Sign in Using Your UC-One Credentials
23
Sign in to Microsoft Exchange Using the Local Interface
23
Sign in to Microsoft Exchange Using the System Web Interface
23
Locking Your Phone
23
Lock Your Phone
24
Unlock the Phone
24
Audio Calls
25
Use the Handset, Headset, or Speakerphone
25
Placing Audio Calls
25
Place an Audio Call
25
Place an International Call
25
Place a Call from Recent Calls
25
Call a Favorite
26
Place a Call over Bluetooth
26
Place a Call from a Locked Phone
26
Redial a Number
26
End an Audio Call
26
Answering Audio Calls
27
Answer an Incoming Call
27
Answer a Call When in a Call
27
Answer Calls Automatically
28
Answer a Call on a Locked Phone
28
Answer an Intercom Call
28
Decline an Incoming Call
28
Holding and Resuming Calls
28
Hold a Call
28
Resume a Call
29
Call Application Switching Methods
29
Select an Available Call Application
29
Cycle through Available Call Applications
29
Calling Contacts from Directories
29
Call a Contact from a Directory
29
Call a Contact from a Directory Search
29
Placing Intercom Calls
30
Place an Intercom Call
30
Place an Intercom Call During a Call
30
Managing Multiple Calls
30
Manage a Call from the Calls Screen
30
Transferring Calls
31
Transfer a Call Using Blind Transfer
31
Transfer a Call Using Consultative Transfer
31
Cancel a Transfer
31
Mute the Microphones
31
Unmute the Microphones
31
Call Precedence and Preemption
32
Parking and Retrieving Calls on the Cisco Broadworks Server
32
Park a Call
32
Retrieve a Parked Call
32
Retrieve a Parked Call on Another Phone
32
Ignore a Parked Call
33
Managing Calls Remotely with Cisco Broadworks Server
33
Managing Calls with UC-One Broadworks Anywhere
33
Managing Calls with UC-One Remote Office
34
Ignoring or Rejecting Incoming Calls
35
Ignore or Silence an Incoming Call
35
Reject Incoming Calls
36
Automatically Reject Calls from a Contact
36
Rejecting Calls with Do Not Disturb
36
Reject Anonymous Calls
37
Recording Audio Calls
37
Guidelines When Recording Calls
37
Record a Call
37
Pause a Recording
38
Resume a Recording
38
Stop Recording
38
Record a Conference Call
38
Browse Recorded Calls
38
Play a Recorded Call
38
Pause and Resume Played Recordings
39
Stop Playing a Recording
39
Rename a Recording
39
Delete a Recording
39
Video Calls
40
Tips for Video Calls
40
Place a Video Call
40
Start Video During a Call
40
Stop Sending Video During a Call
40
Video Call Settings
41
Set the Call Rate for Video Calls
41
Stop Video for All Calls
41
Improve Video Clarity
41
Adjust Video Quality
41
Adjust the Video Display
42
Poly CCX 500 User Manual (103 pages)
Business Media Phones
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Table of Contents
2
Before You Begin
10
Audience, Purpose, and Required Skills
10
Related Poly and Partner Resources
10
Getting Started
11
Product Overview of Poly CCX Business Media Phones
12
CCX Phone Hardware Overview
13
Poly CCX 500 Business Media Phone Hardware
13
LED Indicators on CCX Series Phones
14
Navigating Poly CCX Business Media Phones
15
CCX Phone Screens
15
Icons and Status Indicators
16
Using a Phone as a Common Area Phone
16
Enter Information Using the Onscreen Keyboard
16
Logging in to and Locking Your Phone
17
Signing in to Skype for Business on Poly CCX Business Media Phones
17
Sign in Using Your Skype for Business User Credentials
17
Sign in to Skype for Business on Your Computer Using Btoe
17
Sign in Using Your Skype for Business PIN Authentication
18
Sign in to Skype for Business Using Web Sign in
18
Set the Time and Date Format
18
Sign out of Skype for Business
19
Signing in to a Phone as a Guest User
19
Sign in as a Guest User Using User Credentials
19
Sign in as a Guest User Using PIN Authentication
20
Sign in as a Guest Using Web Sign in
20
Sign into Skype for Business as a Guest Using Btoe on Your Computer
20
Locking Your Phone
21
Set a Lock Code
21
Lock Your Phone
21
Unlock the Phone
22
Change Your Lock Code
22
Reset Your Lock Code
22
Disable Device Lock
22
Accessibility Features
23
Features for Hearing-Impaired Users
23
Features for Mobility-Impaired Users
24
Features for Vision-Impaired and Blind Users
24
Calling
25
Audio Calls
26
Placing Audio Calls
26
Place an Audio Call
26
Place an International Call
26
Place a Call from Recent Calls
27
Place Calls to Skype for Business Contacts
27
Place a Skype for Business Audio Call over USB
27
Place a Call over Bluetooth
27
Call a Favorite
28
Calling Contacts from the Directory
28
Place a Call from a Locked Phone
28
Placing Intercom Calls
29
Redial a Number
29
Answering Audio Calls
30
Answer an Incoming Call
30
Answer a Call When in a Call
30
Answer Calls Automatically
31
Answer a Call on a Locked Phone
31
Answer an Intercom Call
31
Decline an Incoming Call
31
End an Audio Call
32
Holding and Resuming Calls
32
Hold a Call
32
Resume a Call
32
Transferring Calls
32
Choose a Default Transfer Type
33
Transfer a Call
33
Transfer a Call Using Consultative Transfer
33
Cancel a Transfer
33
Rejecting Calls with Do Not Disturb
34
Enable Do Not Disturb
34
Disable Do Not Disturb
34
Forwarding Incoming Skype for Business Calls
35
Simultaneously Ring a Group of Contacts
35
Forward a Skype for Business Call to a Contact
35
Forward a Call to Voicemail
35
Managing Multiple Calls
36
Manage a Call from the Calls Screen
36
Mute the Microphones
37
Unmute the Microphone
37
Conference Calls
38
Initiating a Skype for Business Conference Call
38
Initiate a Skype for Business Conference
38
Initiate a Conference Call During a Call
38
Initiate a Group Conference Call
39
Add Contacts to a Skype for Business Conference Call
39
Send Contacts Active Conference Information
39
Viewing a List of Skype for Business Conference Participants
39
Exit the Participants List
40
Return to the Participants List
40
Managing Skype for Business Conference Participants
40
Muting Conference Participants
40
Demote or Promote Conference Participants
41
Enable and Disable Conference Announcements
41
Remove Conference Participants
41
Lock and Unlock a Conference Call
42
Admit or Deny Participants to a Locked Conference Call
42
Shared Lines
43
Shared Line Limitations
43
Missed and Received Calls on Shared Lines
43
Hold a Call Privately on a Shared Line
43
Shared Line Appearance for Skype for Business
44
Shared Line Appearance Limitations
44
Answering SLA Calls
44
Resume Held SLA Calls
44
Boss-Admin for Skype for Business
45
Add Delegates
45
View the Delegates Group
46
Delete Delegates from Phone Local Interface
46
Maximum Number of Boss Lines
47
View the Boss Group
47
Set a Ringtone for Boss Calls
47
Edit the Delegates Group
47
Sort Boss-Admin Lines
48
Managing Calls on the Boss's Line
48
Join Conference Calls for a Boss
51
Call Lists and Directories
52
Recent Calls
52
View Recent Calls
52
Edit a Recent Call Entry
52
Delete a Recent Call Entry
53
Delete All Recent Call Entries
53
Local Directory
53
Search for a Local Directory Contact
53
Add a Contact to the Local Directory
54
View Contact Details
54
Update a Local Directory Contact's Information
54
Delete a Local Directory Contact
54
Local Directory Favorites
54
Add Favorites
55
Remove a Favorite
55
Corporate Directory
55
Search the Corporate Directory
55
Perform an Advanced Search of the Corporate Directory
55
Add Corporate Directory Contacts to the Contact Directory
56
Skype for Business Contacts
56
Unified Contact Store
56
View Skype for Business Contacts
57
View a Skype for Business Contact's Information
57
Update a Skype for Business Contact's Information
57
View Skype for Business Contact Groups
58
Skype for Business Contact Presence Information
58
Search for Skype for Business Contacts
58
Add Skype for Business Contacts to the Contact List
59
Recording Audio Calls
60
Guidelines When Recording Calls
60
Record a Call
61
Pause a Recording
61
Resume a Recording
61
Stop Recording
61
Browse Recorded Calls
62
Play a Recorded Call
62
Pause and Resume Played Recordings
62
Stop Playing a Recording
63
Rename a Recording
63
Delete a Recording
63
Voicemail and Pages
64
Access Skype for Business Voicemail Messages
64
Managing Skype for Business Voicemail Messages
64
Call a Contact from Voicemail
64
Delete Voicemail Messages
64
Mark Message as Read
65
Receiving Messages with Group Paging
65
Listen to a Page During an Active Call
65
Receiving Pages When You're Not in an Active Call
66
Poly CCX 500 User Manual (36 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
5
Before You Begin
7
Audience, Purpose, and Required Skills
7
Getting Started with Poly CCX with Teams
8
Product Overview of Poly CCX Business Media Phones
8
CCX Phone Hardware Overview
8
Poly CCX 350 Business Media Phone Hardware
8
Poly CCX 400 Business Media Phones Hardware
10
Poly CCX 500 and CCX 505 Business Media Phone Hardware
12
Poly CCX 600 Business Media Phone Hardware
13
LED Indicators on CCX Phones
15
Teams Screens
15
Wake the Phone
16
Accessibility Features
16
Users Who Are Deaf or Hard of Hearing
16
Users with Limited Mobility
17
Users Who Are Blind, Have Low Vision, or Have Limited Vision
17
Signing in to and Locking Your Phone
18
Signing in to Your Phone
18
Sign in Using the Phone's Local Interface
18
Sign in Using a Web Browser
18
Sign out of Your Phone
19
Sign in as a Hot Desk User
19
Locking Your Phone
19
Set a Phone Lock PIN
19
Change Your Phone Lock PIN
20
Unlocking Your Phone with a Lock PIN
20
Calling and Conferencing
21
Place a Call
21
Call a Favorite Contact
21
Place an Emergency Call
21
Join a Meeting
21
Add a Contact to Your Favorites Tab
22
Assign a Delegate
22
Send a Group Page with the Poly Control Panel
22
Call Application Switching Methods
23
Select an Available Call Application
23
Cycle through Available Call Applications
23
Poly CCX with Teams Settings
24
Change the Phone Display Language
24
Date & Time
24
Change the Time Format
24
Adjust the Display Backlight
24
Set the Phone Theme to Dark
24
Enable the Screen Saver
25
Adjust the Backlight & Screen Saver Timeout
25
Headset Settings
25
Configure Hookswitch Mode
25
Enable Echo Cancellation
26
Enable Bluetooth
26
Poly CCX 500 User Manual (88 pages)
Brand:
Poly
| Category:
Telephone
| Size: 3 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Getting Started
5
Poly CCX Phones
8
Poly E-Series Phones
11
Audio Calls
23
Video Calls
35
Conference Calls
42
Shared Lines
44
Call Lists and Directories
45
Accessing, Sending, and Broadcasting Messages
54
Poly CCX Phone Settings
58
Connecting to Bluetooth and USB Devices
69
Ribbons Communications Features
75
Maintaining Your Phone
80
Troubleshooting
84
Poly CCX 500 Instruction Manual (41 pages)
Business Media Phones with Microsoft Teams Administrator Guide 8.1.5
Brand:
Poly
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Table of Contents
5
Before You Begin
7
Audience, Purpose, and Required Skills
7
Icons Used in Poly Documentation
7
Poly CCX Phones Model Numbers
8
Getting Started
9
Poly CCX Phones Overview
9
Setting up the Phone
9
Power CCX Phones
9
Complete the Setup Wizard
10
Enable USB Audio Mode on CCX Phones
10
Disable USB Audio Mode
11
Poly CCX Phones Base Profiles
11
Set Microsoft Teams as Base Profile from USB Optimized
12
Set USB Optimized as Base Profile from Microsoft Teams
13
CCX Phones with Microsoft Teams
14
Microsoft Teams Device Settings
14
Network Configuration Options
14
Change the Default Administrator Password
18
Using Poly Opensip Features with Microsoft Teams
18
Enable Call Application Switching
19
Group Paging
19
Configure Poly Opensip for Failover Calling
23
Microsoft Teams Device and Software Support
23
Enable or Disable the System Web Interface
24
Reset Custom Configurations
24
Reset the Phone to Factory Defaults in Microsoft Teams
24
Updating Microsoft Teams
24
Certificates
26
Using the Factory-Installed Certificate
26
Creating Csrs
26
Create a CSR on the Local Interface
26
Download and Install Certificates
27
Custom URL Locations for LDAP Server cas
27
Define the Download URL Location for the LDAP Server CA
28
Confirm the Installed LDAP Server Certificates
28
Enable OCSP
29
Enable and Configure SCEP
29
Custom Wi-Fi Certificates
31
Install and Choose a Root CA Wi-Fi Certificate
31
Install and Choose a Client Wi-Fi Certificate
32
Poly CCX EM60 Expansion Module
33
Poly CCX EM60 Expansion Module Hardware
33
CCX Power Usage
34
Poly CCX EM60 Expansion Module Power Limitations
35
Poly CCX EM60 Expansion Module Line Keys
35
Add Contacts to the Expansion Module
35
Updating PVOS
37
Update PVOS Using the System Web Interface
37
Update PVOS Using a USB Flash Drive
37
Poly CCX 500 User Manual (29 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started with Poly CCX with Teams
5
Product Overview of Poly CCX Business Media Phones
5
CCX Phone Hardware Overview
6
Poly CCX 400 Business Media Phones Hardware
6
Poly CCX 500 Business Media Phone Hardware
8
Poly CCX 600 Business Media Phone Hardware
9
LED Indicators on CCX Phones
11
Teams Screens
11
Wake the Phone
11
Signing in to and Locking Your Phone
13
Signing in to Your Phone
13
Sign in Using the Phone's Local Interface
13
Sign in Using a Web Browser
13
Sign out of Your Phone
14
Sign in as a Hot Desk User
14
Locking Your Phone
14
Set a Phone Lock PIN
14
Change Your Phone Lock PIN
15
Unlocking Your Phone with a Lock PIN
15
Calling and Conferencing
16
Place a Call
16
Call a Favorite Contact
16
Place an Emergency Call
17
Join a Meeting
17
Add a Contact to Your Favorites Tab
17
Assign a Delegate
17
Poly CCX with Teams Settings
19
Change the Phone Display Language
19
Date & Time
19
Change the Time Format
19
Adjust the Display Backlight
20
Set the Phone Theme to Dark
20
Enable the Screen Saver
20
Adjust the Backlight & Screen Saver Timeout
20
Headset Settings
21
Configure Hookswitch Mode
21
Enable Echo Cancellation
21
Enable Bluetooth
21
Connect a Bluetooth Headset
22
Connecting to a Wireless Network
22
Enable Wi-Fi
22
Connect to a Wireless Network
22
Disconnect from a Wireless Network
23
Remove a Wireless Network
23
Connecting Your Phone to Your Computer with Better Together
23
Connect Your CCX Phone to Your Computer with Better Together
23
Enable Accessibility Options
24
Poly CCX 500 User Manual (28 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Privacy Policy
5
Getting Started with Poly CCX with Teams
6
Product Overview of Poly CCX Business Media Phones
6
CCX Phone Hardware Overview
7
Poly CCX 400 Business Media Phones Hardware
7
Poly CCX 500 and CCX 505 Business Media Phone Hardware
9
Poly CCX 600 Business Media Phone Hardware
10
LED Indicators on CCX Phones
11
Teams Screens
12
Wake the Phone
12
Accessibility Features
13
Users Who Are Deaf or Hard of Hearing
13
Users with Limited Mobility
13
Users Who Are Blind, Have Low Vision, or Have Limited Vision
14
Signing in to and Locking Your Phone
15
Signing in to Your Phone
15
Sign in Using the Phone's Local Interface
15
Sign in Using a Web Browser
15
Sign out of Your Phone
16
Sign in as a Hot Desk User
16
Locking Your Phone
16
Set a Phone Lock PIN
16
Change Your Phone Lock PIN
17
Unlocking Your Phone with a Lock PIN
17
Calling and Conferencing
18
Place a Call
18
Call a Favorite Contact
18
Place an Emergency Call
18
Join a Meeting
19
Add a Contact to Your Favorites Tab
19
Assign a Delegate
19
Poly CCX with Teams Settings
20
Change the Phone Display Language
20
Date & Time
20
Change the Time Format
20
Adjust the Display Backlight
21
Set the Phone Theme to Dark
21
Enable the Screen Saver
21
Adjust the Backlight & Screen Saver Timeout
21
Headset Settings
22
Configure Hookswitch Mode
22
Enable Echo Cancellation
22
Enable Bluetooth
22
Connect a Bluetooth Headset
23
Connecting to a Wireless Network
23
Enable Wi-Fi
23
Poly CCX 500 User Manual (87 pages)
Business Media Phones with Skype for Business
Brand:
Poly
| Category:
Telephone
| Size: 1 MB
Poly CCX 500 User Manual (25 pages)
Business Media Phones with Better Together over Ethernet (BToE)
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Product Overview of Poly CCX Business Media Phones
5
CCX Phone Hardware Overview
6
Poly CCX 500 Business Media Phone Hardware
6
LED Indicators on CCX Series Phones
7
Navigating Poly CCX Business Media Phone
8
CCX Phone Screens
8
Icons and Status Indicators
9
Accessibility Features
9
Features for Hearing-Impaired Users
9
Features for Mobility-Impaired Users
10
Features for Vision-Impaired and Blind Users
10
Logging in to and Locking Your Phone
11
Sign in to Skype for Business on Your Computer Using Btoe
11
Sign into Skype for Business as a Guest Using Btoe on Your Computer
11
Sign out of Skype for Business
12
Set the Time and Date Format
12
Locking Your Phone
12
Set a Lock Code
13
Lock Your Phone
13
Unlock the Phone
13
Change Your Lock Code
13
Reset Your Lock Code
13
Disable Device Lock
14
Connecting to Skype for Business on Your Phone Using Better Together over Ethernet
15
Installing the Better Together over Ethernet Connector
15
Download and Install the Btoe Connector
15
Start the Btoe Connector
16
Disable Auto-Start for the Btoe Connector
16
Pairing Your Phone with Your Computer
17
Automatically Pair Your Phone with Your Computer Using Btoe
17
Manually Pair Your Phone with Your Computer Using Btoe
18
Set Your Phone as Your Primary Audio Device
18
Use Your Phone as Your Primary Audio Device for Your Computer
19
Use Btoe to Open the Web Configuration Utility
19
Using Btoe to Lock and Unlock Your Phone
19
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
20
Answer Btoe Calls
20
Place Btoe Calls
21
Pause and Resume Btoe Calls
21
Move Call Audio between Your Phone and Computer
21
Disabling Btoe and Uninstalling the Btoe Connector Application
22
Disable Btoe on Your Phone
22
Stop Btoe on Your Computer
22
Uninstall the Btoe Connector
22
Troubleshooting
24
Better Together over Ethernet
24
Troubleshoot the Btoe Connector Installation
24
Troubleshoot Btoe Connector Start Issues
24
Troubleshoot Pairing Your Phone with Your Computer
25
Regenerate a Pairing Code for Manual Btoe Pairing
25
Poly CCX 500 User Manual (22 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started with Poly CCX Business Media Phone with Teams
5
Product Overview of Poly CCX Business Media Phones
5
CCX Phone Hardware Overview
6
Poly CCX 400 Business Media Phone Hardware
6
Poly CCX 500 Business Media Phone Hardware
8
Poly CCX 600 Business Media Phone Hardware
9
LED Indicators on CCX Series Phones
10
Wake the Phone
11
Access Microsoft Teams Help
11
Accessibility Features
12
Features for Hearing-Impaired Users
12
Features for Mobility-Impaired Users
12
Features for Vision-Impaired and Blind Users
12
Signing in to Your Phone
14
Sign in Using the Phone Local Interface
14
Sign in to Your Phone Using a Web Browser
14
Sign out of Microsoft Teams
15
Poly CCX Business Media Phone with Teams Settings
16
Change the Phone Display Language
16
Date & Time
16
Change the Time Format
16
Adjust the Display Backlight
17
Set the Phone Theme to Dark
17
Enable the Screen Saver
17
Adjust the Backlight & Screen Saver Timeout
17
Headset Settings
18
Configure Hookswitch Mode
18
Enable Echo Cancellation
18
Enable Bluetooth
18
Connect a Bluetooth Headset
19
Connecting to a Wireless Network
19
Enable Wi-Fi
19
Connect to a Wireless Network
19
Disconnect from a Wireless Network
20
Remove a Wireless Network
20
Enable Accessibility Options
20
Troubleshooting
21
View Device Information
21
Enable Logging
21
Enable Screen Capture
22
Reboot the Phone
22
Poly CCX 500 User Manual (43 pages)
Business Media Phones with Teams
Brand:
Poly
| Category:
Telephone
| Size: 2 MB
Table of Contents
Legal Information
3
Before You Begin
3
Audience, Purpose, and Required Skills
4
Accessibility Features
7
Locking Your Phone
15
Place a Call
17
Place an Emergency Call
18
Date and Time
23
Change the Time Format
23
Headset Settings
25
Enable Bluetooth
26
Connect a Bluetooth Headset
26
Connecting to a Wireless Network
27
Connect to a Wireless Network
28
Disconnect from a Wireless Network
28
Troubleshooting
39
View Device Information
39
Testing Phone Hardware
40
Enable Logging
41
Reboot the Phone
42
Poly CCX 500 User Manual (17 pages)
Business Media Phones with Microsoft Teams
Brand:
Poly
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Before You Begin
4
Audience, Purpose, and Required Skills
4
Related Poly and Partner Resources
4
Getting Started with Poly CCX Business Media Phone with Teams
5
CCX Phone Hardware Overview
6
Poly CCX 500 Business Media Phone Hardware
6
LED Indicators on CCX Series Phones
7
Wake the Phone
8
Access Microsoft Teams Help
8
Accessibility Features
8
Features for Hearing-Impaired Users
8
Features for Mobility-Impaired Users
9
Features for Vision-Impaired and Blind Users
9
Signing in to Your Phone
10
Sign in Using the Phone Local Interface
10
Sign in to Your Phone Using a Web Browser
10
Sign out of Microsoft Teams
11
Poly CCX Business Media Phone with Teams Settings
12
Change the Phone Display Language
12
Date & Time
12
Set the Time and Date Using a Server
12
Change the Time Format
13
Adjust the Display Backlight
13
Set the Phone Theme to Dark
13
Screen Saver
13
Enable the Screen Saver
13
Set the Phone Timeout
14
Headset Settings
14
Configure Hookswitch Mode
14
Enable Echo Cancellation
14
Enable Bluetooth
15
Enable Accessibility Options
15
Poly CCX 500 Manual (12 pages)
Using with Cloud Voice, by BT
Brand:
Poly
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Table of Contents
2
What's in the Box
3
Let's Get Started
4
Check You're Set up on Cloud Voice
5
Getting to Know Your Phone
6
Phone Display
7
Using Your Phone
9
General Information
11
Poly CCX 500 Setup Sheet (4 pages)
Business Media Phone
Brand:
Poly
| Category:
Telephone
| Size: 4 MB
Table of Contents
Package Contents
1
Optional Accessories
1
Features
2
Connect Cables
3
Connect Optional Headset
3
Compliance Information
4
Frequency Range and Maximum Transmit Power
4
Poly CCX 500 Setup Sheet (4 pages)
Business
Brand:
Poly
| Category:
Telephone
| Size: 4 MB
Table of Contents
Package Contents
1
Optional Accessories
1
Features
2
Connect Cables
3
Connect Optional Headset
3
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